oddly the laundry was free

based on the condition of the clients going in and out the front doors, and with the free laundry services, i

breakfast was amazing and the food was abundant and delicious

also was glad i rented a car because i had a 6 am flight and needed to be at the airport by 4 but shuttle does

it was great, especially the free shuttle to the airport

ice machine and laundry were out of order

breakfast had no drinks ( apple, orange juice) they were out of them front desk not very polite laundry machines

another situation was the laundry room the dryers was broken and i had to dry my clothes in my room

non-guests were allowed to enter the premise, use the bathroom & the laundry

and the thing that was bad was when there were people taking hard drugs needles etc in the old laundry rooms

with laundry trolley and wheel bins, breach of health and safety

no way to do laundry or close laundromat

only bad thing is the shuttles to airport is not 24 hours as they say at web page, its only specific hours at

i really appreciate the location, the breakfast, and my room accommodations

our room had a used bar of soap in the shower when we arrived and wet towels folded like they were new

laundry room is very dirty

i had to get an extended checkout because the were still doing laundry when i called for a fresh towel and

not very clean, we had no towels other then hand and wash cloths. no laundry bags either.

laundry room being on the 4 th floor and it is only 1 washer and 1 dryer

is one issue is the location also they booked me in room 128 which is not good location infront laundry

at all hours of night couldn't sleep walls paper thin room on 1st floor adjacent to lobby and laundry room and

clean, comfortable and the variety of breakfast items was very good, all the foods that needed to be hot were

i liked the breakfast. the pool was really nice. the room was clean. the elevator was quick.

parking

parking is bad

scum on the top of swimming pool,my laundry got stuck on spin cycle stil dirty

laundry diy

50 charge for room service when eating at the restaurant

but the fool and fitness area were out of order

the wifi was a little weak and i kept losing connection the pillows went flat quickly

laundry machine broke down and we had no clean sheets or towels for 3 days

a guest laundry

no laundry and no microwave

also no breakfast or self-service laundry

location, breakfast, cleanliness, were wonderful

your laundry rooms are so disgusting old and half working

they offer a great breakfast included in your stay and affordable laundry service as well

the laundry situation is ridiculous

there where only two laundry facilities and both where not working nothing worked

smell like weed, trash in the hallway, dumpy grounds, old laundry machines that didn t clean it or dry my

there is an option to do laundry, with supplies provided by the hotel

full breakfast was fantastic and i also liked the fact that the hotel had laundry facilities within

kids running around unsupervised, people doing laundry, walking around with no shoes

was able to access the laundry facility and the fitness center

access to pool, fitness room and laundry

the staff were great. breakfast was good. nice clean rooms. laundry available.

laundry not working need more house keeping ud83dude2b as for my 3days stay didn't even see one

laundry facilities not operating.

loved the 24 hour airport shuttle service, the 4 (or 4:30am) breakfast start time, and the cheap laundry

2nd floor laundry room is in poor condition and can be considered fire hazard due to expose electric wiring

heat didn t work they left the widows open so we were freezing all night and i had my kids the pictures looked

and didn't let me know what my stay included also the pool area window was infested with ants my kids had to

pool was closed even though no masks were required anywhere in the facility

kitchen is fully equipped with pots , pans and dishes to save money on take out or eat healthier

breakfast, hot shower, room size

the staff were friendly and there is a good laundry facility

we loved the use of laundry washing and drying free for hotel guests

stay here to take advantage of off-airport parking and the free shuttle

stay and we like being able to leave our car parked there instead of at the airport s satellite parking

the hotel's shuttle was unavailable, the front desk staff arranged ubers for several guests, then arranged for

even on teh 4th floor it sounded like laundry machines running off and on with tennis shoes in

facility mostly quiet, guest laundry much appreciated

dirty laundry and trash was in the hallway as we walked to our room at 3pm when i checked

the shuttle was timely and the staff was friendly and helpful

my kids and i definitely love the pool

two of the four laundry machines were inoperative

was no breakfast offered, the laundry machines were pay as you go and they didn t all work

called for washcloths and towels and they dropped off towels only in a laundry bag

may 22 evening the lobby bathroom is awesome there was no laundry bag no tv instructions no literature in the

spacious bedrooms , early check in and spotless rooms. friendly staff were amazing

the staff were friendly, polite and helpful. there was a laundry

exercise room and decent laundry facility

i arrived the laundry machines were broken, i couldn't get extra sheets for the pullout sofa until the next day

laundry and shuttle available. breakfast option was relatively good

i did my laundry and had some breakfast before relaxing after work

desk staff were particularly cheerful and welcoming; airport shuttle was always on time; great location; safe

shower was nice. gym was decent.

very clean, nice gym, easy process to check in and out.

i was traveling with kids and the hotel accommodations fit them as well

the room service options were very limited

free laundry

low to no quantities of snack items and open doors to the working laundry area

the kitchen and full sized fridge/freezer was a huge bonus, laundry facilities are great

there was a free laundry with fresh apples which were also free

rooms with full facilities and surprising complementary extras such as wifi, a well eqipped laundry for guests

the pool area was clean and comfortable the kids for to enjoy

park & fly option and 24-hour shuttle are convenient

pool and hot tub were great, as was the breakfast

the pool area and hot tub was great for the kids to do where there

to many kids at the pool with no parents nothing was was being done about it

that it was under construction and that none of the amenities were available, no fitness , no laundry center

the guess laundry room there was plenty of hot water t.v. channel were ok

then i was doing laundry and found 5 different bugs in there within 20 minutes

are good and the guest laundry room is very convenience

is located, free breakfast which i stopped eating after the second night i found bugs in the laundry room

there was also an area near the laundry that felt very hot

breakfast is awesome and so is gary the a great cook/employee ud83dude0a i did use the laundry and it was free

hard to connect wifi to my son ps5! i had to call multiple people to get help

really appreciated shuttle service at 2:30 am

there was no water available in the gym; there was no towels provided while working out

also, my room key didn t work for the laundry room and on monday morning my room keys had to be reset again

while at the wedding i received a call from the front desk about a noise complaint in a pet friendly hotel

personally, having such friendly staff at the hotel, made my experience with my kids really nice

bathroom had what you needed to shower, breakfast was good, staff was nice and very helpful

clean, friendly staff, room service

very clean, and laundry services available

train to dc. self service laundry, shuttle to train, hot breakfast and friendly.

great amenities, laundry use, delicious breakfast, clean rooms and bathrooms, dove soap products and a nice

wifi was good and there was laundry machines which i am was glad see there

atm machine, laundry service

been staying here for years now. clean, comfortable and love the shuttle to/from the airport.

and helpful shuttle driver

check in was at 3pm, but there was no early check in

great in-house bar and swimming pool

restaurant and bar closed when i arrived.

heater was as loud as a laundry machine running all night

to use hotel shuttle to dinner and to airport

the bartender was the cook, so he had to leave the bar to go back to the kitchen

when the shuttle driver wasn t coming until 7:00, and we had made arrangements to have the shuttle at 6:00

very nice newer motel. upscale had a small bar with food.

a laundry cart was abandoned in the hallway (10:30 pm) and there was a towel on the floor of my room

the staff were the best, front desk, housekeeping, restaurant staff, shuttle

restaurant and bar was delicious and fun

a group of unsupervised kids ate pizza in the pool area and spit up in the pool 30 min later

24 hr shuttle seevice

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

who works in the front desk were so friendly and helpful made our stay so comfortable, and also breakfast was

location was good. we enjoyed breakfast. staff tried to help.

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

wish it had more laundry rooms

i think they use their parking lot as a car drop off to shuttle to airport

i couldn t get in the pool

had dinner at the bar and watched the patriots game there

need own transport. hotel shuttle limited to 3 miles.

was not clean - dirty laundry from a previous occupant and trash left as well as bedding still looked as bed

things we were looking for, close to the cruise terminal, had breakfast included and had a self laundry area

bar had very few menu items in stock

don t have a breakfast, too far away from the restaurant, and fast food.

as europeans the breakfast schedule was way too early, but that's more like a suggestion.

the breakfast was fine and the location was convenient

the pool was under renovation

the staff, cleanliness, breakfast

very clean room, good breakfast, excellent staff!

no pool

mountains of laundry in plastic bags in the halls

we were worried the walk to the aquarium the next morning would be too far for the kids

the pool was awesome for the kids and they made friends there during an evening swim and played marco polo

you don't get breakfast, you have to pay an incredible amount for parking and the wifi costs money too

higher-level hotel that likely does a lot of convention center business, it's harder to feed your kids here

the gym was well-equipped and clean

the breakfast was exceptional - scrambled eggs, sausage, pancakes, make your own waffles, fruit and

also they had great breakfast options

get a better breakfast!!, the breakfast is not pleasing at all. get real chefs in the kitchen.

it was clean staff where friendly pool area was nice in warm

everything, specially the spa and the restaurant bygone.

gym could be a bit better equipped.

restaurants nearby, buzzing and nice roof top bar and breakfast & also bar on ground floor, nice gym

the outdoor bar on the ground floor were full and no one wld serve us a drink from either the bar or the

we sat at a table by the bar and a server came over to inform us, she was just helping out

cleaning lady threw out my girl friends dirty laundry bag

i had a few questions about the the laundry facility and they were able to get my key card all set up to use

guest laundry facilities are wonderful

pockets of kids hanging out being loud after 9pm

also on the same floor and route to the pool so a lot of noisy kids going up and down the corridor

no room service no laundry

exceeded the 6 day after reservation and is already recorded in the system, so can t remove the laundry fees

the gym was dark and unappealing

i loved the the restaurant bar atmosphere

our room didn't have a tub which was somewhat hard for our young kids. but overall it was great.

then i ordered room service and it took an hour when they said no longer than 45 minutes and the molten chocolate

room service never came to clean my room so we were

the omlette station was outstanding. gym had an outstanding view with plenty of cardio equipment

i ordered room service it took 90 minutes for my food to arrive

breakfast buffet was sooo good

the courtyard should do a better job with laundry service

the laundry was also good and often vacant for the use

put me and my guests out, i had little kids that was under the age 8 with me

no pool

wifi connection was poor

the breakfast was great and i enjoyed using the gym

great breakfast included

not enough seating for breakfast. we took ours back to our room.

i said no finally put us in a room 4 doors down then we had no wifi

the breakfast could have been a bit more substantial.

wifi sucks

it isn t easy traveling with young kids and he was very patient and so professional

no room service for lunch

use of the gym is a bonus.

the worst part of it all is that after flying for 10 hours with 4 kids and 12 pieces of luggage none of the

this is the year of 2026, not 1926. using coins for laundry is absolutely ridiculous

of an upgrade considering the location by the harbor this is the property where i had to pay for laundry but

the hot breakfast was a great way to start the day

the service was excellent breakfast was great and the rooms were very comfy and clean

carpets were dirty and stained our socks, the kids found trash behind the curtains, the ac wasn't sufficient to

not sure if there's a way to quality control that since i know hotels sometimes outsource laundry but just

the pool is great and fun to spend the day at

gorgeous hotel in historic building at the pier, so comfortable, gorgeous pool area

pool closed too early

staff, room service, decor

wifi sucks, there s also stain on the bed sheet, toilet is poor

get the feeling it s more for the none-too-picky drunk college kids bar crawling through fell s

close to inner harbor pet friendly

the location is perfect, and they are a pet friendly hotel which was great.

bartender in cellar bar never acknowledged us

house keeping was out of many items and little things like toiletries (hand soap) , trash bags, laundry bags

i had very tired kids in the car and that was the last thing we needed

location was great , although hotel kitchen was close due to covid-19 the hotel had an attached food vendor

gym was aweful

no free wifi, parking was a bit of a hassle

clothing so i had to run out and try to get coins, which were not in the hotel to put into the laundry machine

no light in laundry

to convention centre and harbour laundry and ice facilities good size room and sofa bed secure luggage

gym in a poorly lit basement and 91 degrees inside

the wifi internet was, at times, very

there was trash and towels and piles of laundry outside all the rooms on my floor in the hallways from saturday

found dirty laundry from previous guests under covers

laundry facility was not kept well and drier didn't dry

need extra charge : wifi, water not friendly : self laundry only can use quarter coin, but the front desk

inside pool and gym

was excellent, room was very comfortable, food was delicious at breakfast

pretty well i got there a little early and the manager she was really generous to let me and my kids at least

just wished the pool was open but they can't control that

comfortable bed and early check in

pool

uselly collect qeurters for laundry and all so i got some

no towels outside the room in the hallway there was a pile of dirty towels (like 200+) as if laundry wasn

entire stay was great, my room was clean, the staff were professional, parking was great, and the laundry room

the laundry machines did not work and couldn t get the money out

no laundry serviced as stated on booking

were spacious and clean, staff was friendly and helpful and even accommodated an early check in

only issue was that the a/c was out in the bar area

there is also no bar yet it s advertised as having one

exceptional friendly work staff from valet parking bar and restaurant workers front desk everyone was very nice

wash was empty and they gave me a bar of irish soap instead

breakfast, a laundry room for those wishing to do their own laundry

on a positive note though when we needed quarters for the laundry a male staff member went down the street to

like how it has a laundry room, storage and a full kitchen and stove in the rooms

the wifi worked perfectly

this is important when traveling with kids, who loved the breakfast

we wasn't told about the laundry facilities until the day we were departing

good laundry room

both desk clerk and laundry personnel were sullen/upset during interactions with guests and it seemed like it

very weak to no wifi signal in the room.

we liked the lady at the reception who was very kind and special with the kids

the laundry room didn't have good circulation

laundry room smelled like a sewer and we had to do laundry and our cloths smelled disgusting

hotel inside was clean and quiet. loved the breakfast. happy it had a gym

wifi was very inconsistent

was ok and what they had was good so i can’t complain it was something to eat for me and kids

spacious room with a kitchen, complimentary laundry ,nice breakfast,nice staff nice everything ud83dude0avery

the floor we stay had over night laundry on floor

the complimentary laundry in the basement was a lifesaver

iron and board, plus complimentary laundry

& helpful staff, full breakfast, refreshments happy hour on specific days, fitness room & laundry facilities,

they have a laundry service in the basement of the hotel and they also supply laundry detergent and fabric

no washing machine. it costs ridiculous money for laundry.

laundry machine and dryer machine in the hotel

very good and central location with a lot of history to the building + a good onsite gym, laundry and coffee

the self service laundry is good

are washing towels you cant wash bath robes the bed sheets had a crusty feel to them think it was laundry soap

the hotel needs to look into their 3rd party laundry company they are using

no room service

2 tvs in room, ideal for kids

restaurant and bar on site

thing i didn t like was being next to the laundry room

no laundry facility which the website said there was

dirty laundry and trash in the hallways

from the valet, check in, and bar everything was amazing

we took advantage of the gym and the complimentary breakfast was better than most

accomodations were great,the gym, the laundry facilities and the overall comfort was great ud83dude03 so nothing

not important but single-use detergent for laundry , was on sale for 5$ :) if you plan to wash something bring

free laundry facility

free laundry (you need to buy the soap, if you do not have)

didnt stay in the suite long enough to use the laundry or gym

the laundry room was great too

distance to inner harbor; safe, walkable neighborhood; convenient restaurant; nicely equipped gym; comfortable

helpful staff terrific bar with great food

the room service was exceptional

have been given only 2 vouchers for breakfast even though we were 2 adults+2 kids and i paid for the breakfast

the lobby area was well outfitted with seating for adults and games for kids and families

the top floor of the hotel has a great bar restaurant with spectacular view of the city

no room service past 8. not a lot of food options..... understaffed!

friend enjoyed the gym

room service was poor for food and no coffee facilities in the room

the design is super fun and leans into an opulent deco look and the bloom bar is excellent

han in the bar bloom made the best old fashioned i have ever had

oh and bonus you can use the gym about a block away

solid climate control and very unique in-hotel dining and cocktail bar options

decor theme throughout the hotel, and very stylish bars on the first floor

lack of room service.

perfect spa, very tasty food, recommend to take benedict eggs with maryland ham - super tasty

hotel has a free bar with a variety of different drinks and a big assortment of table games

no facility for laundry

good and reasonably priced laundry facilities

whoever is doing the laundry, please wear a hair bonnet

is now our go to hotel according to my kids as they loved the studio suite staff was amazing best i have witnessed

the kitchen staff were welcoming as well as having so much hospitality, manners and cleanliness

staff was very helpful and accommodating!! room service was excellent and convenient!!

and comfortable rooms with a amazing view, and we really enjoyed the heated pool

is plenty of parking

accessible to various location and they offer shuttle bus ride to various places as well

arly check in- clean room - perfect ac - non smoking rooms- super continental breakfast-speed wifi - parking

spa tub was nice as well

the spa tub

the breakfast was very nice also, and served early as we had a 6:30 a

only complaint is the wifi is weak. everything else great

dennys in the parking lot as i had traveled all day without food and i checked in after 9

we enjoyed the breakfast!spacious rooms with all amenities.

loved that the property had a indoor pool gives the kids something to do staff was super nice and very helpful

very clean, the indoor pool, great breakfast

that the bar wasn t open yet due to pending approval for liquor license.

liked that you had to reserve pool times

i did book based on the amenities of room service, restaurant on property, and laundry

the rooms were nice. the pool was nice.

like the cleanliness, the free shuttle to the casino, and the professional way the people at the desk treated

great location close to the airport with free shuttle service to and from the airport and amtrak station

chose this location for shuttle service to casino, and at check in was told they only offer limited service

big plus was having the complementary laundry facilities

best part was laundry was free

s free internet and laundry service

staff, room, comfort and free laundry and gym equipment

site laundry(washers and dryers)

they offer laundry machines without fee, you need only the detergent

the complementary for laundry and the shuttle were perfect

cleanliness, up to date accommodations, on-site free laundry with the latest technology appliances

the free continental breakfast was also more than expected with choices for everyone

traveled with 3 kids under 12, the only thing missing that could be a slight upgrade is a maybe a small kids

the rooms and laundry rooms need to be cleaned better because they were disgusting

there was no clean towels available the next day when i ask house cleaning for some i guess the laundry person

also you need to add room service add a kitchen or breakfast

the bar doesn t open until 5

no kitchen area in the room they have a refrigerator and coffee maker where the bathroom sink is

only thing i suggest is to keep laundry room a little bit more clean.

the free laundry and dishes in the room

there was a gym, laundry room and pool on site

awesome amount of space, great place to do some laundry.

there is a laundry area and they sell detergent there

i went to do laundry in the laundry room and the washer and dryer worked

there was no fridge in the room, no laundry bag, just seemed that basic amenities available in other hotels

i didn t like that they had no change for me to do my laundry

constant wifi failures

restaurant, bar and pool were closed

the fact that they have a cc laundry facility and the in suite kitchen

elevator was slow which i used quite a bit due to laundry

neat , clean & provides continental breakfast

kitchenette with dishes, pots/pans and utensils

no variety update in fitness room

the room was just right and on point on everything plus the breakfast was awesome.

that said - my kids were not impressed

was convientent to other places such as arundel mills mall and maryland live casino

shuttle was always available

the breakfast buffet had a large variety including a yogurt bar

things missing from last time i stayed 2 years ago - room safe, complementary laundry detergent, and kettle to

the breakfast buffet is back. guess laundry room.

i see it the water is not 100% clean and clear, also i didn t like the way the laundry room, and the machine

even when i went to the laundry room to get some more those were dirty as well

they should not be allowed in the gym unattended or allowed to

provides self service laundry and detergent.

then upon leaving i asked for 2 trash bags for my dirty laundry guess what she gave me

late check out

love the pool,but it should be bigger , i don't like the elevator door because once it locks you can't open

my kids loved it i had a double bed

the laundry room was on 1st floor, a plus since we needed washer & dryer

large room great kitchen super location

thin walls. dog barking next room. pool party table in sad shape. breakfast buffet just okay.

it took me and my kids almost three hours to watch a movie that was not even two hours long

pool had too much chlorine