super clean and comfortable, loved the pool

was clean; parking is easy & plentiful; love that it had a coffee maker, microwave & fridge in room; nice bed

parking lot had giant pot hole

location was wonderful, parking was good and staff was friendly.

nice bar in the foyer

very confortable,great breakfast,staff great,eating places close .

breakfast was delicious.

the new room we got looked very clean though:) wish the pool was a little warmer and wish there was a hot tub

kitchen area was dirty and trash was over flowing

my kids enjoyed the pool, but it was freezing

(another reason i chose the fairfield for kids to swim) went down around 7pm n was locked out of the pool

location was great disappointed in the breakfast

breakfast and location great

the staff was kind and professional, the complimentary breakfast had a wide variety of food.

i liked how clean the room was. and the breakfast was convenient (i only wanted coffee).

a fun surprise which meant the kids did not need to share the second queen bed

pool was extremely small

location, good breakfast, room was spacious and clean. friendly front desk staff.

the breakfast was very good

haven t used the pool or gym but they look very nice

no laundry

i liked the indoor pool and hottub

tried connecting to wifi and couldn't

the pool and access to hwys!

no parking

the free laundry room was great

the free laundry is great.and the kitchen.with a full size fridge

the free laundry is great.and the kitchen.with a full size fridge

loved having a kitchen in room and had we stayed longer i would have used it

kitchenette. the bed was super comfortable! neat and tidy room.

thought there was hot free brkfst but it was not. guest laundry was in different building!

the laundry was closed while we were there but that was no big deal.

guest laundry was unavailable and did not have prior notice but otherwise it was a very pleasant stay and

it was much nicer than i had anticipated. i enjoyed the bar and restaurant.

no free breakfast of any kind

pool hit tub was closed and the pool needed a part and the water was cold

loved desk set up which allowed me to connect to wi-fi and work as well as enjoy pool with

clean, great breakfast, friendly staff, and comfy beds

the heater in the kitchen room would not heat.

staff was excellent, rooms clean and comfortable and the breakfast delicious

we had one tiny bar of soap for the sink

the bar and the breakfast was great

a bit noisy lots of activity outside. free laundry.

it advertises free laundry but it wasn t free!!

in the laundry room

room was big, very clean and well equipped. free guest laundry was much appreciated.

moving on i went to do laundry and out of the 7 washers only to were working i put my stuff in downloaded the

no laundry facilities

parking was kind of tricky but not sure anything can be done about that

people were trying to leave, we saw no one st the front desk when we were eating breakfast and witnessed them

i need a dark room to sleep, the window only had sheer curtains looking out on the sidewalk and parking lot

parking lot was horrible

room was large and pool was nice

the pool was great for the kids and the really enjoyed it

the pool area was also really cool, a big pool and a hot tub all were clean and inviting

the breakfast had great variety and also was closely serviced (items kept full at correct temperatures,

clean! great pool area.

it was a huge inconvenience to find a laundry mat to be able to wash uniforms that were needed

it was nice and had a pool.

ladder in pool was broken

no coffee bar in the lobby.

my car was hit in the parking lot

location, pool, restaurant, decor, wash rooms, hygiene, room service, staff

breakfast was really great! they waved the pet fee which was most appreciated.

liked the room service

shower/dressing room in the pool area needs attention

there was up to date gym equipment

hardly any laundry units and beds were not at all queen size and not very comfortable.

workout room is amazing. new facility. bar not open yet. pool is very small but nice.

instead they played wiffleball in the parking lot

small pool

the pool wasn t open yet and it wasn t advertised that way when i booked it

free breakfast and free parking, large rooms and comfortable beds, clean and quiet

was awesome, breakfast was great, and room was the perfect set up for what i needed

this is the reason we went with this hotel = 3 very disappointed kids

there wasn t any breakfast, they should do better, if offered they need to have more

room, great location, excellent breakfast options, easy parking, well stocked kitchen, good

whole place stunk like chemicals, there was construction all over, the pool was closed and this was not disclosed

missing few breakfast item like yogurt and boiled eggs

room needed some remodeling. bathtubs could be seen in the parking lot.

breakfast was just really nothing to chose

great location, exceptional staff, delicious breakfast, comfortable beds, nice swimming pool

i didn't need a kitchen/etc, but friends were staying in same hotel

the breakfast was nice and had a good variety

the breakfast and the comfy bed.

space and full kitchen.

nice breakfast options. room size, kitchen options

very clean, quiet and a good price! we appreciated the laundry.

we were on the top floor which is very hot in the hallways (laundry is in the top floor for

laundry facilities came in handy

i didn't try the gym or pool since i was on a schedule, so no comments on those

the pool, the location

the pool, ice machine, laundry room all were closed

the gym was small

the pool was not working!

the hot tub was not working properly, water was barely warmer than the pool

the location was great the staff were really great;second to none breakfast...

is a very family friendly hotel, with breakfast included, and the convenience of a guest laundry room

friendly staff, easy to get to, clean room, convenient laundry facility

they have laundry room. very convenient.

friday's breakfast was not as good as saturdays.

pool needed a little cleaning, but the wind was outrageous that day.

friendly, helpful staff. social and breakfast were great

the kids running in the halls at all hours and the repairs in room next to me with hammering

only thing that i didn’t like was the fact that the sports team kids staying there were not supervised by

love the breakfast and i like how u get free complementary drink there pool gym

very clean and comfortable room. staff allowed late check out due to our attending a funeral

nice gym with free weights, bench, cable machine, treadmills, elliptical and rowing machine

drinks at the verbena bar were excellent

room service menu

everything the bar was good and the man that worked it on february 13th he really did a good job

i've never had to pay for wifi in a hotel before.

wish your had a business floor, that business executes could wifi without hearing kids run around

called room service and they quickly brought us new bed sheets and apologized for the issue

we then went to the pool to relax, and enjoy our drinks while the kids played

friendly staff including the breakfast bar

the pool closed at 10 and they kept it open an hour later for the kids to enjoy themselves which i thought was

we took our kids for a family staycation and they enjoyed it

one of the things i make sure we have when we travel is an inside pool so the kids always get to have the option

breakfast: eggs, english muffin, toaster, coffee, waffles and yogurt with toppings were exceptional

the breakfast was very minimal: hard boiled eggs, cold cereal, bagels

breakfast was served at 7:00am and it would have been better if it were at 6:00

more diversified breakfast, a working clothes washer, hallways too noisy from all doors opening and closing,

loved the friendly staff and all the abomination they had. especially with having kids!

staff was helpful when i needed to use the laundry

flat top cook top, coffee maker, toaster, hair dryer, dish soap, sponges, dishwasher pod, laundry facility $2

only improvement would be the breakfast buffett.

filly stocked kitchen

size of the room was great, nice to have a decent sofa and a separate kitchen which also included a dish washer

courtyard was a bonus for relaxing. laundry was a plus. staff made this stay enjoyable

it was a hassle to get the wifi password; all hotels i've stayed provide wifi password at the time of check in

my stay was was a getaway-as a mom of 4 kids and a school social worker during one of the toughest school years

would have been nice to know ahead of time that the pool was closed for maintenance

pool and gym closure were not listed on the site

enjoyed the breakfast and the laundry facilities

only one washer and dryer in the laundry facility

not a lot of parking close to main entrance

great location. like the breakfast option. helpful staff.

no self help/how tos on the business center, wifi or anything else as far as basic info goes and it was my

loved the room layout, the double full baths and laundry!

loved having in- room laundry and a full kitchen

large space, and able to do laundry was such a plus

was great, comfy bed, laundry in room was nice and the kitchen had everything you would need to cook meals

was great there was soap and other stuff to be able to do at least 1 load of laundry

we did laundry a couple times during our stay

the staff was super nice, and helpful. free laundry is awesome yo!!

friendly, near great wolf lodge, very clean, smells lovely, wonderful workout facility, laundry, room has a

in a lot of the amenities since we were only there one night, but we noticed there was free laundry and a nice

no laundry bags

no laundry facilities and no continental breakfast made traveling with kids in sports difficult.

kids loved the pool

something i didn't like but in the bar area it would be nice if there could be an area with a little more privacy

having a restaurant and bar available

the patio was nice. the rooms were clean. pet friendliness a plus.

check in was easy and the ice and laundry facilities are easily accessible

the location of the room it was next to the laundry room and the stairs

ramp accessible to back parking lot

clean, quiet, friendly staff, nice pool and hot tub

the room was clean and spacious. we enjoyed the pool and gym. the bistro was nice as well.

the staff was extremely helpful and nice. there was guest laundry.

how clean and friendly the staff was minus one waitress at the bar she was rude

told of housekeeping not avail due to covid unless requested and hence for 2 days we did not have room service

i guess if you really had to say anything that could be slightly better it would be a bigger bar and a little

the indoor pool was well kept and the hot tub was fine

i wish that it had laundry facilities and a jacuzzi

breakfast was not included in the price

i love all the staff and manager joe and bar man john. always make you welcome

newly renovated and very nice staff. breakfast was wonderful.

didn't have to pay until we checked-in, free wifi, free cable tv, free breakfast, indoor pool, comfortable bed

no laundry bags

the laundry room was stacked with dirty towels while people were just talking at the front desk

easy to access stairway breakfast buffet had fresh fruit and hard boiled eggs coffee was good laundry facilities

perfect place for 2 adults with 3 kids. we stayed christmas night.good breakfast.clean.

room was close to the pool so it had a musty odor but after a few minutes it wasn't noticeable

the property is well maintained and it has many amenities-pool, fitness room, laundry, outdoor seating areas,

was next to guest laundry

the complimentary breakfast is a plus

the problem was that i really wanted to swim but the pool wasn't available

breakfast if i'm being honest

to crash- not go in search for food:) also very disappointed there wasn't a way for us to do laundry on site

weird bringing our own laundry and trash down.

no laundry available

laundry facility on site would have been nice and some door hardware to keep the doors to the rooms

great breakfast, amazing pool and nice rooms!

i wanted to do laundry on the last day of our visit but unfortunately they only had one washer for guest laundry

facility has a guest laundry that was inexpensive and very convenient

bad luck was that there was a kids' soccer tournament going on during the weekend and our room was located

clean hotel, friendly staff, yummy breakfast, close to her apartment and local shopping

the breakfast was open only until 9:00 weekdays. usually it's 10:00 am.

it was fine. it has a place to do laundry onsite.

warm heated pool (towels set out were a nice touch), comfortable beds, ok breakfast (it's free so what the

the proximity to children's mercy park and hollywood casino.

breakfast was hot and fresh

for my kids a pet friendly location

pool wasn't open

cleanliness and breakfast

great shower and breakfast

housekeeper, she made an issue with my kids when i left the hotel to go get food for us

i loved the gym n pool areas

they had the laundry room though one washing machine and one dryer.

we had our kids with us and they loved the lounge area with the pool table, games etc

we didn't take advantage of the on-site bar offering

parking location

i also like the fact they have a bar in the hotel downstairs

their pet rates were very very reasonable, guest laundry services were free of charge

we did use their laundry services and that was nice

the carpet had unidentifiable little brown balls all over, room was dusty everywhere and what appeared to

pet friendly

hotel is very pet friendly

parties on the roof top that makes it so guests don t have access to the pool and outdoor fireplace

sent emails prior to my stay to enquire about airport shuttle service and to book an extra night - never got an

they had a free shuttle to and from the plaza and we were very impressed

great lobby! bar staff were knowledgeable and professional. shower was dope!

here during the winter, when the rooftop pool is turned into an igloo bar area

the room was nonsmoking but i still smelled smoke

parking was great. room was very clean. hot showers with great pressure.

the parking lot was washed out and had chug holes all in it

even though we were in a no smoking room, it smelled like smoke really bad.

wasn't much for breakfast, just a waffle iron and some muffins

pool wasn t available

they want and don t care about there guest having to park across the street and walk with young kids lounge

the pool has also been closed down by the hearth department and not in use

pool closed

the pool was the beat part

have a laundry room

00 for a single load laundry soap

plumbing in the room my incredibly loud, if someone turned the sink in the bathroom/kitchen it made aloud,

breakfast was one of the best i have ever had

my kids absolutely loved it here they did not want to leave!

laundry staff took forever to bring clean stuff for the next day they didn't even get offer to

kids and i needed it

i really enjoyed the gym facility, one of the better workout places of any hotel i have been to.

i know it's not the hotels falt that people can't control their kids, but the size of the pool and the number

many kids were here, there was something going on in kc that there were tons of kids, but hey the hotel

excellent laundry service

cleanliness, staff friendliness, pool area.

when i got up to leave one of the staff members standing by the hall leading to the kitchen ( i presume) did

didn t like how there was no spa but your internet site said there was one

however, i did enjoy bar in the lobby and the fitness center

searched for a hotel that was pet friendly

i was expecting the restaurant to be more like a restaurant than a bar

never could find the gym

just at night be i g so close to the bar and people outside near the vehicles.

bar was not good

) there was no: room cleaning; laundry service

bar and dining room mgr(

room service employee complained she was too busy that morning

breakfast was delivered via room service and was a very nice meal

room service was also beyond amazing for the next morning

laundry facilities

fireplace coffee breakfast location

breakfast was good and sufficient.

wifi not secure

we not recommend if you have kids or make any type of noise

realize the pet fee was $100 no matter how long you stayed

would have liked for there to be apples available for breakfast.

i liked the mini kitchen with plates and silverware

the parking lot was clean and the location was good

breakfast was so so but was edible

clean facilities and a nice gym

location, gym and the staff were very helpful and kind. walking distance to great restaurants!

price of cocktails at the hotel bar

gym was absolutely wonderful, as was the lounge, bar, and the overall look and feel of the hotel

family friendly the bar stayed open late

the lobby is nice for breakfast and i had two friends visit in the evenings, we sat in the lobby to visit

quiet, comfortable, good breakfast.

was a beautiful hotel with a well-equipped fitness center

breakfast was great

morning breakfast was very good with good

car parking and guest laundry are great!

i worked out at the gym once and it had decent equipment and i was all by myself, i liked that

shuttle to the plaza was nice

i think parking also was something that was frustrating, we paid for parking at the hotel and the second

i love the bar in the lobby

room service experience

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

gym seemed well-equipped although i did not use during my stay it due to illness

it s also worth noting that they have a spa onsite, although i was not able to enjoy that this time