we had our comfortable sleep with free hot drinks from the kitchen anytime

location, nice little kitchen area with a free self service coffee machine that did lovely hot chocolate

the window in the room very closely over looked the rear gardens, kitchens and bedrooms of the terraced houses

arranged an early check in and late check out very easily

very helpful with early check in. clean and comfortable room

30 am possibly a laundry room restaurant menu limited for large hotel and hours of opening very short bar only

lovely walks and nice area for kids or couples

hotel was nice n the room where really nice my kids loved the fact tht they got there own room n space

nice lounge and bar

from reception and bar to waiting and housekeeping, all made me feel at home

check-in, check-out, help with laundry (i was late but they made it work) and changing my booking were all

were very helpful, polite and friendly, the room was very clean and comfortable and the morning breakfast was

air conditioning great breakfast welcoming staff

the neighbours, who decided to have a party until early morning hours - not ideal with 2 small kids

were very busy at breakfast time, so our breakfast took a while to be delivered from room

the cleaning was done well and the laundry changed every day

loved the staff, friendly but not in the way, helpful. loved the pool.

lockers in the spa need the locks fixing.

absolutely love the building and decor and the pool is so welcome

breakfast, excellent evening meal, nice location and lovely gardens, swimming pool was great

wifi was problematic, we may just have had bad luck and been there when the system was playing up

staff were helpful and friendly. hotel was in a nice location, good parking,

and was impressed with the quality of the food, the choice and the friendly and efficient bar staff and waiters

we could hear noise very clearly from the bar downstairs until around 10pm and then in the morning when people

room was lovely and the spa bath was great

wifi didn t work, so i couldn t do any work

wifi signal is good

say the wifi is free great but it's under a password wish i think should be a paper with it on in all rooms

want told the password of wifi

the spa was one of the best we had ever visited

we were upgraded to a beautiful four poster bedroom which was presented with swan towels and rose petals

dinner and breakfast were both delicious

the food was also really lovely, haven't seen a delicious breakfast spread like that in ages

lack of a bar is disappointing

laundry everywhere, door to laundry open, and all over the floor downstairs near reception, piles

laundry was scattered down stairs

clean spacious room good service hotel bar great location very cheap

the wifi also went off air midway through a business call that i was making

good location, quiet hotel, easy check in and out, room service good.

room were above the hotel laundry and as such a constant noise from machines disrturbed sleep no fridge in the

30 we were woken by lorries either collecting empty bottles or delivering hotel laundry or supplies in trolleys

the room seemed to be next to the laundry cupboard and so we heard the house keepers going in and out collecting

early morning noise from bins being emptied and laundry, not good on a sunday

from our first room as it was by some sort of ventilation system which was extremely laundry

also the lift , i lift for the whole hotel and staff doing laundry etc

breakfast very poor room was noisy because of traffic, and laundry delivery at 04.30am

also being woken at 6am by your laundry service has definitely put us off using you establishment again also

laundry was still being delivered at 3 in the afternoon, tieing up the only lift

breakfast and clarity about room service , no clean cups or replacement of tea or milk .

loud laundry collection at 5am directly below my room.

members at front desk very helpful with advice on where to eat and location of place to do our laundry

laundry service was very bad

also, the hotel is pet friendly, so it is even more important to clean the rooms properly, the room we moved

the wifi code given didn't work

located next to street where the truck came to collect laundry and was noisy

laundry not changed daily despite asking for it

our room was round the side and the early morning laundry delivery proved rather noisy at 6.30

such comfy beds, black out blinds, tea/coffee, free wifi and a great shower

are very friendly and helpful, especially the kitchen staff made a wonderful veggie breakfast for us

i loved the sweetie bar and the communal areas were so nice to sit in too

the decor & the spa bath, the little extras like tea, coffee etc very nice

very helpful staff. great cocktail bar serving lovely snacks and the breakfast was lovely.

bar was exceptional (try the cocktails) the hideaway suite we had was stunning

spa bath sea view

were given a key fob with no key, the receptionist moved us to a room next to the laundry cupboard where the

why are the fire doors wedged open by laundry bags

fabulous breakfast

people had complained about bad wifi connection

where i live is very quiet ud83eudd7a wifi was rubbish

having to wait for clean ones as chambermaid said they were waiting on the laundry

the gym could do with an update

maybe too many kids in pool

swimming pool , sauna and steam room were

bed excellent ,had cooked breakfast

when we arrived there was dirty laundry piled up outside our room door and used crockery.

think the spa should be included in the price when booking

disappointed there wasn't a pool for the kids

wifi wasn t consistent and breakfast was good but not great

ordered my son fish and chips from the kids menu which came plated on a sheet of printed newspaper telling of

lack of safety as fire escape was full of towels and laundry

there was consistently bags of laundry spread across landings and outside bedroom doors mailing it difficult

also we saw too much of the underbelly of the hotel, bags of laundry over where, open crew only rooms etc

lack of safety as fire escape was full of towels and laundry

wifi was really really poor & that's why you didn't get a '10'

then at 7am your laundry truck was right below our window - staff were wheeling bins over a corrugated ramps

bar staff were unfriendly and would almost describe as rude at times would like more extensive room service menu

a small gripe but the wifi was very flaky and slow

the rooms were comfortable and clean and room service excellent

bonus that it is pet friendly in most of the hotel (although not the bistro but this wasn't a problem for us)

hotel is frankly depressing, with wallpaper peeling off the wall and having to pass through dirty laundry

the room itself was disappointing- the room was left dirty/dusty with the previous guests dirty laundry in the

and facilities were superb, including attentive staff at bar and restaurant and exclusive use of gym which was

clean everywhere, beautifully decorated, gym was small but pristine, bar is very relaxing

i love the old life and the facilities seem great though i didn't use the pool table

ridiculously thin walls. got about 2 hours sleep. think i was near a laundry room or something.

excellent full english with continental option, full restaurant and bar facilities and free wi-fi

and my husband went to brighton for a show and the hotel was lovely we have 2 kids and it was a night away for

check in late check out staff were really friendly clean and comfortable room good location for the train

is excellent staff are brilliant rooms are spotlessly clean value for money facilities are superb bar / restaurant

did you ask for a laundry bag and a price list

staff were very helpful including bar staff who were very attentive

we were too tired to deal with it that evening as i had to get the kids fed etc, my daughter who has allergies

we found the gym satisfactory it was very small and the ceiling so low that i almost bumped my head up against

pool was great , just missing a jacuzzi

they also lost some of our clothes for the laundry and it wasn t until the last day that they could locate

would be lovely to have bags available in the room to store used/dirty laundry before returning to my travel

room need to have more options like iron box, cheaper options for laundry and a small fridge

iron in room and laundry service is offsite so just to have an outfit ironed would have taken 2 days

laundry and room service facilities are available on request

i'm not sure if it's the hotel laundry room but there was what sounded like a tumble drier next to my head that

wet and had sticky slippery floors and was quite smelly as staff use them to transport bins and laundry

there is a stench of damp as you walk in - realistically this is because of bags of laundry left at the foot

especially the 5am woke up call from the laundry lorry crashing around outside the window for an hour

staff were friendly and helpful. breakfast nice. comfortable room. nice pool & gym.

close to the station, laundry

spacious room, well equipped kitchenette, complementary laundry room, complementary breakfast, pantry in reception

a self-service laundry room

absolutely enjoyed our stay,the room was massive,it's a bonus having a laundry room in the hotel,staff were

to station; friendly, helpful staff; good breakfast; laundry facilities; comfortable

we ordered room service breakfast, which was very tasty and fresh

room also had a mini bar that was reasonably priced and lots of mirrors

the boss was excellent staff was also as excellent location very good smack-bang in the middle bar downstairs

was a little warm but the main thing was wifi was playing up, but that is being very picky

poor wifi

cleaners were in the hallways hoovering, but the room had dirty laundry

the other night woke us up throwing a some kind of shipment--like a large round laundry packs--at 4 in the

the problem was caught just as i arrive at the hotel as they had grant me a early check in

room was comfortable and had a desk to work at. service was great and the wifi worked well.

was no bar to speak of and it's a b&b not a hotel, the bed was soft but that's just my personal

did have to step over the laundry when going down the stairs with our suitcases which is not ideal

the laundry was piled up in the hall when i left at 8:30 on a saturday, sort of ruined the ambiance

the room came with a bathtub adorned with petals, and the nicest shower

we had breakfast in the room, service was excellent

room was comfortable can t comment on the food and breakfast as we didn t eat there staff friendly and

limited car parking

service in the bar and restaurant was top class and food in the restaurant was amazingly good

kindly allowed early check in

breakfast was amazing, so many options to choose from and the food was so tasty

breakfast was good with plenty of choice

meant there were lots of extras breakfast, free bike hire, free paddle board hire, access to pool etc

the breakfast and evening meal were superb!

and checked in late and so in the morning we missed our breakfast time, but he made sure that my kids did not

bunk beds a bit small for adults. breakfast could have been better.

parking is good although the spaces for the huts were a bit tight