no laundry bag for dirty clothes.

pool was closed, not mentioned in the listing

breakfast was just ok, bland

jetted tub was incredibly loud but was good option. no breakfast included. little pricey.

have togo to bar for breakfast

pool and breakfast was open for my kids

nice breakfast and fitness center

good breakfast

stay here every time i visit my daughter the breakfast room is usually where we all sit to visit

the pool was closed.

spa was warmer then it was

whirl pool and pool to relax between events. close to restaurants.

my nephews were disappointed the pool wasn't opened.

the breakfast was good everyday

could check in at 10-11am he arrived earlier and was exhausted falling asleep sitting up in the parking lot -

it was also very nice to have an on -site laundry room

we purposefully chose a suite with the pull out couch for one of the younger kids to share the room with us

clean, welcoming staff, wonderful breakfast

it's right at the foot of the hill from school and has food in the adjacent parking lot

were being too loud and i also asked around before i booked and i have family that said they had kids birthday

the bar maid was very nice and quick

room service staff and the restaurant

the young lady who allowed me an early check in was exceptionally kind as well as professional

during the stay, the wifi & tv wasn't working

the staff and bar area so kind and so nice

good location, great laundry prices compared to surrounding laundromats. good size room

this was the end of our trip and being able to do laundry on site was really handy

very friendly staff. so helpful. nice laundry facilities!

not enough parking. we had to park against the curb, one night.

cut us a good deal on parking

the receptionist seemed a little put off when we asked her for change for our laundry.

used on site laundry and staff was v

were nice it had a kitchen area that wasnt expected, we were only there for one night so wasnt of much use to

clean with a nice kitchenette

there was plenty of parking

no breakfast, no laundry, and no cart to transport my property from the car to my room

no housekeeping service due to covid and yet bags of dirty laundry laying in the halls

the same as the laundry bag

the bed and pillows were comfortable. it was nice having wifi as well.

pool and bar were both closed when i stayed here.

our room was next to laundry room washer and dryer ran all night ud83eudd74

breakfast was much better than most other hotels

it was not far from everything, and they had a pool, small gym and breakfast.

hot tub would be nice but pool was nice

wifi access

one in the kitchen picked up when we tried to order room service, had to call the front desk to place the

one in the kitchen picked up when we tried to order room service, had to call the front desk to place the order

hotel parking was not convenient. had to walk long distances after parking to get to hotel.

it has a pool

pool closed

the pool & fitness room are in good conditions and the laundry machines are fully operable

the decorating and the snack bar area

we sat at the fireplace and relaxed while the kids played cards at the

excellent amenities such as fridge and microwave, great furniture and storage, good parking, nice pool

beds very comfy, pool and hot tub very nice. balcony was an added bonus...

also the laundry was free all you have to pay is laundry soap

location, super clean, awesome amenities (cooked for my college kid and he got to do laundry) nice staff,

the cleartoken laundry setup is not useful for foreigners to setup

the staff is amazing, free coffee, free laundry, perfect

the hotel was also equipped with a laundry room and a small but well stocked pantry

laundry service due to renovation

know to use the laundry i needed quarters, nothing was really said about it and didn't know it even existed

area near office and laundry area smelled horribly of pot

i had to take my used towels to the laundry myself and request fresh towels

room is smaller than expected. laundry facilities were outdated.

did not enjoy how their was nothing within walking distance and no breakfast like mentioned on the booking app

restaurant and no breakfast and the microwave was broken

was perfectly clean, staff were all helpful, breakfast was more than normally expected from this kind of hotels

no food close, no gas station close, or continental breakfast

hotel is pet friendly, clean, fairly quiet with comfortable beds

i had to complain numerous times and hotel staff had to come tell them to quiet down, stop kids from running

food at the bar was mediocre and the airport shuttle stopped at other hotels which were as not disclosed and

this was first time we stayed at this hilton garden inn - the indoor pool was deciding factor

i liked the two double beds and the pool and whirlpool

no pool

the gentleman in the laundry was happy to dry them for me and tried to refuse my

breakfast was highly adequate & staff kept the breakfast bar

smoking or non-smoking

parking

put in a smoking room and ordered non smoking

liked that they let the kids have fun n the pool without saying they were too loud

liked that they let the kids have fun n the pool without saying they were too loud

so disappointing for our 3 kids

stood there with extremely tired kids for over 10 minutes until night guy came back to desk

we took advantage of the heated indoor pool and hot tub

glad to have laundry facilities on the property

very roomy. easy parking. decent hot breakfast.

this one did and the results were predictable - kids playing on elevators - loud well into the night - overran

for shopping and dining, curtains kept the room dark and the 2 room separation was great for our kids

pool heater was broken, so no one was allowed to use the pool

full kitchen in suite

breakfast was great, the room was a dream i loved the bed.

free shuttle to airport; parking was free; room was large

full kitchen! netflix and pandora loaded on 42 in tv.

small pool

contractor that runs the shuttle bus for this hotel prioritizes their own parking customers over hotel customers

the bar was a bonus

the ridiculous prices of the hotel bar and restaurant

our shuttle drivers were great. location great! staff great! room comfortable!

there is a shuttle for the airport and it starts running loops early in the am

the friendliness of some front desk staff. no trash bags in rooms or laundry bags. thin walls

the laundry area was out of order. i had to use the laundry facility at a property next door.

breakfast could be better, i guess.

the wifi was very week so we couldn t stream in our room.

the breakfast was really good. my kids loved the idea of the begale bags.

airport transfers, the rooms are very clean, comfortable and the facilities (such as a laundry room

room had something in air (pet dander

reasonable, clean, nice restaurant and bar on site, convenient, decet fitness center

staff was very friendly and offered shuttle service

we stayed here for the location and the outdoor pool

no trolley, no towels ( laundry out of order) and the staff was not trying to help for anything.

the laundry room put $ 2.50 into the dryer it didn't work. they did not return my money.

need laundry bags in rooms for guests to take wet suits home or dirty clothes

the breakfast being included is nice, the laundry facility was nice and the fact that there was a pool was

they do everything but manny personal laundry. very accommodating staff.

i wish the laundry machines accepted cards, but that's my only complaint.

very clean, friendly professional staff, excellent breakfast, laundry facilities on site.

laundry facilities were good

attractive hotel easy to access, plenty of parking, perfectly clean, free breakfast, very comfortable beds and

plenty of parking and places to eat close by

i was impressed that there was an exercise room as well as a laundry room

laundry services free. excellent staff

great free laundry, spacious units, clean

the kitchenette was unexpectedly well equipped and useful, as well as free use of the laundry facility

wonderful with the kitchen you and free laundry machines you feel at home

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

no laundry

i wish the pool was open but with covid season i understand.

took shuttle to airport and left car at the hotel for only $5

there's also a laundry room where you can wash and dry your clothes for $4

i liked the kickback and that the hotel had a laundry facility.

we got lucky and were right across from the laundry and my son was able to wash his workout clothes and pack

i booked i call directly to the hotel to make sure they have laundry facilities

the staff, breakfast, snacks, laundry..

the fact that there is a laundry facility on site it should be a easier process of getting quarters

disinfectant wipes for gym area.

very friendly staff, rooms clean, pool was very nice

the pool was closed the second day

kids running the hallways all night long

is no guest laundry facilities

laundry facilities is a huge concern when travelling out of state for a hyatt i expect much more

say they are pet friendly and charge a hefty amount for cleaning

the pool was very warm in the winter that's a plus

breakfast area needs to be bigger

the 1st floor room was next to the elevator/noisy hallway, across from housekeeping/laundry, and our window

room was across the utility/laundry room and you can hear the staff talking

the pool and spa appeared very clean.

one of the elevators had an unusual smell, almost like a gym.

great breakfast, fast wifi, great hot tub and pool, very clean throughout..

open bar was open late and access to to pool/gym 24/7..

the room was clean, comfy and wifi was good.

the kids wouldn’t have enjoyed it if there were others there

very laid back and the pool was great for the kids

due to covid the breakfast was not open or the bar. no fault to the hotel.

laundry, pool ,breakfast coffee 24 hours and most of all the staff

gym, location, staff,breakfast and room, clean, and quiet

parking is a little tough but not too bad.

loved the little things like water and a treat for my kids upon arrival

charge for pet, understand if left a mess for a change but not just to stay 50 dollars is to high

this was really a huge issue considering the $2 charge for laundry

it was a great stay and best of all no pets allowed

pool/ hot tub, clean room/bathroom, comfortable beds

the bar was not open the entire time we were there

we had the pool and hot tub to ourselves

like the idea i was able to get roll in shower, laundry facilities where on first floor and handicapped access

the parking lot has some serious potholes and the landscaping in the pool area.

couple and especially family with kids, the patio room is perfect

parking lot needs some serious maintenance

it's easy to find everything is clean plenty of parking

we did not use the fitness room or laundry area

be careful exiting the parking lot

require more advertisement and improve the internet speed and wifi connectivity.

too many construction vehicles in parking lot. mud being tracked into the hotel.

we did not use the fitness room or laundry area

easy access - plenty of parking

parking is sometimes a problem

getting out of parking lot. i wanted to go in opposite direction.

not having breakfast.

pool room was very hot

buzzer kept going off, i went to desk at 11:30 pm and they said it was something in the laundry

the laundry ladies were amazing

1am fire alarm could have been avoided if staff kept up with laundry maintenance

especially the older lady who did the breakfast in the morning

it convenient. have stayed numerous times while visiting my kids who live nearby.

amelia in laundry and the rest of the housekeeping staff were

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

a very good laundry room

room had had a recent smoker; new room had a chicken bone in middle of floor; wifi worked intermittently, front

entrance to the hotel parking lot had a divider on the highway

laundry facility came in handg

to pay to wash laundry

parking, general service, quick house keeping service, good breakfast

pool was gross

was unfortunate that the hot tub and waterfall was not working in the pool area, and the pool was rather cold

the rest of the building was dirty . laundry in hallways , trash on floors and in elevator .

the room where the pillows and blankets and laundry is kept was open most of the time and it was disgustingly

not having laundry facility

the hallways were littered with trash and piles of dirty laundry on our floor

gym,indoor/outdoor pool, restaurants and you cannot leave out the warm beautifully made cookies at

lobby and lounge areas nice staff at front desk very helpful room was nice and clean laundry room

couldn t find a guest laundry

close to the south hillsvillage mall, aaa and banks. has a swimming pool and athletic center.

very clean and nice looking, with a big parking lot

clean hotel, good location. liked the little mall across the way. plenty of parking as well.

did not have a laundry room and i needed a dryer

nothing within walking distance, and no laundry room on premises.

just wish it would have a laundry room.

no laundry facility

the hotel was a pet friendly hotel and yet was clean and fresh

pool area was over chlorinated. my daughter's eyes were burning and had to leave.

if pool was open

pool was very small.

did not eat breakfast

gym was also clean and included all basic training devices

this was the end of our vacation, and reluctantly we had to do a small load of laundry

pool had long hours. laundry available. it was clean. staff were awesome!

laundry

ice maker works, pool works, staff was plentiful,,breakfast was amazing

i liked lovely cleaning lady, and old kitchen staff.

spacious rooms and laundry on site

i liked the laundry facility onsite also

room was 116 directly across from the laundry room and staff cleaning facilities

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

in laundry room had to stand out in weather for hours

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

we went as a fun night away with our kids so they could go swimming and the pool was absolutely freezing

complimentary coffee or breakfast, no room service menu for dinner in the room, adjusting the temperature of

us in and was a dream extremely friendly and courteous- room was clean and spectacular view- room service was

hotel pool was typical nothing to brag about, but still clean and enough for the kids to splash around in

housekeeping did not clean the room - left trash and dirty laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

no plastic bags for laundry

close to baseball stadium. within walking distance to many restaurants/bars and casino.

wifi is paid

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

services. no laundry. amenities. parking

website says there's laundry facilities in there or not

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

pool was cloudy

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

they left dirty laundry in a basket in the closet

key room card maker, ice maker, laundry room, printer for receipt)

i like jay-z a great deal, but i'm not i wanted my kids introduced to hov during our quiet breakfast

the pool was cloudy and not that clean

dirty laundry left in room

comfortable nice and clean with a little kitchenette

breakfast for mom to eat who is diabetic

the only disappointment was a pool and wifi

location is very close to pnc park, heinz field, the casino and downtown

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

several times were turned down for towels because they admitted they didn t do laundry for several days

the condition of the gym equipment was poor

gym facility was terrible

pool wasn't open for my kids

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

a glass bottle to fill with water from the vending area but no way to keep it cold since the mini bar fridge is

everything was great. the only thing was the bar was closed but i understand why.

no free wifi

friendly staff, comfy beds, big shower, breakfast

very clean , excellent wifi

we will be back again with our kids

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

breakfast was available every morning and there was gym that's open 24 hours

there was no laundry service

examp: booking shows pet friendly @ hotel you pay $ 75

the staff was super helpful especially great with my kids.

didn't have dinner, limited breakfast, extremely expensive options for any change to a breakfast

helpful staff, clean facility, tasty breakfast, good location

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

it was a nice stay, and we will stay there again when we next travel to see our kids at college

nice pool and fitness facility

think that the servers in the bar area could be a little more attentive to the bar patrons that sit at the tables

a good gym for a hotel; however, many of the audio hook ups were broken.

the staff at the front desk also helped us out with early check in

staff gave us a much appreciated upgrade to a larger room and my kids got their kids pack when we checked in

a little sad not everything was open ( room service, speak easy) but completely understand

no room service

there is no mineral water available even in the minibar no regular laundry service although you can ask the

the spa king room was the best decision we ever made, due to going to lush and using a few bath bombs

great gym - large room - beautiful decor - friendly staffer

fabulous bathroom with spa tub

from reception to check out, the service and the services, including restaurant and bar were really a cut above

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

the breakfast was okay but not the best. the coffee station in the room was not stocked

the price per night can be a little cheaper as not justifiable for what you get without breakfast

did not provide breakfast every morning

i would like and inclusive breakfast, but the stay was amazing.

room service, warm cookies, and an indoor pool!

was included with price but didn't say it did not include room service needed to be more

the room service food was delicious, it was fast and delivery people were really good

kids loved it

the pool was great for the kids and the staff at the front desk was great

the accommodations felt super luxe, the breakfast was delicious, gym was surprisingly well appointed, and

convenient parking lots

wifi connection, time getting hot water...

great location, great rooms, great small bar, great shuttle service, great staff.

they have a breakfast sandwich and a coffee station downstairs with a grab and go bag that you can sit and eat

nice hotel, had a large bar and restaurant inside

there was no room service, no housekeeping, no shuttle, no gym

in-house restaurant (bill s burgers) has good food and excellent wait staff and bar tender

we were in town for a cheerleading competition at the convention center, our kids did not compete until very

very nice on site bar and grill