pool could have been bigger to accommodate the number guests staying at the hotel

breakfast was also good- loved the waffle maing machine

wifi connection was the best i've experienced in any public place

parking lot was good, however we tight it might be time for a touch up as it was hard to see the

breakfast was wonderful, beds are comfortable, modern amenities.

the staff was all friendly the pool was nice having laundry facilities available was great

the laundry area was great so we didn t have to travel back home with days of dirty clothes

we like the space and the swimming pool.

pool was closed.

the staff was great and breakfast was very good!

clean hotel, comfortable room, and plenty of parking

did not like that the fitness room windows had no covering of any kind and looked right in to the pool

but the kids still loved it

gym and pool open. classy and comfortable.

reimbursed my $20 for accidental, we didnt even use the room except to change clothes after the pool as we had

clean room and pool. the staff was professional and accommodating.

have 4 kids and was up in morning so noise didnt

the rooms were very clean and the pool area is beautiful.

the last hotel in existence that charges for wifi in the room

clean lobby, gym,pool

i had to do some laundry and the machines did not clean the clothes well at all.

area & parking lot, friendly staff - staff also texted to see if we needed anything, warm cookies upon

lobby was really nice. restaurant/ bar on site. rooms were clean and comfortable.

clean spacious rooms. front desk staff were very helpful. lots of parking.

the world famous chocolate chip cookies were nowhere to be found (disappointed kids) 2

facilities include free laundry room with washers and driers

convenient location, free laundry, nice fitness area

property was super clean and had alot of amenities, such as laundry facilities and nice workout room

bed was very comfortable to sleep on, also having complinmentary laundry as well was a bonus

free guest laundry

add laundry facilities

no laundry

mentioned above, we were across from the laundry facilities and could hear the staff talking in the hallway

clean room and kind staff delicious breakfast nice parking good location

lighting in the parking lot could have been better

paid extra twenty five dollars for an early check in due to traveling, and they told me the room would be cleaned

i called the next morning to see about a early check in because i had to get ready for a funeral

the gave us an early check in so we could sleep before work.

working ice machine and laundry on floor

close to everything you need (cranberry mall, sheetz, getgo) upmc hospital and turnpike laundry on every floor

dryer was broken and the one that worked took 2dollars off of me,no quarters at front desk for laundry

kids next door running up & down hallway & stairwell

competitive pricing; very clean rooms; all amenities i could ask for including refrigerator, gym

location, beautiful clean pool.

i was happy the pool opened that weekend for the kids

breakfast was great

breakfast was good, location was awesome!

clean and comfortable. kitchenette was very convenient.

no laundry service like advertised

staff doing laundry in main lobby

the kitchen and laundry are still under construction, and the free breakfast is granola bars and fruit

couldn't access pool, workout room, no laundry

laundry is available, takes cards, no coins needed which is nice

loved the pool and the hotel let us stay over our rsvp timing due to us only in the pool

pool closes at 10p

breakfast was grab and go items, and all the amenities were unavailable

staff was great & breakfast was good

liked the pool , and things to do for kids

room was very dusty, the towels were no absorbent, scratchy, very noisy and no laundry bag was in room

laundry room is a little expensive. but i do appreciate to have the ammentity.

no washer and dryer. they really should add laundry machines.

gym hours too short

breakfast was way better than

rolled in right at midnight with 2 exhausted kids and a husband and the computer switched and told the receptionist

wifi was great as was the free breakfast

one of the reasons we picked this hotel was because of the swimming pool for the kids

king rooms are great two tv's a sofa bed as well as a king size bed small pool gym area, next door you have dick

the gym looked well equipped, although we did not use it

staff member walked in the room while i was naked in the spa tub before check out time

m-s, not just on weekends, but was convenient with free wifi access, microwave, single serve coffee makes for

breakfast was not that great but there is an eat & park right next door

i am not a huge breakfast fan, so the buffet met my expectations

cleanliness was awful staff seems to not care much about what room is smoking and not smoking

the laundry was free the employees were excellent

i love that the laundry facilities are no charge, except for laundry soap

the exercise room and free laundry were a bonus

because we each turned it on accidentally when trying to turn on the light in the kitchenette area

greatest, which may have been one dude with sandles for footwear at work and guests or someone parking in the

to pay to wash laundry

laundry facility came in handg

cleanliness, personnel and breakfast selection and quality.

enjoyed the gym

breakfast was awesome.enjoyed the hot tub while son swam

our room was right across from the laundry and ice maker, so it was noisy at times

had a room across the hall from the vending machines and ice along with the laundry so needless to say i was

clean, great breakfast

the wifi. it was a poor connection and became frustrating.

t rely on usable wifi, ita

had to get our own towels, take used to laundry shoot

all the staff is so welcoming from front desk to breakfast bar employees. enjoyed the breakfast!

pool closed

pool

materials all over parking lot, debris on entry road like screws and brackets

laundry and gym were also closed for renovations and not available for use

friendly staff clean rooms breakfast!

entrance to parking lot

breakfast bar could of be kept filled better.

size, the amenities although the pool was down in the dead of summer; that was very disappointing

vending and ice on every floor, not the 1st floor with laundry

didn't get to use the pool or exercise room, wish we could have.

needs more parking

we used the pool it was open till 11pm

well kept property. loved the indoor pool

laundry room was one hour late opening one of the mornings i was there.

room was close by the laundry room, someone used the washer and dryer 5:30am, woke us up

we got in late and needed to leave by 11 so we didn t make use of the pool

my kids miss the waffles we use to make here while on vacation

love the pool.

the laundry was in desperate need of new machines!! were extremely dirty and old.

loved the fact the pool is saline

the room had a small kitchenette and seating area with a pullout sofa plus a curtain divider

wifi and air conditioning worked perfectly

was very nice and accommodating, me and my family were able to stay on the same floor and the breakfast was

airport transfers, the rooms are very clean, comfortable and the facilities (such as a laundry room

really like the food and drinks at bar

no indoor pool and limited airport shuttle service

bar was very good sahra the bartender was amazing she is a geat assett to the hotel she needs

fitness machine not working properly

parking for trip and the shuttle drop off and pick up. the pool and hot tub were great!

great facility, extremely friendly and helpful staff, free shuttle bus to airport every 30 minutes around clock

so disappointing for our 3 kids

the airport shuttle was efficient going to the airport. i hope it is that reliable returning.

bar / restaurant was nice with freindly staff and quick service

wish the bar would have been open :(

the bar restaurant was very nice staff was very friendly! food was delicious!

unfortunately, at this point, we had missed our shuttle

shuttle

the bar was a bonus

lot of kids in pools area sunday

this was first time we stayed at this hilton garden inn - the indoor pool was deciding factor

use the pool but it didn't look like we could have if we had the time to

i liked the two double beds and the pool and whirlpool

too short pool hours. no to-go breakfast option.

lexie in the bar was great

aware that the pet contract states: i agree to always keep my pet with me and not leave my pet unattended in

staff accommodated request for early check in - much appreciated

very clean and comfortable. the rooftop bar is awesome!

nice bar in the lobby

the breakfast was great and very plentiful. a large variety of items to choose from.

clean rooms, close to family, shopping & restaurants. excellent breakfast

staff, clean, great location if you like to shop, breakfast was very good

the bed was comfortable and the price was reasonable. the wifi was easy to get on.

small pool but adequate

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

a very good laundry room

amelia in laundry and the rest of the housekeeping staff were

room had had a recent smoker; new room had a chicken bone in middle of floor; wifi worked intermittently, front

were huge bugs in the room, the tv didn t work, the wifi didn t work, the bathtub didn t work

pool was closed

the gym/spa was limited and the sauna was not hot.

pet fee was $100

location was great. staff was great. gym was good.

we'll probably stay at a hotel close to the airport that has complimentary parking with a shuttle next time

glad to have laundry facilities on the property

free parking at the hotel.

breakfast in the morning is so good and convenient

you need more parking space.

the kitchen staff was very friendly

wifi signal was not very strong

they have a breakfast sandwich and a coffee station downstairs with a grab and go bag that you can sit and eat

cleanliness of the place, the combination of modern and classic, the breakfast, the shuttle and the staff overall

the hotel also offers a free shuttle to visit places in that part of pittsburgh

there's a bar on site

no breakfast, no laundry, and no cart to transport my property from the car to my room

no housekeeping service due to covid and yet bags of dirty laundry laying in the halls

the same as the laundry bag

i would love a full hot breakfast until 1030am, i would love a pool

the on site restaurant bar blackened blue cheese burger with tots and wings were amazingly

needs more variety of creamer for breakfast coffee bigger area to make coffee when busy a get and go style for

the pool was cold

location great. breakfast great. room, ok. parking good.

i like that there was a pool, and great parking.

there were only about 6 guests by the cars in the parking lot

the friendliness of some front desk staff. no trash bags in rooms or laundry bags. thin walls

the laundry area was out of order. i had to use the laundry facility at a property next door.

like to have breakfast be available later than 9 am

access to elevators and parking lot

and the door frame so can tell the door wasnt on correctly which is also unsafe the whirl pool spa was broken

large rooms great bathroom decent breakfast. we enjoyed our stay.

i like the fact that there is a gym and pool available to us.

breakfast was an amazing surprise

breakfast

room was very clean as well as the lobby and hallways and the gym the person we checked in was extremely friendly

no breakfast, safe area, room cleaned every day

restaurant and no breakfast and the microwave was broken

was clean, bed was comfortable, pet friendly (i travel with caged birds on occasion)

hotel is pet friendly, clean, fairly quiet with comfortable beds

breakfast not available, buddha statue in front area a little strange.

several times were turned down for towels because they admitted they didn t do laundry for several days

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

gym facility was terrible

the pool wasn't open for my kids

we didn't use the pool, but in order to use the pool, you have to ask the front desk (due to covid)

dirty laundry left in room

close to pnc park,shuttle driver was great and the breakfast crew was wonderful

staff and great bar and restaurant

was room service trays/food sitting in the hallway outside our door when we checked in and was still

no room service and limited snacks and beverages for sale

they left dirty laundry in a basket in the closet

key room card maker, ice maker, laundry room, printer for receipt)

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

the amenities of the kitchen were lovely to have available to us

the space, the kitchen that was supplied with kitchen items, the washer and dryer on our floor, the cleanliness

having a kitchen was an extra bonus

small pool

we had to use the pull out couch and discovered about 30 unused qtips and a couple of kids snack wrappers

no where does it mention a fee for pets

i would have like to see a better breakfast selection

the friendly staff and the property is pet friendly

room service was absolutely terrible

very clean, beautiful fitness room and pool

enjoyed a delicious light dinner at bar after a day of sjoping

it was very clean and had good room service.

asked for laundry service on saturday evening and i dropped my stuff at the front desk

housekeeping did not clean the room - left trash and dirty laundry

no plastic bags for laundry

also the football and baseball stadium and casino

pool was clean and fun for kids

our room was next to laundry room washer and dryer ran all night ud83eudd74

i was going to be picky or fussy, the swimming pool isn't heated, it's freezing sometimes lol ud83dude06 that

breakfast started at 6:00, but we were leaving for an early flight at 4:30 and the staff set out

- pool was nice

the pool was quite cold.

had an issue with guest laundry

has laundry too for long trips

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

they took care of the noisy kids, as soon as we called

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

the pool smelled heavily of chemicals

it was also nice having a full kitchen

breakfast was simple and delicious

no laundry facilities

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

was amazing for pnc park and rivers casino

the gym was great , nice to have microwave on the floor.

gym and common areas were not as clean as i would expect

is no guest laundry facilities

laundry facilities is a huge concern when travelling out of state for a hyatt i expect much more

staff was friendly and helpful. pool was bigger than expected. parking was easy and accessible.

multiple entries from the adjacent mall parking lot was confusing

shuttle service is really great

used on site laundry and staff was v

the receptionist seemed a little put off when we asked her for change for our laundry.

free breakfast was excellent and room was clean.

staff was cooperative. location was good and room was clean and equipped with full kitchen

i was glad for the fitness center

stairway carpet looks like it hasn't been vacuumed in years, laundry room was

our room was next to your laundry room . did not get any sleep./

quarters for the guest coin laundry were not available, either at the front desk nor from the change machine

staff was amazing and i loved that a bar was located inside the hotel so we did not have to leave

gym had about 3 of the same machines , so nothing special

very friendly staff. so helpful. nice laundry facilities!

this was the end of our trip and being able to do laundry on site was really handy

good location, great laundry prices compared to surrounding laundromats. good size room

enjoyed the wifi was available for me to work at all hours of the day/evening as i needed to, as well as

at breakfast

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

close to the con center. good price. large rooms. good ac. staff very friendly great gym

is no current restaurant or bar as ownership changes

city view wasn't great, but not terrible either. no room service or minibar.

no room service

accommodating staff, wonderful amenities, extremely comfortable beds, great choices for room service

very clean room. staff was very friendly and helpful. love the shuttle to the casino.

room service was good

location, modern, friendly and great gym.

room service was great, the bed was awesome.

services. no laundry. amenities. parking

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

website says there's laundry facilities in there or not

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

re right to close the bar and restaurant during covid, of course

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

and also liked the fact that there were kitchen and laundry in the room

let me have a late check out

my suite was incredibly spacious with a lovely kitchen, a kitchen table and a desk, a very comfy sofa and bed

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

there was a coin laundry so it was convenient to use

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

the pool and hot tub , the laundry facilities, and rooftop patio were all great

helpful staff, guest laundry

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

everything was great. the only thing was the bar was closed but i understand why.

is in my opinion that there should be no charge for wifi

room was great, bed was amazing with different comfort pillows and room service was wonderful

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

no laundry

great gym

free breakfast, good location, and airport shuttle

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

kids running up and down the hallway all night waking people up and other guests yelling

the complimentary breakfast was delicious

location, staff was friendly, pool for the kids,