i asked for extra towels and was told i would have to wait until they finished doing the laundry

the laundry, fitness center, and pool were great to have.

guest laundry facilities available

pool was very clean

apple juice in the machine, he said he doesn t handle that instead of contacting someone from kitchen to refill

laundry room needs better and more machines

was broken, mgr bought another one that had burnt material on the bottom then i was told to go to laundry area

neighbors & i cld smell cigarette smoke in my room from another room when i thought it was a no smoking property

also it was lame that the bar wasn t open

the gym was outside of the facility since all the rooms were exposed to the street

the breakfast was a joke need real breakfast not cereal and milk .

the pool is horrible it need to be redone

the clean pool

website advertises amenities breakfast, swimming pool and free bar

pool not open

only suggestions would be to provide a laundry bag and a small writing pad

the restaurants hours and no room service available

i did not know how to add a tip using the bar code, so i left cash, but there was no way for me to leave a

room service, gym, good restaurant, lots of parking

and gentleman at desk very personable and helpful restaurant on premise clean upon entrance free parking rooms

the laundry/vending & ice machines/microwave area didn t have a locked entrance so it seemed like

the guest laundry room had a large number of people doing drugs in there

there were no self laundry facilities even though advertised

random men walking around all night, illegal activities in the laundry room and you have to walk past it in

stairs need repairs & laundry facilities were faulty

towels given here on first night were so so bad i was shocked as to why they were still in the laundry pile

no laundry facilities!

next day i ask for a towel at the laundry department and they said that they had none but

pet fee was too high and wasn't explained before i arrived

snacks lol but besides that nothing really oh & i wish they had more equipment & space in the gym but it

the laundry room

laundry service should be complementary for what i paid for a night for hilton honor members at

laundry and garbage bags left in front of my room before and after ( no one ever moved them or

location and laundry facility

to use the free wifi you needed to sign up for whatever email spam nonsense you all have

there s a coin laundry

property was not clean, pool was not usable, no laundry facility, no restaurant or bar on property as stated

clean, spacious room, covered parking, friendly staff

bar was poorly stocked

location is ideally situated for us when we come to visit our kids

the room did not offer any place to hang clothes or provide laundry bags, which is annoying as i was using a

housekeeping was good. all staff were very good. laundry facilities were clean.

pool was heated and the swimming pool was not heated which put a damper on our trip cuz i had kids with

breakfast

pool was a good temperature and clean.

spacious room; clean; lovely shower and kitchen.

room was dirty behind everything bed was broke kids really couldn’t play i was scared i would find something

the room was very nice, spacious and great for a family with small kids.

pool wasn t working- kids were bummed but we had other things to do

pet-friendly, clean, quiet

beds are a little hard, and i don t like that they locked guests out of the laundry at 11pm - that s when

suite of services are not available post covid including mini store, laundry detergent and all the vending

laundry facilities were in another building

the breakfast and wifi could have been complimentary.

wish the eating and bar area a little separate and warmer. more comfortable furniture.

was very clean and in good condition, including the lobby, room, very nice bedding, and gym with good quality

the gym was also good

i have any complaints it is the smallest one: i found no cups for water at the gym

bar closed at ten

clean and stylish. great location. bar was decent. great service and friendly staff.

no laundry facility which the website said there was

thing i didn t like was being next to the laundry room

dirty laundry and trash in the hallways

best breakfast i have ever had at a hotel!!

we took advantage of the gym and the complimentary breakfast was better than most

room service too high

wonderful bar and speakeasy

up in room including the clean and modern pot, comfortable beds and great pillows, lovely rooftop bar and

no room service of any kind

the bar on the rooftop was excellent

attitude of front desk and kitchen staff

also since normal breakfast was given, no pool, no gym no cleaning of the room, we had to ask for towels each

pool water was extremely cold!

the gym was well-equipped and clean

the gym is not 24 hours. the staff are not the friendliest, although some are excellent.

wonderful bar and restaurant downstairs

solid climate control and very unique in-hotel dining and cocktail bar options

absolutely nothing about this hotel makes it five star - no on-site gym (although you can ask for a pass to a

original architecture, super comfortable bed and amazing bar downstairs!

han in the bar bloom made the best old fashioned i have ever had

house keeping was out of many items and little things like toiletries (hand soap) , trash bags, laundry bags

paying for wifi ?

location was great , although hotel kitchen was close due to covid-19 the hotel had an attached food vendor

the gym was one of the best i've experienced as well

has a little gym, it's near the ballpark, and convention center, the staff was friendly.

the laundry room was great too

no free breakfast

cleanliness, free wifi

breakfast was great

kids loved this hotel more than any other. great friendly, personal service.

lack of room service.

perfect spa, very tasty food, recommend to take benedict eggs with maryland ham - super tasty

hotel has a free bar with a variety of different drinks and a big assortment of table games

breakfast buffet was sooo good

accommodations, great view of camden fields, well priced, pool was nice, coffee bean in lobby, a great place to

then i ordered room service and it took an hour when they said no longer than 45 minutes and the molten chocolate

i ordered room service it took 90 minutes for my food to arrive

the pool was an added bonus especially during the winter

the breakfast was fine and the location was convenient

no pool

with expectation of swimming and sitting by pool on the hot days but it wasn't open and i wasn't notified that

free parking, complimentary breakfast, which was great

i liked the breakfast but there was not enough fruits

no light in laundry

to convention centre and harbour laundry and ice facilities good size room and sofa bed secure luggage

clothing so i had to run out and try to get coins, which were not in the hotel to put into the laundry machine

was confusion with regards to horseshoe casino

the gym was also a game changer lots of equipment to use

they have a laundry service in the basement of the hotel and they also supply laundry detergent and fabric

very good and central location with a lot of history to the building + a good onsite gym, laundry and coffee

no washing machine. it costs ridiculous money for laundry.

laundry machine and dryer machine in the hotel

were on the mattress cover there was no toilet paper towels one wash cloth and two towels no laundry bag door

my kids were very disappointed

spacious rooms and full kitchen.

were surprised by the quality and quantity of the breakfast

the money, i was pleasantly surprised at the room, which included a nice kitchen with refrigerator, dish washer

the noise coming from outside, the kids running down the hallway! the shower sucked!

the hotel needs to look into their 3rd party laundry company they are using

are washing towels you cant wash bath robes the bed sheets had a crusty feel to them think it was laundry soap

2 tvs in room, ideal for kids

lovable gym

the bar and snack cozy are perfectly stocked if the mood strikes

didnt stay in the suite long enough to use the laundry or gym

i love the cupboard and free laundry

but we all love the room because it has a full kitchen to cook that was the best part and the laundry room too

they even have a laundry room available to guest

place was always spotless. like the gym laundry was free

only issue was that the a/c was out in the bar area

there is also no bar yet it s advertised as having one

wash was empty and they gave me a bar of irish soap instead

were spacious and clean, staff was friendly and helpful and even accommodated an early check in

exceptional friendly work staff from valet parking bar and restaurant workers front desk everyone was very nice

breakfast, a laundry room for those wishing to do their own laundry

on a positive note though when we needed quarters for the laundry a male staff member went down the street to

like how it has a laundry room, storage and a full kitchen and stove in the rooms

late check out and a large room..staff was great

breakfast was solid.

laundry room smelled like a sewer and we had to do laundry and our cloths smelled disgusting

the laundry room didn't have good circulation

the breakfast was delicious, the room spacious and very nice, and the beds were quite comfortable

fire alarm went off and i had to run down 11 flights of stairs with 3 kids

put me in a certain room and i was informed that i was not supposed to be on that floor with a pet

we wasn't told about the laundry facilities until the day we were departing

good laundry room

both desk clerk and laundry personnel were sullen/upset during interactions with guests and it seemed like it

staff was great, breakfast was great, and valet staff was superb specifically mia!!!!!

breakfast was good every morning

not based on when i asked about laundry facilities and the television channels

if you want a hotel with a laundry, this is not for you. it doesn't have one.

no laundry facilities.

only complaints which are minor is that there was no laundry machines, and nowhere to change clothes in the pool

clean, indoor pool, breakfast

no towels outside the room in the hallway there was a pile of dirty towels (like 200+) as if laundry wasn

the laundry machines did not work and couldn t get the money out

uselly collect qeurters for laundry and all so i got some

no laundry serviced as stated on booking

entire stay was great, my room was clean, the staff were professional, parking was great, and the laundry room

cleaning lady threw out my girl friends dirty laundry bag

guest laundry facilities are wonderful

i had a few questions about the the laundry facility and they were able to get my key card all set up to use

kitchen was closed for the weekend

the gym and breakfast was amazing and really fast wifi

found dirty laundry from previous guests under covers

need extra charge : wifi, water not friendly : self laundry only can use quarter coin, but the front desk

laundry facility was not kept well and drier didn't dry

there was trash and towels and piles of laundry outside all the rooms on my floor in the hallways from saturday

pool was closed for renovations.

the floor we stay had over night laundry on floor

iron and board, plus complimentary laundry

breakfast, laundry area available

beautiful place! free laundry!social hour ! free breakfast!

there is free laundry (just need to buy the detergent)

nice breakfast until 10am and laundry available

their laundry system was really a plus, very easy and efficient to use, made a good difference for us

there was someone doing laundry next to me at 3 am

the safe and laundry baskets are a great asset

laundry room is accessible and clean

mountains of laundry in plastic bags in the halls

00 charge for a pet is very high

i didn't realize it was so close to the harbor, where we could've sat and my kids played by the water

the hotel had a nice bar and restaurant. it also had a great valet staff.

bigger bar in the hotel

exceeded the 6 day after reservation and is already recorded in the system, so can t remove the laundry fees

no room service no laundry

we had to ask every question for gym etc and breakfast details

they didn t utilize the outdoor bar area. it was only for special events.

our room didn't have a tub which was somewhat hard for our young kids. but overall it was great.

this is the year of 2026, not 1926. using coins for laundry is absolutely ridiculous

of an upgrade considering the location by the harbor this is the property where i had to pay for laundry but

location, amenities and breakfast. pet friendly and dog bathroom area.

extra fee for pet

wifi in room was very week

hotel lounge bar and restaurant were horrible and insufficient

no room service for lunch

the worst part of it all is that after flying for 10 hours with 4 kids and 12 pieces of luggage none of the

restaurant is described as a sports bar which it definitely is not.

wifi was way too slow!!!! difficult to conduct business.

room service was way over priced for the quality of the food.

called multiple times for someone to come pick up our room service cart and no one came

exquisite facilities and great pool

room service was amazing. they were quick and the food was excellent.

the pool and bar area.

the courtyard should do a better job with laundry service

the laundry was also good and often vacant for the use

not much for kids to do since pool was closed

warm welcome at front desk, room near indoor pool

the pool hours were 5:00pm until 10:00pm. it could have opened earlier.

the walls are a bit thin, so it felt like we were babysitting the kids next door.

room key didn't open the gym - had to get help at the desk

the pool was small and had no available towels.

the hotel itself: useful gym, pool and outdoor courtyard, good breakfast, super concierge, good

the free breakfast was really good with many different

no facility for laundry

whoever is doing the laundry, please wear a hair bonnet

good and reasonably priced laundry facilities

also the bar and food was great

clean this hotel is and the layout is beautiful,the room is set up like an apartment with a full kitchen

was awesome and laundry was free

was very good and had a great selection, free laundry on site, very clean and the staff was wonderful

free breakfast. free laundry.

clean, comfortable, friendly staff, laundry facility, location, breakfast selection was good.

staff was nice, laundry was free and breakfast was nice.

the location is perfect, and they are a pet friendly hotel which was great.

great bar downstairs called the anchor bar

to so many food places, a farmers market in the square, a small park with equipment for the kids, and perfect

close to inner harbor pet friendly

danish and fruit choices, the rooftop is a real plus but only used for special occasions, and the bar was not

not sure if there's a way to quality control that since i know hotels sometimes outsource laundry but just

no desk or area to eat in room if room service was ordered

staff, room service, decor

location on the harbour, friendly helpful staff, beautiful property and good breakfast

gorgeous hotel in historic building at the pier, so comfortable, gorgeous pool area

i like the fact that parking was free, the hotel has a pool and there are some restaurants & stores not

staff was friendly. pet friendly

was a false fire alarm caused by the pool at 8am that forced the hotel to evacuate to the parking lot for 30

said no breakfast or bar because of covid on the website,and the staff did not mention it,so i ordered breakfast

pool

was not clean - dirty laundry from a previous occupant and trash left as well as bedding still looked as bed

things we were looking for, close to the cruise terminal, had breakfast included and had a self laundry area

keeping didnt clean our room when toldthe breakfast bar didn

wifi was sketchy from #210.

dining recommendations are barracudas, chx for lunch, easy like sunday for breakfast

not enough seating for breakfast. we took ours back to our room.

breakfast was a continental style breakfast. and it met our needs

the breakfast is excellent

the breakfast and snacks were nice

the breakfast was great and i enjoyed using the gym

wish they had laundry facilities

had just spent 4 days camping and would have loved to have had laundry facilities at this location

restaurant was almost never open and no room service

gym is lacking behind w

i loved the open lobby, bar, pool, room services, and cleanliness of the hotel.

at all hours of night couldn't sleep walls paper thin room on 1st floor adjacent to lobby and laundry room and

paying for parking

the breakfast on the morning was outstanding

good wifi

close to the airport, shuttle, free parking, and good breakfast.

there was also an area near the laundry that felt very hot

breakfast is awesome and so is gary the a great cook/employee ud83dude0a i did use the laundry and it was free

free hot breakfast every morning with several options

shuttle service

room service because of the covir and breakfast was disappointing and for price was too high

a laundry cart was abandoned in the hallway (10:30 pm) and there was a towel on the floor of my room

the menu for room service needs more options but besides that my stay was amazing

hotel parking and airport shuttle

customer service from the front desk, waitstaff and the airport shuttle drivers

room service next morning

wish it had more laundry rooms

everything but parking.

great location, clean rooms, pet friendly 100% plus, good room service .helpful front desk stuff

airport shuttle was free but you had to call

convenient and free parking

laundry diy

scum on the top of swimming pool,my laundry got stuck on spin cycle stil dirty

modern, very clean, fantastic staff, shuttle was on time to take us to the airport

just the pool wasn't open lol

but my daughter particularly loved the indoor pool as well

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

location was good. we enjoyed breakfast. staff tried to help.

staff; great breakfast; room was very comfortable; was able to get a later checkout time

who works in the front desk were so friendly and helpful made our stay so comfortable, and also breakfast was

took at least an hour if not longer to receive a call from the kitchen, only mashed is this okay, yes

my kids had to leave the pool so the lifeguard could take a break and they no longer have a hot

i highly recommend you stay here if you are new to the area and dropping your kids off to one of the many

we were not allowed a late check out either

the gym is great ...

a guest laundry

no laundry and no microwave

also no breakfast or self-service laundry

laundry machine broke down and we had no clean sheets or towels for 3 days

free wifi is ok and the hotel is good for who need to use the bwi airport

everything free laundry gym clean etc

free coin laundry.

free laundry

although i had a coffee maker there was also free coffee in the laundry room/snack store

the kitchen and full sized fridge/freezer was a huge bonus, laundry facilities are great

free airport shuttle.

convenient shuttle to airport, free early check in

hotel is convenient to bwi airport with free shuttle services to your departure terminal

the gym was clean and cold during the hot temperature.

i loved the shuttle to the airport

pool and hot tub were great, as was the breakfast

everything thanks my daughter enjoyed her sleepover we loved the pool and hot tub

lady in the kitchen

the beds were amazing, the staff exceptional, and the breakfast was super yummy.

there were kids running the halls but thats not your fault

weed in the entire building, dirty van, dirty building, lot of small things not cared for like laundry broken,

laundry facilities not operating.

the staff were great. breakfast was good. nice clean rooms. laundry available.

laundry took quarters but there s no change machine and front desk didn t have quarters

swimming pool, fitness and laundry room was both out of order

the laundry situation is ridiculous

smell like weed, trash in the hallway, dumpy grounds, old laundry machines that didn t clean it or dry my

they offer a great breakfast included in your stay and affordable laundry service as well

there where only two laundry facilities and both where not working nothing worked

your laundry rooms are so disgusting old and half working

kids were ready to swim and i get there and pay to find out the pool is out of order i then asked

shuttle was available 24/7

kitchen setup was a bonus it i didn't use it this time

kitchen is fully equipped with pots , pans and dishes to save money on take out or eat healthier

only complaint was the pool was not clean