country location with plenty of parking. staff very friendly.

loads of parking space

carpet wasn t hoovered well from a previous stay, rose petals and hair pins on the floor but wasn

could not do enough for you - an incredible library full of a collection of local books - cosy bar and lots of

a more convivial bar area. there is a 'snug' or 'lounge' but that was a bit dark and old.

want told the password of wifi

wifi didn t work, so i couldn t do any work

say the wifi is free great but it's under a password wish i think should be a paper with it on in all rooms

wifi signal is good

noisy room next to their transportation of laundry etc

trays of dirty plates and cutlery were left on the landing together with bundles of used laundry

no biscuits in room but saw them on the laundry trolley

early check in fee on the morning of the day when the room was already ready seemed excessive.

pet friendly, excellent value, easy access and parking.

why are the fire doors wedged open by laundry bags

were given a key fob with no key, the receptionist moved us to a room next to the laundry cupboard where the

don't really know, as didn't make use of restaurant or bar or other facilities.

great sized rooms and great parking facilities - excellent front desk service

wifi worked well overall, though signal strength varied depending on where the access points are

laundry was scattered down stairs

laundry everywhere, door to laundry open, and all over the floor downstairs near reception, piles

room in convenient location, good wifi, proper bath, 24 hour reception, gardens at back, you knoiw there is no

free wifi

good location, quiet hotel, easy check in and out, room service good.

room were above the hotel laundry and as such a constant noise from machines disrturbed sleep no fridge in the

early morning noise from bins being emptied and laundry, not good on a sunday

the room seemed to be next to the laundry cupboard and so we heard the house keepers going in and out collecting

30 we were woken by lorries either collecting empty bottles or delivering hotel laundry or supplies in trolleys

from our first room as it was by some sort of ventilation system which was extremely laundry

they also lost some of our clothes for the laundry and it wasn t until the last day that they could locate

room need to have more options like iron box, cheaper options for laundry and a small fridge

iron in room and laundry service is offsite so just to have an outfit ironed would have taken 2 days

laundry and room service facilities are available on request

would be lovely to have bags available in the room to store used/dirty laundry before returning to my travel

located next to street where the truck came to collect laundry and was noisy

our room was round the side and the early morning laundry delivery proved rather noisy at 6.30

laundry not changed daily despite asking for it

very clean good location and excellent breakfast

the breakfast was very basic but nice

great restaurant - we had the tasting menu and in kitchen table and it was fab

gym was great , the estate is also great for walking with the dog and had many great walks and

the room tired & no view. room service food terrible both in the evening & breakfast cold

who charges a delivery fee for room service

the gym, and spa were superb also, and very popular

laundry was still being delivered at 3 in the afternoon, tieing up the only lift

also being woken at 6am by your laundry service has definitely put us off using you establishment again also

breakfast very poor room was noisy because of traffic, and laundry delivery at 04.30am

also the lift , i lift for the whole hotel and staff doing laundry etc

this is a pet's friendly hotel

modern & clean, cooking facilities, laundry facilities, gym.

mini kitchen, laundry, pool table and amazing

the hotel had great facilities including a gym and laundry

due to the laundry service too

a self-service laundry room

laundry service was very bad

loud laundry collection at 5am directly below my room.

members at front desk very helpful with advice on where to eat and location of place to do our laundry

front desk and room service- so we ordered kids banana pancakes served with ice cream and chic sauce( we ordered

room service food and drinks efficient and freindly

ridiculously thin walls. got about 2 hours sleep. think i was near a laundry room or something.

the charge for pet is super expensive as it is 15gbp per night but not per

pet friendly is an overstatement

did ask for a late check out and thought it was all sorted, but after coming back my key would not work so had

i was also allowed a late check out to match my train time to gatwick for my flight

the wifi was easy to get onto and worked fine

elevator is sketchy there s no room service there s little to no soundproofing so neighbours slamming their

design friendly staff at reception pet friendly beautiful amenities in the room good breakfast super quick check

bar was exceptional (try the cocktails) the hideaway suite we had was stunning

lift needs updating, our room could use some tidying up, tatty in places wifi was hit and miss although i was

having to wait for clean ones as chambermaid said they were waiting on the laundry

the swimming pool was a great suprise and the staff were extremely helpful

very helpful with early check in and bag check

spa, sauna, steam room, swimming pool, jacuzzi, gym, bar and restaurant seafront as a bonus

maybe too many kids in pool

when we arrived there was dirty laundry piled up outside our room door and used crockery.

good as it gets in brighton, not perfect though wifi could be better

wifi without charge a bonus

as a guest you still have to pay 25 to park the car and 15 to use the spa for two hours

wifi kept cutting out in this occasion which meant you had to keep logging in for it

lack of safety as fire escape was full of towels and laundry

lack of safety as fire escape was full of towels and laundry

there was consistently bags of laundry spread across landings and outside bedroom doors mailing it difficult

also we saw too much of the underbelly of the hotel, bags of laundry over where, open crew only rooms etc

staff all very friendly and attentive, room service very fast

then at 7am your laundry truck was right below our window - staff were wheeling bins over a corrugated ramps

our first night away without kids since pre-covid

i thought the bar snacks were very expensive

old sokol of the rooms and facilities of the mini bar and well stocked

helpful and accommodating staff, from our arrival at reception, help with luggage, friendly bar staff and service

hotel is frankly depressing, with wallpaper peeling off the wall and having to pass through dirty laundry

the room itself was disappointing- the room was left dirty/dusty with the previous guests dirty laundry in the

no room service

com filter was for a billiard table (a billiard table is 12' by 6') and there was only a pool table (6' by 3')

good location good food. kids loved it to

did you ask for a laundry bag and a price list

very classy and the gym is a huge plus

room was very good with excellent wifi

the gym s pretty well equipped too and the kids loved the pool

no room service - with babies it would have been helpful

there is a stench of damp as you walk in - realistically this is because of bags of laundry left at the foot

especially the 5am woke up call from the laundry lorry crashing around outside the window for an hour

wet and had sticky slippery floors and was quite smelly as staff use them to transport bins and laundry

i'm not sure if it's the hotel laundry room but there was what sounded like a tumble drier next to my head that

attentive staff great room awesome bed and tv need salt and pepper in the rooms as well , in the kitchen

check-in, check-out, help with laundry (i was late but they made it work) and changing my booking were all

due to covid we had breakfast room service included in the price which was an added extra

late check out accepted

the neighbours, who decided to have a party until early morning hours - not ideal with 2 small kids

sofa in the bar was comfy but we were covered in feathers when we got up so maybe that needs looking

great hospitality, great coffee and beverage facilities, brilliant wifi, the room was spotless and of a good

we were also surprised to see single-use cups in the kitchen, this created unnecessary and unrecyclable daily

coffee machine and little kitchen area were very much enjoyed! v convenient for beach and town

location, nice little kitchen area with a free self service coffee machine that did lovely hot chocolate

very easy self check in process and communal kitchen with great selection of speciality teas and coffees at no

30 am possibly a laundry room restaurant menu limited for large hotel and hours of opening very short bar only

shower and sink water so slow no breakfast only continental watered down orange juice

room very clean breakfast great good service great location

think the wifi should have been free i would have been happy to pay a higher price for the room to have free

could do with croissants added to the continental breakfast but otherwise good

the other night woke us up throwing a some kind of shipment--like a large round laundry packs--at 4 in the

cleaners were in the hallways hoovering, but the room had dirty laundry

lovely staff beautiful room and amazing breakfast and pet friendly

on site met with owner and as i booked through trivago i booked for my two kids who are 2 and 3 and the room

never be able to connect to the wifi

wifi wasn't great and struggled to set up the apple tv

- wifi signal cut-off quiet early in the morning of checkout

we ordered room service breakfast, which was very tasty and fresh

i do think for the money they could have refreshed the tea bags on room service, but i m sure they would have

with the latest designer refurbishment a victorian stand alone bath in the bedroom, virtual fireplace and 3 flat

did have to step over the laundry when going down the stairs with our suitcases which is not ideal

the laundry was piled up in the hall when i left at 8:30 on a saturday, sort of ruined the ambiance

and very helpful great choice of drinks in the bar the room and hotel was absolutely perfect

room service is prompt and efficient, thank you

we had breakfast in the room, service was excellent

that it was quiet and we spent our time (mother and 19 year old daughter) alone in the outdoor pool the sauna

say negatively about the property if i had to find something it would be the times slots in the spa for family

spa was beautiful and the pool relaxing area excellent

spa and the junior suites above the spa are stunning

was nothing i did not like but would have loved some hot breakfast room service

woken up by laundry collection. not enough shower gel/shampoo.

laundry truck at 6am was noisy and woke us up

great hotel great bar staff and restaurant

ample parking

comfortable bed strong shower wifi tv room service

laundry in the corridor

i could imagine people travelling with kids could find it tricky

- exceeded all our expectations we booked for our anniversary and for an extra 20 they put rose petals on the

were lovely with the kids and very helpful

to no soundproofing: i had to phone front desk to complain about the neighbouring room as kids were still