the door to laundry room locked early

it had 2 small tables that were dirty and an open area laundry room attached to it, which had a gross, dirty

also the office smelled like pure laundry detergent and bleach

made reservation for smoking room hotel claimed i didnt

breakfast was great - waffles, biscuits and gravy, and typical continental breakfast food

we stayed in the english spa room which was cozy and cute

the host mark made a fresh and delicious breakfast that was perfectly cooked and ready on time

rooms were clean and quiet; the guests were not even heard unless seen downstairs; the breakfast was visually

advice, splurge for the spa room

breakfast was amazing

laundry ate my quarters

parking lot

when i booked the hotel i specified i had a pet and thought it was in the price

breakfast was great the swimming pool was a little cold that was very comfortable

thing i didn't like was the parking

breakfast was cold and the pool wasn't heated as stated.

pool was a little cold and i am glad there is some kind of hot offering for breakfast but the jimmy

staff was friendly, the breakfast delicious , nice pool and clean and comfortable rooms

the pool was under construction so we were asked to use the pool in the hotel next door which wasn t

clean and had plenty of space for me and my kids

i requested a laundry bag and was told they don t have them

our room was between utility closet and laundry room. so noisy .

missed having some of the usual things like make-up remover wipes and laundry bag in the room.

wifi is not password protected and very slow.no bacon offered for breakfast.

wifi was a little spotty but that was minor annoyance.

free laundry

thank you for the laundry room

pool chairs were broken and the pads were dirty, the fitness center was next to the guest laundry with no door

we had only two forks and two spoons to last us for 4 days, the gym was attached to the laundry room and

kudos to the breakfast staff , the area was packed and people were literally taking food off of the tray as it

from the sales department, and gave us and other guests some nice perks - breakfast tokens and laundry detergent

indoor swimming pool and friendly staff

had to clean hair and something brown out of the tub and throw away a used bar of soap with hair on it

room service didn't service room on

the pool is incredibly small and the fitness room has equipment in subpar shape

a little loud early in the morning but i doubt all rooms have that problem as we were near the laundry area for

free laundry which is a

food and laundry chemicals

loved the work out room and the free laundry

free laundry which we have never seen before

quiet breakfast laundry large room

also, we really enjoyed the pool, whirlpool, and the good breakfast

was a big variety for breakfast

quiet, and breakfast was good

good breakfast. location is great with few restaurants nearby.

i also loved being able to do my laundry

the breakfast was hot and plentiful

our puppies were also happy because there is a pet walking area

staff was really friendly. breakfast was great

parking was too far

the laundry facilities could have been better. a washer and dryer on each floor would be nice.

need more parking could fine a parking space anywhere

small parking area compared to the amount of rooms

our kids enjoyed the indoor/outdoor pool, and that there were towels available in the pool

the pool is a hit for the kids after the drive

great location and nice amenities... open laundry room facility with seating while you wait.

the laundry room was a welcomed amenity

laundry facilities were inadequate with just one machine

our room was in the basement, near laundry etc

breakfast was great also

try to over charge double for pet as they did 2 weeks before same place

booked especially because of indoor pool and hot tub. hot tub was broken. very disappointed

breakfast great, room large.plenty of towels

everything! staff was friendly and breakfast was available.

location was good. plenty of parking.

no breakfast included no laundry on property

parking for hotel guests was kinda far from the door, and there was only the one entrance for the

there is a kids arcade, good selection of restaurants (we ate at jose & willy's cantina), ample parking the

the place is very cool place to stay, my kids were in awe and loved the arcade

movie theater and the arcade were great for my kids(14 & 16) to have something to do without leaving the property

was nice staff was extra cool great laundry room great place to relax no complaints

heard them late at night and the last morning we were there it sounded like there was a jungle gym above us

i loved the indoor pool

nice pool for younger kids. breakfast excellent and ready at 6. very enjoyable overnight stay.

breakfast was great. lots of choices, healthy and hot as well!

nice atrium and great breakfast

breakfast was outstanding as well

nice breakfast with great

excellent breakfast

the room and breakfast area were extremely clean and staff was very helpful and cordial

everything was wonderful! really convenient laundry facilities!

no laundry available and our room 112, fridge doesn t work well.

i really think that the parking lot and sidewalk and entrance to the hotel should have been salted

fantastic staff and great breakfast!!!

i would have like to check out the pool but did not have time it did look nice

laundry room was very convenient

the guest laundry machines were broke also

have the next breakfast around in the whole area hands down period at the price i got from wednesday early

whole place needed to be cleaned the hot tub stunk the bathroom was not cleaned the parking lot had all kinds

the pool wsz great for the kids

the swimming pool and jacuzzi was also a treat

swimming pool with a separate hot tub

friendly staff, clean facilities, parking access.

pet friendly

the staff was outstanding. the breakfast great. the bed and pillows were good.

laundry room only had one washer and one dryer so i had to wait a bit to get started

and the head was on the opposite wall, had to alter my media devices mac address because of the wifi authentication

parking was great front desk was wonderful breakfast could be better but we are in pandemic that's

clean with plenty of parking

room awesome . stayed longer would use pool and gym.

the pool, gym, and laundry facilities were great

lovely indoor pool and outdoor courtyard. internet access was easy and reliable.

the kids had fun swimming in the pool

pool was very warm and the hot tub felt wonderful housekeeping was very nice and the lady

everything you need is right there. great golf course adjacent to property!

laundry room

with two kids and did so for the pool and was not informed of pool being out of order until after we already

great location, very friendly staff, kitchen equipped nicely for extended stays

pool was a little small

was nice with the kitchen and plenty of drawer and closet space

location, parking, room, and staff

you should allow kids at your hotel.

absolutely nothing about the stay. i met my kids there to celebrate a birthday. horrible.

well lit parking

casino was on point

breakfast was good. it seemed to meet everyone s nutritional needs.

beds were very comfy. kids loved the pool! great variety of breakfast choices.

parking is limited, and there is only one entrance onto hotel property

we arrived on late monday afternoon, my 12 yr old wanted to swim but he could not as the pool had not been

wish i could have taken the bed and pool home with me

staff was very helpful and courteous, and it was great to have an on site laundry for softball uniforms

couldn t connect to wifi, there was no extra blankets pillows dirty laundry bags in room

location, cleanliness, breakfast, staff

nice workers, clean hotel and good breakfast, easy to get to

the selection for breakfast was great and the food was very good

they had a guest laundry facility, which i did not use, but seemed useful

self-service laundry room

great hotel with excellent amenities. free guest laundry.

nice breakfast, coffee in the very early morning. good guest laundry.

breakfast was very good with lots to choose from

because of covid, there was quite a laundry list of amenities and services that were closed or unavailable, such

requested for extra plastic laundry bags and was told that the hotel didn't have any

i love the pool and hot tub, but the cleanliness gets neglected and overlooked.

it is so big so i could take more than one day to get more fun over there; pool is nice

surprised that 4 star hotel did not offer room service dining.

modern and updated, free laundry (self serve)!

tv and wifi internet was very good

breakfast was better than what most hotel offer

the variety of breakfast items and drinks were just the right amount

it totally ruined our plans for celebrating the kc chief s super bowl parade with our kids, a waste of $200

room was spacious, and having an in-unit laundry was a huge convenience

breakfast one morning was more then enough food for two people

the staff at the front desk and bar were extremely nice

liked having breakfast and a bar at the hotel as well

beautiful bar that was open until 11pm, last call at 10:45pm

c and the gym is definitely above average

view and the ease of parking the car and being close enough to shopping and fun things for the kids

view and the ease of parking the car and being close enough to shopping and fun things for the kids

the view was amazing and the tacos from the bar were delicious

the pool was always crowded with kids

instead i went home and did laundry, and did not make it back

also the wifi signal was terrible and made our laptops and phones unusable with hotel wifi

order to sign on to the wifi, you had to sign up for the marriott bonvoy members program

to the appointments we had, we were unable to eat the breakfast

my partner even made time to spend at the gym and indoor pool

super comfy bed and great bar & restaurant!

the room service was nice, but make sure to ask for ketchup for potatoes, salt, and pepper

great hotel, but it's not so great of a location if you have kids or plan on walking around, especially in the

room service was amazing

the room was great and i enjoyed spending some of the evening at the bar listening to live music

the breakfast was delicious and hot

at the door of the hotel, the staff was extremely friendly and very professional and a nice gym & breakfast

location, room, gym

the hot breakfast exceeded our expectations and was served with joy

didn't have breakfast at the hotel, so i cannot say if it was good or not

breakfast was great

very comfortable, clean rooms. staff very friendly and helpful. the breakfast was exceptional.

clean, comfortable beds, good breakfast

breakfast selection. who doesn't like bacon? out of three mornings there was none.

breakfast was nice enough but didn't live up to they hype of the reviewers gushing about it

i wasn't able to use the pool or gym, but i had no issues using their laundry room

the pool was wonderful area for all the kids and of course the free cookies with popcorn was a hit with

guests, no bedding for the pull out sofa (which also had stains), gross spots left on the kitchen floor, and no

love the bar and the pool i would ve liked to of seen a jacuzzi and it said it was heated

the pool was closed the whole time we were there

i prefer complimentary breakfast, especially when paying a higher price for a room

didn't have breakfast. liked the closeness to the streetcar.

i had an unfortunate event at the record bar the night of and i left early without breakfast the next day

due to covid the breakfast options were limited but there was still breakfast provided.

really nice room, gym was also nice. cocktail at bar was nice when it was open.

them a warning and said don't let it happen again this place does not have a for you to do your laundry and if

my room (218) must have been above the laundry; because at certain times

they did not have a laundry facility

6) requests for additional towels had to wait till next day when laundry service started up again

asked for one when we got back and did not have keys for the laundry room

especially consider including a laundry room in your facility please

there is also a dark skinned young woman with green and black dreadlocks who worked in laundry that was most

price for pet is $75 - too high

charged me $50 for my pet in addition to $100 deposit

price still beat the competition

nice bar too

location was great for attending an event in the p&l district and bar was solid.

shuttle was broken down and no alternate transportation was offered, lock didnt work on 1 room, room service

i also did not like the fact that the bar does not open until 4pm

as always kids love a pool :)

laundry room

we got a king size suite, which came with a full-size kitchen, which was very convenient to cook in

clean, friendly staff, helped us check in early. good breakfast

by the way, the pool was heated, and the room was warm even in january

wonderful pool perfect for my daughter and they have fire pits and a beautiful gym, a bar and a mini store

wifi was also down

gym, bedroom layout

the bar had a good selection of drinks

the have a 8 pool bar

we had to shower ourselves and small kids in cold water (was 105 heat index all day and showering was a must)

i had to call the front desk multiple times for laundry bags, and bedding for the fold out couch bed that was

there could of been more shuttle options

the staff was very courteous front desk, room service and housekeeping

dated hotel, dirty rooms, small spaces, nothing to do for kids, very very low water pressure, not suitable for

room service food was not the greatest. i ordered the salmon and it was a little dry.

the waitress at the bar seemed in a bad mood, brought us bar nuts that were clearly from the bottom of a bag

did not eat the breakfast.

not seem very friendly with the exception of the check-in clerk who was fine (though no info on wifi was provided

we had breakfast at the coffee shop in the lobby and it was delicious

too much, didn t try, looked good for breakfast people.

the pool was great for my kids

everything from valet to late night room service were amazing!

last time they offered my kids a welcome snack and it really made check in special

i enjoyed the pool

of my partner s nut allergy by making sure there was no cross contamination with our room service orders

good bar scene; good meals; good room layout (i think think that's the right word?).

location, cool vibe, the bottom floor bar and rooftop bar were both excellent

rooftop bar could of been open

the style, location, pet friendly policy and price

room and gym were both very nice

there were at least two wedding parties the weekend we were there so i get that laundry was busy but we did

it was very expensive for just a hotel room for the price i kind of expected room service or at least a free

wifi was not working the first day i was there

room service dine in options

limited room service choices

noise from laundry???

we were looking for laundry facilities in the hotel and there was none.

room service for breakfast

staff at bar was friendly and went put of her way to make sure we received good service

room service was good

bar soap in bathroom, also cleaning people did not supply a laundry bag

however no laundry bag nor any bar or hand soap

checking in we went to our room and the hallway was full of dirty laundry

the indoor pool was freezing cold so my kids couldn t swim and they were looking forward to it

room service was a little slow and menu a bit limited

room service and cleanliness

only room service available was from the savoy restaurant in the building, and limited options in

would have appreciated room service

the gym was well-equipped

room service experience and unique space

also wifi was

rooms were clean, the breakfast was good, and the pool was a nice bonus for the kids

the breakfast was awful and my kids swam in the pool and were itchy all over after showering after swimming

indoor pool was chilly but my children loved it and that was the reason i got the reservation was so they

pool friendly good breakfast

room service experience

it s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

gym seemed well-equipped although i did not use during my stay it due to illness

liked the indoor parking and on site food and bar areas

price of cocktails at the hotel bar

gym was absolutely wonderful, as was the lounge, bar, and the overall look and feel of the hotel

location, gym and the staff were very helpful and kind. walking distance to great restaurants!

family friendly the bar stayed open late

laundry facilities

didn t eat breakfast.

location and pet friendly, staff was very friendly and helpful

my kids and wife were extremely upset and booking only have me $26 back as compensation when i spent

room was clean and liked having kitchen.

car parking and guest laundry are great!

the free shuttle was very helpful for helping us get around to the nearby area.

staff was wonderful. shuttle driver great. no issues,will stay again.

the parking was great

i really liked the light and healthy breakfast

) there was no: room cleaning; laundry service

afternoon in the lobby, live music from cool musicians every single night, chilled towels in the gym (not to

room service was very courteous and timely

24 hour room service would have been wonderful.

while there isn't a pool (which is a drawback), there are offering such as the music on the green and live jazz

excellent laundry service

friendly and efficient staff, really good room service, location near the plaza is perfect, nice bar, outdoor

i felt spoiled while i was there, especially by the pool cabana

great bbq walking distance, great breakfast,great balcony

staff, really good room service, location near the plaza is perfect, nice bar, outdoor pool and pet

just at night be i g so close to the bar and people outside near the vehicles.

i was expecting the restaurant to be more like a restaurant than a bar

spacious, clean, free wifi, and very friendly, helpful, and bright staff

bar being next door lead to drunk ppl at my car when i went to get something out of my car

bar was not good

laundry staff took forever to bring clean stuff for the next day they didn't even get offer to

the gym was very nice

the restaurant staff was excellent with the kids

ordered room service for breakfast, which of course was pricey but probably about the same as most room

room service was high priced. free breakfast would have been nice for what we were paying.