extra to use pool or park car

spa was great

the spa was great. restaurant very good home cooking. very pleasant hotel.

staff were all extremely friendly and helpful and the spa was on a special offer which was a bonus

helpful staff, a good continental breakfast, use of spa, but additional cost for a pool cap and for flipflops

had a long stay at the hotel and the staff have been accommodating to any and all requests- from laundry service

well soundproofed room (walls and windows) proper drinking glasses roof top pool with lots of deck chairs

there were ceiling tiles missing in the hallways throughout our stay, exposing the cabling and wifi repeaters

lack of staff in the bar area

no bar in pool area but understand that this would not be cost effective.

the wifi was slow.

location, 2 minutes from the waterfront, and within easy walking distance of many bars and restaurants

finally, when i asked about laundry (what i had do to provide a shirt to be ironed), two different members of

wifi didn't work well, perhaps due my room was at the end of the corridor

the room overlooked the pool

sometimes wifi intermittent

very bad wifi connection most of the times.

was a very nice hotel, nice facilities, comfy bed and really nice garden, pool and surroundings

was no pet friendly area where you could sit outside and have any drinks or food

, i was told the bar was closed, yet others had drinks soon after

room was ok and the pool was wonderful as were the local surroundings

there is free parking and the breakfast is really

the new wifi works very well

the day and sit and enjoy it in the courtyard but it seemed very quiet - maybe they have longer bar opening

was a problem with wifi in the room but you could get it in the reception area

nice courtyard but the bar is not open all day

good service, friendly. great building. good bar and restaurant on site parking

romantic hotel that includes very easy to negotiate parking (rare in spain)

wish the pool and sun loungers had been clean

the orange juice was not natural we had breakfast in the room 2 days and one day they forgot the spoons, the

we did not take breakfast in the hotel so we cannot advise on this

accept a larger tea pot for english breakfast tea

smell of the bedwear - the laundry product had a strong smell that bothered me a bit

breakfast with great gluten free options for celiacs

visited the pool bar with my daughter and found it relaxing and reasonably priced

breakfast was excellent and the staff in the hotel all friendly and helpful

* very good breakfast

more seating around the pool.breakfast bar needs replenishing more.hotel looking a bittired

breakfast was good, a typical continental breakfast with good coffee and juice

the breakfast is not great, only the basics, it could be improved to be on par with the rest

good friendly staff , nice bar and restaurant area selling lovely tapas

we really enjoyed the breakfast and the hotel grounds were peaceful

laundry service was a bit slow (>2 days)

didn t get a chance to use the pool

the bar staff were lovely

good view of the harbour, free parking and a very helpful receptionist

staff, location, great breakfast, excellent value

service was absolutely great, the hotel was spotless, secure parking and represented excellent value for

good restaurant / bar with low prices

reception, bar and restaurant open till midnight with great prices

the staff are very nice and parking on the property is very handy

quite far from the city centre, but if you have a car it's perfect with a lot of parking spaces.

wifi was terrible no access at all

large rooftop patio and bar was fantastic, with church cupolas surrounding on all sides

comfortable bed and quiet at night. very good wifi. excellent location

very convenient for centre. friendly staff good shower good room service

stunning hotel, really helpful staff, excellent bar and restaurant, how this isn't 4 star i don't know ud83dude

machine and caused congestion in that area, no hotel information folder in room breakfast times, laundry service

i used the room laundry system but i had to ask the front desk where my laundry was, it was there at the desk

cost of laundry service very high

laundry costs are extortionate, i stayed an extra night and this was no problem - but 33% more

the gym is awful and useless - the spa is 20 - the rooftop is closed

from helping us navigate the local self-service laundry (the machines add the soap automatically unlike the

it was a pity that they did not have a restaurant or bar but we understand that this is being rectified

sitting room downstairs seemed underused and would have worked well as a small bar area

no bar which is a bit of a shame as they have a nice roof terrace.

call after checkout time and there wasn't really a good place to take it (there's a quiet bar area downstairs,

no lobby and no bar to rest/relax, but this is congruent with the rather moderate price.

well-equipped kitchen, which also includes the washing machine and the coffee machine

poor wifi connection

free wifi .....signal not strong.

heaters worked quite well.beds were spacious and comfy.large rooms.good wifi and tv.clean.

hotel was lovely, with a great pool, lovely buffet breakfast with plenty of choice

perfect pool, sunbeds, spacious building, eich breakfast

plenty of parking lots just in front of the

couldn't use the pool, because they open it at 10

good quality for the price good parking place good personnel

room was one for disabled which i didn t like and we looked out onto a hut which was used for laundry purposes

the old town), rooms are very nice and spacious, good value for money, very helpful staff, small pool (although

pool water wasn't very inviting

the small pool with loungers and parasols was a nice feature

was great to be able to sit by the pool after a day out and chill

laundry service was excellent

staff very helpful, laundry service great and standard of food good, with amazing buffet breakfast

parking at the hotel

air conditioning was good, wifi,

the views are spectacular and the spa couldn t be better

staff were wonderful - reception, dining area and room service

the gym was in the basement and the treadmill was off balance

great bathroom, breakfast had gluten free options, staff are fantastic and so helpful (i had a wifi connection

wifi was excellent and we had a good connection all the time

wifi is not super fast, the tiny size of the elevators is a bit of joke for a hotel in that

) we stayed for 3 nights and for 2 of those 3 nights we couldn't connect to the wifi

the parking was a bit tight. the laundry trolleys only made it more difficult.

there wasn t any restaurant facilities or room service new year s eve which was

for beach,and lovely walk to the old part of the city breakfast was good and restaurant and bar staff were

hotel bar service could be very slow at times as there are many large golf groups staying here

the wifi registration is unnecessarily complicated

i found the laundry prices a little bit expensive.

the wifi didnt work good in the room

wifi was poor in my room (5th floor)

wifi connection is weak

i also had a mini fridge in my room and air-conditioning, the wifi was included too

laundry service was not available even though it was advertised as available

all the hotel staff at reception, bar and restaurant, were very professional, and kind

the room service was very prompt

really, maybe an extra bin in the room ,and another mirror, a parasol or two extra by the pool but nothing to

i sat by the pool once, but it was a bit too hectic

didn't have laundry service over the weekend

were charged 73 for a small bag of laundry

not a proper bar or a restaurant but there are plenty of bars nearby

friendly, great breakfast

great position, great breakfast, awesome staff

clean room, good breakfast

it was so good to be so close to the golf course (sherry golf jerez) which was the reason for my trip and only

fr cadiz ferry, ( 2nd visit we had a midnight checkin so very accommodating), pool, free parking, pet friendly

secure parking

very nice people. nice, clean with view room. kitchen close at 11 pm. good food.

the balcony was handy for hanging some laundry items

no possibility to wash the laundry.

parking lot is right beside the main road without any barrier

1 of the pillows was very hard and the wifi didn't work in the room

comfortable budget hotel, bit of a walk into town but not difficult. good wifi

the smart tv would not connect to the wifi and despite being told it was fixed it would not connect

don t be misled by the suggestion that the hotel has a swimming pool (or even pools), spa and a gym

room service was great

pool is also non existent

don t be misled by the suggestion that the hotel has a swimming pool (or even pools), spa and a gym

and the hotel is wheelchair friendly except for the pool area on the 4th floor of the building

very clean and modern with small pool and leisure facilities on the roof which was an added bonus,

the pool was out of action being winter but the spa and sauna were also turned off and we would have had to

swimming pool and roof terrace were not up to the same standard as the rest of the facilities

spa is

lovely, albeit, basic breakfast

breakfast is simple but perfectly adequate and served by very friendly and helpful staff

breakfast was simple but a good add on

wifi didn t work in rooms, but it did just outside on the mezzanine, so we would sat out on the

great wifi

lovely hot breakfast- bacon, eggs, sausages, mushroom and tomato, as well as the standard continental

breakfast was a little disappointing. not much choice.

breakfast was great, location was good everything within walking distance and close to the train

wifi was not good as was only available in reception not in the room as stated

the wifi was good and the air conditioning in the room worked. bed was reasonably comfortable.

staff were friendly and gave good advice about where i could do my laundry (as the hotel does not offer a

really a criticism, but there is no laundry service available, although there is a laundromat around the corner

gave 8 point due to the toilet issue & wifi didnt work inside the bedroom

felt the bar and lounge areas lacked atmosphere and were not particularly inviting.

the terrace was nice in the evening and you could arrange to take a drink from the bar up there

laundry service which was both prompt and cheap

wifi very strong except at usual busy internet times when it did

we liked everything -- from the refined decor to the excellent wifi

nice breakfast room but the hotel has its own superb public bar and cafe for breakfast for a really good local

the minibar was empty, and they only offered a room service with soft drinks

spacious room, with good wifi and tv provided

could not use the terrace and wifi not great

restaurant or bar services, uncomfortable beds, age showing furnishings, no real temperature control, the

it was fun with all the school kids because they were high energy

good location. pet friendly

the garden bar is relaxed and the roof top pool was welcome if the heatwave of june

the outdoor bar area was a particularly lovely place to try the local sherry and brandy before and after dinner

is pure luxury, the room was amazing with many surprising little touches, and the garden and bar area absolutely

the roof top pool was very small.

the rooftop pool and gym - better not have them at all, they were small and just disappointing.

room is too simple. no bags for laundry, no coffee or tea in room.

paco and ester are the best we felt like family and they were so kind to my kids, one who is special needs

with well stocked small bar with generous quality drinks and very accommodating opening hours

staff, buffet breakfast, jar of sweets for kids and selection of sherries

remote room service operation in place and on site drinks and food was basic.

terrible hard bed, dark room, no complimentary water, no laundry service

access to bath/shower because of large fixed glass shower screen, laundry sub contracted and very expensive (1

spa closed for six months during the winter.

pool is free for

wifi works well

the hotel bar was excellent with great food and service

pet friendly

wifi was offered but you had to pay extra if you wanted the quality of wifi that was good enough

i even got a late check out and the best possible rate when i extended my stay

the breakfast was good and wifi worked ok

good sized room with balcony and a drying rack (to catch up on laundry)

desk, very kindly offered to take wash the jeans, for us, at her home as there wasn't any laundry service

laundry was not available

outside pool closed, inside one very small and full of kids

gym was too warm of temperature to exercise.

good cooked breakfast and good prices in the bar room very good

good sized room and ours had a huge balcony overlooking the pool area

great room service

safe secure undercover parking

lovely swimming pool with choice of beds and shade

there is a sufficiently large free parking area

friendly staff and good parking. located above a mall with plenty of shops below.

parking, close to the shops

spacious room, convenient parking, right in the shopping mall and perfect location to see sunset

parking on site

comfortable room, nice big bathroom, the pool, and the poolbar, buffet dinner and breakfast

outside area with 2 pools and a bar very close to restaurants and bars clean and very

ditto for the breakfast the following day

the pool was a great distraction until everyone came back to work

to breakfast at 0700, and the eggs and other meant to be warm items were cold (as if they just came

pure wifi on 4th floor

no room service, restaurant only serves breakfast, breakfast choice is so limited, furniture is old,

but we managed to get more from the room service cart

there was a coffee machine available all day and night. the wifi in the room worked very well.

very good internet wifi conection.

when i did so, she was very off hand, pointed and told me to go put it in the laundry basket at the other end

onsite bar and restaurant really well run, good food, and value for money

free parking

with self parking on-site very good quality and size of the bedroom

nice bar to have our nightcap in

good location and wifi, nice bathroom

wifi not working, i needed to hit the wc to make it load the water, coffee machine not working, no

bed with hard matress. wifi was like dead to very slow .

every day room service

wifi being cut quite often

had a lovely room with a balcony overlooking the golf course which was great

excellent variety of high quality food for dinner and breakfast.

there are two swimming pools but one is for kids (more noisy) and the other one is for people who is looking

room had a view to the golf course, which was great, but just under our balcony we had the children's pool and

no indoor pool

the swimming pool was small but maybe that's because the adjoining water park was not yet

perfect stay with kids 4 and 6 yrs. all you need.

great water park

plenty of amenities on site with swimming pool, water park, bike hire, and kids club

i didn t like was that paying the all inclusive u had to wait in a queue of 20 mins by the pool each time i

it is a big place, so breakfast / dinner can be full of people.

very nice location and beach, garden, kids playground, friendly staff

it was very quiet although families with kids were staying next to us, dinner and breakfast buffets were crowded

did not advice us about all included option, waiters at capitan bar you have to pay them maybe for a smile, i

breakfast was decent, loads of options

expensive laundry service and restaurant does not open till 8pm.

the swimming pool is nice

gym

friendly staff, amazing breakfast and bar snack menu -

buffet food wasn t good at all the swimming pool in construction not accessible no kids entertainment or

there are 3 pools (kids - shallow with lots of slides, adults only - relatively small; large - c

room needed more drinking facilities, coffee tea and milk poor mini bar exceptionally expensive

issues but would be nice if the gym opened early morning so could be used before breakfast, and you could hear

service at the terrace bar could have been faster and the payment of the bill there was a bit disorganised

slightly disappointing about paying 15 euros each to use pool etc

the courtyard bar was not open

the coat hangers bar was too high in the wardrobe, difficult to reach.

bar fine and not expensive

hotel with private pool

wifi was amazing, bed very comfortable. the location is very beautiful.

easy parking and pool for the brave - november visit

everything perfect but internet - wifi not strong.

room was clean and comfortable with wifi, refrigerator and good sized safe for valuables

laundry men very noisy at 6

patio is beautiful room was very big and nice they helped with late check

good food and free parking right outside the hotel which is a bonus in andalusian towns

whether it was receptionist, bar staff or cleaners

old dated, no room service,

close to the beach and also local bar and restaurants

the courtyard and bar area were delightful

we stayed there with our two teenage kids and would definitely stay there again

our room and the bar area were tastefully

we stayed there with our two teenage kids and would definitely stay there again

we asked on the morning after going down stairs was breakfast as we were directed into the irish bar - when

location excellent, nice rooftop bar with panoramic views. helpful staff

the rooftop bar is beautiful

wifi was weak and dropped off very often

bar has wonderful views

spacious room. friendly staff nice pool

the pool and the cafeteria

it was disappointing that a hotel in spain does not use real orange juice at breakfast

smell of sulphur, we did not realise that the hotel had a spa with strong smelling spa water

would have liked some eggs at the breakfast.