absolutely nothing about this hotel makes it five star - no on-site gym (although you can ask for a pass to a

good at ash bar was yummy, drinks at blooms on bingo night was fun

the design is super fun and leans into an opulent deco look and the bloom bar is excellent

solid climate control and very unique in-hotel dining and cocktail bar options

location for those without kids/families

the laundry room was great too

breakfast was outstanding

the parking lot is just cross street from the hotel with ev charging stations

have been given only 2 vouchers for breakfast even though we were 2 adults+2 kids and i paid for the breakfast

only problem i had was the room service delivery woman was rude

the top floor of the hotel has a great bar restaurant with spectacular view of the city

was attentive and friendly, the rooms were clean and comfortable and the topside restaurant and bar was delicious

room service too high

friend enjoyed the gym

up in room including the clean and modern pot, comfortable beds and great pillows, lovely rooftop bar and

lack of room service.

perfect spa, very tasty food, recommend to take benedict eggs with maryland ham - super tasty

hotel has a free bar with a variety of different drinks and a big assortment of table games

not important but single-use detergent for laundry , was on sale for 5$ :) if you plan to wash something bring

free laundry (you need to buy the soap, if you do not have)

they even have a laundry room available to guest

free laundry facility

complimentary laundry was also appreciated

breakfast, laundry area available

there is free laundry (just need to buy the detergent)

spacious room with a kitchen, complimentary laundry ,nice breakfast,nice staff nice everything ud83dude0avery

& helpful staff, full breakfast, refreshments happy hour on specific days, fitness room & laundry facilities,

needed your room key to get into the common bathroom ,laundry and fitness room

laundry room smelled like a sewer and we had to do laundry and our cloths smelled disgusting

the laundry room didn't have good circulation

i need more space with little kids

we had a bit of extra space, too, so i could get up and enjoy a cup of coffee in quiet while the kids slept

hotel inside was clean and quiet. loved the breakfast. happy it had a gym

we wasn't told about the laundry facilities until the day we were departing

good laundry room

both desk clerk and laundry personnel were sullen/upset during interactions with guests and it seemed like it

location, excellent breakfast and the beds and rooms were spacious and comfortable

clean quite swimming pool was great

are washing towels you cant wash bath robes the bed sheets had a crusty feel to them think it was laundry soap

the hotel needs to look into their 3rd party laundry company they are using

the only place that had an door was the kids room/bathroom and closet

after 2 hrs and family with small kids could't sleep pass midnight, finally they agreed to change room

restaurant and bar on site

like how it has a laundry room, storage and a full kitchen and stove in the rooms

on a positive note though when we needed quarters for the laundry a male staff member went down the street to

breakfast, a laundry room for those wishing to do their own laundry

full kitchen and full sized refrigerator, i loved it

i didn't like that there were hookers and kids outside of the hotel

laundry machine and dryer machine in the hotel

they have a laundry service in the basement of the hotel and they also supply laundry detergent and fabric

very good and central location with a lot of history to the building + a good onsite gym, laundry and coffee

no washing machine. it costs ridiculous money for laundry.

were on the mattress cover there was no toilet paper towels one wash cloth and two towels no laundry bag door

only issue was that the a/c was out in the bar area

there is also no bar yet it s advertised as having one

were spacious and clean, staff was friendly and helpful and even accommodated an early check in

breakfast bar was literally some breakfast items on the bar of their upcoming restaurant

exceptional friendly work staff from valet parking bar and restaurant workers front desk everyone was very nice

entire stay was great, my room was clean, the staff were professional, parking was great, and the laundry room

no laundry serviced as stated on booking

no towels outside the room in the hallway there was a pile of dirty towels (like 200+) as if laundry wasn

uselly collect qeurters for laundry and all so i got some

the laundry machines did not work and couldn t get the money out

found dirty laundry from previous guests under covers

there was trash and towels and piles of laundry outside all the rooms on my floor in the hallways from saturday

laundry facility was not kept well and drier didn't dry

need extra charge : wifi, water not friendly : self laundry only can use quarter coin, but the front desk

coffeehouse and bar was unattended much of the time, so you could not get a drink or snacks

no laundry facility which the website said there was

thing i didn t like was being next to the laundry room

dirty laundry and trash in the hallways

the breakfast is also good food and the bar has good drinks

staff seemed overwhelmed- i asked for oatmeal which was on the menu and it never came- one of the kitchen staff

to convention centre and harbour laundry and ice facilities good size room and sofa bed secure luggage

clothing so i had to run out and try to get coins, which were not in the hotel to put into the laundry machine

no light in laundry

ate breakfast at the hotel every morning, the buffet was very good and was always well stocked

gym in a poorly lit basement and 91 degrees inside

i had a few questions about the the laundry facility and they were able to get my key card all set up to use

cleaning lady threw out my girl friends dirty laundry bag

guest laundry facilities are wonderful

room service food was terrible.

that the room we stayed, the bathroom was overlooking the area where weddings take place and the pool is and

house keeping was out of many items and little things like toiletries (hand soap) , trash bags, laundry bags

a bar and restaurants are near by and inside

has a little gym, it's near the ballpark, and convention center, the staff was friendly.

they had coffee, a bar and restaurant

everything about this hotel and my only small complaint would be there's a fee for in-room wifi

whoever is doing the laundry, please wear a hair bonnet

good and reasonably priced laundry facilities

no facility for laundry

is now our go to hotel according to my kids as they loved the studio suite staff was amazing best i have witnessed

the valet attendent to front deskand especially hotel employee in the breakfast bar who made us feel like we

no room service

then i ordered room service and it took an hour when they said no longer than 45 minutes and the molten chocolate

no breakfast included

breakfast buffet was sooo good

bar closed too early

of an upgrade considering the location by the harbor this is the property where i had to pay for laundry but

this is the year of 2026, not 1926. using coins for laundry is absolutely ridiculous

room service was excellent

the room size was great the kitchen was great

location, amenities and breakfast. pet friendly and dog bathroom area.

room service for towels was very prompt

i also asked for towels and bar soap

the food from room service was good and not too expensive

hotel lounge bar and restaurant were horrible and insufficient

more from the bar and grill

one out of 3 rooms was ready, but we were only allowed to use it after paying an early check in fee

the pool reservation and the parking situation.

it is always nice that they have the couch area to be able to sit separately when my kids are watching tv on

wifi was easy to connect

next time we would like to have a room with less kids on the

mountains of laundry in plastic bags in the halls

nice size gym

pet friendly

great location, friendly staff, very clean, free wifi

but the pool and hot tub was great and the bed comfortable

no room service no laundry

exceeded the 6 day after reservation and is already recorded in the system, so can t remove the laundry fees

bar staff was fantastic under pressure

no bar soap in room

they didn t utilize the outdoor bar area. it was only for special events.

the courtyard should do a better job with laundry service

the laundry was also good and often vacant for the use

birthday without children for the first time in forever and he added complimentary drinks at the bar which was

no room service

too much noise from people passing in the corridor going to the pool and also can hear kids screaming

gym could be a bit better equipped.

everything, specially the spa and the restaurant bygone.

the pool and bar area.

ve been in bigger and better rooms for $500 less i thought the mini bar should ve been free and a whole lot

called multiple times for someone to come pick up our room service cart and no one came

the room was immaculate, the location was a+, we had a quiet room at the end of the hall, free wifi - it couldn

this hotel was very ckean and the breakfast was good.

had to ask where pool was when breakfast started/ended check out

was a bag breakfast consisting of oatmeal bottle of water and a nutri grain bar didnot like because i donot

a little more variety for breakfast

bartender in cellar bar never acknowledged us

there is a nice bar downstairs - the bartender steve makes an excellent hot buttered rum - a drink most bartenders

95 charge for' incidentals' like wifi and the water bottles they leave in your room

great bar downstairs called the anchor bar

location is amazing and room was very big. pet friendly was helpful.

not sure if there's a way to quality control that since i know hotels sometimes outsource laundry but just

the breakfast was very nice.

bellman and room service very courteous and

great staff from reception to valet to room service to housekeeping!

everything but especially the pool.

great breakfast included

00 for amorite charges ( fancy coffee machine and use of the gym) it s not optional they will charge you, plus

not enough seating for breakfast. we took ours back to our room.

small 39 rooms...quiet and good free breakfast. great location on the water.

the breakfast is excellent

pool was closed

was like pool water temperature

that dirty pool

the bed is great; the work station is good, with dependable wifi

the breakfast was great fresh and with plenty of options

things we were looking for, close to the cruise terminal, had breakfast included and had a self laundry area

was not clean - dirty laundry from a previous occupant and trash left as well as bedding still looked as bed

the bar service was a bit off - the person serving food and drinks asked me to wait while she prepared

only the parking situation

dining recommendations are barracudas, chx for lunch, easy like sunday for breakfast

super close to john s hopkins and bar staff was great

clean and stylish. great location. bar was decent. great service and friendly staff.

was told the restaurant and bar would be open but it wasn t

was very clean and in good condition, including the lobby, room, very nice bedding, and gym with good quality

the gym was also good

beds are a little hard, and i don t like that they locked guests out of the laundry at 11pm - that s when

suite of services are not available post covid including mini store, laundry detergent and all the vending

laundry facilities were in another building

no access to gym before 7am

poor room service, unfriendly bar tender, noisy air conditioning

was put in a pet friendly room that smelled of smoke and had pet stains all over the carpet

the tv was also not functioning properly seems the wifi is very slow we were at the 8th floor so not sure if

one lady in the bar sorry i did get her name was exceptional attentive magnificent

also kids went to the pool no one came with towels even when i called and requested more pool towels

pool not available to the kids, breakfast food could have been warmer n offer more than sausage

availability last minute. laundry room upper floors. 24 hr clerk and staff are visible.

me, my wife and my three kids slept in our van cause the hotel was so gross

breakfast could have been better, but, the overall increase in the price just to have sausage, eggs

one thing - i requested a non-smoking room and the assigned room smelled like smoking all over the place and

door to a gospelconcert it was to much noise n across hall from a baby shower with too many kids

property was not clean, pool was not usable, no laundry facility, no restaurant or bar on property as stated

there s a coin laundry

room service was terrible

the staff is always so wonderful at this location, sad the bar is no longer open at the hotel

breakfast buffet had hit and cold foods

and what the hell is wrong with the spa tub

based on the condition of the clients going in and out the front doors, and with the free laundry services, i

oddly the laundry was free

need more breakfast option like grits or scrambled eggs

under construction, no gym, no ride from airport, weed smell throughout halls and room, bugs

location, availability of room, breakfast

ice machine and laundry were out of order

breakfast had no drinks ( apple, orange juice) they were out of them front desk not very polite laundry machines

non-guests were allowed to enter the premise, use the bathroom & the laundry

the bed was comfortable had guess laundry room had good hot water and water pressure

and immaculate room, almost like an apartment very clean comfortable bed large bathroom free laundry was a great

with laundry trolley and wheel bins, breach of health and safety

no way to do laundry or close laundromat

shuttle driver & ride was great

breakfast is too short...! but surprisingly a good breakfast spread.

on sheets , second room (6th floor) had a very strong chemical bleach smell much cleaner tho no wifi works not

- also, in their website it mentioned about them having laundry service available

pool breakfast needs improvement laundry room needs supply machine door needs to be adjusted to open

laundry room is very dirty

also the laundry room is located on the 4 th floor and i am on the 2nd floor

laundry room being on the 4 th floor and it is only 1 washer and 1 dryer

when i went to front desk, i was told they ran out of them & had to throw the ones they in the laundry

check in, fridge and microwave in room, nice breakfast (also pool, laundry and fitness center, though i did not

i had to walk into the laundry room with hotel staff to show them the replacement cover top i needed

my pet friendly room was perfect.

cost of early check in was high to me

at all hours of night couldn't sleep walls paper thin room on 1st floor adjacent to lobby and laundry room and

shower water not hot enough. no hash browns on breakfast bar.

paying for parking

location, room was clean. great breakfast in the morning

the hotel was beautiful and friendly!! breakfast is very good too

laundry diy

scum on the top of swimming pool,my laundry got stuck on spin cycle stil dirty

the front desk worker was super helpful and the shuttle driver picked me up and got me back safely

pool was dirty couldn t see the bottom, room service trays laid in the hallway for 3days.

wifi was slow and drops out

no laundry and no microwave

also no breakfast or self-service laundry

laundry machine broke down and we had no clean sheets or towels for 3 days

a guest laundry

also, there is only 1 shuttle

told me they had to do laundry first every time i asked for clean towels or sheets

it was nice and clean loved the pool and breakfast

gym equipment wasn't in great shape

there was free parking on site

room service. good service from staff.

was broken, mgr bought another one that had burnt material on the bottom then i was told to go to laundry area

laundry room needs better and more machines

breakfast could have been a little substantial

cleanliness of the room, also the location was excellent, very convenient, and the waffles for breakfast very

convenient location. nice pool. awesome lounge after hours. free parking and wifi

guest laundry facilities available

the laundry, fitness center, and pool were great to have.

i asked for extra towels and was told i would have to wait until they finished doing the laundry

there was always coffee and when requested more hot water was added for hot chocolate for the kids

had two events in baltimore to attend and on both nights returning to the hotel could not fine a parking space

laundry facilities available and the ice machine is easily accessible

there s also a market in the lobby with food, snacks, drinks, toiletries, laundry products for purchase

love the workout room and free wifi and access to laundry

couldn't use the pool.

steps on the ladder in the pool

your laundry rooms are so disgusting old and half working

the laundry situation is ridiculous

smell like weed, trash in the hallway, dumpy grounds, old laundry machines that didn t clean it or dry my

there where only two laundry facilities and both where not working nothing worked

they offer a great breakfast included in your stay and affordable laundry service as well

secondly, the free breakfast should be flexible not regular bread, cake and cornflakes

website advertises amenities breakfast, swimming pool and free bar

we like the pool, location, the staff

good breakfast comfortable bed

the breakfast was a joke need real breakfast not cereal and milk .

place is super nice has laundry also

guest laundry facilities are bad

2nd floor laundry room is in poor condition and can be considered fire hazard due to expose electric wiring

loved the 24 hour airport shuttle service, the 4 (or 4:30am) breakfast start time, and the cheap laundry

we asked for extra towels and wash clothes and no one brought them and i had to go to the laundry and wait for

there is an option to do laundry, with supplies provided by the hotel

full breakfast was fantastic and i also liked the fact that the hotel had laundry facilities within

access to pool, fitness room and laundry

was able to access the laundry facility and the fitness center

kids running around unsupervised, people doing laundry, walking around with no shoes

had to walk through the kitchen to get back to lobby

died on it, air conditioning that didn't work very well in our room and didn't work at all at the gym

comfortable good room service

the staff worked with us by allowing a late check out with no extra charge

traveling with 4 kids is no walk in the park so as they came in they were automatically given masks by one of

com i also have a letter from her stating that she was giving us 10% back for a late check out and for all our

kids were ready to swim and i get there and pay to find out the pool is out of order i then asked

room and breakfast

rooms kitchen, living area ,separate bed and bath tvs are updated large screens customer service is

in the master bedroom and pool was out of service the whole time so kids were really

breakfast is awesome and so is gary the a great cook/employee ud83dude0a i did use the laundry and it was free

there was also an area near the laundry that felt very hot

the cleanliness, courteous staff and the local shuttle.

in particular sean the shuttle driver

no room service

everything free laundry gym clean etc

low to no quantities of snack items and open doors to the working laundry area

the kitchen and full sized fridge/freezer was a huge bonus, laundry facilities are great

free laundry

although i had a coffee maker there was also free coffee in the laundry room/snack store

the staff were friendly and there is a good laundry facility

we loved the use of laundry washing and drying free for hotel guests

the hotel's shuttle was unavailable, the front desk staff arranged ubers for several guests, then arranged for

rooms were excellent, beds comfortable, breakfast good.

pool party with 15 + kids in that tiny pool who admitted they weren t staying there

a laundry cart was abandoned in the hallway (10:30 pm) and there was a towel on the floor of my room

for the cost is paid for the room, little sad it was costing more money for wifi

not the normal hotel gym with one piece treadmill, elliptical and bike the westin offer multiple of each and

customer service from the front desk, waitstaff and the airport shuttle drivers

i was offered a late check out during my check in