the rooms are very spacious and they have a laundry facility

it seems that the coin operated laundry may have been out of order

it was quiet, clean and had a laundry for guests

plenty of parking room

the hotel was clean and convenient and pet friendly!!

laundry room had no change machine and the front desk would not sell quarters

all of the shifts had multiple tasks to keep up with, ie laundry to keep the pool area supplied with towels,

the kids said the waterside attendant was the nicest person they've met

i thought the breakfast could have tasted better.

the kids had a blast

bar was nice and there seemed to be other amenities but our stay was only one night

desk ladies were awesome, the pool and waterslide are so much fun, delicious hot breakfast, very clean all around

room was big and comfortable. good breakfast, and frei day staff

desk ladies were awesome, the pool and waterslide are so much fun, delicious hot breakfast, very clean all around

were sent to two dirty rooms, the pool was broken, the soda fountain was broke , staff was rude

free parking, a swimming pool, and guest laundry, add to the things that matter when making your choice of

noise from the laundry facility could be heard from the room

breakfast was great, room was clean, bed was comfortable and shower was roomy.

to locate, clean, updated, staff went over and beyond, great breakfast, not a single complaint

parking lot was easy to get in and out of even though there was snow this weekend

we used the guest laundry service which was great with a longer term stay

the room was very nice, and clean. the laundry was really nice too.

everything was good, except that we didn't have breakfast.

breakfast/na - excellent location for our purposes (tennis tournament)

the pool was almost always vacant, we loved that it was heated and connected to an outdoor patio as

that they had breakfast bar, nothing worth talking about

my confirmation and a placard in the room stated that breakfast was included with your stay

breakfast

no wifi password

the continental breakfast was limited to waffles, cereal and milk

friendly staff, great room, good breakfast,

location, parking, excellent breakfast, and all staff members.

no parking!!

breakfast is a nice variety

the staff is very kind and helpful, and the complimentary breakfast is great

this was day 7 on our trip driving from oregon to florida and one of our planned laundry days

however front desk very helpful showing us location of laundry mat and told us we could go over to holiday inn

the spa tub was absolutely amazing and spacious

the pool was like bath water you can walk right in it

breakfast was right on time and concierge was very hospitable, i appreciate his hospitality.

excellent room, friendly, breakfast excellent

very good breakfast buffet. especially enjoyed the sweet breads.

the room was close to an outside external door, quite close to the parking lot where my car was parked

i wish it said online that the pool was not open .

parking far

we arrived late and had an early morning and had to do laundry the woman checking us in took forever to process

morning breakfast was good, and it's in a good

swimming pool could of been bigger.

my favorite part was the gym and the pool conveniently located by the gym

parking lot was not big enough to fit all the guests cars

laundry room

the parking is a little tight

price way to high, first room we were given was not clean and ready, wifi was slow and could hardly get more

with two kids and did so for the pool and was not informed of pool being out of order until after we already

i like that they have an indoor pool and a location is closed to worlds of fun

laundry room only had one washer and one dryer so i had to wait a bit to get started

kids and husband went once and that was enough

the pool was small but perfect for our kids age and it was clean and warm

kids running wild

not that i didn t like it, but the the pool was a bit too small

no laundry available and our room 112, fridge doesn t work well.

everything was wonderful! really convenient laundry facilities!

the wifi was down the first day and most of the second day

it was quiet and peaceful and parking was no problem

i would have like to check out the pool but did not have time it did look nice

laundry room was very convenient

the guest laundry machines were broke also

advertised pool, but wasn t open. wifi in rooms nonexistent

pool was okay, kids enjoyed it

a negative thing, but this hotel is right next to an amusement/water park so there were lots of kids at the pool

no breakfast included no laundry on property

the casino was lots of fun

casino

large parking lot for a trailer

partner and i decided to take a kids free weekend trip and it was amazing

the option for a fireplace despite in the cold mid west winter

convenient to use the kitchenette pool and outdoor area were comfortable and relaxing

very spacious; great shower; convenient shuttle

room was a bit chilly and it wasn't obvious where to turn up the heat, although using the gas fireplace (on a

nice pool, comfy bed, great breakfast!

guest laundry was in terrible shape

liked the fact that there was a guest laundry

it made my day to open my door to go to breakfast and by greeted by the most sincere good morning ladies

the room service was not working to order food

the airport shuttle service was outstanding as was the evening guest welcome at the bar.

the only thing that we didn t care for about the property is the fact that it is pet friendly.

room with comfortable mattress, up to date bathroom, and had a kitchen

at the desk throughout our stay were so helpful and courteous, the bed was so comfortable, the pool was p

terrible wifi, very slow

netflix, amazing breakfast, helpful friendly staff, great location, airport shuttle, clean warm pool, great

we needed more coffee cups and laundry bags and they brought them right to our room within 5 minutes

great shuttle service, cheap airport parking

the pool wasn't that great.

gave me a drink coupon since my flight was leaving before breakfast was available

kids eat free

i needed the laundry, but it was out of order

needed to do some laundry and there was no information about where the laundry was

laundry for guest was only one washer and one dryer and the room was super warm

never did get on the wifi, but the reception desk gave me a number to call the tech people

staff and pool

clean and comfortable room with amenities such as hot breakfast, laundry facilities,hbo & airport shuttle that

laundry on premises

love the availability of laundry facilities for guests

we were adjacent to the laundry, so we heard those noises throughout our stay

the pool is nice and big; with a lift if needed

the laundry room was right down the hall

with some table wear are useful,room is clean,the indoor pool is open,very good breakfast,good laundry

some of the dryers in the laundry area didn t work properly

laundry onsite option was a huge perk

breakfast

the lobby is in a hallway that used to be the laundry room while under construction

wish there was laundry facilities for guests.

wish they would have had on-site laundry

had to board my yorkie because you don't allow pets (of course i realize not all pet owners are considerate &

small but well-equipped gym, great breakfast, very comfy bed and room

the pool was nice size and had towels

clean, modern, easy access to airport. has a good restaurant bar on site. easy easy easy,

i wish the pool was a warmer temperature and the beds were a little more comfortable.

i were there so to say the turned on a lot would be an understatement the hotel restaurant and bar closed at 9

great staff!! loved the sports bar as well!

flickered like there was some kind of electricity short, my boyfriend found a big toenail in the laundry bag,

needed laundry detergent and they were out as well as many other items

the location to the airport and also available of the shuttle to the airport.

comfortable bed, pet friendly

close to mci with a 24 hour shuttle. comfy, clean and well appointed rooms are a definite plus!

recommend this place it's convenient, they have breakfast, nice rooms, fridges n microwave, laundry

room clean and well stocked with towels, nice breakfast assortment, close to everything, ice and laundry facilities

really appreciate laundry facilities for guests

the rooms had a microwave, coffee machine (well stock coffee supplies) iron, iron board, desk, laundry bags,

the laundry: dryer was out of order

was only 1 washer and dryer so i had to wait 3 hours to get my laundry in

room we were put in was next to the laundry room

of kids in the pool and hot tub

the hot breakfast and supper every night was a super bonus for us

many kids and they were so loud, we didn't get to enjoy the pool and hot tub

don t really offer any breakfast, it s mostly a frozen sandwich that you can microwave; - the laundry service

they have an indoor swimming pool, gym, and a laundry room

very easy to use laundry service as well

room was located right next to the laundry and the dryer was not fun to listen to that night

clean close to airport and with shuttle for price

small indoor pool, laundry facility

laundry room could have had moe than just one washer and one dryer

our room was very clean and the facility also offered a laundry room to wash our dirty clothes at also a great

tub leaked into laundry room below our room and we were accused of damaging it even though there was excessive

with the weather issues laundry was delayed, but it couldn t be helped.

the key card did not get the pool door open and the laundry soap was out.

the breakfast is always incredible and the pool was fun for my son

no hard boiled eggs for breakfast

pool water was very nice but the room itself was stifling

it was very cold outside and enjoyed the inside, heated pool very much

there was a laundry machine making noise in the morning right next door on the wall next to the tv and the

breakfast was awesome....view was awesome

there was no continental breakfast or even free coffee or water

the hotel is so nice, the staff friendly, and shuttle service is excellent

location, value and convenient shuttle service.

casino, food, nice room, nice and friendly staff.

very kid friendly but to be expected i guess as it's a casino

parking is kinda far if your hauling luggage the parking garage is further from hotel.

everything was clean, comfortable and upscale. plenty of parking right in front of the hotel.

long distance to walk for parking and casino.

wish there had been a bike in the fitness center.

the hotel setup, the kitchens in the rooms were so nice

breakfast and decaf coffee available upon request

very nice. very clean. dishes and a kitchenette with stove top burners were a nice touch.

huge tv, nice kitchen set up, comfort bed (pillows were really poofy

parking

i enjoy the swimming pool and it not being cold so my kids can enjoy the pool in the winter.

congested parking and entrance area due to wedding

parking was great

we didn t plan any evening activities because we dedicated that time to the pool for our kids

they did not have a laundry facility

them a warning and said don't let it happen again this place does not have a for you to do your laundry and if

my room (218) must have been above the laundry; because at certain times

it was ok and they have a laundry area for customers

fact that you don't have a laundry room

laundry room

was surprised that i had reserved a suite with a kitchen

the pool was uncomfortably cold.

only complaint, was the pool, which was unbelievably small & indoors, that didn t even bother me because i

it had gym and pool fun for the kids

pool is not really for adults

t find my reservation for almost an hour and a half also later on after coming back from the casino, my room

the pool was very cold. it was hard to enjoy more than 20-30 minutes.

the bar the pool table and the night staff

the other guest took up the whole pool all day and i didn t get to enough it for the two nights i was there

felt the parking lot was very dark, the rooms could use some tlc & there was not near enough parking

rooms were clean, the breakfast was good, and the pool was a nice bonus for the kids

used streaming services on the television, and i know we stayed during a busy weekend but the parking is limited

indoor pool was chilly but my children loved it and that was the reason i got the reservation was so they

was very disappointed in the pool

i did not like bread or cereal for breakfast exclusively

we had our dog with and they only allow pets in the smoking rooms and you have to pay extra

but the construction is a mess mattresses, sitting in the hallway and in the entranceway out of breakfast items

rooms hot. located middle of nowhere by casino. no restaurants,

wifi was spotty

parking lot was adjacent, and property was well-secured - we felt completely safe

friendly atmosphere,plenty of parking, comfortable bed, great breakfast

our room featured an electric fireplace and a cozy sitting area, which turned out to be the perfect spot to

the fresh, hot breakfast was delicious!

appreciated the decor, soft linens, available drinks, and full breakfast provided

great hotel with excellent amenities. free guest laundry.

nice breakfast, coffee in the very early morning. good guest laundry.

self-service laundry room

they had a guest laundry facility, which i did not use, but seemed useful

wifi

very clean, great breakfast, whitney was so friendly!

staff were friendly and helpful, especially the chef in charge of breakfast

breakfast was great

very comfortable, clean rooms. staff very friendly and helpful. the breakfast was exceptional.

breakfast selection. who doesn't like bacon? out of three mornings there was none.

we loved the room service and the hotel soaps!

com error, but the pet fee was not explicitly stated and so we arrived to an extra $75 non-refundable fee added

no breakfast and no room service menus

bed was comfortable, and the staff was very helpful when we did have issues, and room service was extremely

the wifi wasn t working for 24 hours

the in room mini bar was well stocked. fitness room was nice.

i was woken up by the kids at 6 in the morning

super comfy bed and great bar & restaurant!

the hotel bar closed at 10 pm when you still had 6-8 people still drinking.

i got it that that the bar area sits squarely in the middle of the restaurant but when you are paying a premium

modern and updated, free laundry (self serve)!

tv and wifi internet was very good

the variety of breakfast items and drinks were just the right amount

the location was perfect and breakfast was nice

everything was amazing. location, cleanliness, decor, breakfast, staff, etc..

there were at least two wedding parties the weekend we were there so i get that laundry was busy but we did

we were told there s a soda machine in the gym but was sold out of everything then wouldn t give your

no room service, nickel and dime you rooms were pretty noisy.

wifi was not working the first day i was there

room service breakfast was not that great

checking in we went to our room and the hallway was full of dirty laundry

however no laundry bag nor any bar or hand soap

bar soap in bathroom, also cleaning people did not supply a laundry bag

staff, room service, drinks, breakfast were all excellent.

the pool hours were after we had to check out the next day

too much, didn t try, looked good for breakfast people.

nighthawk bar with live music awesome

grand classic older hotel nice bar and wonderful restaurant

the fitness center was well-equipped but the ventilation in that space is poor

we had breakfast at the coffee shop in the lobby and it was delicious

noise from laundry???

we were looking for laundry facilities in the hotel and there was none.

on-site bar - food

room service was good

also the room service breakfast was not worth the price at all

twic for morning room service, said they were busy and would call us back

room service didn't offer soft drinks at all

shuttle was broken down and no alternate transportation was offered, lock didnt work on 1 room, room service

worst problem was 3 kids followed me back to the hotel yelling at me

over priced room service

not a big deal but i had to ask what time breakfast was and where the gym was and where the pool was

bar because there was no soda machine back there so she left the bar many times to go back to the kitchen

the heat wasn t very strong after the pool but maybe it was just me

the pool and the front desk people

i got there the room smelled like a gym locker

excellent complimentary breakfast and everything was clean.

great location! very nice clean rooms! great breakfast!

stops at the door of the hotel, the staff was extremely friendly and very professional and a nice gym &

location, room, gym

didn't have breakfast at the hotel, so i cannot say if it was good or not

enjoyed the pool and comfortable bed

wasn't inviting for families with kids

room service was amazing, ordered door dash and the front desk had someone bring it up

only complaint was the pool

the pool and was a little chilly but we warmed up in the hot tub

i wasn't able to use the pool or gym, but i had no issues using their laundry room

bar was not open for service

nice gym

breakfast options were excellent for any dietary needs

the kids loved the indoor pool and free breakfasts

i prefer complimentary breakfast, especially when paying a higher price for a room

really nice room, gym was also nice. cocktail at bar was nice when it was open.

the hotel bar was closed the whole timeud83dudc4eud83cudffb

not having continental breakfast. paying for parking when the room rate is already high.

the workers with the residence inn that s connected (that was slightly cheaper and offered free breakfast

laundry ate my quarters

the bed was comfortable, the room size is what we needed. the pool was nice for the kids.

quiet location with on site parking and next to a shopping center with food options

the breakfast was really good

open working pool

the pool was under construction so we were asked to use the pool in the hotel next door which wasn t

single room with two bedrooms and bathrooms and a kitchenette.

loved we had a kitchen and ice maker in the room.

however, they've recently made some major updates to the room, lobby area, breakfast area and added an indoor

construction so we were asked to use the pool in the hotel next door which wasn’t heated so the kids didn�

room was spacious, and having an in-unit laundry was a huge convenience

the staff at the front desk and bar were extremely nice

they do not explain anything about the hotel when checking in, gym info, room location, anything about the

what breakfast?? the gym was not cleaned daily.

there was also a pet fee of $75 that was not advertised anywhere and we had to call reception to verify that