a small issue was that the wifi was very poor (disconnected very 5 mins).

morning was stone cold, so i had to leave it all, that's my only complaint, and because it was room service you

parking on site

parking was a knightmare

very good breakfast

wifi available in room

i did sleep well which was good and the room service food was good

spacious room, blackout curtains, nice bar downstaires

the wifi wasn't very good and there was no bottles of water with the weather being so hot

issues with wifi

was in the room next to the service area so i was woken up by the laundry lorry at about 06

and our room was quiet (away from the functions) despite being above the laundry entrance

view from our room are stocks of linens for laundry

property itself, location, breakfast, wifi and staff

a few more disabled parking spaces

unfortunately woken early as on the same floor as laundry and

i'm sure they would have given me room service

lots of easy access car parking

wifi was limited in certain parts ie the restaurant, i had an excellent steak however it was on a

good food and plenty of parking

was unable to access my room due to missing laundry

the meal, it had been lost of the system again, for us to pay they had to put it on again but as room service

comfy bed , great spa & massage! super friendly & helpful staff

service good parking good

with the ev charger, which turns out i could not use :-( poor sound insulation in rooms

no tv but wifi worked well

clean and friendly with gym also there

friendly staff. nice and quick room service

great location, easy to access and good amount of parking.

breakfast was good value for money and there was plenty of choice in both hot and cold foodstuffs

good breakfast to boot

it was very clean and the staff was friendly. loved that they had a bar downstairs.

free car parking welcomed

i stood at the bar 45 minutes waiting to be served

hotel , lovely room ,clean with all amenities, good location ,nice bar area, plenty of parking, very helpful

it was huge, had multiple lovely seating areas, a beautiful view of the golf course, the

the garden spa was an extra cost of 25pp which i think was a little much for an outdoor pool

room service menu was very limited so we had to go out

no alcohol drinks allowed in spa pool only in spa garden

the team at the spa and gym was extremely helpful

before top floor it was beautiful this one was a basement room dark and dingy with staff pushing laundry past

room was lovely inside just the view was a wall and we were right next to the laundry which you could hear all

reception team were very helpful and amy at the bar was friendly and made our stay comfortable and welcoming

the spa facilities were great, very comfortable and inviting

availability to options concerning room service breakfast

window next to laundry trollies so got woken up both mornings

another issue was my laundry that was basically forgotten for a day

was an awful smell in the reception area possibly from the drains or dirty laundry, which spoilt the

the breakfast was superb

service by all staff, reception, bar staff and restaurant staff

would have preferred not to be woken at 6.45am by noise of laundry being collected!

relaxing atmosphere ,easy access, pool ,

the old feel to it. the location was good for my purpose of staying there and it had parking

it was so nice being able to use the spa facilities for no extra cost and again the staff were extremely helpful

the spa and food.

staff where brilliant, the gentleman who worked it the bar was lovely and very attentive!

the room itself had good wifi and basic amenities like toiletries, kettle and tea/coffee

as the staff were on my visit, there was no mobile reception (ee) and only occasional, faint wifi reception in

parking, easy to find, ground floor, fast check-in

dog friendly and ev charging to boot

gym and swimming pool was great

more beds round the pool

lady spa beds didn t work.

yoga class and leisure centre. plenty of free car parking

delicious the kids and i were really impressed.

peaceful, beautiful room and bathroom, lovely grounds and delicious evening food delivered via room service

ample parking

we ordered room service in the evening and it was amazing

the grounds are gorgeous, the hotel looked great but being a pet friendly hotel means more than pets being

room slightly tired bar staff at evening wedding reception not friendly or polite

very comfortable lounge and bar area

were we where sat in the bar area at dinner, it was drafty near the door

i love it when my bar staff has opinions about the food.

it was very pet friendly and so nice to find such a nice place to stay

food in the evening and breakfast was excellent

be niggly, fireplace in lounge would benefit from fire(as in dickens bar) or flowers (as in dining room)

dog friendly. nice location, plenty parking. good breakfast

cold plates lack of little touches ie nothing in lounge fireplace maybe flowers or logs

easy to find, great price, beautiful property, great ev charging.

was no wifi upstairs - despite what was advertised

regardless of washing laundry for 18 hours, there is no excuse for providing such a mattress

we were allowed to wash laundry from 6 am-12 as we were relocating from london we couldn't find short-term

sometimes parking space for car is hard to find

area is may be the only thing that let it down the parking was limited but it was a street so it s going to

excellent bathroom a facilities with great wifi and

doesn t provide laundry service

hotel brilliant staff so friendly lovely clean fresh spacious room and the breakfast was

rooms are quite small, at least ours was, so when the sofa bed is down for kids, the space is very

location, great facilities, secure parking, onsite gym, onsite bar and relaxing lounge restaurant

good wifi

it was room service because of covid but it was very nice and on time

delicious breakfast

us back within 10 minutes, upgraded our room, fully refunded our stay, and included complimentary breakfast

breakfast tea was luke warm

the early check in - our room was available 3 hours early, to the friendliness of staff, all were were

we were asked if we want any room service, newspapers or a wake up call

good secure parking,

there is plenty to admire, the staff are helpful, the food is good, plenty of free parking space, and bedrooms

good wifi signal

ample parking facilities, learned this stay it s dog friendly too which is fab

had to leave before breakfast which was a shame, the rooms were lovely, warm and welcoming, from entering the

wifi in the chalets

kids menur could be a lot better

great chalet bedroom with spa bath.

place very friendly staff fantastic food brilliant beer garden plenty of space for kids to play will be going

on day four we discovered the hotel does not have a self-service laundry and there is no public self-laundry

really a problem, but i was amused that the slip i filled out for the laundry service didn t seem to recognize

room at the back turned out to be above the hotel s laundry facility which went on all through the night

and we had to request more tubs of milk on three occasions for the room, just a couple left by room service,

fantastic staff in reception bar and dining room

it's really just rooms over a pub so no food but our room had a small kitchenette (no post or pans but a

great location, very good wifi and great hot water

the wifi was a bit intermittent, but it is okay for regular use (i

the staff couldn t do enough when we arrived, had a drink in the bar and had a great breakfast

little bar, room was decent enough just very squeaky floors and bed, and noise of kids outside wasn t the best

add ons (e.g. breakfast, laundry) not the best value for money

the pool and gym we used the pool every day

great pool for the kids, lovely breakfast really helpful staff when we requested a room change.

location - close to centre. good food in bar and breakfast.

grand kids dessert was not as described, brought it then asked if we need a spoon

- no shampoo in room, could not adjust room temperature, inconsistent messages from staff about laundry pick-up

the bathroom had inadequate laundry supplies and we arrived to find only half a toilet roll

was 2 singles pushed together , far too expensive but as a parent we needed that break from the kids to have a

breakfast

to come and it wasn t explained clearly enough that you had to order them and extras from the kitchen prior