we missed some basic kitchen items, such as drinking glasses

mattress of single bed was too firm. no kitchen.

poor wifi signal but that s all.

finally, the wifi is strong and the proprietors have done their best to ensure that everyone can get wifi in

quiet, pleasant room was comfortable and spotlessly clean, with strong wifi, a comfortable bed, and a good shower

couldn't get wifi to work, but maybe that was me, i didn't check with staff.

bed was quite small. wifi very unreliable.

the two negatives: no wifi in the rooms or terraces, which hinders travel planning or catching up on emails,

wifi was practically unusable in the room, ok in the reception area

wifi working only near reception they said it was a occasional

don't have your laundry done. they charged more than the room. unbelievable!

dining room, bar and lounge area are just not that inviting, or impressive

problem is the reception did not tell you about such basic information as breakfast time and wifi-password when

a lovely ambiance in the bar with a magnificent view

wifi is excellent wherever we were

great breakfast

friendly and helpful staff and quiet room in a quaint hotel. amazing breakfast.

breakfast was very good

breakfast was delicious and substantial

superb breakfast. excellent coffee.

desk the whole time we were there chatted with us, provided helpful recommendations, and gave our kids little

the cost -it's more of a principal -when hotels are all trying to preach about going green with laundry etc

wifi poor, but apart from that, it was good value for money.

poor wifi internet signal coverage

the breakfast was quite adequate

we booked we weren t told that we could have the full breakfast for 4

bus service to the ancient town available, avoiding the parking challenges

room, bed, parking, views, quiet, price, access to local leisure activities and good links to everything there

2km to arcos de la frontera, secure parking, amazing view

good quite location near to arcos de la frontera town, with free parking, friendly staff and very clean and

room and shower were ok. free parking.

wifi works well and the location is pretty convenient if you are traveling by car

cold pool.

slow, we waited ages for someone to ask us if we wanted a coffee, we gave up and went into the bar to find

lovely location, great pool

roomy facilities and good breakfast. parking very easy.

ample and secure parking. good restaurant part of hotel.

we had a car, and wanted to tour the cities around us, the location was good, plenty of parking, and we could

very nice hotel, beautiful setting outside, with the pool and the veranda

good pool too

covid-safe, beautiful old building with a gorgeous courtyard in the middle and a lovely swimming pool with

the pool was lovely as was the staff who served us drinks and food by the pool

it would have been good to know in advance that there is no bar open and no food available apart from breakfast

very basic but comfortable place. good breakfast in the bar with locals.

restaurant and bar very good quality and

the wifi was not good in the room and tv could be upgraded but over all it was good and 10 mins from

location for us as my kids raced at the jerez circuit on the weekend, just minutes away room size is ok, but

a mini bar and a table and chairs

hotel excellent facilities nice pool area near to race circuit

plenty of parking available despite the busy weekend

expensive laundry service and restaurant does not open till 8pm.

was no bar at the adult pool, even a small one would have been great

arrival we up-graded, at no cost, to a huge room overlooking the gardens and golf course

waiting time at the terrace/bar

was no wifi available at all one afternoon

loved how the kids club staff were so inclusive with my son who has a disability

the golf, gardens and pool areas are great, the staff very helpful, and the room very comfortable

the food was excellent as was the bar great

) room service was unreachable

kids pool wasn’t too clean and the floor was damaged an there was no sign or anything to cover it

there is a bar right next to the hotel, but with the closed windows the noise didn t disturb us

there is a small bar in the hotel, and one on the corner opposite which has outside seating

the wifi is strong

there was a communion party around the corner so there were kids smoking pot and breaking glass bottles in the

the leather material on the headboard was flaking off and the wifi didn t work.

we felt very well looked after and really enjoyed breakfast on our terrace and the lovely lunches and dinners

service at the pool in the mornings was a bit slow (at 10 o clock the towels weren't ready yet etc

great location and plenty choice for breakfast

very nice pool area and garden

and very quiet - absolutely gorgeous property, lovely rooms and pool area, really kind

then i pay for 4 star hotel but i have to walk down to get room service food and drinks

pleasant stay in a comfortable accommodation. nice staff. good breakfast. wifi worked well.

the wifi signal reached throughout the property, and the staff were able to communicate in english

no room service, restaurant only serves breakfast, breakfast choice is so limited, furniture is old,

very good internet wifi conection.

when i did so, she was very off hand, pointed and told me to go put it in the laundry basket at the other end

location, openess, staff, easy parking

nice bar to have our nightcap in

the spa was great

with self parking on-site very good quality and size of the bedroom

amazing suite, friendly staff, great breakfast

room service very slow

00 the bar was did not have a full time bar-person

massive space and swimming pool

a free bottle of water each, every day in mini bar excellent bean to cup coffee machine at breakfast

we had an excellent meal the first night and ordered drinks, coffee etc from the bar to enjoy on the beautiful

fabulous hotel. excellent service from the staff. beautiful pool and gardens. excellent food.

safe secure undercover parking

lack of visible bar service around the pool

great facility to make traveling through spain a delight with secure parking

the noise from the cars on the street and music from the bar nearby were loud at night.

the hotel bar was excellent with great food and service

pet friendly

i even got a late check out and the best possible rate when i extended my stay

could be useful have a menu with the prices for the room service and clear istructions to watch tv

laundry was not available

good sized room with balcony and a drying rack (to catch up on laundry)

desk, very kindly offered to take wash the jeans, for us, at her home as there wasn't any laundry service

been travelling around south spain with a family of 4, 2 kids in march

very nice pool

access to bath/shower because of large fixed glass shower screen, laundry sub contracted and very expensive (1

terrible hard bed, dark room, no complimentary water, no laundry service

the pool was very good with nice comfy loungers

costs for pet is very bad, nothing provided for them.

spa closed for six months during the winter.

even room service woukd have been brought in from

no bar or outside area

bar terrace although not functioning could at least have some furniture for sitting

could not use the terrace and wifi not great

it was fun with all the school kids because they were high energy

really a criticism, but there is no laundry service available, although there is a laundromat around the corner

staff were friendly and gave good advice about where i could do my laundry (as the hotel does not offer a

wifi was horrible ud83dude1e

i booked 2 rooms for two adults and 2 kids

strong wifi also

did not know where to find the wifi information in our room and a piece of tile fell from the bathroom wall

the only irritation was somewhat weaker wifi, but the warm-hearted attitude of staff made up for it - very

breakfast is basic: coffee and a piece of bread with butter, marmalade or olive oil with tomatoes,

great wifi

wifi was poor in the bedroom

laundry service which was both prompt and cheap

decent sized comfortable and clean room, air con and wifi was good.

wifi

my kids were sleeping on the couch, which was very dusty.

nice breakfast room but the hotel has its own superb public bar and cafe for breakfast for a really good local

we had a room equipped with mini bar fridge but very old tv and old decor

very clean and comfortable rooms. breakfast was excellent. staff helpful

the wifi was good and the air conditioning in the room worked. bed was reasonably comfortable.

simple hotel for the price with wifi, lift and parking

clean room, comfortable bed, hot water, decent air conditioning, wifi worked well, friendly and helpful staff,

room is too simple. no bags for laundry, no coffee or tea in room.

the location is good, with restaurants close by, plus food available at the bar/room service

bar didn t appear to be open

excellent room for a family with 2 kids

staff, buffet breakfast, jar of sweets for kids and selection of sherries

pool too small to swim in

friendly staff very attentive, restaurant food, tapas in the bar and breakfast were all superb, one of the best

pool a little small

i should have loved to relax with a drink in the beautiful bar and terrace

downside was very poor pool that was not at all inviting to use even if it was hot weather

the pool area could use attention. more decor

very clean and modern with small pool and leisure facilities on the roof which was an added bonus,

everything apart from the wifi coverage.

spa is

the pool was out of action being winter but the spa and sauna were also turned off and we would have had to

don t be misled by the suggestion that the hotel has a swimming pool (or even pools), spa and a gym

the smart tv would not connect to the wifi and despite being told it was fixed it would not connect

don t be misled by the suggestion that the hotel has a swimming pool (or even pools), spa and a gym

just a little uncomfortable when it s us and him at breakfast pool and drinks

pool and sundeck - on the top of the hotel there is a roof top bar, fantastic restaurant and sun

the balcony was handy for hanging some laundry items

no possibility to wash the laundry.

bar did do meals

outside and is located right at a major 4 lane highway but it was quiet and offered free fenced parking

the staff were very nice, and they also gave us parking which was very cool

very nice people. nice, clean with view room. kitchen close at 11 pm. good food.

nice bar and breakfast area with small patio and swimming pool to eat or drink by

free wifi wifi sufficient speeds for video chats etc

poor wifi connection

the restaurant and the nice bar for relaxing after the long trip. breakfast was also very good!

safe, bar fridge, hot shower every time, great aircon, comfy bed &

good gym

polite and welcoming staff, very clean and comfortable beds. great bathrooms. good gym.

there wasn't a bar area, it was just a corner of the restaurant.

the large confortable bed and no need for wifi password because is free.

i used the room laundry system but i had to ask the front desk where my laundry was, it was there at the desk

machine and caused congestion in that area, no hotel information folder in room breakfast times, laundry service

cost of laundry service very high

laundry costs are extortionate, i stayed an extra night and this was no problem - but 33% more

fabulous hotel. enjoyed the free swim in the spa pool. great breakfast

the parking was a bit tight. the laundry trolleys only made it more difficult.

was two rooms that shared a lockable hallway and found this perfect for traveling with older kids/teens

didn't use the restaurant, only time we tried to go in the bar it was closed for a group.

was two rooms that shared a lockable hallway and found this perfect for traveling with older kids/teens

hotel bar service could be very slow at times as there are many large golf groups staying here

) we stayed for 3 nights and for 2 of those 3 nights we couldn't connect to the wifi

i found the laundry prices a little bit expensive.

wifi was poor in my room (5th floor)

i also had a mini fridge in my room and air-conditioning, the wifi was included too

wifi connection in room very bad. no english channels on tv

wifi was very patchy, also would have been nice to have tea/coffee facilities in room

rooftop with bar and great drinks, atmosphere and service

stunning hotel, really helpful staff, excellent bar and restaurant, how this isn't 4 star i don't know ud83dude

the new rooftop terrace was a lovely way to spend a sunny afternoon especially as the terrace bar is now open

wifi connection was so bad, the tv remote was dirty and the tv was out of work

they even provided a small bed, and treats for the dog, which i think made the hotel very pet friendly

it would have been nice to have a few basics like salt, pepper and oil in the kitchen

kitchen supplies are basic .

kitchen contained basic equipment but not enough if you had wanted to cook meals

free wifi .....signal not strong.

wifi didn't work

from helping us navigate the local self-service laundry (the machines add the soap automatically unlike the

sitting room downstairs seemed underused and would have worked well as a small bar area

there was not a bar or service food.

call after checkout time and there wasn't really a good place to take it (there's a quiet bar area downstairs,

while the room itself was petite, there was a proper desk, a strong wifi connection and it was very comfortable

were charged 73 for a small bag of laundry

didn't have laundry service over the weekend

great position, great breakfast, awesome staff

we had a buffet breakfast with a wonderful selection to choose from, including fried eggs, sausages, mushrooms

great beaches and a really nice place to stay at. their spa is excellent also.

laundry service was not available even though it was advertised as available

the pool is lovely as well as the upper deck with the roof shade that can be opened or closed

almost nonexistent wifi on 5th floor (seems it s only a problem on this floor.j

the beach and pool area were perfect

are extra spacious in this hotel and it s possible to enjoy cadiz just from this balcony, hotel pool and the

room was one for disabled which i didn t like and we looked out onto a hut which was used for laundry purposes

the pool area is great to relax from the busy streets of

the small pool with loungers and parasols was a nice feature

the old town), rooms are very nice and spacious, good value for money, very helpful staff, small pool (although

'pool' is not really a pool

staff very helpful, laundry service great and standard of food good, with amazing buffet breakfast

laundry service was excellent

the views are spectacular and the spa couldn t be better

tapas restaurant and room service food was awful

visited off-season so quiet, which suited us, and the bar was still open for drinks and coffee after 22:00