no indoor pool

the views from my room over looking the pool, golf course and ocean.

the breakfast is absolutely delicious

breakfast had a lot of options, never left hungry

gym was rubbish opening times same as spa only one treadmill, would benefit gym being open earlier

that in the swimming pool should be obliged to use the cap.

anyways, enjoyed there tremendously as it had beautiful and spacious terrace overlooking pool area, where you

would have appreciated more kids options of food in pool restaurant

room, breakfast, easy parking, seaside location, although far from any town

location was perfect and pool area really good for kids

the aqua park is great for kids

plenty of amenities on site with swimming pool, water park, bike hire, and kids club

great facilities. kids loved the waterpark and the variety of food was great.

nice park at the back of the hotel, good for taking kids for a walk

plenty of amenities on site with swimming pool, water park, bike hire, and kids club

we did use a sun terrace on the second floor which was quite private (instead of the pool area - where pool,

pool area , outside terrace and bar excellent. our room had its own terrace with a sea veiw.

pool area , outside terrace and bar excellent. our room had its own terrace with a sea veiw.

bar closed

nice pool and garden with good view of the fiesta procession

nice staff, a beautiful restaurant and terrace with a dj, clean rooms with great room service

nice outside bar for drinks

great food at the bar and some lovely wines by the glass

the staff (especially the young guy from the pool), the service, very clean, great location, amazing sea view

could work on the sound proofing and the food in the gastro bar needs a bit more love.

could do more about their carbon footprint-by not using plastic straws in the bar and individual plastic tubes

the location was great with our room's terrace overlooking the pool and on to the ocean.

lovely pool

the wifi did not work, the safe did not work, there was no fridge, there was no privacy due to just a

the breakfast was perfectly cooked and there was a good choice of foods.

terrace swimming pool was exceptionally clean and hotel was a 10 minute walk to the beaches or to the high street

with no views at all, even though i asked for it when i reserved, very bad wifi, good that we only spent one

overlooking street the hotel is a short walk to the beach rooms are clean lots of hot water breakfast is ok

patchy wifi a little difficult to get drinks service during the afternoon/early evening

wifi worked fine

was no wifi connection in our room, although i believe the internet system is being upgraded

wifi a bit slow.

laundry men very noisy at 6

the bar was closed and the lounge area was devoid of furniture

unfortunately building work made the pool largely inaccesdible.

everything excellent room lovely splash pool free parking close to all restaurants

the bar was well stocked, a gin & tonic was very generously proportioned, restaurant food was good and

location excellent, nice rooftop bar with panoramic views. helpful staff

the rooftop bar is great

bar on the top floor was the key highlight plus extremely friendly staff and a central location

bar has wonderful views

we asked on the morning after going down stairs was breakfast as we were directed into the irish bar - when

we stayed there with our two teenage kids and would definitely stay there again

the bar was also a delight

our room and the bar area were tastefully

wonderful rooms, courtyard and bar area

we stayed there with our two teenage kids and would definitely stay there again

great breakfast(pricey for spain though)

we were sad that pool was closed during feb as weather was quite nice, but beach was very close

the pool area was nice and the bar tender worked hard to get us what we wanted great service

nice pool

the pool area was nice and the bar tender worked hard to get us what we wanted great service

smell of the bedwear - the laundry product had a strong smell that bothered me a bit

wifi was awful - didn't work for either of us

* very good breakfast

breakfast was wonderful

the pool was closed but that s what we get for travelling in early march.

very clean, comfortable and spa was great

the wifi was adequate

spa and pool facility, first class

was a problem with the wifi, so we had no wifi during our stay which was not ideal

spa was great

laundry service was a bit slow (>2 days)

car parking facilities were very good

free parking

dirty room, leaking shower, room service food was terrible.

plenty of parking

wifi only available in hotel not in the rooms

pet friendly hotel with private parking

staff, bathroom not clean, not easy acces to the parking

was super clean ,nice bungalows, beautiful garden and pool comfortable, vey good place to go with

to let people know that the pool bar lunch was finished at 4pm on certain days

we used the secure parking of the hotel at no extra charge

the breakfast room was so relaxing especially open to the garden

breakfast on the terrace was individually prepared for us and delicious

big off road parking

beautiful building ,great staff , secure off street parking

finally, when i asked about laundry (what i had do to provide a shirt to be ironed), two different members of

very bad wifi connection most of the times.

just a thought: parents watch your kids & yourself carefully

a beautiful hotel with a swimming pool.

just a thought: parents watch your kids & yourself carefully

the wifi was slow.

location, 2 minutes from the waterfront, and within easy walking distance of many bars and restaurants

had a long stay at the hotel and the staff have been accommodating to any and all requests- from laundry service

room was a decent size, and had a mini-bar (which we didn't use) and a safe (which we didn't use)

lack of staff in the bar area

stayed quite early in the season, which might have been why the hotel bar was not staffed; there was a bell to

there were ceiling tiles missing in the hallways throughout our stay, exposing the cabling and wifi repeaters

laundry service was excellent

staff very helpful, laundry service great and standard of food good, with amazing buffet breakfast

pool was a dream, our room enormous with a lovely terrace overlooking beautiful gardens

indoor pool is a spa pool only-not for swimming

there is also a nice bar with amazing view

nice courtyard but the bar is not open all day

wifi is good

the new wifi works very well

wifi only in common

wifi was working but no internet

from helping us navigate the local self-service laundry (the machines add the soap automatically unlike the

it was a pity that they did not have a restaurant or bar but we understand that this is being rectified

detail but having an honesty bar in the lounge area or more choice in the mini bar which could have been chilled

wifi was weak.

call after checkout time and there wasn't really a good place to take it (there's a quiet bar area downstairs,

very convenient for centre. friendly staff good shower good room service

the breakfast was amazing and the bar was well stocked

wifi connection was so bad, the tv remote was dirty and the tv was out of work

quite noisy room (next to the elevator, could hear others showering...), very poor wifi

the new rooftop terrace was a lovely way to spend a sunny afternoon especially as the terrace bar is now open

service was absolutely great, the hotel was spotless, secure parking and represented excellent value for

the property itself is beautiful, with a great attached bar and restaurant

reception, bar and restaurant open till midnight with great prices

good restaurant / bar with low prices

charging for the car parking, it should be free parking

room was one for disabled which i didn t like and we looked out onto a hut which was used for laundry purposes

the roof top pool although small was nice for a dip

the pool area is great to relax from the busy streets of

wifi was not that good inside the room (better in the corridor)

small pool in the hotel also

cost of laundry service very high

laundry costs are extortionate, i stayed an extra night and this was no problem - but 33% more

i used the room laundry system but i had to ask the front desk where my laundry was, it was there at the desk

machine and caused congestion in that area, no hotel information folder in room breakfast times, laundry service

the gym is awful and useless - the spa is 20 - the rooftop is closed

poor wifi connection

wifi in the bedroom is very slow

well-equipped kitchen, which also includes the washing machine and the coffee machine

wifi signal excellent

free wifi .....signal not strong.

the breakfast is not great, only the basics, it could be improved to be on par with the rest

wifi

the location, the terrace, the breakfast, the price

didn't work and room was very hot breakfast was a good price but would be nice to see fresh pastries and non

the pool area was relaxing and never crowded

great bathroom, breakfast had gluten free options, staff are fantastic and so helpful (i had a wifi connection

the gym was in the basement and the treadmill was off balance

wifi was excellent and we had a good connection all the time

all staff members ....reception,dining room ,room service were extremely friendly & helpful

very limited bar and restaurant for an evening drink and meal

) we stayed for 3 nights and for 2 of those 3 nights we couldn't connect to the wifi

the parking was a bit tight. the laundry trolleys only made it more difficult.

hotel bar service could be very slow at times as there are many large golf groups staying here

clean functional in a good location with helpful staff good wifi

didn't use the restaurant, only time we tried to go in the bar it was closed for a group.

for beach,and lovely walk to the old part of the city breakfast was good and restaurant and bar staff were

i found the laundry prices a little bit expensive.

wifi connection is weak

i also had a mini fridge in my room and air-conditioning, the wifi was included too

wifi connection in room very bad. no english channels on tv

very bad wifi connection in the room. noisy. much too expensive for what you get.

free wifi wifi sufficient speeds for video chats etc

fr cadiz ferry, ( 2nd visit we had a midnight checkin so very accommodating), pool, free parking, pet friendly

clean, comfy rooms. lovely bar/restaurant and friendly hotel staff. safe on-site parking.

parking

good facilities, parking, pool, breakfast and general appearance all good

no possibility to wash the laundry.

the balcony was handy for hanging some laundry items

the bar downstairs makes very nice breakfasts

it has very easy access by car with free parking

the staff were very nice, and they also gave us parking which was very cool

laundry service was not available even though it was advertised as available

helpful staff ( especially noelia who was very considerate and understanding when we arrived) the bar staff and

the wifi isn t great, just adequate

negatives: the wifi was not really good

wifi signal was very weak in my room 101

were charged 73 for a small bag of laundry

didn't have laundry service over the weekend

the room service cleans the room every day

beds and wifi

staff were amazing, great location, their breakfast buffet was good and the gym too was good, there is parking

close to cathedral and tio pepe bodega was ideal small spa room great for couples smart toilet was a nice addition

don t be misled by the suggestion that the hotel has a swimming pool (or even pools), spa and a gym

pool is also non existent

don t be misled by the suggestion that the hotel has a swimming pool (or even pools), spa and a gym

room service was great

the wifi signal should be improved

more parasols around roof top pool

excellent breakfast and dining room

small point that while roof terrace is great the pool is quite small

and the hotel is wheelchair friendly except for the pool area on the 4th floor of the building

is pure luxury, the room was amazing with many surprising little touches, and the garden and bar area absolutely

pool a little small

the roof top pool was very small.

the rooftop pool and gym - better not have them at all, they were small and just disappointing.

the garden bar is relaxed and the roof top pool was welcome if the heatwave of june

room is too simple. no bags for laundry, no coffee or tea in room.

clean, good wifi, well located, plenty of options at the breakfast, very comfortable bed and wide room, and the

really a problem as bars and restaurants so close but there seemed to be a bar in foyer which wasn t open

room was great for kids

paco and ester are the best we felt like family and they were so kind to my kids, one who is special needs

laundry service which was both prompt and cheap

wifi

wifi was good ,tv has only spanish television

also the adjacent bar whipped

nice breakfast room but the hotel has its own superb public bar and cafe for breakfast for a really good local

very clean and comfortable rooms. breakfast was excellent. staff helpful

price enabled two of us to book single room for privacy and quiet, plus excellent typical western breakfast

breakfast was a little disappointing. not much choice.

desk staff very professional and attentive; we appreciated having soap in bath tub and sink; wifi works great;

the wifi was good and the air conditioning in the room worked. bed was reasonably comfortable.

good sized room with balcony and a drying rack (to catch up on laundry)

desk, very kindly offered to take wash the jeans, for us, at her home as there wasn't any laundry service

laundry was not available

great pool. wifi very good. breakfast -great choice and only 10.

the pool could have opened a little earlier on a sunday morning and air conditioning in the gym- but apart from

terrible hard bed, dark room, no complimentary water, no laundry service

access to bath/shower because of large fixed glass shower screen, laundry sub contracted and very expensive (1

no wifi supplied at all.

outside was a clean swimming pool and private car park

spa and jacuzzi wasnt open, had weird times and seemed to be via appointment only so cant just go

good wifi and breakfast included in the price. near to all that is interesting in jerez.

wifi didn t work in rooms, but it did just outside on the mezzanine, so we would sat out on the

sufficient breakfast included in the price

lovely, albeit, basic breakfast

they even give you a nice little breakfast too which is a great little bonus to an already very cheap stay

staff were friendly and gave good advice about where i could do my laundry (as the hotel does not offer a

really a criticism, but there is no laundry service available, although there is a laundromat around the corner

wifi was horrible ud83dude1e

strong wifi also

no bar open

the hotel bar was excellent with great food and service

the breakfast was good and wifi worked ok

could be useful have a menu with the prices for the room service and clear istructions to watch tv

the noise from the cars on the street and music from the bar nearby were loud at night.

very good, free wifi and reception printed me some tickets free of charge

bar terrace although not functioning could at least have some furniture for sitting

the breakfast is great and is well located. good wifi.

were extremely helpful, they were able to accommodate early check in, printing of boarding passes and they spoke

restaurant or bar services, uncomfortable beds, age showing furnishings, no real temperature control, the

the wifi is really slow

fabulous hotel. excellent service from the staff. beautiful pool and gardens. excellent food.

driving to the hotel was easy and the free parking was secure within the gates of the villa

loved the calm atmosphere around the beautiful pool

the fab service continued around the bar area & by juan again st breakfast

pool and garden area was great and secure parking

was pretty good, but service at the pool bar was pretty non-existent and the room didn't get cleaned until mid

outside area with 2 pools and a bar very close to restaurants and bars clean and very

a free bottle of water each, every day in mini bar excellent bean to cup coffee machine at breakfast

to breakfast at 0700, and the eggs and other meant to be warm items were cold (as if they just came

wifi connection was excellent, bed was comfortably

when i did so, she was very off hand, pointed and told me to go put it in the laundry basket at the other end

which is fine but wasn't told this upfront before booking this is also for 40 mins only and kids have restricted

wifi poor in room. long walk to city centre.

location, openess, staff, easy parking

the kids love the pool

pure wifi on 4th floor

but we managed to get more from the room service cart

wifi connection was highly unreliable, making video calls or file uploads impossible

there was a coffee machine available all day and night. the wifi in the room worked very well.

pleasant stay in a comfortable accommodation. nice staff. good breakfast. wifi worked well.