marvellous breakfast included

the honesty bar & the breakfast we re just incredible and could not recommend this wonderful, magical hotel

everything has been thought of: from ipads for information and leisure purposes, open bar for late evenings to

liked the honesty bar too

on the bed, sweetie jars full of temptations, to popcorn machine & well stocked honesty bar the atd is

the breakfast was excellent as was the room service we had delivered as we did not want to leave the villla

the facilities are outstanding from the beautiful infinity pool to the serene spa and stylish, comfortable

wifi intermittent

as an electric car owner i really appreciated charging stations right in the parking lot

get a treatment and you get to relax in the heated indoor infinity pool for the rest of the day

there is a complete lack of crockery in the kitchen

most fantastic breakfast i have ever had and a lovely swimming pool you will spend all the time

huge bedroom, separate lounge and small kitchen

wifi signal in our room was poor, didn't work properly

very comfortable beds well attended and kept great with kids to have kitchen facilities in room helpful staff

breakfast was very good, nice selections of cereals, fruits, eggs, meats etc

spent weekend alone with my kids and throughly enjoyed the peace

there is no pool service, no room service and no mini bar

water in the room was replaced each day for the 1st few days then there wasn't any left by room service

amazing breakfast, great pool and plenty of space for sun bathing

next to reception, you ll find a laundry room, an atm, luggage storage, and tour agency representatives

access to water park and all inclusive plus we had a free meal in the meat restaurant

than usual, although, equally there were much less guests than normal - check in process slow breakfast service

the door going straight into the zoo was brilliant and we needed 4 days to see everything, the water park was

a lot of the slides etc are for kids over 120cm

no milk in the room with tea and coffee making facilities. self laundry area would be excellent.

kids absolutely loved the kids club and evening

thought sauna and steam room should be free to use after gym workout

more options for room service paras fritas would help!

could not fault the hotel, food was fabulous great selection, kids loved the entertainment and the pool was just

a); nice room with splendid view, excellent restaurant (both dinner+breakfast), nice gym

awesome activities like concerts or shows for kids were organized daily

if you don't have kids like myself then at small parts of the day you can here

spa pool expensive to use at 25 euros per day per person.

surprised to see young children/babies allowed in the exclusive pool only for level guests

heated outdoor pool enabled us to swim in march, and there were plenty of kid's facilities for my 2

the room service was shockingly bad.

is lovely, it has good facilities such as gym and spa, multiple pools and breakfast has a good range of options

poolside bar staff

the check-in online did not save us from waiting in the line (not really short one) the in-door kids playground

she with another member of staff searched the laundry before it left the hotel in the evening

meals are not offered after midnight for room service

it is not maybe really suited to kids with all the areas de silencio - they seemed to gravitate to one particular

air conditioning in gym never worked and we went every day so this wasn t a one off

just a little disappointed that the spa didn't have more facilities.

was absolutely fantastic , room , food , everything , costs for room and laundry all perfect we had a small

staff felt like home salt water pool

water or drinks available outside bar hours or water in the fridge no facilities to make a drink no paper or

entrance to the hotel from the old road before parking doesn't do the rest of the hotel justice

the pool is maintained at a very relaxing temperature and time spent in the pool was very relaxing

we paid for laundry service and they ironed and folded everything and brought it to our room

we live in spain and travel constantly and of the hundreds of hotels we've been to, this is one of the worst

the buffet breakfast was very good, choice of cheeses,hams,pastries,toast,eggs,cereals, fruit, yoghurts,

not sure it should be called 'a hotel' when there is no bar and no reception as such

the breakfast was very good

stuff wasn't friendly at all , it felt like the place is dead , we forget our clothes in the laundry during the

no atm available. laundry was expensive

the hotel had many amenities like, a gym/self laundry room, the swimming pool area was

there was a gym, a nice pool area and laundry

the gym ( although it could be updated) the self laundry good selection of food

wifi wasn t working well and we could not get a signal in the room, only in the reception area

location, breakfast, speedy wifi

location excellent the bar was clean and excellent views to the

expensive, no breakfast, no mini bar in the bedroom and unhelpful staff.

use the breakfast facilities, although when we did go to the bar area the lady didn't seem very welcoming so we

small pool

breakfast each morning was fantastic with a variety of options to choose from

with spa water not at the right temperature not all faculties working needs looking

couldn t order room service if you wanted alcohol as would not deliver to room i m 65 my husband 69 we wanted

lovely staff very helpful. a beautiful spa and location was good and it was spotless

the small bar got very busy on occasion

no bar at the rooftop pool - late dinner hours (20-22) - wifi didn't always work in the room - food variety at

wifi didn't always work

wifi ok but could do with a boost.

property was in a good location,very clean with a beautiful rooftop pool,great views of the mountains,food was

laundry prices were astronomical but fortunately there is a lavanderia next door that charges 11e

no laundry avalaible the weekend and gym too busy (so not accessible)

a request made beforehand was gladly met and free parking onsite

pool was cold!! although kids played in it!

aesthetic & facilities, good breakfast & pool side food options and a great, up market location

english lady on reception was so helpful, the room was lovely and the bar staff were nice too.

facilities and staff excellent. good breakfast selection

lovely staff very clean can top up your drinking water free at bar , bring your own bottle

breakfast buffet was excellent value, the staff were so helpful and friendly

the breakfast was lovely lots of choice the staff were very helpful and friendly.

food was good and good meal times roof top pool was fab red hot up there and great for sunbathing

had the most amazing time, all the staff were very welcoming & the little bar across the road marin s became

breakfast buffet was great it had everything and more , fantastic choice

pool area

pool cold

gym facilities opened at 8am

amazing roof top pool which gets the sun all day unlike most hotels n benidorm

8 ladies holidaying loving the adults only roof top pool, although this wasn't monitored and a few children

dissapointed with small pool. no umbrellas

swimming pool cramped in

great location and breakfast had a lot of variety.

hotel, pool, breakfast absolutely fab for the price

it s local has a ok sized pool good cocktails entertainment friendly and helpful

great swimming pool and evening entertainment was good

great value for money, lovely pool and bar area. friendly bar staff. clean rooms, cleaned daily

it was like laundry room on top of my head with tumble dryers turning all the time

hospitality was amazing and entertainment at night was great the bar staff where fantastic my wee marieanna

the breakfast was lovely and everything was clean and tidy

bar prices were good and

kids asked for a candle for daddy's birthday

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

all staff at bar and restaurant were exceptional

it s to make some cash, and reduce their laundry bills

only small thing i would have liked was an iron in the room, but the hotel does offer laundry services which is

great staff great room great breakfast would recommend!

the breakfast was lovely

room, facilities, staff, breakfast, dinner, location, gym, decor - all of these things were great and i wouldn

excellent parking, staff were very good, laundry service was super fast very good

do it yourself laundry which we were most appreciative of

pool was ideal for adults and kids alike

thought there was a lot of choice at breakfast

also a charge for wifi

doesn t speak english; laundry extremely expensive; some staff polite, some staff very rude; bathrooms outdated

room was tiny only 3 plugs - one for tv one for fridge one for you wifi not reliable always braking out we were

nice pool and if you want to part take they have lots of activities including aqua gymnastics

connecting to wifi was not straightforward

very clean, helpful staff. bar prices and food are really competitively priced.

sent some laundry off to be pressed before a wedding i was attending 26 hours later

no kids club etc

room service not many choices

beach in front of the property is very rocky and not possible to get in the sea with kids, misleadingly there

beach in front of the property is very rocky and not possible to get in the sea with kids, misleadingly there

yes its small but had everything i needed for a good stay, nice little belcony always sunny,good wifi, nice

room to get showered and ready to leave for the airport after spending the afternoon around the pool

breakfast had a good fresh selection ,the location was excellent very close to old town,staff very

great welcome from hotel, friendly staff, cheap drinks in the hotel bar well maintained pool

the price. the wifi was working well. had enough blankets

liked the staff very friendly & the pool was beautiful & also the food along with julie s music & dancing &

breakfast had lots of choice and prices in the bar very reasonable staff so friendly

checking in took an hour, service at the bar was extremely poor.

breakfast great when we go to old benidorm will always stay there

lovely and clean, friendly staff. super location, great breakfast

beds, great wifi, friendly staff, free use of pool towels, tea facilities in room

of food no shortages, catering for all tastes, all fresh, attention was immediate by the staff at breakfast,

was spotless in perfect location sea view was amazing good breakfast would definitely

pool was nice for kids

the pool area all clean and loungers disinfected between each use

location swimming pool

hotel is conveniently situated close to bars, restaurants and shops

hotel bar seemed to close rather early, which was a surprise in spain

lovely roof terrace and pool. friendly helpful staff.

breakfast was very good selection and lots of it and location was near all amenities and beach !

breakfast was good and the bar was also vey good

on reception and bar staff during our stay extremely good ud83dudc4d location very good, although we parked 15

one member of the bar staff wasn't very friendly. sorry, didn't get her name

there is no room service

bar let me have hot water as don't drink

the rooms were clean, reception staff were very accomodating and the pool facilities are vast

comfy beds, good bar prices and service

also the breakfast could be enhanced with more fresh options such as a wider choice of fruit

wifi even when paid for was rubbish

friendly staff many activities for kids and adults swimming pool spa roof top bar with amazing view restaurant

excellent food choices in the buffet, always lovely & cool air conditioning throughout the hotel kids club was

kids clubs & entertainment

we visited in january, so didn't use the pool, but the pool area was lovely

my son had a massage and used the spa facilities, which were great

sunny room overlooking the pool with spacious balcony

we was on 6th floor below laundry room very noisy from about 7

if i asked for example, for laundry, always answer yrs, but do nothing

the only problem was the laundry room on the roof of the hotel there were a few washing machines going constantly

no instructions in the room as to times of meals, room service etc

wifi in the room was excellent, roof top pool was a sun trap

lack of sockets, no laundry service available.

staff are so friendly all of them bar restaurant and reception

next to a school so at 9am the music sounds loudly for the kids to start getting in line

kids in the pool shouting and screaming until the early hours of the morning (again 2 -3am) whilst

the room which was a pool view room was good but it did smell of tobacco smoke

clean great service lovely pool

clean, spacious, small pool, very friendly staff, food ok for a short stay.

directly across the road , where the pool is warmer but mostly full of kids

they were renovating the pool during our whole stay so we couldn't try it, however we could use the pool in

bed was very comfortable, the food was good, entertainment was good, my kids loved the pool good

recommended laundry services

doesn t have a pool but doesn t need one due to the location, there is a lovely roof terrace bar open till

excellent breakfast continental or full breakfast same price free with room

6th floor rooftop bar open even in mid november, which was also clean & manned all the time

was brilliant and the staff were all very helpful, the breakfast selection was fantastic

the kids loved her discos every evening and playhouse activities during the days

food ( breakfast ) excellent

grest bar prices gorgeous spa and hydrotherapy pool lovely pool area towels for hire tasty breakfast and loads

hotel is a perfect choice for families with kids

heated outdoor pool

live cooking, although sometimes stuff got cold - as per usual at a hotel buffet), restaurant and bar personell

property was incredible, from spacious rooms, beautiful pool, stunning food and amazing staff.

adults only

and my wife says the dancing waiter in the bar who is from cuba is 'lovely' too

football in the bar on tv and big screen during cabaret time...

very nice reading lounge and bar area

thankfully the hotel has free wifi

lock your door otherwise room service can step in without a notice even if you will use

piano bar in the evening bar prices good.

the pool area on the roof is superb

no roof terrace bar and shade

good wifi

pool, being an indoor one could only be used with a bathing cap which we did not have and since we

location location, plus indoor pool, the staff from front of house to cleaning and bar staff were excellent

location , fantastic food ,friendly staff and loved the indoor pool also the hotel was spotless

lovely breakfast

the sunbeds were taken before breakfast

small pool area, very cramped pool area.

excellent breakfast with healthy options like soy milk,nuts,baked beans,etc

pool area doesn t open until 9,00am queuing started at 8

was fresh looking, the bar area was full of natural light

nice new rooms pool etc. room cleaned every day. good location

told or offered the wifi code at check in

were 2 people working behind the bar during very busy evening entertainment, and only one waitress taking orders

pool was a bit of disappointment as in the shade for best part of the day

swimming pool

the beds and keep updating the interior like kitchenettes

especially girls at the bar only friendly with english or spanish

one of the waiters in the bar located in the lobby was rude to me and members of my family on several occasions

also the pool bar staff were not against adding an extra shot to a pina colada

the spaces are cozy and the team was very friendly and helpful

internal swimming pool only for kids over 12

nice variety of food for breakfast and dinner

the bar shut early and did not accommodate football fans

pool side and pool was lovely to be around a little music no and then

we also booked a twin room overlooking the pool but the room was already taken on our arrival so we had to

rooftop bar was impressive

indoor and outdoor pool with fabulous rooftop bar

loved this - especially for the heated indoor pool for the kids

wifi is working in the hall, but not in the room

could really complain about anything, my only observation would be the outdoor pool size, it s much smaller

pool area on roof lovely

bar and entertainment were good for the age of most of the guests

a couple of nights there was a themed night,one was spanish, and one mexican, vry comfortable bar and lounge,

the food was good and plentiful, and all the staff worked extremely hard, particularly the bar staff who at

onsite gym is really basic and tiny but i didn't even know it had a gym until i booked so it didn't matter

breakfast could have had more choice and bar closes early for benidorm!!

professional kitchen

location, great hotel and staff so helpful even the new guy behind the bar was so friendly and

felt the bar staff (not all) were lacking on skills to mix cocktails to a suitable standard

very clean great swimming pool and friendly staff and great location

was fantastic clean friendly and worth every penny room cleaned every day inc new towels with wifi , air-con

location. accommodated early check in. nice room. good breakfast. good shower

little room for single person, had everything including smart tv, free wifi

free wifi and safe

good wifi connection