bar has wonderful views

the rooftop bar is great

location excellent, nice rooftop bar with panoramic views. helpful staff

we asked on the morning after going down stairs was breakfast as we were directed into the irish bar - when

gym had 3 machines, two of which were unusable and the other one was creaking

our room and the bar area were tastefully

the courtyard and bar area were delightful

close to the beach and also local bar and restaurants

the bar was also a delight

we stayed there with our two teenage kids and would definitely stay there again

laundry men very noisy at 6

good food and free parking right outside the hotel which is a bonus in andalusian towns

everything excellent room lovely splash pool free parking close to all restaurants

everything excellent room lovely splash pool free parking close to all restaurants

nice sunny pool

breakfast was included and the hotel was modern and clean with good facilities

great breakfast(pricey for spain though)

friendly staff and the beach bar waiter was fantastic, friendly and always making sure we had drinks when we

location - beautiful clean pool

regarding the restaurant, we ate at least one breakfast, one lunch, and one dinner there

wifi worked fine

was no wifi connection in our room, although i believe the internet system is being upgraded

wifi a bit slow.

the wifi did not work, the safe did not work, there was no fridge, there was no privacy due to just a

with no views at all, even though i asked for it when i reserved, very bad wifi, good that we only spent one

patchy wifi a little difficult to get drinks service during the afternoon/early evening

great family hotel central chipiona. small pool and nice breakfast. very nice 1 night stay.

overlooking street the hotel is a short walk to the beach rooms are clean lots of hot water breakfast is ok

great family hotel central chipiona. small pool and nice breakfast. very nice 1 night stay.

the promenade outside has plenty of restaurants, bars, ice cream parlours etc to choose from, so the location

were all welcoming, professional, helpful and friendly at reception, restaurants and bars

the staff (especially the young guy from the pool), the service, very clean, great location, amazing sea view

very good breakfast, local tourism, the close area is full of restaurants, but very quiet

the pool, the bar and location right next to the beabeach

nice staff, a beautiful restaurant and terrace with a dj, clean rooms with great room service

nice outside bar for drinks

great food at the bar and some lovely wines by the glass

pool area , outside terrace and bar excellent. our room had its own terrace with a sea veiw.

bar closed

nice pool and garden with good view of the fiesta procession

pool area , outside terrace and bar excellent. our room had its own terrace with a sea veiw.

we did use a sun terrace on the second floor which was quite private (instead of the pool area - where pool,

recommend the water park with slides, clean and many life guards for every pool or slides, i could relax and

perfect stay with kids 4 and 6 yrs. all you need.

the aqua park is great for kids

loved the kids pool when the water park got busier

was great with pool view, very clean with sanitizer provided which was an excellent touch

there were kids climbing the outside of the pool slides and the hot tubs had too many kids in them

nice bar & breakfast/dinner buffet.

the indoor pool was super nice and veronika loved the kids club and i enjoyed the exercise program every day

unfortunately, if you're at the pool and suddenly realise that you'd like to play something, it's a bit difficult

spa could've been bigger, in my opinion

example given: breakfast buffet is great, but the coffee available is terrible

truly professional,clean, and great for kids

also the pool bar and restaurant should be open all day

room had a view to the golf course, which was great, but just under our balcony we had the children's pool and

comfy bed, nice pool, and good food.

no possibility to wash the laundry.

the balcony was handy for hanging some laundry items

it has very easy access by car with free parking

good breakfast in the bar restaurant downstairs they also do a good evening meal and prices are very good

plenty of parking and only a short walk into the center

poor wifi connection

clean room, good breakfast

fr cadiz ferry, ( 2nd visit we had a midnight checkin so very accommodating), pool, free parking, pet friendly

staff very good, nice breakfast. room clean and comfortable. swimming pool a bonus

very nice people. nice, clean with view room. kitchen close at 11 pm. good food.

restaurant was closed but there was bar within 50 m

was a 20% discount at the bar recommended by the hotel in the city center

and ambience of rooms and common areas, friendliness of staff, smooth check-in, & available parking

was a surprise that we had to pay 1 euro per day for wifi and the same for parking

reception, bar and restaurant open till midnight with great prices

smell of the bedwear - the laundry product had a strong smell that bothered me a bit

loved the decor of the rooms and the staff were very helpful. beautiful private swimming pool.

room , service, facilities all excellent, food was good in the cafeteria and at breakfast

delicious breakfast, nice setting, friendly staff.

no bar or snacks available during the day, apparently only available week-ends.

the poolside bar was a great idea too

amazing suite, friendly staff, great breakfast

excellent breakfast buffet

very friedly staff, spacious room, early check-in, welcome drink and swimming pool.

outside area with 2 pools and a bar very close to restaurants and bars clean and very

the gym is a super small room, not enough equipment and really room for 1 person at the time

room service was great

don t be misled by the suggestion that the hotel has a swimming pool (or even pools), spa and a gym

the smart tv would not connect to the wifi and despite being told it was fixed it would not connect

and tio pepe bodega was ideal small spa room great for couples smart toilet was a nice addition pool area with

good sized room with balcony and a drying rack (to catch up on laundry)

laundry was not available

desk, very kindly offered to take wash the jeans, for us, at her home as there wasn't any laundry service

gardens are fabulous the kids played in the extensive grounds

excellent wifi, very good air conditioning

no tea/coffee facilities in room wifi patchy outside of reception soundproofing between rooms could be better

pool facility very good and a nice quiet and relaxing space after a busy day site seeing

fabulous hotel. excellent service from the staff. beautiful pool and gardens. excellent food.

however, wifi was good but until the provided code was used

the house is beautiful, light and spacious, and there is plenty of parking onsite

room is too simple. no bags for laundry, no coffee or tea in room.

paco and ester are the best we felt like family and they were so kind to my kids, one who is special needs

room was great for kids

clean, good wifi, well located, plenty of options at the breakfast, very comfortable bed and wide room, and the

(there was an evening bar)

it was a perfect location to explore jerez old town with all sights, great restaurants and bars very nearby

i can t imagine a more beautiful setting for a drink than the courtyard bar area under the old jacaranda tree

pool too small to swim in

downside was very poor pool that was not at all inviting to use even if it was hot weather

is pure luxury, the room was amazing with many surprising little touches, and the garden and bar area absolutely

the hotel bar was excellent with great food and service

pet friendly

drinks in bar very reasonable

very good, free wifi and reception printed me some tickets free of charge

could be useful have a menu with the prices for the room service and clear istructions to watch tv

access to bath/shower because of large fixed glass shower screen, laundry sub contracted and very expensive (1

terrible hard bed, dark room, no complimentary water, no laundry service

an added bonus of on-site parking and spa facilities, should you choose to use them

i liked everything maybe the pool looks a lot bigger in photos but it was nice regardless

to the train station, 10 mins to the city centre), very nice receptionists, spacious room, clean, pool area,

and the hotel is wheelchair friendly except for the pool area on the 4th floor of the building

affordable luxury in the city centre with complementary gym and swimmimg pool.

small point that while roof terrace is great the pool is quite small

if you wanted to use the pool it is very tiny.

great rooms, breakfast and staff

when i did so, she was very off hand, pointed and told me to go put it in the laundry basket at the other end

hotel with a beautiful pool

we didn t eat but had a drink in the bar & it looked good

they were not clear that it would cost extra to use it and there is only 1 hr a day whey kids can go in

wifi was a bit unreliable and intermittent in the room.

laundry service which was both prompt and cheap

hotel was in an excellent position to see the city and also have access to shops, restaurants and bar all close

also the adjacent bar whipped

wifi connection was generally ok but weak at certain times

a super market about 50m from the hotel door) but remember there is no dinner in the hotel and no room service

location, decent breakfast for the budget price of the room

shabby. in year 2019 there is no excuse for not providing a working wifi.

wifi not working

the wifi was good and the air conditioning in the room worked. bed was reasonably comfortable.

wifi was not good as was only available in reception not in the room as stated

the spa was great. restaurant very good home cooking. very pleasant hotel.

staff were all extremely friendly and helpful and the spa was on a special offer which was a bonus

was a problem with the wifi, so we had no wifi during our stay which was not ideal

the spa area had an indoor swimming pool, jacuzzi, steam room, sauna, shower for aromatic shower and

spa and pool facility, first class

really a criticism, but there is no laundry service available, although there is a laundromat around the corner

staff were friendly and gave good advice about where i could do my laundry (as the hotel does not offer a

) wifi didnt work inside our room, had to always sit outside the room to use the wifi (luckily a

wifi was atrocious, otherwise, everything was perfect.

wifi was flaky, and dropped off all the time (which could have been as we were on the top floor)

spacious room, with good wifi and tv provided

no bar or outside area

bar terrace although not functioning could at least have some furniture for sitting

it was in the corner of the building where there was no view (a small window with bars), and the wifi was terrible

restaurant or bar services, uncomfortable beds, age showing furnishings, no real temperature control, the

the only irritation was somewhat weaker wifi, but the warm-hearted attitude of staff made up for it - very

our stay included breakfast, which was coffee and toast

great wifi

also i couldn t connect to the wifi

did not know where to find the wifi information in our room and a piece of tile fell from the bathroom wall

was of high quality, breakfast was amazing

the pool and garden are superb for relaxing after a day full of walking and visiting

breakfast and dinner was excellent reception and waiting staff were charming cleaning staff did a

beautiful building ,great staff , secure off street parking

very large, calm, private, well-tended gardens with good sized, very clean swimming pool (if a little chilly

finally, when i asked about laundry (what i had do to provide a shirt to be ironed), two different members of

nice balcony with a great view, nice beds, spacious room, nice staff, pool looked nice

is not a 4star accommodation ,lack of any room service or facilities

the room overlooked the pool

excellent wifi

was a problem with wifi in the room but you could get it in the reception area

we also like that we can go to the bar in the morning for a toast and coffee rather than the buffet breakfast

wifi is good

wifi only in common

the day and sit and enjoy it in the courtyard but it seemed very quiet - maybe they have longer bar opening

there was a coffee machine available all day and night. the wifi in the room worked very well.

pleasant stay in a comfortable accommodation. nice staff. good breakfast. wifi worked well.

strong wifi

no room service, restaurant only serves breakfast, breakfast choice is so limited, furniture is old,

then i pay for 4 star hotel but i have to walk down to get room service food and drinks

the wifi was slow.

location, 2 minutes from the waterfront, and within easy walking distance of many bars and restaurants

was no pet friendly area where you could sit outside and have any drinks or food

to let people know that the pool bar lunch was finished at 4pm on certain days

swimming pool!

great for families with kids, walking distance from the beach. nice pool.

great for families with kids, walking distance from the beach. nice pool.

had a long stay at the hotel and the staff have been accommodating to any and all requests- from laundry service

lack of staff in the bar area

not open due to winter, and 30 euros per night for a pet up to 10kgs a little expensive when i only paid 50

stayed quite early in the season, which might have been why the hotel bar was not staffed; there was a bell to

nice touch with the crepe station - was a big hit for my kids

laundry service was a bit slow (>2 days)

the wifi code which was given didn t work

and, wifi didn t work at all

car parking facilities were very good

made a complaint to reception who sent a security guard to explain it was just young kids enjoying themselves

lovely pool area, entrance lobby and bar/restaurant good shower and comfortable bed very clean great value

wifi

didn't work and room was very hot breakfast was a good price but would be nice to see fresh pastries and non

more seating around the pool.breakfast bar needs replenishing more.hotel looking a bittired

more seating around the pool.breakfast bar needs replenishing more.hotel looking a bittired

staff very helpful, laundry service great and standard of food good, with amazing buffet breakfast

laundry service was excellent

would be nice if parking was included at these prices

location, room, view and easy parking.

nice lounge, nice bar and nice pool area

the pool, the path to the beach, food, were fine and we liked them

had not been informed that main pool was closed

nice pool area and lovely beach on the doorstep

balcony area covered in guano at all times also no mini bar and limited facilities for a 4 star.

friendly staff, great pool, excellent value for money

from helping us navigate the local self-service laundry (the machines add the soap automatically unlike the

there was not a bar or service food.

the wifi was a bit of a struggle, otherwise nothing to complain about

detail but having an honesty bar in the lounge area or more choice in the mini bar which could have been chilled

minor thing but they tried to bill us for some mini bar soft drinks we never head.

the new rooftop terrace was a lovely way to spend a sunny afternoon especially as the terrace bar is now open

location, antique furnishings. pet friendly

quite noisy room (next to the elevator, could hear others showering...), very poor wifi

the wifi was consistent which is by no means always the case

wifi connection was so bad, the tv remote was dirty and the tv was out of work

cost of laundry service very high

laundry costs are extortionate, i stayed an extra night and this was no problem - but 33% more

machine and caused congestion in that area, no hotel information folder in room breakfast times, laundry service

i used the room laundry system but i had to ask the front desk where my laundry was, it was there at the desk

fabulous hotel. enjoyed the free swim in the spa pool. great breakfast

room was one for disabled which i didn t like and we looked out onto a hut which was used for laundry purposes

excellent location roof top pool & terrace

pool water wasn't very inviting

there is a little pool at top floor to cool off, perfect

'pool' is not really a pool

heaters worked quite well.beds were spacious and comfy.large rooms.good wifi and tv.clean.

poor wifi connection

wifi in the bedroom is very slow

well-equipped kitchen, which also includes the washing machine and the coffee machine

no lobby and no bar to rest/relax, but this is congruent with the rather moderate price.

wifi went down and was then very slow

wifi is not super fast, the tiny size of the elevators is a bit of joke for a hotel in that

great location, bed, staff, breakfast, wifi, service, cleanliness, beach.

staff were wonderful - reception, dining area and room service

a nice sunny bar separate from the breakfast area would have been nice.

there is an adults pool, no kids can come to disturb a leisure reading & sunbathing experience under shade

the food was excellent as was the bar great

loved how the kids club staff were so inclusive with my son who has a disability

issues but would be nice if the gym opened early morning so could be used before breakfast, and you could hear

the pool, room and breakfast were fabulous.

expensive laundry service and restaurant does not open till 8pm.

was no bar at the adult pool, even a small one would have been great

beautiful grounds and pool area

hours of pools are not acceptable for a 5* hotel

loved the pool and the children's water park. also, great buffet (ample selection).

room was good & kitchenette better than pictures led us to expevt

bar in the lobby does not always have people working, so had to wait for ordering a coffee or a

the pool was great with hamacas around

very close to the beach and night fun for the kids

very close to the beach and night fun for the kids

also i wanted to rest from my kids so the adults only concept was good for me

the environment was great, no kids, and a range of ages of adults from 30 to 60+ in a very relaxed, fun atmosphere

also i wanted to rest from my kids so the adults only concept was good for me

booked 2 rooms for 4 adults and 1 was available then i paid it, then seconds later your system said

like you are visiting a strip bar in a cheap neighborhood

great value in a beautiful property. wifi, pool, parking, restaurant all great

plenty of parking available despite the busy weekend

to the race track, the friendly staff at both the hotel and the restaurant and the pool

hotel with private pool

the wifi was not good in the room and tv could be upgraded but over all it was good and 10 mins from

) we stayed for 3 nights and for 2 of those 3 nights we couldn't connect to the wifi