didn't have laundry service over the weekend

were charged 73 for a small bag of laundry

is a four star hotel, but no beach vieuw for us, no bar, no swimming pool

staff, even helped secure mini bar items forgotten after check out

rooms of good standard and free wifi

laundry service was not available even though it was advertised as available

we had to buy it at the bar and take it back to the room

wifi signal not very strong in room on fifth floor, needed to stand by room door.

definitely need more lounge chairs at the pool, would have been great to get some bar service

almost nonexistent wifi on 5th floor (seems it s only a problem on this floor.j

i found the laundry prices a little bit expensive.

wifi connection in room very bad. no english channels on tv

very bad wifi connection in the room. noisy. much too expensive for what you get.

wifi connection is weak

the wifi on the 4th floor was very weak.

the parking was a bit tight. the laundry trolleys only made it more difficult.

good bar downstairs and good outdoor seating area

clean functional in a good location with helpful staff good wifi

for beach,and lovely walk to the old part of the city breakfast was good and restaurant and bar staff were

there wasn t any restaurant facilities or room service new year s eve which was

) we stayed for 3 nights and for 2 of those 3 nights we couldn't connect to the wifi

polite and welcoming staff, very clean and comfortable beds. great bathrooms. good gym.

wifi went down and was then very slow

the large confortable bed and no need for wifi password because is free.

clean comfortable rooms and public areas excellent wifi everywhere close to beaches and on main bus route with

very limited bar and restaurant for an evening drink and meal

no lobby and no bar to rest/relax, but this is congruent with the rather moderate price.

wifi good

wifi connection during the whole stay and although the lady working on reception tried to help, the

kitchen contained basic equipment but not enough if you had wanted to cook meals

free wifi .....signal not strong.

i used the room laundry system but i had to ask the front desk where my laundry was, it was there at the desk

machine and caused congestion in that area, no hotel information folder in room breakfast times, laundry service

cost of laundry service very high

laundry costs are extortionate, i stayed an extra night and this was no problem - but 33% more

cost of room service drinks

room was one for disabled which i didn t like and we looked out onto a hut which was used for laundry purposes

excellent location roof top pool & terrace

'pool' is not really a pool

the old town), rooms are very nice and spacious, good value for money, very helpful staff, small pool (although

pool water wasn't very inviting

in the way of dog friendliness, and when i inquired if i could have a bowl for the dog, or any pet amenities,

very convenient for centre. friendly staff good shower good room service

location, antique furnishings. pet friendly

the wifi was consistent which is by no means always the case

rooftop with bar and great drinks, atmosphere and service

from helping us navigate the local self-service laundry (the machines add the soap automatically unlike the

detail but having an honesty bar in the lounge area or more choice in the mini bar which could have been chilled

while the room itself was petite, there was a proper desk, a strong wifi connection and it was very comfortable

no bar which is a bit of a shame as they have a nice roof terrace.

sitting room downstairs seemed underused and would have worked well as a small bar area

there is no room service, telephone, complimentary water on arrival in the room and the wifi has a poor

spacious room, convenient parking, right in the shopping mall and perfect location to see sunset

parking can be a bit challenging, as spaces near the entrances are limited and the mall's parking

there is no room service, telephone, complimentary water on arrival in the room and the wifi has a poor connection

there is a sufficiently large free parking area

staff very helpful, laundry service great and standard of food good, with amazing buffet breakfast

laundry service was excellent

lovely pool, good gym

the prices of room service a bit high.

but when we ordered room service things showed up extremely quickly, so on balance that was great

wifi being cut quite often

wifi not working, i needed to hit the wc to make it load the water, coffee machine not working, no

no mini bar and no english tv channels

every day room service

good location and wifi, nice bathroom

laundry service was a bit slow (>2 days)

terrace was large the superior room was big view was great on side parking

staff, location, great breakfast, excellent value

even in this class of hotel no room service after nine so we stayed hungry through put the night

room service was fast however the food wasn't hot

it is good enough for parking but far away from the attractions in cadiz

staff were very helpful with choosing restaurants ordering taxis etc. bar staff excellent.

couldn't use the pool, because they open it at 10

10 euro charge for in room safe, charge for pool towels, no option for english tv, a fridge but no drinks

till late in the night with people hanging out the windows and also in the room there was a room service menu

poor wifi connection in rooms

was a very nice hotel, nice facilities, comfy bed and really nice garden, pool and surroundings

there is free parking and the breakfast is really

was no pet friendly area where you could sit outside and have any drinks or food

for us was perfect. decent breakfast, free parking, good internet connection.

more seating around the pool.breakfast bar needs replenishing more.hotel looking a bittired

wifi

we really enjoyed the breakfast and the hotel grounds were peaceful

the pool didn't open until 11, would have preferred it to open at 10am

the location, the terrace, the breakfast, the price

had a long stay at the hotel and the staff have been accommodating to any and all requests- from laundry service

well soundproofed room (walls and windows) proper drinking glasses roof top pool with lots of deck chairs

room was a decent size, and had a mini-bar (which we didn't use) and a safe (which we didn't use)

easy parking (sometimes free in front of hotel) loads of restaurants and bars nearby and fun for kids- big

the rooftop terrace was too busy it was not nice - it s a big pool but not if everyone is there af fhe same

the spa was great. restaurant very good home cooking. very pleasant hotel.

was a problem with the wifi, so we had no wifi during our stay which was not ideal

staff were all extremely friendly and helpful and the spa was on a special offer which was a bonus

extra to use pool or park car

spa was great

smell of the bedwear - the laundry product had a strong smell that bothered me a bit

loved the decor of the rooms and the staff were very helpful. beautiful private swimming pool.

its not correct to put photos of the indoor pool on the booking

breakfast bar to die for, grounds lush and colorful. staff very responsive

breakfast with great gluten free options for celiacs

the wifi was slow.

location, 2 minutes from the waterfront, and within easy walking distance of many bars and restaurants

finally, when i asked about laundry (what i had do to provide a shirt to be ironed), two different members of

just a thought: parents watch your kids & yourself carefully

a beautiful hotel with a swimming pool.

wifi was poor, the restaurants were not open only the bar.

the location was good with a ten to fifteen minute walk to the main bar and cafe area and a fifteen to twenty

wifi was working but no internet

no wifi in the room .. desk and chair blocking door to the balcony

wifi was only in first floor common area. it is supposedly being expanded to rest of the hotel.

the new wifi works very well

good service, friendly. great building. good bar and restaurant on site parking

the pool outside maybe a little small for some but as we were there in october it was ideal for an

big off road parking

all the staff were very friendly and helpful, breakfast was good, restaurant food was good and value for money

very spacious, secure parking area accessed though the gardens, which even has a number of parking places with

it has a beautiful glass covered patio and lovely gardens with a swimming pool

the courtyard bar was not open

the coat hangers bar was too high in the wardrobe, difficult to reach.

bar fine and not expensive

excellent pool area (great music). breakfast was fantastic. very clean.

we didn t have access to the swimming pool,apart from that everything was lovely.

he did the bar and reception at night

that said, it's not far there was lots of free parking

garden bar / restaurant great, comfortable and very helpful staff

great receptionist, great coffee, comfortable room, clean, speed wifi, swimming pool.

very nice and quiet area, clean, shops and supermarkets nearby, nice pool

nice pool and outside area and free car

great receptionist, great coffee, comfortable room, clean, speed wifi, swimming pool.

very reasonably priced bar and restaurant

the pool and the cafeteria

smell of sulphur, we did not realise that the hotel had a spa with strong smelling spa water

staff quite helpful, good parking available, clean rooms and reasonably good wifi

tranquillity, peaceful, and the pool was lovely and clean

no bar or cafeteria throught the day on specifc times

charging for the car parking, it should be free parking

place safe parking lady in restaurant lovely very friendly spoke english and french nice smiley

the bar staff were helpful and friendly

quite far from the city centre, but if you have a car it's perfect with a lot of parking spaces.

restaurant was closed but there was bar within 50 m

the location is just besides the (wonderful) beach, it has aircon, swimming pool, gym, the staff are super nice

there were not enough beds around the pool

swimming pool was a dirty.

pool area and the pool it self could usesome refurbishing

lovely pool to cool off in and secure parking

if there is a flamenco night at the rooftop bar and you don t want to join, you will hear it in your room

pool is a bit on the small side, which is a shame because you could spend the whole day there

rooftop bar and restaurant has to be experienced as it is so romantic and special

is perfect, just in front of the beach and in this part la barrosa was actually not so crowded (july)

pool bit small and very little shade.

firts of all the laundry service is no available,i understand is a covid issue but they dont give you alternatives

wifi was not always 100 per cent

hotel app for booking meals and spa/gym etc very useful

great for kids, large pool, kids club etc

not much gymn a bit basic and needs more machines

no room service!

the location is amazing. the spa and massage was very good.

great pool area, beautiful beach

room service hard to get through

not good enough for families with kids. they didn't particularly enjoyed the stay.

hotel management are on hand all the time to help if they are needed for you attention the beach bar is fantastic

entertainment every evening and lovely friendly bar staff

very good gym and swimming pool, spa area included in price

only down side was the fact that the bar was so well lit it was like a goldfish bowl or airport lounge

ideally situated for the beach and golf courses . and good evening entertainment

spa was a little disappointing

food is good, the gym small but sufficient

great location,near the beach, nice luxury hotel with a well equipped gym

free spa facilities is another plus, however, there s only one indoor pool and jacuzzi

only adults hotel is the best if you don't have kids and want real comfortable rest

my room 2058 was a bit far from the pool

hotel really offers so much for families than the standard beach and pool type holiday

a great place for families with small kids

great kids pools and play area had great time

facilities were a little ragged, like the pool/billar tables, and the spa is located in a different building

have liked to have known that we could get reduced green fees in the local golf club due to staying in the hotel

very nice pool area

water from the pool was quite cold considering that was the only pool where my 3 year old son was allowed to

the staff all spoke no matter what they were doing, in the bar in the garden, anywhere in the hotel, they were

ordered room service on our first night and the patas frites were cold, we understand the time scale of

everything else was excellent, and the friendliness of the bar staff and dining room staff more than made up

the hotel was amazing. extremely clean. view of pool. gardens. sunset

breakfast was amazing , so much choice , our room was lovely , really comfortable beds , and large

we were very happy with superb, quiet room with direct access to a pool just for few rooms

also, the kids club is in fact in the hotel besides, not inside the hotel, which was not a problem, but we

the buffet food for breakfast and dinner was perfect

amazing hotel, every staff member super friendly, very clean rooms, great wifi throughout the whole hotel, pool

the hotel description it show there is a kids zone and play ground, but when we arrived we were told it only

the central patio and the pool were excellent. the direct access to the beach was also great

kids facilities very limited no playground - no wow factor - the area is rural and windy

there is pool bar service via qr code and bring you the drinks to your lounger

are quite expensive, lack of some chill , evening place to have a drink- the sunset bar is open only until

the hot food for breakfast could have been better.

lumiere is very limited in menu choice hotel lacks athmosphere at night needs a nice bar

service in the prado del rey bar was poor

room was nice and clean , good bathroom and breakfast

perfect location to see jerez and cadiz . very nice swimming pool. staff were fantastic.

staff very good, nice breakfast. room clean and comfortable. swimming pool a bonus

the pool was beautiful, clean and quiet

you're either pet friendly or not

no possibility to wash the laundry.

the balcony was handy for hanging some laundry items

super wifi connection

parking spaces on the property and also nearby roads

the convenient location, affordable price and free parking

the gym is only a couple of weights with basic bench would be nice have maybe a multigym

gym poor. running machine not working.

pool closed, sauna & steam room not on (had to pre book), no proper exercise bike in small gym

location and the pool were excellent as well as the spa that's included in the price

the pool was out of action being winter but the spa and sauna were also turned off and we would have had to

don t be misled by the suggestion that the hotel has a swimming pool (or even pools), spa and a gym

room service was great

the smart tv would not connect to the wifi and despite being told it was fixed it would not connect

don t be misled by the suggestion that the hotel has a swimming pool (or even pools), spa and a gym

lovely roof terrace overlooking cathedral with tiny pool and handful of loungers/tables/chairs

great wifi

did not know where to find the wifi information in our room and a piece of tile fell from the bathroom wall

staff were very friendly and helpful and breakfast served politely and quickly

the wifi is weak. it took a while to connect to the internet but it connects.

breakfast was simple but a good add on

family and kids' activities, views of the beach, buffet for each meal.

the location, the room, the swimming pool, the beach. plenty of parking on the street

bar snacks: hot dogs or toasted sandwiches thats it, so if you are there for a week

more activities for 6-10 yr olds. needed more fun things for kids

no room service

breakfast was great, location was good everything within walking distance and close to the train

wifi not working

very clean and comfortable rooms. breakfast was excellent. staff helpful

nothing really, if anything the breakfast could have some more cerals but that is a minor thing.

price enabled two of us to book single room for privacy and quiet, plus excellent typical western breakfast

really a criticism, but there is no laundry service available, although there is a laundromat around the corner

staff were friendly and gave good advice about where i could do my laundry (as the hotel does not offer a

the terrace was nice in the evening and you could arrange to take a drink from the bar up there

gave 8 point due to the toilet issue & wifi didnt work inside the bedroom

strong wifi also

could not use the terrace and wifi not great

the wifi is really slow

spacious room, with good wifi and tv provided

it was fun with all the school kids because they were high energy

buses or tram to and from airport to link to plane but taxi ok restaurant and bar not open except for