could not use the terrace and wifi not great

good location. pet friendly

buses or tram to and from airport to link to plane but taxi ok restaurant and bar not open except for

were extremely helpful, they were able to accommodate early check in, printing of boarding passes and they spoke

restaurant or bar services, uncomfortable beds, age showing furnishings, no real temperature control, the

really a criticism, but there is no laundry service available, although there is a laundromat around the corner

staff were friendly and gave good advice about where i could do my laundry (as the hotel does not offer a

i booked 2 rooms for two adults and 2 kids

the wifi connection was unstable occasionally.

wifi was flaky, and dropped off all the time (which could have been as we were on the top floor)

laundry service which was both prompt and cheap

a super market about 50m from the hotel door) but remember there is no dinner in the hotel and no room service

the bar was not available in the early evening

wifi was good ,tv has only spanish television

decent sized comfortable and clean room, air con and wifi was good.

simple hotel for the price with wifi, lift and parking

nice big room and small balcony for fresh air. great price including breakfast. comfortable bed.

desk staff very professional and attentive; we appreciated having soap in bath tub and sink; wifi works great;

clean room, comfortable bed, hot water, decent air conditioning, wifi worked well, friendly and helpful staff,

location, decent breakfast for the budget price of the room

terrible hard bed, dark room, no complimentary water, no laundry service

access to bath/shower because of large fixed glass shower screen, laundry sub contracted and very expensive (1

kids loved the family room being across 2 levels

the swimming pool is rather small. other than that everything was great!

very poor wifi

also i couldn t connect to the wifi

breakfast is simple but perfectly adequate and served by very friendly and helpful staff

breakfast was simple but a good add on

the only irritation was somewhat weaker wifi, but the warm-hearted attitude of staff made up for it - very

weak wifi

room is too simple. no bags for laundry, no coffee or tea in room.

room was great for kids

service and especially the selection of foods; excellent welcoming staff; nice lobby and bar area with excellent

wifi good

paco and ester are the best we felt like family and they were so kind to my kids, one who is special needs

the garden bar is relaxed and the roof top pool was welcome if the heatwave of june

i should have loved to relax with a drink in the beautiful bar and terrace

pool too small to swim in

pool area too small and no facility for refreshments or ordering refreshments from pool area.

we used all the food services as well from room service to the restaurant

if you wanted to use the pool it is very tiny.

rooms spacious, breakfast lovely and staff exceptional

nice gym and sauna on rooftop by the pool

breakfast very good

quiet confortable room with safe good wifi good

the noise from the cars on the street and music from the bar nearby were loud at night.

pet friendly

wifi was offered but you had to pay extra if you wanted the quality of wifi that was good enough

drinks in bar very reasonable

the breakfast was good and wifi worked ok

laundry was not available

good sized room with balcony and a drying rack (to catch up on laundry)

desk, very kindly offered to take wash the jeans, for us, at her home as there wasn't any laundry service

good pool in beautiful gardens

gym was too warm of temperature to exercise.

the wifi signal reached throughout the property, and the staff were able to communicate in english

there was a coffee machine available all day and night. the wifi in the room worked very well.

strong wifi

no room service, restaurant only serves breakfast, breakfast choice is so limited, furniture is old,

then i pay for 4 star hotel but i have to walk down to get room service food and drinks

don t be misled by the suggestion that the hotel has a swimming pool (or even pools), spa and a gym

pool is also non existent

great sangria and very nice bar tender

don t be misled by the suggestion that the hotel has a swimming pool (or even pools), spa and a gym

close to cathedral and tio pepe bodega was ideal small spa room great for couples smart toilet was a nice addition

pool and garden area was great and secure parking

fabulous hotel. excellent service from the staff. beautiful pool and gardens. excellent food.

ask the hotel receptionist about the sherry bar in town that has flamenco most nights, free of charge

reach, the impeccable and friendly service, and the facilities (swimming pool, charming garden, bar with terrace

lovely swimming pool with choice of beds and shade

our lovely room overlooked pool/ leisure area no change to music at pool for 4 days.

wifi was not working properly in the rooms.

very good the breakfast

breakfast was excelent

very outdated. desperately needs renovation. no resturant, only poor room service.

when i did so, she was very off hand, pointed and told me to go put it in the laundry basket at the other end

very friendly staff. good breakfast. very clean and nice pool. good hotel for kids.

spa - air conditioning has been added to the gym but it is far too weak for the type of space, and is hardly

usually kids do not bother us but this party was held for at least, in our estimation 40 kids plus parents

location, openess, staff, easy parking

no possibility to wash the laundry.

the balcony was handy for hanging some laundry items

1 of the pillows was very hard and the wifi didn't work in the room

we had free parking- it is under a surveilance, so we felt safe about our car

we paid for breakfast in the bar downstairs, which was a good price and good value

reception and helpful staff, good air conditioning in the reception and bar area and it generally was better

restaurant and bar open till late at the hotel. very good location

the food was amazing! the pool and the outside area was lovely. room comfortable and clean.

the wifi rules point out that your phone is monitored & records kept for a year

free easy parking

expensive laundry service and restaurant does not open till 8pm.

buffet food wasn t good at all the swimming pool in construction not accessible no kids entertainment or

swimming pools excellent housekeeping wifi strength excellent for the family perfect balcony good

wifi didn't work in villa. some work needed on exterior of buildings.

very relaxing stay especially if you like golf the staff are very kind

it was absolutely beautiful! the restaurant, and the golf was perfect.

) room service was unreachable

waterpark area for the kids was open but so dirty and unkept, i did not feel safe to let my kid play or swim

free pool

the whole 3 days we were there we had no wifi in our room

beautiful hotel with big parking and comfortable room

was a 20% discount at the bar recommended by the hotel in the city center

quite far from the city centre, but if you have a car it's perfect with a lot of parking spaces.

it has a lot of parking space

good restaurant / bar with low prices

the wifi was not good in the room and tv could be upgraded but over all it was good and 10 mins from

location for us as my kids raced at the jerez circuit on the weekend, just minutes away room size is ok, but

poor wifi signal in the room - i had to go to the bar downstairs

a mini bar and a table and chairs

wifi was amazing, bed very comfortable. the location is very beautiful.

and the pool and the gardens, outrageous

very large, calm, private, well-tended gardens with good sized, very clean swimming pool (if a little chilly

loved the cabana by the pool

very spacious, secure parking area accessed though the gardens, which even has a number of parking places with

it has a beautiful glass covered patio and lovely gardens with a swimming pool

we also like that we can go to the bar in the morning for a toast and coffee rather than the buffet breakfast

the new wifi works very well

wifi is good

nice bar area

the access to the roof and pool was closed for maintenance

finally, when i asked about laundry (what i had do to provide a shirt to be ironed), two different members of

although there was a mini bar in our room i think it would be a nice gesture to offer a free water or soft

just a thought: parents watch your kids & yourself carefully

the hotel has very limited services and facilities; no cafeteria, no room service, no car park ( they claimed

no wifi in the rooms

the wifi was slow.

location, 2 minutes from the waterfront, and within easy walking distance of many bars and restaurants

had a long stay at the hotel and the staff have been accommodating to any and all requests- from laundry service

isn't a fault of the hotel, but anyone who comes to the hotel should know that younger college kids who party

wifi, pool restaurant food a bit messy many products unavailable and some products in the menu not

be lovely if bar on the roof will work..

the pool was great

there was not much shadow zones/ umbrellas enough in the swimming pool

unfortunately the pool was closed which wasn t clear when we booked

relaxing atmosphere, nice pool,good bar.

breakfast was good - buffet with toast, and meats or cheese

quite an interesting hotel with some greenery and a pool

was a problem with the wifi, so we had no wifi during our stay which was not ideal

the wifi was adequate

staff is very friendly and helpful. pool , although additional charge and closed on mondays .

spa and pool facility, first class

the spa was great. restaurant very good home cooking. very pleasant hotel.

smell of the bedwear - the laundry product had a strong smell that bothered me a bit

the gym was also great and well maintained/clean

i'm sure there are plans to upgrade the area around the pool by the premium rooms

loved the decor of the rooms and the staff were very helpful. beautiful private swimming pool.

the pool isn't heated

great for families with kids, walking distance from the beach. nice pool.

there is free parking and the breakfast is really

swimming pool!

i assume, when you arriving by car, it might be difficult to find a close parking slot

run down room, thin walls, tiny parking where you cant fit you car even though its included in the price, rude

laundry service was a bit slow (>2 days)

the hotel had a nice indoor and outdoor pool/pool bar with a great view of the harbour

didn t get a chance to use the pool

breakfast not included

the music from the pool bar was unnecessarily loud

spacious clean room; good parking space; kind staff.

nuce personell. big room. near to the highway-with the car. fast wifi.

fast and stable wifi connection, in compare with other spanish hotel an excellent breakfast, comfortable bed

double charged for drinks in the bar (but sorted out eventually)

very comfortable, free parking

very basic but comfortable place. good breakfast in the bar with locals.

restaurant and bar very good quality and

there is a small bar in the hotel, and one on the corner opposite which has outside seating

the leather material on the headboard was flaking off and the wifi didn t work.

the wifi is strong

there was a communion party around the corner so there were kids smoking pot and breaking glass bottles in the

there is a bar right next to the hotel, but with the closed windows the noise didn t disturb us

- wifi was good

excellent location very friendly staff and really pet friendly

large rooftop patio and bar was fantastic, with church cupolas surrounding on all sides

wifi was terrible no access at all

the breakfast was amazing and the bar was well stocked

machine and caused congestion in that area, no hotel information folder in room breakfast times, laundry service

i used the room laundry system but i had to ask the front desk where my laundry was, it was there at the desk

laundry costs are extortionate, i stayed an extra night and this was no problem - but 33% more

cost of laundry service very high

cost of room service drinks

from helping us navigate the local self-service laundry (the machines add the soap automatically unlike the

detail but having an honesty bar in the lounge area or more choice in the mini bar which could have been chilled

there was not a bar or service food.

it was a pity that they did not have a restaurant or bar but we understand that this is being rectified

no bar which is a bit of a shame as they have a nice roof terrace.

our room and the bar area were tastefully

we stayed there with our two teenage kids and would definitely stay there again

spacious room with modern facilities, excellent wifi

wonderful rooms, courtyard and bar area

we stayed there with our two teenage kids and would definitely stay there again

breakfast buffet was a bit expensive considering what they had (compared to what you d pay at a bar for a

wifi in the bedroom is very slow

poor wifi connection

no lobby and no bar to rest/relax, but this is congruent with the rather moderate price.

wifi connection during the whole stay and although the lady working on reception tried to help, the

room was one for disabled which i didn t like and we looked out onto a hut which was used for laundry purposes

wifi was not that good inside the room (better in the corridor)

the pool area is great to relax from the busy streets of

excellent location roof top pool & terrace

small pool in the hotel also

wifi was weak and dropped off very often

location excellent, nice rooftop bar with panoramic views. helpful staff

the rooftop bar is great

liked its location. tv coverage acceptable. wifi coverage adequate.

we asked on the morning after going down stairs was breakfast as we were directed into the irish bar - when

laundry men very noisy at 6

if you were travelling by car in high season, parking may be a problem as there is very limited space

some reason the swimming pool was not in use, but we never discovered the reason

free off-street parking in front of hotel

free parking lot is a nice bonus

wifi is in the hotel and is strong and reliable

the large confortable bed and no need for wifi password because is free.

good gym

nice size rooms. room service was good. rooms were well cleaned. parking is available for a fee.

staff were wonderful - reception, dining area and room service

laundry service was excellent

staff very helpful, laundry service great and standard of food good, with amazing buffet breakfast

breakfast had a plentiful selection

gym was small, poorly equipped and the air con and tv didn't work.

pool area was well looked after and was a superb area to relax at

buffet breakfast was excellent with great choice to suit all tastes

location - beautiful clean pool

hotel; perfect location for bajo de guia beach and the lovely fish restaurants; excellent buffet breakfast;

the pool area was nice and the bar tender worked hard to get us what we wanted great service

hotel - friendly and helpful staff, lovely pool area, great breakfast

) we stayed for 3 nights and for 2 of those 3 nights we couldn't connect to the wifi

the parking was a bit tight. the laundry trolleys only made it more difficult.

friendly staff. good bar service on terrace. beach towels and hotel cleanliness

there wasn t any restaurant facilities or room service new year s eve which was

for beach,and lovely walk to the old part of the city breakfast was good and restaurant and bar staff were

hotel bar service could be very slow at times as there are many large golf groups staying here

i found the laundry prices a little bit expensive.

staff were very friendly and attentive and the free wifi was very good

the wifi didnt work good in the room

wifi was very patchy, also would have been nice to have tea/coffee facilities in room

the wifi on the 4th floor was very weak.

laundry service was not available even though it was advertised as available

the room service was very prompt

i enjoyed the buffet breakfast, but didn't used the room service as i preferred to do the rest of the meals

we had to buy it at the bar and take it back to the room

pool area looks a bit tired and could do with some parasols and more sunloungers.

were charged 73 for a small bag of laundry

didn't have laundry service over the weekend

location (near the beach) + rooftop bar - perfect view

rooms of good standard and free wifi

friendly, great breakfast

example given: breakfast buffet is great, but the coffee available is terrible

food was always amazing at breakfast and lunch (we didn't have dinner there) and carlota the table waitress

truly professional,clean, and great for kids

wifi works

it was too cold to swim but the pools and pool area looked nice

friendly staff and good parking. located above a mall with plenty of shops below.

spacious room, convenient parking, right in the shopping mall and perfect location to see sunset

parking can be a bit challenging, as spaces near the entrances are limited and the mall's parking

parking, close to the shops

to parking lot

wifi being cut quite often

every day room service

bed with hard matress. wifi was like dead to very slow .

no mini bar and no english tv channels

wifi not working, i needed to hit the wc to make it load the water, coffee machine not working, no

the aquafun area for kids.

the swimming pool was small but maybe that's because the adjoining water park was not yet

the swimming pool was small but maybe that's because the adjoining water park was not yet

great pet and family friendly hotel in beautiful park.

plenty of amenities on site with swimming pool, water park, bike hire, and kids club

there were kids climbing the outside of the pool slides and the hot tubs had too many kids in them

the aqua sliders are great fun for the kids, especially the older ones

the indoor pool was super nice and veronika loved the kids club and i enjoyed the exercise program every day

great hotel for the price. great location. good breakfast.

location was perfect and pool area really good for kids