pool area was

every person connected to the hotel went above and beyond, especially the shuttle drivers and breakfast staff

the wifi was terrible and there was no hot tub like site listed on the website

wifi constantly disconnecting and incredibly slow speeds

difficulty parking. the shared lot was always full when we returned at night.

breakfasts. coin laundry. nice staff,

clean, comfortable, friendly staff, laundry facility, location, breakfast selection was good.

was very good and had a great selection, free laundry on site, very clean and the staff was wonderful

free breakfast. free laundry.

was awesome and laundry was free

there was no fridge in the room, no laundry bag, just seemed that basic amenities available in other hotels

i didn t like that they had no change for me to do my laundry

i went to do laundry in the laundry room and the washer and dryer worked

breakfast was good didnt clean room in 2 days nice location nice parking

need restaurant and breakfast . need shuttle to casino

laundry facility was not accessible due to the money change machine not available for change

guest laundry,

we were sitting with food and went up to get juice and kitchen staff lady shut machine off as we were sitting

parking was easy rooms were super spacious staff were friendly and responsive there was an indoor pool (didn't

was a decent hot breakfast and sides and coffee every morning parking was easy rooms were super spacious staff

bar closes to early

the wifi was poor i couldn t watch a video on my tablet

cars in the parking lot were broken into and we had to find this out from other guests.

else because my daughter wanted to swim) dirty room, son ate a skittle that wasn't ours, wifi wouldn't connect

pool shut down

of space, nice gym, nice laundry room, very quiet, all the staffs are friendly and super nice

the breakfast was amazing! staff very friendly and helpful.

hours on the breakfast ended at 9 rather than 10, which seemed a little early to end breakfast

the breakfast was excellent and the room was very clean and comfortable

there is an outdoor pool and a basketball court, which makes it ideal for families

my room wasn t ready and there was a used soap bar in the shower

room was clean, there were enough tv channels, also for kids, bathroom clean with enough towels…had all the

the restaurant and bar a huge plus

great location. easy parking clean hotel. staff was great and very kind.

the bar was nice and for what breakfast was, it was decent

the price, the exercise room, laundry on site, the view

was comfortable and the laundry room very helpful

the staff and the breakfast gathering.. it allows for community.. very special

gym

pet friendly hotel with big area for pets around the hotel

laundry services and miniature room kitchen

big plus was having the complementary laundry facilities

best part was laundry was free

i also had a safe in the wall in the closet, free wifi, free laundry

site laundry(washers and dryers)

was a little disappointed to learn that you can no longer have private times lots for the pool

the hotel was in perfect location mall & casino not even 5 mins away

esthetics of hotel and the full size gym. lobby and rooms were clean.

i had a wonderful time the pool was warm and the staff was pleasant i will be back

no shuttle back to bwi prior to 7 am

the fact that they have a cc laundry facility and the in suite kitchen

elevator was slow which i used quite a bit due to laundry

chambre tres petite. le divan-lit cogne contre le bout du lit en l'ouvrant.

the fitness center really needs to be updated with more equipment

staff was extremely friendly even my kids took notice the hotel is well kept and cared for breakfast and free

no laundry at the time . . breakfast . not complimentary. ??

except the laundry is old school i can t use , coz need coins

i specifically booked the room for use of the patio, heated pool, laundry on site in room coffee and free

to grocery store, food, walking distance to restaurants, shops, free parking, hotel has a pool, laundry facilities

facility was nice, pet friendly.

good gym and flexible access

they have a spa advertised, when i contacted the front desk, i was informed that it hasn t been open since

no free drinks in the casino!

bobby's burger bar has serious issues

and casino is in a massive suburban shopping mall with endless stores restaurants outlets everything

wonderful restaurants in the ground floor, staff was very helpful. has onsite coin laundry

all the on-site facilities grill bar, laundry, gym, close to airport, close to shops.

laundry was a little pricey.

casino

i also asked was the pool open and is there room service to which i was told by a young lady no for both

even when i went to the laundry room to get some more those were dirty as well

things missing from last time i stayed 2 years ago - room safe, complementary laundry detergent, and kettle to

the breakfast buffet is back. guess laundry room.

i see it the water is not 100% clean and clear, also i didn t like the way the laundry room, and the machine

the parking lot was small

wish it had more laundry rooms

we loved the pool/hot tub!

the toilet ran all night. pool closed one morning. heater in the room didn't work correctly.

everything but parking.

bar is over priced

a laundry cart was abandoned in the hallway (10:30 pm) and there was a towel on the floor of my room

we suggest that westin should provide complementary wifi facility in the room.

the pet friendliness was a big plus

your online presence offers free wifi, but once in the room, there was a charge for it.

i also didn't like having to pay for wifi

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

the gym was well equipped, the breakfast was really high quality, including cage free eggs and organic options

the gym was well equipped, the breakfast was really high quality, including cage free eggs and organic

shuttle to the airport and light rail

the laundry room was on 1st floor, a plus since we needed washer & dryer

to noise in my room mind you i know how much noise you are suppose to make he claimed my kids was stomping and

outside at the pool

the location is amazing...it is comfortable as far as traveling with family and kids.

the free breakfast and the in room kitchen

breakfast is awesome and so is gary the a great cook/employee ud83dude0a i did use the laundry and it was free

there was also an area near the laundry that felt very hot

wifi wasn't free and the coffee maker was great but only had decaf coffee

loved everything wish they had room service

service, breakfast

loved that the property had a indoor pool gives the kids something to do staff was super nice and very helpful

great hotel, clean, great breakfast

liked that you had to reserve pool times

too long for a plate in breakfast room the services so so slow ( should give out paper plates instead) and at

love them having breakfast

i did book based on the amenities of room service, restaurant on property, and laundry

love the shuttle to md live both ways, date night bonus! no one had to drive!

did enjoy the location and well as the facility because it was very clean and had the bar area although we didn

friendly staff. located by casino and so many stores and restaurants

the hotel had great amenities: a pool, hot tub, a bar in the lobby and a little store with snacks and other

pet friendly.

desk was able to let us do an early check in

the pool

staff was very friendly and helpful has a nice gym and basketball court

specious room, good staff,quiet environment. specious parking area.

heater was as loud as a laundry machine running all night

location was in a safe and convenient area and the breakfast isn t your ordinary hotel food

staff from the kitchen was very nice but need to be ready for the guest to come eat from 6am until 10 am had to

the bartender was the cook, so he had to leave the bar to go back to the kitchen

the cleanness, the staff, i had a roll in shower, the kitchen.

good distance from outlet mall and casino

shuttle to casino. good free breakfast

the wifi didn't work on my phone kept reconnecting so couldn't use it

the only thing i was not happy about was the breakfast but that was not your fault

convenient location excellent room service great staff

the kitchen and full sized fridge/freezer was a huge bonus, laundry facilities are great

there was a free laundry with fresh apples which were also free

they also had a complimentary laundry area and complimentary coffee

free laundry

although i had a coffee maker there was also free coffee in the laundry room/snack store

provides self service laundry and detergent.

then upon leaving i asked for 2 trash bags for my dirty laundry guess what she gave me

pool with hotub and open late i great

good location, indoor pool, 24hr gym, chupa lollipops galore (kids loved it)

it was frustrating as the kids were tired

he held the laundry been why i put the stuff in basket

train to dc. self service laundry, shuttle to train, hot breakfast and friendly.

very clean, and laundry services available

took five dryer cycles to dry my laundry. $1.75 a cycle!!

great amenities, laundry use, delicious breakfast, clean rooms and bathrooms, dove soap products and a nice

there was no clean towels available the next day when i ask house cleaning for some i guess the laundry person

the rooms and laundry rooms need to be cleaned better because they were disgusting

i wish the kitchen could have been open for room service.

the pool table and bar in the lobby where great

there was free shuttle to the casino

the pool was nice for the kids, but i couldn t enjoy the hot tub

there were kids running the halls but thats not your fault

well maintained property huge room, close to airport and excellent shuttle service to

it was during the christmas season, the price was right for all that came with the rooms, pool, gym good breakfast

out because our flight was delayed and they held our bags and we were still able to take the shuttle to the

they offer laundry machines without fee, you need only the detergent

the complementary for laundry and the shuttle were perfect

cleanliness, up to date accommodations, on-site free laundry with the latest technology appliances

kids and i were not too happy about the pool heating system not working that's the reason why i book there and

the hotel's meals are healthy, breakfast is rich

as soon as me and my kids was able to get in we had to evacuate due to a cigar being in the pool

the actual design of the two properties together and the bar had wonderful music and vibe.

that said - my kids were not impressed

hotel was selected because of the indoor pool, but was unable to use the pool

friendly staff, wifi, breakfast, decent gym

, free laundry facilities, nice gym, quiet

only thing i suggest is to keep laundry room a little bit more clean.

there is a laundry area and they sell detergent there

awesome amount of space, great place to do some laundry.

the free laundry and dishes in the room

also, my room key didn t work for the laundry room and on monday morning my room keys had to be reset again

we were traveling with our dogs and they really catered to our pets

in room service

the food and bar 10/10

the property was clean and the staff was friendly. they offer shuttle service to the airport.

the guess laundry room there was plenty of hot water t.v. channel were ok

is located, free breakfast which i stopped eating after the second night i found bugs in the laundry room

then i was doing laundry and found 5 different bugs in there within 20 minutes

that it was under construction and that none of the amenities were available, no fitness , no laundry center

hotel had not done laundry

beds comfortable. location good. pool area nice

great location, shuttle to airport and $5 parking! what's not to like?

i had to physically go to the lobby to order room service after a long day

i was traveling with kids and the hotel accommodations fit them as well

no information about room service or breakfast or anything inside the room

there was someone doing laundry next to me at 3 am

their laundry system was really a plus, very easy and efficient to use, made a good difference for us

we have no problem letting towels dry and reusing to cut down laundry, but they were taken away one day and

nice breakfast until 10am and laundry available

rt 100 traffic noise. laundry is poor state. no coffee available in lobby

room had a dirty laundry type of smell it looked clean but had an odor but other than that everything was

laundry and shuttle available. breakfast option was relatively good

cleanliness,the over all space of the room and the fact that they have in house guest laundry room

i did my laundry and had some breakfast before relaxing after work

left in the refrigerator *small parking area *laundry room was dirty *transitional housing, the children next

if you want a hotel with a laundry, this is not for you. it doesn't have one.

only complaints which are minor is that there was no laundry machines, and nowhere to change clothes in the pool

not based on when i asked about laundry facilities and the television channels

no laundry facilities.

breakfast staff

called for washcloths and towels and they dropped off towels only in a laundry bag

may 22 evening the lobby bathroom is awesome there was no laundry bag no tv instructions no literature in the

was no breakfast offered, the laundry machines were pay as you go and they didn t all work

two of the four laundry machines were inoperative

pretty place good food gym pool ride back and forth to the airport nice staff all the way for 5 days of your

we loved the use of laundry washing and drying free for hotel guests

the staff were friendly and there is a good laundry facility

was a great variety of food available for the free breakfast

the lady that handles breakfast was excellent and accommodating with my mom's diabetes.

room service was very upsetting

laundry not working need more house keeping ud83dude2b as for my 3days stay didn't even see one

swimming pool, fitness and laundry room was both out of order

2nd floor laundry room is in poor condition and can be considered fire hazard due to expose electric wiring

the staff were great. breakfast was good. nice clean rooms. laundry available.

weed in the entire building, dirty van, dirty building, lot of small things not cared for like laundry broken,

pool open all year so my 8 year old had a blast

evening shuttle is a bit slow

kids were ready to swim and i get there and pay to find out the pool is out of order i then asked

pool wasn't open but we understand it was no big deal just would have been nice coming 8 hours away

needed an extra blanket, but the front desk staff couldn't help us, only the shuttle driver has a key, so we

facility mostly quiet, guest laundry much appreciated

dirty laundry and trash was in the hallway as we walked to our room at 3pm when i checked

even on teh 4th floor it sounded like laundry machines running off and on with tennis shoes in

shuttle service to airport and cheap ($5) long term parking

pet friendly staff friendly

were surprised by the quality and quantity of the breakfast

right off the main road of rte 100, parking spots available close to building even late at

staff was so friendly. breakfast options were very good. nice outdoor fireplace

breakfast was very nice and had a great selection of hot and cold options

location. pool. breakfast. great room

smell like weed, trash in the hallway, dumpy grounds, old laundry machines that didn t clean it or dry my

your laundry rooms are so disgusting old and half working

the laundry situation is ridiculous

there where only two laundry facilities and both where not working nothing worked

they offer a great breakfast included in your stay and affordable laundry service as well

was able to access the laundry facility and the fitness center

there is an option to do laundry, with supplies provided by the hotel

full breakfast was fantastic and i also liked the fact that the hotel had laundry facilities within

access to pool, fitness room and laundry

kids running around unsupervised, people doing laundry, walking around with no shoes

a guest laundry

also no breakfast or self-service laundry

no laundry and no microwave

laundry machine broke down and we had no clean sheets or towels for 3 days

the shuttle provides free access to properties within a 3 mile

scum on the top of swimming pool,my laundry got stuck on spin cycle stil dirty

laundry diy

longer pool hours *laugh*

children) that contained wonderful little extras like mouthwash, shower gel as well as neutrogena bar soaps,

we were shuttled to and from the new guinness brewery, which was also fantastic

at all hours of night couldn't sleep walls paper thin room on 1st floor adjacent to lobby and laundry room and

close to the airport, shuttle, free parking, and good breakfast.

breakfast was great & pool was great

paying for parking

no parking

had just spent 4 days camping and would have loved to have had laundry facilities at this location

wish they had laundry facilities

shuttle for the concert. great bar with finger food. breakfast great!

it would be nice if the restaurant were open all day and room service

the wifi was great

didn t have any they are fully booked i asked how does that work you don t have people doing laundry her

they give breakfast, has a pool and a gym

the parking lot isn't well lit at night, the beds are uncomfortable, and there was dirt on the wall in

would ve also appreciated a full-fat yogurt option for kids

we couldn't take the kids swimming because the pool was closed

laundry was convenient however the machines needed a lot of attention in the cleaning dept

laundry facilities for the entire hotel only included 1 washer and 1 dryer.

we enjoyed the clean room and pool along with a good breakfast

but didn't do it again, so the snow had to melt in the parking lot by itself for the 2 weeks we were there

very clean, pet friendly, comfortable bed

good facilities, including the laundry. it is very convenient to fort meade business park

the hotel was extremely clean, staff was friendly breakfast was pretty good.

gym is very small, ideally should be twice the size

staff, breakfast and facilities are excellent

no pool or gym

it has a lake view, it was nice inside & out staff was nice, easy parking

my room service order was messed up

the gym even had a view of the lake

during the second call, we were told they have no record of our request and they would notify the kitchen

we hit the hotel bar after the concert, where they had drink and food specials that tied into the concert

guest laundry machines $3 per each load and machine.

bar had one lady running it and cooking the bar food, and on a saturday night

free wifi is so slow one cannot do any work with it

there s a bar in the lobby as well as adult beverages for purchase at the front desk

com but will write again: bartender was great, very friendly, but we ordered drinks at 9:45 since bar was closing

no way to do laundry or close laundromat

with laundry trolley and wheel bins, breach of health and safety

unlike many hotels in this area the wifi there was great

no pool, they claim to have an exercise room, never saw it

our room had a used bar of soap in the shower when we arrived and wet towels folded like they were new

non-guests were allowed to enter the premise, use the bathroom & the laundry

and immaculate room, almost like an apartment very clean comfortable bed large bathroom free laundry was a great

another situation was the laundry room the dryers was broken and i had to dry my clothes in my room

the bed was comfortable had guess laundry room had good hot water and water pressure

breakfast had no drinks ( apple, orange juice) they were out of them front desk not very polite laundry machines

oddly the laundry was free

based on the condition of the clients going in and out the front doors, and with the free laundry services, i

need more breakfast option like grits or scrambled eggs

it was great, especially the free shuttle to the airport

the breakfast was decent, with several options, though the food was bland and overcooked

the laundry room was safe and the machines worked fine

people sitting in front of our room smoking marijuana

was no breakfast as advertised

they were over booked and i was put in a room that was not properly cleaned i was giving a non smoking room when

wifi was slow

pool breakfast needs improvement laundry room needs supply machine door needs to be adjusted to open

- also, in their website it mentioned about them having laundry service available

also the laundry room is located on the 4 th floor and i am on the 2nd floor

didn't like being by the laundry room

laundry room being on the 4 th floor and it is only 1 washer and 1 dryer

parking lot is kind of tiny and it was full

tv and wifi kept going out

couldn t connect to the wifi

allot of police activity. drinks in parking lot app day and night

couldn t connect to the wifi but, overall the stay was great

cleanliness, the friendliness of the staff, the indoor heated pool, the laundry room, the newness of the

breakfast

it provides a kitchenette but there were few eating utensils and dishes

a bar or lounge would be nice

the parking lot was very dirty with many papers, plastic bottles and cans that looked like they had

add more laundry mcs

ice machine and laundry was working as designed

breakfast nice location good value foe money you can add 1 more laundry

were being completed so the laundry room was not available and my length of stay there was for almost a week,

staff let me do laundry after hours

laundry room needs better and more machines

was broken, mgr bought another one that had burnt material on the bottom then i was told to go to laundry area

liked the necessities in the room, location, parking and price

wifi didn t work in the room we were too far and was not pleasant not being able to use wifi

wifi, no tv and no hot water, called the main desk multiple times and he said he was new and couldn

i asked for extra towels and was told i would have to wait until they finished doing the laundry

the laundry, fitness center, and pool were great to have.

guest laundry facilities available

parking

swimming pool