she with another member of staff searched the laundry before it left the hotel in the evening

pool at spa + the staff were very attentive and it was so relaxing - a big thanks to pili , the

children loved the kids club

wifi, bed in the room, the quality of the food in the restaurants, pieces in the restaurants, the

territory was grean and big, there was variety of fun for kids and adults could rest near the pool

the bar prices were on a par with the local bars

the food and the bar and restaurant staff

not luxury but clean and nice with a art deco bar area

reception and bar staff were brilliant couldn't do enough for you

pool, stayed here before and although the pool is cold, you do have the option to use the hotel

staff especially the woman at the gym was rude and zero accommodating, like we're bothering her with our wish

wifi didn t reach our room properly so we had to go outside to call someone or send a message,

big swimming pool, lot of facilities, convenient location to the beach,

roof top bar and the views are incredible

friendly staff many activities for kids and adults swimming pool spa roof top bar with amazing view restaurant

was so much for the kids to do and for the price you really can t go wrong i don t usually write reviews

is lovely, staff is very friendly and helpful, hotel has everything what you need, for kids a lot of attraction

loads for kids to do- pirate ship water playground, slides, safe baby pool, soft play centre, kids club,

especially girls at the bar only friendly with english or spanish

the food, breakfast was terrible more staff at the bar

no milk in the room with tea and coffee making facilities. self laundry area would be excellent.

room service staff were lovely, and in peak season (when amusement park is open) it is a convenient

spa facilities

great quality hotel, clean and very spacious lovely grounds and pool are with pool bar i have been before and

underground parking, food, views, tickets to parks

nothing bad about this hotel it even has its own restaurant and bar and the food is excellent

the view and 5 steps from the beach. rooftop bar was fab. breakfasts were amazing!

be better, step out of its doors and you re literally on the beach surrounded by every cafe and bar you could

lovely bar in the hotel

the bed was comfy, the bath a good size, wifi and tv good

ideal for golf

appreciated access to the level lounge and the level area, which included a heated swimming pool

beautiful views over looking the golf course

could do with more english breakfast style selection

by reception every time) the sand beach is impressive and so are the views of the sea outstanding golf facility

doesn t speak english; laundry extremely expensive; some staff polite, some staff very rude; bathrooms outdated

bar prices very reasonable

wifi was very difficult to connect to

the bar staff were also very accommodating

what a fantastic view from the room, the heating was super, lovely comfortable beds and the wifi was top quality

spa pool expensive to use at 25 euros per day per person.

great venue, clean and spacious, lots of place to hang around with the kids

bar by pools not open

the pools are huge, there s football pitches, padel courts, golf, everything you need on a vacation

if you don't have kids like myself then at small parts of the day you can here

next to reception, you ll find a laundry room, an atm, luggage storage, and tour agency representatives

the pool should be heated. the pool was cold many people complained

lots to do with the zoo and waterpark and the kids

the cleaner refilling the mini bar every day full of water and soft drinks was very helpful

parking & transport ample parking

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

all staff at bar and restaurant were exceptional

only small thing i would have liked was an iron in the room, but the hotel does offer laundry services which is

it s to make some cash, and reduce their laundry bills

the breakfast was lovely

where to put your plate when dishing out your food so it s a bit of a juggle trying to lift the kids from the

only suggestion to them is to enhance the gym - the kit they have in their is very lacking, but there's room to

fabulous balcony and close to the pool

beds, great wifi, friendly staff, free use of pool towels, tea facilities in room

indoor pool closed in the after noon till 3

room service food was nice and hot

spa and gym were closed during out stay

enjoyed breakfast, the bar and pool side area

swimming pool cramped in

and helpful staff especially ramon and his colleagues at recepcion, upstairs bar and

gym facilities opened at 8am

my kids love the food

we was on 6th floor below laundry room very noisy from about 7

if i asked for example, for laundry, always answer yrs, but do nothing

the only problem was the laundry room on the roof of the hotel there were a few washing machines going constantly

pool area a little small no kettle in room

on the roof is an amazing viewing, sunbathing deck with with a big plunge pool, and the hotel is opposite

it was like laundry room on top of my head with tumble dryers turning all the time

breakfast amazing everything you need buzzing place booked again

been to their hotel about 5 times now, love the location, staff are very nice, breakfast choice excellent, rooms

food was lovely , rooms cleaned every day , pool was closed off so was easy to keep a eye on the kids , close

advertised as it was difficult to work out logistics of dropping car in car park and luggage and kids to hotel

we did not stay for diner but breakfast was varied and plentiful

pool area

food was cold,no bar at the pools,towels are like sandpaper

very good service, excellent staff and super breakfast.

food very good accommodating nature on departure day with use of pool and luggage room

evening meal and breakfast fabulous

everyone from the lovely receptionists, the house keeping staff, and bar staff were the best i've ever stayed

breakfast was amazing for price paid as good if not better than top hotels

pool area could be better

the pool on the roof was the size of a jacuzzi and the entertainment wasnt great but again that didn

bar reasonably priced

no bar at the rooftop pool - late dinner hours (20-22) - wifi didn't always work in the room - food variety at

suites had a junior suit this,time massive,with nice,balcony sun in th morning rooftop bar,and pool and sun trap

breakfast good,choice ov continental and british lovely rooftop pool and tanning area with bar and food views

breakfast was fresh with a wide selection

the location, all new and tidy. swimming pool on roof top is a plus!

price of drinks at the bar quite reasonable too

location staff friendly good breakfast and dinner clean rooms although could do with a spruce up they helped

the staff were very friendly. a good breakfast. free wifi. room was clean and tidy.

lovely and clean, friendly staff. super location, great breakfast

bar prices very reasonable

pool didn t open till 11am on morning

breakfast is always delicious

pool area very small with limited sun beds however we had these on the balcony also

wifi virtually non-existent in the room i had. had to go down into reception area.

recommended laundry services

breakfast open later

our stay included breakfast which was buffet style including a full english selection, pastries and continental

breakfast was as expected

the hotel is spotless, all the staff in reception, bars and restaurant are friendly, pleasant and helpful

awesome bar staff in the cafe

wifi fast, free and reliable

bar let me have hot water as don't drink

one member of the bar staff wasn't very friendly. sorry, didn't get her name

on reception and bar staff during our stay extremely good ud83dudc4d location very good, although we parked 15

the pool area on the roof is superb

thing was the pool was closed for the season and we didnt realise that before the trip but it wasnt a big

location too many kids hate back rooms after i paid 709 euro for four nights i expected a balcony at

it was lovely and clean the rooftop bar was great and it was in a perfect location

small rooftop pool but didn't struggle to find a sunbed even in the afternoon which is very rare in august

there's also a little gym with the basics, perfect to train during your holidays

the gym area was disappointing the equipment was limited and quite old.

great location and breakfast had a lot of variety.

lovely staff. room and pool area

breakfast was excellent

have liked to have been able to make myself a tea or a coffee, but not a major problem as room service was

the free wifi and free

now next door at the sister hotel mirador (we weren't informed of this prior to our arrival) the wifi didn't

was fantastic clean friendly and worth every penny room cleaned every day inc new towels with wifi , air-con

location. accommodated early check in. nice room. good breakfast. good shower

lack of sockets, no laundry service available.

the price we thought staff were excellent and accommodating, rooms were clean and the breakfast selection was

is okay not enough variety of drink and all night life a good walk away when you have kids alot of high rise

conditioning installed but shut off leading to hot clammy nights, noisy primary school next door (kids seem to

who ran the activities was very good at his job and made us feel welcome we enjoyed the swimming pool

location and clean room and laundry.

pool bar which is open from 12

wifi was brilliant

the breakfast was adequate and had plenty of choice

lovely staff warm welcome on arrival very helpful the pool is lovely too

lots of choice for breakfast and the location was exceptional

there was a pool it would be great , but i understand it s probably not possible for the

the bar and breakfast room was great too

breakfast had a good selection of dishes

would have been perfect if it had a pool and the restaurant area was a bit dull.

wifi is strong and fast

no pool.

requested an early check in and the hotel did manage to arrange this for one of the rooms which we were very

signed as open (with phone call for service) but when called for service told to go to other bar

room service cost when ordering drinks on the terrace

reception, bar and waiting staff are all wonderful

staff were really friendly & the room we had over looked the pool and it was lovely

nice bar attached

pool on level 7 perfect , had it all to ourselves

swimming pool lovely aswell it's nice that it's on the first floor nice view and has a bar

told or offered the wifi code at check in

rooftop pool and sun loungers a bit cramped but there was always availability

no wifi

wifi not a great signal in the bedroom on second floor

bit noisy in lobby outside bar and dining room area , mainly people waiting for dining area to open in morning

real disappointment was the pool and jacuzzi

in mouth then having to share the tongs while covid is a threat , also found the staff at breakfast time a cold

excellent location, we were only b&b but breakfast was lovely.

excellent breakfast with healthy options like soy milk,nuts,baked beans,etc

in the restaurant, you have to go to the bar and wait in line for a drink

no noisy bar in the area allowing a more restful

the gym ( although it could be updated) the self laundry good selection of food

there was a gym, a nice pool area and laundry

no atm available. laundry was expensive

the hotel had many amenities like, a gym/self laundry room, the swimming pool area was

stuff wasn't friendly at all , it felt like the place is dead , we forget our clothes in the laundry during the

excellent food choices in the buffet, always lovely & cool air conditioning throughout the hotel kids club was

even though it was only 6 for 2 hoyrs ...i didnt like having to pay for indoors pool ..

my son had a massage and used the spa facilities, which were great

had a little soccer pitch and trampolines for the kids

nothing i could say apart from being out on 11th floor with small kids

there was a gym, we didn t have time to use it as we were there for only 1 day but normally i would

booked this hotel for the spa but was told this was extra

the bar prices were very good, more like proper benidorm bar prices than hotel prices, and all drinks

arrival never got told breakfast was included with the room we booked, also never gave wifi

location location, plus indoor pool, the staff from front of house to cleaning and bar staff were excellent

breakfast, location

adults only was a big plus for me location was good, just up the road from winners and a few other

were excellent; staff friendly and helpful; very clean; large selection of food for breakfast; bar prices were

the room service was very good, cleaned, bed made and fresh towels etc every day by happy staff all

bathroom lovely, shower heavenly! being adults only, nice and quiet.

breakfast was great, something for everyone although some of the

we loved the balcony, which overlooked the pool and gave us sun all day

we have stayed many times at this hotel. location , room, breakfast all 10 out of 10.

had a nice stay at this hotel, abit of cross communication with the room service on one occasion

paula the entertainer for kids was very good at her job

there is a lounge bar on floor 20 which looked lovely and swish

cold breakfast food, dated room with ceiling bits falling off, 3 to use the gym

wifi connection in my room functioned very poorly and it was slow

staff were so friendly, which is lovely to be greeted with a smile, reception, bar and dining hall everyone was

& gym opening times, earlier opening would be nice

the pool area was nice and relaxed with plenty of space to chill out

the hotel has two swimming pools, which are clean and not overly crowded - there are more swimmers only at

the drinks in the bar were reasonably priced

there were plenty of places you could sit comfortably apart from the bar area and television/card room

very clean great swimming pool and friendly staff and great location

breakfast good, lots of choice, staff excellent very helpful, location good, xmas gala lunch very

ideal location for us. breakfast top notch - although could be maybe 30mins longer either side.

lovely breakfast buffet, pool area clean and tidy, all round good value

it would have been nice to buy a coffee after breakfast and before the bar opened.

it would have been nice to buy a coffee after breakfast and before the bar opened.

overcharged for laundry and took longer than i thought it would to get it back

location staff adults only

we had the half board package and both the breakfast and evening buffets were excellent, good choice and quality

ideal location great hotel pool

breakfast excellent and drinks in bar

leisure facilities available include gym and roof top pool

rooftop pool was well equipped & enjoyable

decor in our room was a little dated & the spa wasn t open on the day of our stay.

beautiful decor -the exceptionally friendly staff -the amazing rooftop pool/bar -the central location but still

room service everyday if wanted

loved the private pool, just wow what a place

construction work at pool

if you're with the kids make sure they aware of this, as it can be really slippy on some of those rocks

no families at the hotel and no small children not good for young families,nothing for kids to do

food/room service menu is very basic, i thought with it being a spanish run hotel, their would be tapas,

bar staff and waiters absolutely amazing

there is a bar with a terrace and a nice pool and pool bar

we liked everything about the hotel, the staff at check-in were most helpful and efficient, the bar staff were

beds, clean dining area & bar, friendly staff, good variety of dining options, large bar & plenty of

coffee machine for after evening meal would be an addition, although you can get one at the bar not everybody

the salad bar in the evening had a good selection

spacious with added luxuries such as the lighting, the staff were very friendly and helpful, the breakfast was

the only down side was the chairs outside the room, in the bar, restaurant and roof top bar were very uncomfortable

really good the buffet breakfast brilliant, the restaurant wasn t open in the evening due to being quiet but

we tried calling room service to have some plates, silverware as well as 1 cocktail brought up to our room and

the hotel offers luxury extras such as laundry services, babysitting, room service and much more

rooftop bar and pool is lovely as it adds a different dimension to staying in benidorm

place very modern, roof top bar is reasonable price for drink, rooms were kept clean everyday, always got fresh

breakfast was good the choice was fine everything you would need

roof top bar and the swimming pool all rooms clean

that i had to pay for the drinks during the dinner, even for the water and juice for the kids

2 adults _ twin bed 2 kids with 2 single beds

the best breakfast!!!

music. at pool a little loud

location and breakfast

the breakfast was excellent

the pool is awesome. social area around the pool is super. food is 5 starts. animation is good.

always plenty of sunbeds and space around the pool area

was very disappointing evening entertainment enjoyable reception staff efficient and very helpful bar staff

food was very good in the restaurant - breakfast in particular

was no laundry room with a iron or iron board to iron your clothes before you go out but you could get a

cost of the laundry,you pay per item which i didn t know about and it cost me 100

laundry service not available at weekends so plan before

gym isn t really a gym. no free weights which should be an absolute minimum

entertainment for kids not even at halloween all for older adults

everything was fine, just the cocktails at the bar should be improved.

the kitchen in the room was empty- even without glasses

most fantastic breakfast i have ever had and a lovely swimming pool you will spend all the time

wifi signal in our room was poor, didn't work properly

room service and dinner options are very limited

charge for laundry was way too expensive.

the price for the laundry cleaning was very expensive

excellent hotel great choice of food reasonable prices at pool bar great location

pool bar lunch menu limited.

great gym very close to the nightlife but wasn t troubled by noise

breakfast room was clean with the food well presented, lotsof staff availble at breakfast

slides great for the kids- pools are bigger than they look in the pictures

gym facilities very basic

the breakfast was great lots of choice.

plenty of choice for breakfast

the singer in the terrace bar during the day was annoying and not very entertaining.

funny smell in the room and breakfast wasn t great

excellent , food good bar waiters very good especially karim

great location with fabulous food and lovely staff. spotlessly clean and lovely pool area.

location, quality of food and pool area

cleanliness. staff, breakfast choice

the entertainment in the bar during the day and the happy hours also enjoyed the food for breakfast and

the breakfast was varied and cooked perfectly

pool bar wasn t open and no music around the pool area

great rooms, lovely pool area and bars were always clean and staff friendly

there's a lovely pool area, a rooftop sun terrace and a bar with lots of tables outside

found the hotel, bar & pool area to be clean & tidy

there's a lovely pool area, a rooftop sun terrace and a bar with lots of tables outside

the staff are very friendly and helpful, the breakfast is fine, something for everyone

rooms clean ,staff friendly ,varied breakfast offerings,beds comfy ,good night's sleep.

the apts and bed laundry are immaculate the soft furnishings give off a dirty greasy smell pillows could do with

pool, could have done with being heated, thin walls in rooms, could hear everything next door

daughter really enjoyed the kids club

pool was a little cold but refreshing.

location, spotless, great variety in food we couldn't fault it, the pool and staff were great

some women asking for cigarettes all the time at the pool side

bar very good and great bar and lounge

the spa was nice

the bar area was dated

closing time of the pool is 17:00pm facilities such as sauna and indoor pool and gym require a 9 euro charge

location, wifi and general cleanliness is very good.

welcome,quick check in ,good location ,friendly staff,very clean ,fantastic breakfast and reasonably priced

would have liked a pool side room no sun on our side

could have had a gym

room was looking on to the pool and was quite noisy during the day and we asked for a change of room which was

additionally, we encountered an unpleasant surprise with the laundry service

are aspects of port benidorm hotel that deserve a 5-star rating, the lift system and unexpected laundry charges

there's an animation team who entertains the kids and adults with games and activities all day long

cleanliness spacious room. lovely breakfast. use of spa facilities

the kids pool was a lot colder than the adult pool. that was the only issue