no laundry avalaible the weekend and gym too busy (so not accessible)

laundry prices were astronomical but fortunately there is a lavanderia next door that charges 11e

no noise in our room even though close to the pool

this includes dining room staff, bar staff, entertainment and reception

maybe wifi could be secure instead of open.

sent some laundry off to be pressed before a wedding i was attending 26 hours later

room key was temperamental and the qr code for the room service menu was not in the room

breakfast great, staff were very attentive and helpful as solved all my problems all the meals on

the bar in the evening was relaxing and our room very comfortable

beach in front of the property is very rocky and not possible to get in the sea with kids, misleadingly there

we paid for laundry service and they ironed and folded everything and brought it to our room

a pool would have been the icing on the cake.

strong wifi and amazing bed

hotel was better than i expected the room ,staff , breakfast,location was excellent i cannot say enough the

breakfast was lovely

was absolutely fantastic , room , food , everything , costs for room and laundry all perfect we had a small

wifi was very good and free

staff felt like home salt water pool

was very good parking easy

parking for car

wifi wasn t working well and we could not get a signal in the room, only in the reception area

location, breakfast, speedy wifi

location excellent the bar was clean and excellent views to the

expensive, no breakfast, no mini bar in the bedroom and unhelpful staff.

use the breakfast facilities, although when we did go to the bar area the lady didn't seem very welcoming so we

the spaces are cozy and the team was very friendly and helpful

do it yourself laundry which we were most appreciative of

excellent parking, staff were very good, laundry service was super fast very good

bar and lounge areas have plenty of comfortable seating and lively nightly entertainment, which i

bar prices

comfy bed, perfect location, nice personnel. and the rooftop pool and views!!

the nbar area was lovely bar staff fantastic

screaming parents to kids and back from verandas to pool

breakfast each morning was fantastic with a variety of options to choose from

had the bed breakfast and the breakfast was adequate

wish the pool was heated as is very cold. didn't stop the kids but did the adults

past experience of breakfast so gave it a miss.

breakfast was very good selection and lots of it and location was near all amenities and beach !

nice bar and staff

it was great value for money with excellent wifi, the location was perfect for my stay.

the breakfast had a good choice of hot and cold food which was constantly being replenished

excellent breakfast. location good

no wifi (and paid internet access on the two available desktop computers).

spa was overrated

great breakfast, great outside pool, inside pool for money

hotel very welcoming reception staff early check in good facilities and friendly bar staff ud83dudc4dfor gluten

most fantastic breakfast i have ever had and a lovely swimming pool you will spend all the time

didn t like the service at the bar in the pool area, both upstairs and downstairs

staffed at bar areas which was disappointing having to wait long while for drinks and

with kids in need for afternoon nap at was crazy annoying

was awesome, the place, the room, the pool, the gym, the food, and the music was really good

lovely hotel really stylish amazing swimming pool

breakfast was fantastic

coffee machine at breakfast was very

breakfast was ok and good variety of food items

spacious with added luxuries such as the lighting, the staff were very friendly and helpful, the breakfast was

excellent family hotel. kids were kept entertained every day.

gym good too

spa is on a different level to the pools so you either have to change or walk around wet if moving

great pool area and playground for kids and a little soft play/ball park

well stocked gym, parking, wifi worked well, some english tv channels, helpful staff, clean room and good quality

of little things, the parking was a little steep at 10 euros a day & having to pay extra for wifi

the food wasn’t great no choice for kids food and chicken was raw

the clean room and the pool.

fantastic staff that couldn't do enough (entertainment lady was amazing and on the go with the kids all day

would appreciate free wifi

handing over 20 deposit for two pool towels and a 2 laundry fee is a big cheeky

breakfast excellent choices location good staff extremely friendly

is in a great location, had a great selection of facilities including spa which i took advantage of booking a

was booked in for breakfast only and i thought the quality of the breakfast was poor - ate out in the mornings

bcl levante club & spa is an amazing adults-only hotel in benidorm, spain

the room doesn't have an iron and ironing board so put some clothes into the laundry service for ironing and

the towels looked like they' d done a few too many trips to the laundry.

for the kids perfect activities

the evening meal, the salad bar was fine but could not say the same for the hot food.

the outdoor pool was not heated so could not use, not much activity for kids or play area

maybe pool could have been heated

very family orientated excellent for kids

room service did not put clean cups with the replacement tea and coffee, we still had an old cup

location was good not to far away but enough. breakfast spot on. good value

breakfast fantastic

were completely done over by the laundry service, we had a small bag of cloths washed and they gave us an 8

pool, relaxed atmosphere

gym - pool - breakfast - everything

a little bit out of town and no room service

the staff are so friendly and the lady in the kids club is fantastic with children

and if there is laundry service would you kindly mention that on web page

maybe high season would be more families but at this time of year , i’d avoid if you have kids

basic but clean and comfortable beds, two large pools and activities for kids and adults throughout the

indoor music in the lounge ,poor selection of snacks at the pool bar

only complaint was no free wifi

would have liked a better hot choice for breakfast

breakfast poor quality cooked food atmosphere was dismal need some low music

no, the indoor pool is a franchised pool, spa and gym

pool area is okay but in a poor position behind a building, and the pool isn t the biggest or the

friendly hotel and the thing i liked not to big and added bonus a voucher for the sauna in door pool

stuff wasn't friendly at all , it felt like the place is dead , we forget our clothes in the laundry during the

the gym ( although it could be updated) the self laundry good selection of food

the hotel had many amenities like, a gym/self laundry room, the swimming pool area was

no atm available. laundry was expensive

there was a gym, a nice pool area and laundry

next to reception, you ll find a laundry room, an atm, luggage storage, and tour agency representatives

the breakfast area did not smell very good and the net latency was quite poor

will definetly return here as the kids were entertained from morning until night

the accommodation was excellent and food and drinks were fantastic, we had all incisive at the water park and

our kids are aged 6,4 and 2

the bar service was a little slow is my only thing.

a while for the sun to hit the pool area but thats no fault on the hotel, wish the pool bar would have opened

a drink at the bar and not being able to take to the restaurant, this was annoying and odd

nice pool area with bar close and good

apart from not been able to take drinks purchased from the bar into the restaurant to eat

the pool is lovely and the bar prices are fair

cleanliness and bar area. good entertainment every evening

the breakfast and dinner were of good quality

excellent free wifi

good hotel, great location, great breakfast

location couldn t have been any better. so much choice at breakfast.

been able to get a sunbed at pool

that i had to pay for the drinks during the dinner, even for the water and juice for the kids

room service was horrendous

great location, good family feel. spacious room, cleaned daily. excellent breakfast buffet.

the apts and bed laundry are immaculate the soft furnishings give off a dirty greasy smell pillows could do with

take a coffee from breakfast and have it with cigarette, to cold weather to swimm in a

food was good plenty to choose from and bar prices good for a hotel

choices excellent location central choice of pool areas if your in the ocas building make sure you go to the

take a coffee from breakfast and have it with cigarette, to cold weather to swimm in a pool

was no laundry room with a iron or iron board to iron your clothes before you go out but you could get a

cost of the laundry,you pay per item which i didn t know about and it cost me 100

laundry service not available at weekends so plan before

were extremely clean and modern, excellent air con, decent size balcony, great pool and the bar staff were great

didnt use the facilities such as the spa and pool but the pool are was so nice and the cocktails from pool bar

location for the strip great pool area quiet as well rooms were just standard will definitely stay again

it would have been nice to have a sandwich bar at lunch time also with sliced bread and baggettes a suggestion

big pool and plenty of sunbeds

location , breakfast

spotless and breakfast was lovely

wifi intermittent in room and only worked properly the first day i was there.

prefer a hotel for adults only quieter for us, plenty of choice with the food and room round the pool staff all

a good salad bar and soup selection

night staff was very polite to explain times for breakfast and a few things more, but i was drunk and didn

room service on first day but easily rectified early evening

breakfast finished at 10

was very disappointing evening entertainment enjoyable reception staff efficient and very helpful bar staff

always plenty of sunbeds and space around the pool area

great pool area to chill around.

the staff were amazing, from check-in, restaurant, bar staff and cleaners

only open from 6pm, would have been good to be open during th day as a break from the sun for the kids

hotel spa staff was a bit rude but only went there once and wasn t very good value for money but the

really good indoor spa/pool

not open even though it's had a revamp, stayed for 10 nights repetitive food, no clear answer for late check

the evening was great something different every night, cocktail making in the day time , and the spa was really

the little one loved the pool , good choice of food , and in a great place

entertainment weren t much and some of the bar staff were miserable.

cant comment on wifi/breakfast/pool/entertainment etc as i was meeting friends so just needed a good base

great breakfast, very clean,room cleaners did a great job

staff excelled at customer service, including the young pool lifeguard

are aspects of port benidorm hotel that deserve a 5-star rating, the lift system and unexpected laundry charges

additionally, we encountered an unpleasant surprise with the laundry service

we were bed & breakfast

hotel charges for parking 15 per day and spa is 10 per person

the kids pool was a lot colder than the adult pool. that was the only issue

the hotel offers luxury extras such as laundry services, babysitting, room service and much more

staff excellent food tasting ud83dude0b swimming pool and jacuzzi on rooftop

spotlessly clean, fantastic room, great heated pool area, delicious breakfast, great staff, brilliant location

little mini bar in room would of been nice but still a lovely room

wifi wasn t the best and food was nice but only warm

very poor wifi, room 1026. late start for ev. meal

great location,very clean and breakfast was an added bonus which was very nice

staff very friendly. hotel very secure. pool was great.

i'm irish we love tea but no tea making facilities only at breakfast other than that it was

great location free wifi excellent food friendly and helpful staff

more umberellas around pool

pool and meals

however the staff were happy to make me plain pasta when the choice was limited and the salad bar was good

arranged a late check out and did not charge a fee for this facility

pool open all year

the price for the laundry cleaning was very expensive

charge for laundry was way too expensive.

wifi excellent around the hotel

breakfast was great and the gym was ideal to keep up the weight while

using our own until another guest informed us we could get them from hotel didn't know about the gym ie if we

view from bar balcony

the facilities was comfy and nice to use. it was also very nice to be in the pool area.

excellent location with fantastic view +10. great price. nice food. room service every day.

could do with a pool bar

there is a lovely little swimming pool overlooking the sea and the food was very nice

for my room which were both met and the room was lovely with lovely view overlooking swimming pool and the

pools are smaller than pictures depict and wifi didn t work

staff were all great and the location was excellent the hotel was very clean, the pool was very good if a little

breakfast was excellent the chicken kebabs were disgusting full of gricle and fat the paella on

we arrived we were put in a dog friendly room at the side off the pool bar with a big metal gate outside the

the location for breakfast was beautiful

lovely choice for breakfast...plenty of healthy options too.

if you don't have kids like myself then at small parts of the day you can here

the odvious shortage of staff specially at the pool bar and the bar in the square bar.excell

the pools are huge, there s football pitches, padel courts, golf, everything you need on a vacation

warm welcome from reception with early check in

the pool area was clean with plenty of beds

very hard small with a metal bar which lies right across your lower back

was no coffee or tea facilities in the room and we didn t have any room service for 2 days

is great for the old town, lovely clean room overlooking the swimming pool, with plenty of choice for food in

could do with more english breakfast style selection

booked this place with the spa in mind, we had no notice from the hotel that the spa wasn't available when we

the restaurants and room service closes at 22

breakfast also 10/10 amazing hotel

kids allowed in the spa

wifi didn't work and cudnt use swimming pool wasnt hot enough

wouldn t say i didn t like it but the measures in the bar will leave you requiring plenty of paracetamol

wifi was disconnecting a lot but it's worth staying here, even with that!!

breakfast was excellent

gym is ok

spa is nice location perfect for all the night life

wifi terrible

good breakfast

small thing the breakfast needed topping up as we had to wait for things but that's not really a complaint

wifi should be free for duration of stay not just first 24 hours

a great hotel good location need modernising and updating also they charge you 8 to use the gym however my

atmosphere very clean staff helpful friendly and welcoming spacious rooms good variety of breakfast

great entertainment for adults and kids with a lovely atmosphere

breakfast was great, pool lovely and clean. staff really friendly and helpful

gym

the breakfast was great, plenty of choice of hot & cold dishes and really good quality

breakfast selection and prompt room service

was a good size, really comfortable bed & pillows, great sea view, nice modern bathroom, mini-bar

staff on reception and pool bar were very good and so helpful, and every thing so cleen,rooms were also amazing

kids pool

the kids loved her discos every evening and playhouse activities during the days

had a nice stay at this hotel, abit of cross communication with the room service on one occasion

hotel is a perfect choice for families with kids

can t find direct email address for hotel to get lost property back wifi free but terrible

poor gym and spa

the small gym was perfect for a quick morning work out

were excellent; staff friendly and helpful; very clean; large selection of food for breakfast; bar prices were

the room service was very good, cleaned, bed made and fresh towels etc every day by happy staff all

position, breakfast superb and friendly efficient staff

was perfect, the staff are the best, the he rooms where so clean, breakfast was perfect every morning, we decided