wifi a tad slow for business users in the ground floor accommodation.

the only thing we didn't really like (but hotel would) was the number of non residents filling bar and restaurant

hotel with plenty of parking spaces, and lots of choices at breakfast

kids were running around everywhere

great staff and a very clean hotel breakfast was lovely too

booked 2 rooms at this hotel as we were attending a wedding and the staff arranged an early check in for both

was amazing, we got room service and they were very fast

everything stayed before receptionist is so helpful plenty free parking

was lovely staff were great really nice comfy bar 4 lads on a golf trip great place to stay plenty parking great

excellent staff, quality and quantity of food, parking, cleanliness, covid safe.

we were in a room this time across from the laundry which i have to say is very very noisy so early in the

laundry scattered around corridors

laundry room doors were left lying open which was a bit unsightly

laundry cart (full of used sheets) was left outside our room for the duration of our stay

noise in my room was loud at all hours must have been a laundry room next door or underneath

it is next to the laundry room & lift

room was directly opposite the laundry room which was busy

laundry directly across from the room was a bit off-putting

breakfast options were great and dinner both in the restaurant and room service were lovely

spa facilities gym restaurant and bar

thing was my room was above the bar so a little noisy and i think near the laundry i kept hearing a noise like

beautifully presented hotel, stylish and cosy- a perfect snug bar and fire with dedicated pet friendly area

food and staff are excellent the option to visit the sister hotel's spa facilities is a

which accepted our large german shepherd , extremely comfortable bed and lovely large room , the breakfast menu

music noise either from bar area or kitchens, into early hours of morning so sleep was at a minimum, mainly

50 when they called on my phone to say they would need to cancel my booking because the had a laundry issue

receptionist who booked the accommodation rang they said there were issues with housekeeping and laundry and we

laundry all over the floors for hours throughout the day

dirty laundry left in room and carpet not hoovered

had been worried because i had read that humans travelling with pets were placed in the basement

slow delivery of bar orders. however complaint was made and dealt with to complete satisfaction

regularly had to look for staff members in bar area to order, not many smiling faces, daughters sandwich arrived

at breakfast for continental breakfast a little disappointing - i would have liked a bigger choice of

excellent afternoon tea, dinner and breakfast

exceptional food both at dinner and also breakfast

as stairs and staff cupboard was near our room and the noise from the trolley going past with laundry beneath

room service for breakfast and dinner meant we didn t have to put the dogs in the

stayed in one of the small cottages with our 3 kids, it was ideal

the little mews house was very cute and cosy and our kids really liked having their own space in the living

close to beach for walks, next to troon golf course and close to prestwick and ayr

breakfast was great so much option and kids were well catered for

the fact yous don t have a kids menu for food i love the food but no the best for kids

food and accommodation were excellent, the staff were extremely helpful and the parking facilities were good

extractor fan noise wifi didn't work in room 23

the breakfast and location was lovely and staff were very nice.

the laundry service is reasonable so don t overpack

aircon; very hard to find somewhere in the room to dry laundry; minibar was barely below room temperature; some

internet/wifi only available in the lounge area.

spa facilities and treatments were great, just what we were looking for in a girly overnighter

really comfortable and well presented. excellent gym, great views and amazing staff

wifi network ids for each room is awesome, but passwords need to be random for each room

location to the golf courses we played

all of the little touches added up - welcome pack, slippers, golf umbrella, earplugs - the dogs were spoiled

the kitchenette was very well stocked and adequate but would have been handy to have an oven but again

only downfall was couldn t access the wifi in lodge

wifi was horrible

were super attentive, they were really good with the kids

were in a comfortable room in the out buildings about 150 meters from the main building with parking

room ready for us arriving but the hotel upgraded our room and gave us complimentary drink at the bar while we

as said before the spa was frozen.

the wonderful friendly receptionist immediately offered me a towel to dry myself off and a laundry bag for my

paper thin walls , no facility to change money, no lift no laundry facilities

t say there was anything we didn t like, maybe the music could be slightly louder in the bar area after

very nice rooms excellent breakfast choice friendly staff good parking

did not have breakfast due to this, but the restaurant looked very nice

were very welcoming and friendly real value for money lovely and quiet - very very peaceful good parking will

food was delicious (evening meal and full scottish breakfast)

breakfast was well serviced , dinner was excellent service was great , service of staff was

the restaurant and bar are down the stair in the hotel, you only a bus away from the city

no wifi

laundry service timing is vague and uncertain. makes planning for laundry tricky

we had room service dinner and it was great

large exclusive room nice bar to chill in proximity to racecourse

couldn't connect to the wifi in the annex where our room was, wouldn't have installed the towel rail next to

i liked the bar and the food was beautiful

laundry in corridors from cleaning rooms

were given a room near the laundry which we thought would have been a bit of a nuisance although it turned out

the only aspect we didn't like was the laundry piles near the lift.

staff took care of some laundry for us which was helpful

stairs up to the family room with small kids

it is so dirty, has a damp smell, the storage room for the laundry was open, and the door for the leisure centre

laundry service. shower. cleaning

wifi could have been better, when making a whatsapp telephone call, the wifi kept dropping out.

gym was a bit dated and the restaurant was too expensive for my budget work give me

5 room service tray charge

short changed even though we had booked several months in advance for a 3 night stay, 26 bags of laundry in

we had a lot of laundry piled up outside our room for a lot of our stay.

also no privacy in back room as it s near the laundry for the staff to enter and i got a fright when getting

we could also hear what sounded like laundry equipment below/nearby the room during the night time period

spacious room for a family which we accessed outside the hotel near the laundry area

there was also a large park and golf club nearby

charming hotel stunning rooms amazing scents and wonderful service oh and the bar food and breakfast was

excellent breakfast. good choices. great bar and particularly the staff

charming hotel stunning rooms amazing scents and wonderful service oh and the bar food and breakfast was

excellent meals, parking and very friendly staff.

definate noises through the night, fans, refrigeration unit or laundry next to or under room

in house guest laundry

room service breakfast for 9 to 9

hotel also has parking

traffic/parking

i didn't want a cooked meal so i had room service of a sandwich and chips and they were presented lovely, not

service, facilities, room, food, grounds, parking and public areas karen, who served breakfast was jolly and

wifi was spot on

comfy spacious room, good shower, good wifi signal, evening meal was good too.

room service a little expensive at 4 charge per person plus cost of food/drink

the suite we stayed in was lovely had a great spa bath

the attention to detail, spa bath with tv at bottom as well as a mini bar to purchase from

wifi signal wasn't great.

near station for train into glasgow central. free parking.0

friendly staff, lovely room, good car parking

no laundry service for guests

we were disappointed that there was no 24 hour guest laundry service offered

wifi problems meant no internet access in my room, but staff were really helpful in finding

iron in room . 24 he room service would be good

nice room, good outlook, ev charger in spacious car park, great staff, excellent breakfast

it is so friendly aand the kids have so much fun, and nobody bothes them

bar has good selection and no problem getting table at restaurant

loved it all, swimming star bucks coffee. had little play bit for kids

very weak wifi

breakfast surperb

room (303) was positioned right next to the laundry room which had machines on all night long which meant a poor

didnt work in room no hair dryer had a room where i could hear staff making noise taking laundry and rubbish

staff had to locate a bottle of brandy in another area finally on arrival a large bag of obviosly laundry was

to complain about although it was noisy on the first night with the laundry delivery but that s not hotel

liked the area very quiet the hotel was lovely clean there was spa swimming facilities included staff were lovely

parking validation was easy. short drive to restaurants and laundry facilities.

when it was still going on at midnight i called down and she said it was coming from the laundry and nothing

facilities: gym, breakfast,wifi free which is normal for the century we are living

very good hotel, friendly staff, good gym and good location next to shopping mall

our requirements, it is quiet, comfortable, clean and pretty good value for money, good tv, quiet bar area and

we stayed 10 days pity no laundry facilities.

room 015 was right next to the laundry and staff seemed to be throwing the door as hard as possible more so

wifi was not free. 3 to get streaming quality. not a lot, but why not just include it?

24hr shop and starbucks, room service 24hr lovely

great bed . nice bar . friendly staff

we liked the laundry service

loved the cooked breakfast ud83dude0b and the room was great

also in the process of re-jigging their information menu on the tv so i couldn't access info for room service

kids had an uncomfortable sleep on a hard as rock sofa bed

great selection for the breakfast included in the price

no laundry facilities

room itself- ground floor opposite the laundry room

staff member told me that they had a problem with laundry etc which had held the room cleaning of the room uo

so we arrived and the air conditioning leaked all over the kids bed

on 3rd floor airport side of hotel you can see arrivals and departures landing and taking off, kids loved it

the park, spotless clean and a cake tray for our anniversary beer garden was lovely great staff breakfast in

room service but accept covid restrictions prevented normal service

wifi was not working in the room i was in so they upgraded me to a room in the townhouse without

the cooked breakfast was delicious and there were other options too

i arrived late and left early boxing day so can't comment on breakfast or evening meal but my twin room was

also the laundry service is not up to standard, i gave in my laundry well before 9am as directed by the

this was the first time we had ever ordered room service and having a cold pint alongside hot fish and chips

lots of parking out the back, and both breakfast and dinner were really good

the bar and restaurant were very good as was the food at our evening meal

very accommodating for our pet beagle building in a superb location.

friendly staff, pool perfect for the kids to unwind, brilliant choice at breakfast !

to where i was working, nice gym and pool

pool and sauna/steam facilities were really good for a uk hotel despite showing their age a little

room was small but adequate tea making facilities wifi toiletries iron and ironing board hair

the bar and restaurant was pleasant with lovely staff

wifi wasn't great

wifi is strong

the wifi worked very well

there is good wifi and parking

big parking lot, price is good. bath room is quite new.

bar didn't stock ud83dude22 my favourite edinburgh raspberry gin

the wifi was pretty slow and would cut out occasionally.

property in lovely grounds with plenty of parking

large parking area, and very quiet and secluded.

no signal. wifi was terrible in room.

they even did my laundry for a small additional charge

dirty laundry from another guest still in our room when we checked in

i arrived to book in and went to my room, the corridor was filled with dirty towels, laundry, cups, glasses,

quite nice location breakfast wasnt up to scratch more like a kids packed lunch to be honest

kids beds were a bit hard, wifi signal poor

laundry facilities would have been useful though i appreciate that might not go with the style of

only complaint was that i would prefer my poached eggs at breakfast not to still contain pieces of shell

lovely location. good breakfast

nothing- well maybe a spa and swimming pool would have been the icing on the cake.

friendly, great resturant and food and the room was excellent and very comfortable, great parking and river

cleaners carried dirty laundry through the eating area

beds sagged a bit in the middle. no blow dryer or laundry services.

better to have laundry

the wifi went down for hours only back up at 11pm

cinema, bingo, casino and decent food options 1min away

on second day when i left my laundry outside door to be exchanged, we returned to our room to find that new

with friendly staffs, good facilities (gym, swim pool, steam and sauna), also the restaurants and bar

food at dinner was reasonably priced with good deal - kids eating free

to sec, room size, amenities, connectivity to the city center, wifi speed, breakfast choice, views, bar, room

be a good idea to let visitirs know if you have a late check out facility and what the charges are

shower ran hot then cold. room next to laundry so smell in hall was not great.

early check in and free guest laundry albeit dryer needs an upgrade

great to find laundry facilities

staff members at the reception could be a bit accurate to details as i left some items for the laundry with

laundry facility was a plus, and moderately priced

laundry was never picked up although it was lying in the room in the right

someone was in and out of cleaning/laundry cupboard late and through the night

it was far away from a lot of laundry service places.

as clean and stylish, perfect for us and our dog breakfast was amazing

very professional service, reliable free wifi

the staff were really friendly and the location was fabulous ud83dudc4c i really liked the late check out at

- which we enjoyed, carry out cups to take extra tea/coffee up to the room after breakfast and late check out

check in reception staff bar staff very helpful very clean rooms nice touch with a welcome

i liked the ability to connect my phone to the tv and the good wifi provided

pet friendly and outside the new low emissions zone

no laundry service.

location and pet policy

modern hotel with amazing walking distance to ova hydro and ssc late check out and lovely

very friendly, loved the netflix link up on the tv and free wifi for the night time when your settling down

shortage of bar staff

all over it none of the shower gels etc had anything in them we were next to either boiler or laundry dry room

the ac never worked, breakfast was cold, laundry was 12 per bag

we re also very grateful for the laundry facilities it was convenient, affordable, and extremely helpful

the spa facilities were very minimal, you couldn't use them before 4pm and the sauna was shut

lovely warm room, great breakfast, best hotel gym i've ever seen with pool, sauna and steam room

laundry service not available at hotel

the trip was ruined by a 100 laundry bill for one bag of laundry

one occupant, i was given a room prepared for two occupants, and hence when i left, the amount of laundry would

enjoyed our breakfast, the swimming pool and the staff were extra friendly especially to the kids

the spa x

loved that it had laundry and dry cleaning services since i stayed for 12 nights

lack of guest laundry as there were no laundromats nearby.

staff was very helpful with info on laundry service.

2 days for a laundry service

which was facing the railway, you could hear the trains and you could hear the neighbours and kids crying

facility reception not helpful laundry service is poor carpet was dirty room selection and location was bad room

refrigerator in room laundry is 21 which is extremely expensive, it came back soaking wet and they lied and

located, very nice bar, comfortable beds, snacks and coffee in rooms, laundry service

very good service. room excellent. bar staff very helpful

the hotel was in a very good location with comfortable sized rooms with late night room service and a bar