way just for the hot tub only to discover when we got in that it was the same temperature as the pool and we

breakfast, zach was wonderful at check in .

however, when it comes to the breakfast that is offered in the pictures are very misleading

inoperative hot top low grade breakfast choices

breakfast was very minimal

convenient. had a laundry.

the gym was good as well and very convenient to maintain part of our workout routines

good gym and pool

genuinely friendly woman at desk - spotlessly clean - comfortable bed - parking - location was walking distance

parking area was too small for amount of guest

i needed to stand on my laundry bag to operate the microwave

location was perfect, parking was a breeze, the staff was very friendly, the room was huge and more like a mini

rooms, friendly staff, very quiet, enchanting use of old architecture, ada room, loved the full kitchen

not much was offered for breakfast but with the pricing i wasn t disappointed.

best of all, we had a full kitchen and sitting room

breakfast was good and not late ot was on time

the gym was a nice asset to the place

super comfy beds. clean and quite even with a lot of families with kids staying in the hotel

luckily kids don't care and our son still had a blast so that's all that matters

the room was modern, clean, great small kitchen, and we would have taken the shower home with us if we could

comfortable temp didn't make it to breakfast host friendly and

pool is tiny and no hot tub.

have larger pool for swimming, and make sure the lift to assist disabled persons is operable.

breakfast buffet was better than usual

says pool was way too small and not very kid friendly

they had laundry facilities down the hall on the first floor that were very convenient

they had a small office area were i could print off a few things for work and laundry facilities which i also

on-site laundry available, and staff provide free laundry supplies

com price, confused us about wifi code, and wouldn't answer front desk phone

a fake fireplace that looked like it turned on with a switch

there was a laundry machine making noise in the morning right next door on the wall next to the tv and the

the kids enjoyed the pool

restaurant had limited menu and no room service but food was very good

hotel staff very friendly, ate in bar area on arrival and food excellent

24 hours gym and pool, restaurant, and bar, clean, comfortable rooms

i didn't like the fact that there wasn't a laundry facility on site.

no laundry facilities

there is no laundry room as advertised

i like to have hot breakfasts available.

i like that they are the pet friendly and the staff was pleasant

flickered like there was some kind of electricity short, my boyfriend found a big toenail in the laundry bag,

needed laundry detergent and they were out as well as many other items

the location to the airport and also available of the shuttle to the airport.

no room service. very little food available.

had to stay on the bottom floor with a pet

wish there was laundry facilities for guests.

wish they would have had on-site laundry

the lobby is in a hallway that used to be the laundry room while under construction

it needs an indoor pool.

com we looked for pet hotels as we have little dogs

laundry on premises

love the availability of laundry facilities for guests

we were adjacent to the laundry, so we heard those noises throughout our stay

clean and comfortable room with amenities such as hot breakfast, laundry facilities,hbo & airport shuttle that

free breakfast and helpful staff

i needed the laundry, but it was out of order

laundry for guest was only one washer and one dryer and the room was super warm

needed to do some laundry and there was no information about where the laundry was

that's all my kids wanted

reception personal whom seemed extreemly anoyd by my need of help with the wifi

could improve on take away breakfast.

free wifi internet speed

kitchenette in room is convenient, tvs equipped with netflix (have to use your own login), bed is

the only thing that we didn t care for about the property is the fact that it is pet friendly.

the room had a fully stocked kitchen (pots, pans, cooking burner, ceramic plates, etc

we needed more coffee cups and laundry bags and they brought them right to our room within 5 minutes

there should be a list of hotel amenities/room service menu in the room

my kids especially enjoyed the pool

at the front desk at night was absolutely amazing (had a room service issue) as was the gal during the day

great shuttle service, cheap airport parking

great staff!! loved the sports bar as well!

the gym was sad. broken equipment and no water in the gym was a problem.

i were there so to say the turned on a lot would be an understatement the hotel restaurant and bar closed at 9

the pool was nice size and had towels

i wish the pool was a warmer temperature and the beds were a little more comfortable.

laundry onsite option was a huge perk

some of the dryers in the laundry area didn t work properly

the laundry room was right down the hall

with some table wear are useful,room is clean,the indoor pool is open,very good breakfast,good laundry

great breakfast. close but away enough from downtown.

was only 1 washer and dryer so i had to wait 3 hours to get my laundry in

room we were put in was next to the laundry room

of kids in the pool and hot tub

the parking lot was full when we arrived and had to park on the side of the road.

good location near airport with cracker barrel in the same parking lot for easy access

they have an indoor swimming pool, gym, and a laundry room

don t really offer any breakfast, it s mostly a frozen sandwich that you can microwave; - the laundry service

room was located right next to the laundry and the dryer was not fun to listen to that night

very easy to use laundry service as well

property is in a great location and provides a great shuttle option as well as park and stay

room clean and well stocked with towels, nice breakfast assortment, close to everything, ice and laundry facilities

left a small pile of laundry and have called they stated that couldn

the laundry: dryer was out of order

recommend this place it's convenient, they have breakfast, nice rooms, fridges n microwave, laundry

really appreciate laundry facilities for guests

liked the fact that there was a guest laundry

guest laundry was in terrible shape

they were very acamadating. they got us right to our room. our kids loved the elevators.

my kids love the glass elevators. i loves the salt water pool.

breakfast was fantastic, even if the guy at the omelet bar was a bit grumpy.

kids were looking forward to donuts at the breakfast bar

the pool could have been a little bit warmer, it was quite chilly.

we’re from florida so that was weird to us because it was very hot outside and my kids had to stay pinned up

very clean, friendly staff, great place to stay with kids with the pool and basketball goal.

we re from florida so that was weird to us because it was very hot outside and my kids had to stay pinned up

the key card did not get the pool door open and the laundry soap was out.

it was very cold outside and enjoyed the inside, heated pool very much

the breakfast was great and the people kept it stocked and clean.

that the people upstairs literally walked like a heard of elephants, and also the fact that the kids in the room

the breakfast is always incredible and the pool was fun for my son

laundry room could have had moe than just one washer and one dryer

tub leaked into laundry room below our room and we were accused of damaging it even though there was excessive

small indoor pool, laundry facility

our room was very clean and the facility also offered a laundry room to wash our dirty clothes at also a great

with the weather issues laundry was delayed, but it couldn t be helped.

it was fine. it has a place to do laundry onsite.

could hear people talking in the parking lot, and we were on the third floor

room with a walk in shower a room i did not have to walk far awesome clean big room awesome free breakfast

a nice touch), comfortable beds, ok breakfast (it's free so what the heck), great location, free wifi, fridge

daughter thought the pool was chilly

no laundry bags

we did laundry a couple times during our stay

the staff was super nice, and helpful. free laundry is awesome yo!!

available games and misc items to borrow, the cleanliness, great supply of cooking utensils, free laundry services

friendly, near great wolf lodge, very clean, smells lovely, wonderful workout facility, laundry, room has a

breakfast was served at 7:00am and it would have been better if it were at 6:00

breakfast was very disappointing

pool was closed, we were looking forward to the hot tub

loved the friendly staff and all the abomination they had. especially with having kids!

had the train out at 6am so didn t get your breakfast

staff was helpful when i needed to use the laundry

flat top cook top, coffee maker, toaster, hair dryer, dish soap, sponges, dishwasher pod, laundry facility $2

was a great stay, breakfast was good!

the addition of the kitchen was very helpful for our stay

the pool and fitness room were both closed and worst of all the beds were awful

the pool, ice machine, laundry room all were closed

it had a smell of sewage in the parking lot that lingered in the lanny and halls.

easy parking even when fully booked

actually wanted to go to the swimming pool, but just ran out of time due to opening and closing.

the bar tender was pregnant so she was a little

no laundry facilities

the location and the design of the parking lot. it could have been bigger and wider.

there was a lot of scummy people walking around the parking lot

the breakfast offerings in the morning were plentiful (eggs, sausage, biscuits and gravy, and more)

you can't enjoy a pop,beer or water as you relax in the pool/hottub area.

pool was not in working condition, the pool was the main reason i booked our stay here

casino across parking lot

the pool wasn't avaliable or ready, wasn't very clean, needs lotsa maintenance

but the construction is a mess mattresses, sitting in the hallway and in the entranceway out of breakfast items

they pulled the breakfast very early

no wifi password

the continental breakfast was limited to waffles, cereal and milk

that they had breakfast bar, nothing worth talking about

provide at least brewed coffee and donuts for your advertised breakfast

my confirmation and a placard in the room stated that breakfast was included with your stay

rooms are spacious with a full kitchen

breakfast and decaf coffee available upon request

huge tv, nice kitchen set up, comfort bed (pillows were really poofy

very nice. very clean. dishes and a kitchenette with stove top burners were a nice touch.

breakfast wish it was out later design of room efficient stylish and comfortable sofa and

the bar is never really open

the bed was hard and hard to fine a parking space

really a problem, but we went to the bar about 5:15 to have a drink, and the lady was still counting the register

some seminar going on and parking was a nightmare

room service first day

the location breakfast my wife wasn t a fan she liked the bagel bar and fruit bar but would of liked more

i liked the gym and the garage parking.

not a big deal but i had to ask what time breakfast was and where the gym was and where the pool was

i got there the room smelled like a gym locker

ruben at the bar in the evening was top notch and so fun

were disappointed that the pool was broken and our kids did not get to swim as they were looking forward to that

pool friendly good breakfast

the pool room was too cool

were disappointed that the pool was broken and our kids did not get to swim as they were looking forward to that

indoor pool was chilly but my children loved it and that was the reason i got the reservation was so they

t find my reservation for almost an hour and a half also later on after coming back from the casino, my room

was so good lastnight the bar man was very great love his work he s a very good worker i will be back in the

very clean and plenty of free parking

and rushed my family out of the hotel, mind you at the time it was just my fiance with our three kids

pool is not really for adults

fact that you don't have a laundry room

they did not have a laundry facility

it was ok and they have a laundry area for customers

them a warning and said don't let it happen again this place does not have a for you to do your laundry and if

6) requests for additional towels had to wait till next day when laundry service started up again

laundry room

there was no listing of what was available to the guests from the kitchen/prep station area

breakfast had a hotel team member scrambling eggs upon demand

clean, friendly staff, helped us check in early. good breakfast

the pool was small

the wifi wasn t working for 24 hours

the drinks at the bar were extraordinary and the art in the gallery was mesmerizing

com error, but the pet fee was not explicitly stated and so we arrived to an extra $75 non-refundable fee added

the savoy bar inside the hotel was a perfect stop for a nightcap

the staff was amazing! the room was super clean and room service was superb!

staff and signs everywhere saying kids are not allowed padlocks in the light sockets a guard chasing you at the

smoke in casino

casino bar tender

location, parking, room, and staff

you should allow kids at your hotel.

hotel, great gym, very clean, polite staff, central located, good spacious rooms and very comfy beds

breakfast was great

very clean, great breakfast, whitney was so friendly!

breakfast was nice enough but didn't live up to they hype of the reviewers gushing about it

signing on to the wifi was a pain but once i got on it worked ok

bar soap in bathroom, also cleaning people did not supply a laundry bag

checking in we went to our room and the hallway was full of dirty laundry

however no laundry bag nor any bar or hand soap

very noisy, kids ru ming around hotel late night and very loud.

the indoor pool was freezing cold so my kids couldn’t swim and they were looking forward to it

there were at least two wedding parties the weekend we were there so i get that laundry was busy but we did

it's a lovely location and with the right menus and bar snacks, this place could be hopping

wifi was not working the first day i was there

room service woke us at 1 am

spent more than we normally would as a treat to ourselves for a weekend getaway without kids

we were looking for laundry facilities in the hotel and there was none.

noise from laundry???

nice staff, clean rooms, pool!

they charged me for breakfast that wasn't provided.

the location was perfect, also the staff, especially at breakfast was top notch.

the tall, thin gentleman working in the bar was extremely friendly and fast at service

great breakfast and coffee

the only thing we didn't like was no option of a hot breakfast in the hotel.

too much, didn t try, looked good for breakfast people.

nighthawk bar with live music awesome

the room was great and i enjoyed spending some of the evening at the bar listening to live music

to order room service you need to locate the menu in the tv then call the bar to order

i got it that that the bar area sits squarely in the middle of the restaurant but when you are paying a premium

great location. awesome bar and great dinner.

the candy in the room, we had to hide it from the kids.

short staff and no room service due to quarantine so understandable.

nice bar too

one time we called room service and got no answer

over priced room service

worst problem was 3 kids followed me back to the hotel yelling at me

great hotel with excellent amenities. free guest laundry.

self-service laundry room

they had a guest laundry facility, which i did not use, but seemed useful

nice breakfast, coffee in the very early morning. good guest laundry.

nice clean loved the gym !! new good cardio equipment, dumbbells , cable machine !!

good affordable food and drink at the bar where you can enjoy the friendly atmosphere

the pool and hot tub were very clean and offered a nice view of downtown from the windows

of my partner s nut allergy by making sure there was no cross contamination with our room service orders

also, ordering food from the lobby bar was a bit clunky

it also has the best, well-equipped gym i have ever seen at a hotel

not get coffee in the morning because they did not have a staff member who could run the coffee bar in their

due to covid the breakfast options were limited but there was still breakfast provided.

pool

the pool was gross

pool was freezing and no hot tub

i wasn't able to use the pool or gym, but i had no issues using their laundry room

it was clean, comfortable and had free breakfast

heater on the pool was broken which made it too cold to swim

love the bar and the pool i would ve liked to of seen a jacuzzi and it said it was heated

the kids loved the indoor pool and free breakfasts

stops at the door of the hotel, the staff was extremely friendly and very professional and a nice gym &

at the door of the hotel, the staff was extremely friendly and very professional and a nice gym & breakfast

more of a pet walking spot

didn't have breakfast at the hotel, so i cannot say if it was good or not

great location! very nice clean rooms! great breakfast!

modern and updated, free laundry (self serve)!

it totally ruined our plans for celebrating the kc chief’s super bowl parade with our kids, a waste of $200

she was so sweet to my kids and helped us with the pancake machine

the variety of breakfast items and drinks were just the right amount

the gym space is a little lacking, but still clean and sufficient.

good bar scene; good meals; good room layout (i think think that's the right word?).

i wish that the espresso bar was open earlier than 7am... even 6:45 would be great!

location, cool vibe, the bottom floor bar and rooftop bar were both excellent

loved it all except for no room service, easy access to food or coffee machine in the room.

i have stayed here before but experienced the bar for the first time on this trip

room was spacious, and having an in-unit laundry was a huge convenience

got late check out but they were kind of weird about it

nice bar in the lobby with ample room

no coffee bar other than in room

were not informed about the pet fee and blindsided after check-in