not very clean, we had no towels other then hand and wash cloths. no laundry bags either.

laundry room is very dirty

laundry room being on the 4 th floor and it is only 1 washer and 1 dryer

is one issue is the location also they booked me in room 128 which is not good location infront laundry

i had to get an extended checkout because the were still doing laundry when i called for a fresh towel and

with laundry trolley and wheel bins, breach of health and safety

no way to do laundry or close laundromat

breakfast was ever provided

the restaurant, convenience stores and the casino weren't to far away as well.

they gave us each a voucher to a nearby restaurant (9 to 5 bar and cafe) only to be served coffee and hot water

breakfast had no drinks ( apple, orange juice) they were out of them front desk not very polite laundry machines

ice machine and laundry were out of order

the bed was comfortable had guess laundry room had good hot water and water pressure

and immaculate room, almost like an apartment very clean comfortable bed large bathroom free laundry was a great

another situation was the laundry room the dryers was broken and i had to dry my clothes in my room

based on the condition of the clients going in and out the front doors, and with the free laundry services, i

oddly the laundry was free

roon very confortable and clean. fantastic shower. epic super breakfast

the staff, cleanliness, breakfast, facilities

shuttle service was not available

even on teh 4th floor it sounded like laundry machines running off and on with tennis shoes in

facility mostly quiet, guest laundry much appreciated

dirty laundry and trash was in the hallway as we walked to our room at 3pm when i checked

i love the pet friendly atmosphere the bar staff was amazing an very friendly

our flight landed early and they accommodated us and allowed early check in

was no breakfast offered, the laundry machines were pay as you go and they didn t all work

two of the four laundry machines were inoperative

called for washcloths and towels and they dropped off towels only in a laundry bag

may 22 evening the lobby bathroom is awesome there was no laundry bag no tv instructions no literature in the

highlight of my stay was the food i got through room service

kids running around unsupervised, people doing laundry, walking around with no shoes

access to pool, fitness room and laundry

full breakfast was fantastic and i also liked the fact that the hotel had laundry facilities within

was able to access the laundry facility and the fitness center

there is an option to do laundry, with supplies provided by the hotel

the staff were friendly and there is a good laundry facility

we loved the use of laundry washing and drying free for hotel guests

bed was so comfortable, the bathroom was clean and big, the gym had lots of equipment, and the pool looked

staff helpful especially with explaining shuttle services

location was perfect for airport travel and we liked the parking and the shuttle

needed an extra blanket, but the front desk staff couldn't help us, only the shuttle driver has a key, so we

shuttle was available 24/7

told the kids we waited till 5 got ready and nothing pool still closed

i loved the separation of the bedroom and the living/kitchenette area

in the master bedroom and pool was out of service the whole time so kids were really

the laundry situation is ridiculous

smell like weed, trash in the hallway, dumpy grounds, old laundry machines that didn t clean it or dry my

there where only two laundry facilities and both where not working nothing worked

they offer a great breakfast included in your stay and affordable laundry service as well

your laundry rooms are so disgusting old and half working

the rooms were very clean but tidal soap sucks wind and should not ever be used in laundry

left in the refrigerator *small parking area *laundry room was dirty *transitional housing, the children next

room had a dirty laundry type of smell it looked clean but had an odor but other than that everything was

cleanliness,the over all space of the room and the fact that they have in house guest laundry room

i arrived the laundry machines were broken, i couldn't get extra sheets for the pullout sofa until the next day

place is super nice has laundry also

2nd floor laundry room is in poor condition and can be considered fire hazard due to expose electric wiring

the staff were great. breakfast was good. nice clean rooms. laundry available.

laundry took quarters but there s no change machine and front desk didn t have quarters

weed in the entire building, dirty van, dirty building, lot of small things not cared for like laundry broken,

cold pool

shuttle service back took a little longer than we anticipated

room service spotty

the kids enjoyed the pool

airport shuttle runs 24 hrs, no reservation needed

no laundry and no microwave

laundry machine broke down and we had no clean sheets or towels for 3 days

a guest laundry

also no breakfast or self-service laundry

chose this hotel because of location, it has an indoor pool fitness center and breakfast was included in the

also, my room key didn t work for the laundry room and on monday morning my room keys had to be reset again

close to airport with airport shuttle. staff and shuttle drivers were helpful and pleasant.

the breakfast options were limited to what the kids could pick out

food was great; close to airport; ample parking

shuttle servies, location, helpful staff

that it was under construction and that none of the amenities were available, no fitness , no laundry center

is located, free breakfast which i stopped eating after the second night i found bugs in the laundry room

are good and the guest laundry room is very convenience

hotel had not done laundry

then i was doing laundry and found 5 different bugs in there within 20 minutes

laundry diy

scum on the top of swimming pool,my laundry got stuck on spin cycle stil dirty

couldn't get waited on bar needed dinner

everything was great ud83dudc4d the pool in the hot tub was wonderful. the room set up was nice.

we were shuttled to and from the new guinness brewery, which was also fantastic

at all hours of night couldn't sleep walls paper thin room on 1st floor adjacent to lobby and laundry room and

accessing the wifi was a big challenge

water in the swimming pool could have been a lot warmer

the pool and cleanileness

everything. especially breakfast. staff and shuttle were awesome!

train to dc. self service laundry, shuttle to train, hot breakfast and friendly.

atm machine, laundry service

shuttle service, friendly and helpful staff, room was clean, good amenities, nice enough gym, has laundry

great amenities, laundry use, delicious breakfast, clean rooms and bathrooms, dove soap products and a nice

guest laundry, water refill, breakfast

we woult have to climb over it to get from restroom to kitchen area

room was clean and spacious. i loved the office space and kitchenette. king bed was comfy.

big, and only downfall, was that the shuttle to the wedding we went to, left many people (and older woman in

letting their kids run wild, being loud in the pool area, unsupervised, inconsiderate

stated before the breakfast was minimum and the pool was closed the gym closed so there was nothing to do outside

heater was as loud as a laundry machine running all night

nice updated clean hotel safe location. continental breakfast was good!

breakfast was horrible and not a lot of choices

kitchen suite room was clean, and comfortable.

the drinks at the bar were 13 dollars each and they were just ordinary drinks

the kitchen and full sized fridge/freezer was a huge bonus, laundry facilities are great

they also had a complimentary laundry area and complimentary coffee

rooms with full facilities and surprising complementary extras such as wifi, a well eqipped laundry for guests

low to no quantities of snack items and open doors to the working laundry area

everything free laundry gym clean etc

been staying here for years now. clean, comfortable and love the shuttle to/from the airport.

hotel is convenient to bwi airport with free shuttle services to your departure terminal

parking was a bit challenging

the hotel is at a great location with lots of free parking

specious room, good staff,quiet environment. specious parking area.

breakfast is awesome and so is gary the a great cook/employee ud83dude0a i did use the laundry and it was free

there was also an area near the laundry that felt very hot

the hotel was nice clean and had good amenities. breakfast bar free parking it was great.

the pool and hot tub is indoor which is always a plus during the colder months

im not sure if they had a gym or swimming pool

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

shuttle to the airport and light rail

who works in the front desk were so friendly and helpful made our stay so comfortable, and also breakfast was

the breakfast had a both hot and cold options which was very nice

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

a laundry cart was abandoned in the hallway (10:30 pm) and there was a towel on the floor of my room

love the westin for staycations we we need alone time and a quick night away from the kids

the location we chose the hotel based on those 2 amenities - so quite a disappointment for the kids

amenities- huge and spacious gym, indoor pool and hot tub, great places throughout for selfies

the bar and restaurant exceptional, food so, so delicious

wish it had more laundry rooms

i think they use their parking lot as a car drop off to shuttle to airport

i couldn t get in the pool

had dinner at the bar and watched the patriots game there

need own transport. hotel shuttle limited to 3 miles.

smell on the 3rd floor was like a smelly gym room

convenient location excellent room service great staff

location/ cleanliness/breakfast

the wifi

welcoming & pleasant, room was cleaned each day, breakfast was good with a variety of choices, parking was

i did book based on the amenities of room service, restaurant on property, and laundry

in lobby bar

stay was wonderful n we enjoyed everything n especially the indoor pool n the whirlpool n they would had received

the location is perfect; just minutes from the casino, the outlet mall, and several restaurants

the rooms were nice. the pool was nice.

and we went down to the bar and grill and ordered a cheeseburger and ff and grilled cheese and ff and it took

the pool did not open exactly at 10 am the next morning.

i love the space, pool, and morning breakfast. my grand daughter loved the pullout couc

loved that the property had a indoor pool gives the kids something to do staff was super nice and very helpful

that the bar wasn t open yet due to pending approval for liquor license.

things we were looking for, close to the cruise terminal, had breakfast included and had a self laundry area

was not clean - dirty laundry from a previous occupant and trash left as well as bedding still looked as bed

parking was easy

have been awesome if they had had free breakfast

keeping didnt clean our room when toldthe breakfast bar didn

cleanliness, up to date accommodations, on-site free laundry with the latest technology appliances

the complementary for laundry and the shuttle were perfect

they offer laundry machines without fee, you need only the detergent

it s a nice location, free parking and wifi and room was very spacious.

i liked the pool and gym too

awesome amount of space, great place to do some laundry.

pool, laundry area, and free breakfast, location was excellent also

only thing i suggest is to keep laundry room a little bit more clean.

there is a laundry area and they sell detergent there

the free laundry and dishes in the room

there was no clean towels available the next day when i ask house cleaning for some i guess the laundry person

the rooms and laundry rooms need to be cleaned better because they were disgusting

the pool table and bar in the lobby where great

not all staff as welcoming as others, had a pool for my kids entertainment

is great, it s less than 5min from the mall and grocery stores as well as liquor store and casino

i liked the style of the room, the bathroom was really modern, there was free wifi, pets allowed, free parking

the pool was a small size and full of kids, about 20 to 30 running around the whole day

comfortable and firm, breakfast- food and beverages were very good, shuttle was prompt and convenient, location

i know they plan on adding bar food at some point in the new year so a restaurant on site would be

location, minutes from malll, casino, and grocery stores, free breakfast, great atmosphere

provides self service laundry and detergent.

then upon leaving i asked for 2 trash bags for my dirty laundry guess what she gave me

kids running up and down hallway

parking is expensive and the pool area opens very late in the morning it should open early for

i chose to find a hotel i looked for parking and shuttle service

the laundry room was on 1st floor, a plus since we needed washer & dryer

is absolutely nothing like having 2 bedrooms & 2 full bathrooms when traveling with 3 kids & hubby

was fine, but if a room has a fireplace in it, then you would think they would have at least enough coffee for

the room was nice, kitchen area clean and in order

outside at the pool

things missing from last time i stayed 2 years ago - room safe, complementary laundry detergent, and kettle to

i see it the water is not 100% clean and clear, also i didn t like the way the laundry room, and the machine

even when i went to the laundry room to get some more those were dirty as well

the breakfast buffet is back. guess laundry room.

pool and gym were a welcome treat.

elevator was slow which i used quite a bit due to laundry

the fact that they have a cc laundry facility and the in suite kitchen

staff was extremely friendly even my kids took notice the hotel is well kept and cared for breakfast and free

kids were unruly and made a lot of noise during breakfast

pull out couch too close to bed... breakfast meat selection doesnt take like real meat

free laundry and workout facilities were super helpful

room size. free laundry room, cleanliness, location

laundry services and miniature room kitchen

best part was laundry was free

s free internet and laundry service

liked everything about my stay but if i had to say one thing i disliked it would be the valet parking when

plus, it's a casino, so lots of food and activities nearby

prime rib, funned at the casino, watched games on gigantic screens and had drinks at the sports bar, and ended

access to parking, casino and mall

for parking (the free parking garage), wifi, beverages in the room, etc

was like pool water temperature

free parking, complimentary breakfast, which was great

the breakfast was fine and the location was convenient

breakfast was exceptional

the breakfast was amazing

breakfast was fine. gym was nice. location was nice

i said no finally put us in a room 4 doors down then we had no wifi

the breakfast was great and i enjoyed using the gym

the water views and exceptionally friendly staff ! breakfast was also beautiful

small 39 rooms...quiet and good free breakfast. great location on the water.

not sure if there's a way to quality control that since i know hotels sometimes outsource laundry but just

facility, pool, gym, and aesthetics all around

pet-friendly provisions especially appreciated (our daughter took a suite and brought her little

you guys lead your quest into thinking that the breakfast is free with the choice of the room but it's not

everything but especially the pool.

the manager was excellent. loved the bar an bartender

coasters for the coffee mugs would save a lot of tables), doors stick, carpeting is worn out, wifi cuts in and

a room on the other side of the inn away from the street as the noise from the live band at the bar across the

there is a nice bar downstairs - the bartender steve makes an excellent hot buttered rum - a drink most bartenders

95 charge for' incidentals' like wifi and the water bottles they leave in your room

they had a free shuttle which was extremely convenient

good variety of breakfast foods.

the location and ability to park my large work truck.

everything breakfast and shower and bed

the rooms and gym are dated, not kept up well, and there was visible dirt/dust all around the edge of the

there was no fridge in the room, no laundry bag, just seemed that basic amenities available in other hotels

i went to do laundry in the laundry room and the washer and dryer worked

i didn t like that they had no change for me to do my laundry

thanks for the amenities, especially the business center, free parking & breakfast, location, and shuttle

clean accommodations friendly staff hot breakfast

spa wasn't fully operational

comfortable bedding, good interior design, quality in-room dining and my son loves the outdoor pool with big

ve been in bigger and better rooms for $500 less i thought the mini bar should ve been free and a whole lot

the linens are fluffy and comfortable, the robes are thick and cozy, room service was fast (and delicious, best

rooftop bar had advertised a dj for the night we stayed but when we tried to access it was closed

the courtyard should do a better job with laundry service

the laundry was also good and often vacant for the use

noisy street. loud cars racing at night. only.one person allowed in the gym at a time.

warm welcome at front desk, room near indoor pool

the room was clean and it was nice to have a pool even though it was small and a hot tub

exceeded the 6 day after reservation and is already recorded in the system, so can t remove the laundry fees

no room service no laundry

they didn t utilize the outdoor bar area. it was only for special events.

the gym was dark and unappealing

think the wine selection at the bar could improve

of an upgrade considering the location by the harbor this is the property where i had to pay for laundry but

this is the year of 2026, not 1926. using coins for laundry is absolutely ridiculous

more kitchen staff

the kitchen was functional - i cooked 3 meals there

the service was excellent breakfast was great and the rooms were very comfy and clean

central location to inner harbor and fells point - all within 5-10 minute walk with small kids

restaurant is described as a sports bar which it definitely is not.

the food from room service was good and not too expensive

use of the gym is a bonus.

that it was pet friendly and the location.

mountains of laundry in plastic bags in the halls

also we weren't able to connect to the wifi and we planned to play our game system while we stayed

we were worried the walk to the aquarium the next morning would be too far for the kids

but the pool and hot tub was great and the bed comfortable

swimming pool was closed for service. just bad timing.

desk and dresser were dusty as if not cleaned or wiped down and fake rose petals left behind in room from last

the location, friendly staff, comfortable room, pool, patio, fitness center, breakfast, and cleanliness

also wish they had margaritas at the bar but was good with my vodka and

is more family oriented; as such, we were unable to use the pool area because of the number of kids using it

there were pet/urine stains on the carpet

guest laundry facilities are wonderful

i had a few questions about the the laundry facility and they were able to get my key card all set up to use

cleaning lady threw out my girl friends dirty laundry bag

very expensive room service charge.

biggest negative was very spotty wifi which i requested assistance with but never received that help

found dirty laundry from previous guests under covers

need extra charge : wifi, water not friendly : self laundry only can use quarter coin, but the front desk

laundry facility was not kept well and drier didn't dry

there was trash and towels and piles of laundry outside all the rooms on my floor in the hallways from saturday

i chose to visit the hotel bar the first night and had room service for the entire day the next day and each

it was clean staff where friendly pool area was nice in warm

also since normal breakfast was given, no pool, no gym no cleaning of the room, we had to ask for towels each

very tasty breakfast!

hotel was clean and quiet. early check in was nice.

- mac gym next door is great, though i wish the hours were longer

gym area clean

the indoor pool, pet friendly, and location

the pool was an added bonus especially during the winter

breakfast was good and convenient but a bit pricy

the room service food was very good

entire stay was great, my room was clean, the staff were professional, parking was great, and the laundry room

uselly collect qeurters for laundry and all so i got some

no laundry serviced as stated on booking

no towels outside the room in the hallway there was a pile of dirty towels (like 200+) as if laundry wasn

the laundry machines did not work and couldn t get the money out

laundry was a little pricey.

all the on-site facilities grill bar, laundry, gym, close to airport, close to shops.

wonderful restaurants in the ground floor, staff was very helpful. has onsite coin laundry

at the hotel for 8 or 9 hours to sleep altering spending all day and most of the night at the casino

hotel is beautiful they have a very good restaurant with a bar in the hotel the area is a nice they have a

to convention centre and harbour laundry and ice facilities good size room and sofa bed secure luggage

no light in laundry

clothing so i had to run out and try to get coins, which were not in the hotel to put into the laundry machine

no continental breakfast

the area seems depressed as a result of covid wifi was not great

beautiful place! free laundry!social hour ! free breakfast!

breakfast, laundry area available

free laundry facilities as well

spacious room with a kitchen, complimentary laundry ,nice breakfast,nice staff nice everything ud83dude0avery

the complimentary laundry in the basement was a lifesaver

house keeping was out of many items and little things like toiletries (hand soap) , trash bags, laundry bags

early check in. parking. size of room. comfortable bed.

nice gym and incredible pizza from lobby restaurant

paying for parking and wifi. any hotel ive stayed at had free parking and wifi.

also, no free wifi was offered, and i thought the price was high if you needed to purchase wifi connections

we wasn't told about the laundry facilities until the day we were departing

good laundry room

both desk clerk and laundry personnel were sullen/upset during interactions with guests and it seemed like it

we liked the lady at the reception who was very kind and special with the kids

the pool was cold first day but then the heater was fixed and it was perfect

like how it has a laundry room, storage and a full kitchen and stove in the rooms

on a positive note though when we needed quarters for the laundry a male staff member went down the street to

breakfast, a laundry room for those wishing to do their own laundry

selected this property because it was pet-friendly, but didn t know they have a $100 pet fee

bartender was very slow and bar was closed by 10pm

laundry room smelled like a sewer and we had to do laundry and our cloths smelled disgusting

the laundry room didn't have good circulation

hotel inside was clean and quiet. loved the breakfast. happy it had a gym

we had a bit of extra space, too, so i could get up and enjoy a cup of coffee in quiet while the kids slept

the complimentary breakfast was not good

wash was empty and they gave me a bar of irish soap instead

only issue was that the a/c was out in the bar area

were spacious and clean, staff was friendly and helpful and even accommodated an early check in

there is also no bar yet it s advertised as having one

breakfast bar was literally some breakfast items on the bar of their upcoming restaurant

are washing towels you cant wash bath robes the bed sheets had a crusty feel to them think it was laundry soap

the hotel needs to look into their 3rd party laundry company they are using

we loved the idea of the room we selected as it was two double beds and a bunk bed for our kids

the breakfast at the restaurant was amazing.

no room service

tried to contact the hotel in advance how did the shuttle service work and they never replied

had an early flight back home and no shuttle to the airport before 7:00 a

amazing close to mall,food,casino

their shuttle to and from the airport is very reliable

whatever reason the pool isn t open on mondays, had i known that i wouldn t have booked

no washing machine. it costs ridiculous money for laundry.

were on the mattress cover there was no toilet paper towels one wash cloth and two towels no laundry bag door

they have a laundry service in the basement of the hotel and they also supply laundry detergent and fabric

very good and central location with a lot of history to the building + a good onsite gym, laundry and coffee

laundry machine and dryer machine in the hotel

not important but single-use detergent for laundry , was on sale for 5$ :) if you plan to wash something bring

i love the cupboard and free laundry

free laundry (you need to buy the soap, if you do not have)

accomodations were great,the gym, the laundry facilities and the overall comfort was great ud83dude03 so nothing

place was always spotless. like the gym laundry was free

dirty laundry and trash in the hallways

no laundry facility which the website said there was

thing i didn t like was being next to the laundry room

valet parking, hot breakfast, bar mixologist very friendly as well as all the staff

hotel is very flexible with early check-in and late check out

the laundry room was great too

breakfast stopped at 9am during the week

they allow pets and you can tell

hotel or the neighborhood/local spots to visit/transportation options; not much on the menu for kids/picky eaters

i wasn t told they have a mirowave and the wifi password.

the parking and pet fees are outrageous and higher than most hotels in the city

no food or room service between 10 am and 5 pm

the gym was nice but not well maintained (cable machine was broken, towel was always out)

was exorbitant and very limited in options, room service was suspended owing to covid-19 which meant that the

no room service past 8. not a lot of food options..... understaffed!

no facility for laundry

good and reasonably priced laundry facilities

whoever is doing the laundry, please wear a hair bonnet

i did not have breakfast

excellent location, surprisingly large room, full kitchen, beautifully furnished room