i like they had a laundry area so i could wash my clothes

respect for people whenever you need anything you ask to give it to you or bring it to you the laundry room is

i loved that there was on site laundry

the laundry machines are so old you can clean forever n they still look bad

rooms are clean, and they have laundry facilities

free breakfast and being able to do my laundry on the premises

that they had on site laundry facilities very nice pool area lucy was very accommodating with our usage of the

need more hot breakfast items

the breakfast was perfect

breakfast was really good and the location too

i love the size of the room, the convenience store, the internet service and the laundry room

that the laundry room was always booked up due to having to have an appointment because of covid

it has a mini kitchen in all rooms so i can cook and save money and the laundry room was complimentary, you

in general something that i would like to highlight they provide free laundry for their guests that s awesome

the property is mint clean, has an office with printer available and laundry room for free

easy parking, good facilities (pool, gym, etc). nice enough staff. passable restaurant.

the gym was nice and had peloton bikes

the pool!

room service can be better. although we can understand it was a busy day.

same goes for room service

i enjoyed these hotel amenities: marketplace, breakfast, fitness center, pool area, laundry room, sitting areas

the laundry room was insufficient - only one washer and one dryer for the whole facility, and they were

there it was not available also that the hot tub that's actually on the premises outside by the pool closes at

the pool was clean and nice

breakfast was good

other snacks and drinks besides the bar and restaurant.

clean room, spacious lobby , restaurant and bar on site

was in a convenient location , the hotel rooms were very clean and tidy as well as room service and staff where

love the cool bar area in the lobby

understand we are in covid times but i expected to have some sort of room service or better information on how

and it felt muggy in there also when i called i asked if i could change my money to quarters for laundry and

i was excited to order at the bar at the lobby but it only from 5pm to 11pm every day

pet friendly

the staff was great, the pool and bar was a really fun time

the food, drinks, & bar service was super amazing

the location is good and connected to the mall. the gym is good

one floor is a great room with cool in/outdoor bar, work and lounging spaces, and a bar list of food - we

chkn tacos, chkn empanadas, and drinks from the bar were on point

the pool wasn t finished

was clean, modern, no odors, the pool area is nice, pool is warm, the staff was friendly and helpful

fast and excellent laundry service

bathroom floor was not clean parking lot was small

towels pool very small and without umbrelaa s

like that everything was close by , nice staff great breakfast for people that just had surgery i came from

rooms not soundproof - the hallway was very noisy first night with some kids playing .

the dryer was broken so i couldn t do my laundry.

one of our daughter's small plush toys was lost when she was making the beds , we asked in the laundry room

being able to get coins for machines at front desk, nor was there a change machine to use the laundry facilities

only one elevator for guests a service and is next to laundry room.

i didn't like was the laundry facility it was very small i feel that they should update to a new washer and

did not have laundry facilities.

there wasn't a laundry room available

google map location took to different location. no laundry on the property

the room was super comfortable and had all the basics; the wifi was strong enough for my work throughout

wifi was not optimal.

room = good location = good laundry facilities = good wifi = good

loved the guest laundry room

facility for families, new, clean, staff are great, great laundry room, free barbecue for personal use

had laundry facilities that we used also

clean and modern, good breakfast, nice self-service laundry. a little kitchen is included.

the size of the room, the outdoor facilities like the bbq and the swimming pool, the gym, and the laundry

has laundry facility as it's great extended stay hotel

accommodations for the entire family, kitchen provided, fitness and laundry rooms.

bonus kitchen area

pool was not open. bar was not open.

a larger laundry room would be awesome. pool hours were not vacation friendly.

don't book room 210. the elevator kept us up at night and the laundry was noisy in the morning.

the pool and guest laundry were both closed which was definitely a let down

unfortunately the laundry room had a faulty dryer at the time of stay.

yeah, not what you expect when you are travelling for 2 weeks with children and want to do laundry

the laundry onsite they only had one washer and two dryers they need at least one more washer

this eliminated the ability t use the guest laundry on the 2nd floor

very loud due to laundry underneath (from morning until 6pm), breakfast was lousy

laundry facility. no change machines

sent us to marriott nextdoor laundry also broke down which we were in need of

great breakfast, had coin laundry!

no laundry services

the fact that the laundry only had one functioning washing machine.

free fruits available during nights, heated pool, laundry

breakfast, laundry available washers and dryers

the biltmore golf club is attached to the hotel

lobby is wonderful as well, with a few large cages with canaries - a delight for bird lovers and kids

landscaping, music, swimming pool, golf course, breakfast, room service, in-room amenities, particularly drinking

great breakfast menu, beautiful property and outstanding service

there is a delicious italian restaurant, golf course, spa, gym, the biggest pool i have ever seen

in addition, i would like to thank jessica (front desk) to give us a late check out at 4 pm

breakfast times too short bar inventory needs premium brands

the gym facilities was welcomed and was good

hotel is extremely clean, the staff is very friendly, the breakfast is excellent, and the price is very reasonable

no wifi all through my stay

you need to hide this guy in the laundry room

there's a $5 fee each time you order room service

clean hotel with a good gym and beautiful pool on the rooftop

the pool was lovely as well - comfortable chairs, water and sunscreen available by the bar area

can be made by supplying; more devices allowed per room for free wifi a different brand of water - in glass

we wanted to do laundry and there were no coins at the reception and they asked us to go independently to change

laundry only on the 6th floor.

no laundry room

service food was not good, we ran out of coffee pods which weren't refilled during servicing, the laundry room

it was great having a hotel room with a full kitchen and a balcony

great staff, pool, food. great location.

i liked the pool and poolside drinks

we were expecting a nicer pool area

great room, super helpful staff especially alexi at the pool.

s worn, the pool is in need of major repairs and power washing

no secure wifi

i liked the beds, the free water bottles and drinks every night, wifi was excellent

on the lobby bar should have had an extra person attending the people on the lobby bar

entrance hall should be reconfigured, separating check-in from the bar and restaurant

hotel bar had the weirdest hours and was never open

i went to the spa and was surprised they didn't have a sauna or steam room.

room service closes at 11. i would think there is a late night option available

the rooftop pool was excellent

we ordered lunch from the lovely bar staff, and i had possibly the best caesar salad i've ever had

great gym

great pool - if you don t mind feeling like you re at a kids waterpark

the gym has zero disinfectant wipes or really anything to clean equipment which is a bit ironic under

park near by for kids

pool is very nice and heated

they could have a designated pet restroom area

pool area was disappointing- the laundry facilities exausts near the pool desk

e toast, fruit, cereal, juice, almond milk rooms are spacious and comfy laundry facilities near to coconut groves

the laundrymat was a big plus

i like the guest laundry

the breakfast is quite good and well laid out

quiet room and good breakfast. convenient laundry

the only change you can make is adding a laundry unit to the units across the

laundry available

com i had requested info about laundry service but i never received a reply, then spent an hour driving around

pool, good hot breakfast, laundry, parking for low price plus a cool mango

wifi was very slow unfortunately, tough for a business traveler

no gym

exceletnt for the personal, pool , location and room

also, we ordered room service which took a long time to arrive and when it did, the food was slightly burnt

location, pool area, room style.

inquire about the laundry before using.

office had no quarters for laundry

inquire about the laundry before using.

gave us a room next to the laundry and ice machine

laundry facilities are very

outside the exhaust vents for the laundry looked to be full of lint and in desperate need of cleaning

if i wanted to make my own bed, do my own laundry, wash my own glasses and run out to buy food and coffee, i

for room service daily , noisy construction and fighting , tv down , gym wasn t accessible

for a quiet room but when we got to the room we were right in front of the elevator and near the gym and pool

pool was on the roof in the second floor kids enjoyed it

laundry service

good bar and restaurant, if a little pricey.

to the prices in miami generally, nice and helpfull stuff, nice italian restaurant downstairs, ok wifi

also, the gym was a room 5 feet by 5 feet w one treadmill and one peloton bike

the tv and wifi were not working in the room and were never fixed or attempted to fix

could use laundry facilities & a microwave in the room

were kids in the hallway making noises not kids, teenagers in the 20s in the war drunk and with no

we ordered 10 different small packages on amazon so that when we arrived we had gifts for our kids

food, bar and snack shop are a bit pricey.

rooms are clean and beds is comfortable. nice pool. gym is 24 hours open :)

claim to have laundry but it is never working and though they post a desire to help they did not

and laundry

the laundry facilities are removed for covid (although this information is not available anywhere)

the laundry facilities were very convenient

having a laundry room was essential and a selling point amenity for us

the pool closed after midnight

parking was convenient and wifi was good

i loved the elevator and the view of the pool. the balcony was nice at night

wifi was great, nice size rooms

wifi didn't work

the ice machine and laundry facility was nice

i think the bathroom could use updating, and the guest laundry could be larger.

we liked our room, breakfast, pool and laundry

laundry on site

laundry machines are old

they do not have a kettle for hot water or a laundry service; they only have dry cleaning, which is also

dropped of some dirty laundry on saturday morning and was told by the front office desk that it would be back

at time the music in the lobby/ bar area was very loud and can be heard on 2nd floor room

good gym with indoor basket ball court. free airport shuttle

good gym with indoor basket ball court. free airport shuttle

laundry machine was not working

as we were half way into our holiday i needed to do laundry and found the laundry room to be very small with

charging laundry machine use. short pool hours.

had everything else you needed including a laundry down stairs

great staff. comfortable room. laundry avail.

she literally yelled and had an arm flailing rage because we asked her about laundry services and if they had

we successfully washed our clothes in the laundry room

also laundry machines were not working

no change for laundry at front desk.

had to ask for towels. sleeper sofa but no bedding. no quarters for laundry.

looked almost new, beds were comfy, microwave, refrgerator, ironing board, nice pool and guest laundry,also

they have pretty good gym, free and clean laundry, and nice lobby

laundry says 75 min for drying and 59 min for washing way too long and also only one dryer worked

breakfast with no fresh fruits and long lines for waffles and bagels, coin laundry has 2 washers and dryers but

the laundry room became very messy throughout the evening.

coin laundry should accept bills

no guest laundry?

hotel does not have on-site laundry

wish they had a pool.

place was clean, breakfast was excellent house keepers very nice

laundry room had garbage all over the floor, the washers are caked in old detergent and filth

they are gone a lot apparently i was told by another guest they have to do laundry etc so the desk is unmanned

laundry rooms machine constantly fail to work causing loss of money to operate

the laundry room machine are mostly out of order and do not operate efficiently

the laundry facilities were very dirty and out of order as well

has a range of amenities (gym, pool, laundry) and a decent complimentary breakfast

laundry room equipments

laundry rooms were out of order

kitchenette room was a bit old, and the kitchen drawers + handles were oily

room was excellent clean and comfortable the staff and the complimentary late check out was convenient

staff location big room laundry

finally, they found the room near the stairs and near the laundry

loved the guest laundry facilities. inexpensive and so convenient. also, the shuttle to airport

complicated laundry facilities

laundry machines use quarters and nobody had them.

pool area is dated. no sushi. kids club a bit far.

clean facilities, friendly staff, great programs for kids for the 4th of july weekend

staff, food, comfort, beach, swimming pool, gym

bar tender - i can t remember his name - at the outdoor bar was absolutely awesome - made a

kids down the hall every morning and evening

wanted to do laundry but the desk could only give me $1.00 in change get a change machine.

laundry room was not working most of the time, the hotel changed my booking after check-in by 12 h

one washer and dryer in the laundry. had to wait for over 2hrs to use them.

laundry costs are expensive

the day after i was washing my clothes in the guest laundry room and when the clothes were finished and ready

10-15 mins), nice swimming pool with hot tub, tvs in both rooms with chromecast, kitchen in room, laundry

there was small office where we could print our documents, and also laundry room

free parking, room was equipped with kitchen, fridge stove microwave dishwasher and the hotel had laundry

however, the room we stayed in had gas fumes coming from l believe the laundry room below us

smell in the hall ways i was placed right in front of the laundry room the breakfast wasn't tasty at all and

is too soft, pool is too small, laundry and parking is run by a 3rd party

there's a laundry which is very useful for those staying for an extended period

shot out to the laundry staff and cleaning crew

there was a delay in me getting into the laundry room as neither my key nor that of the front desk would work

of staff were friendly, beautiful lagoon view, close to airport, had a kitchen and guest laundry

had to use the laundry room once, the floor needed more attention ,there is no chairs to seat and to relax while

the laundry facilities were a bonus

laundry machine was appreciated much

the facilities and the option of laundry room

the facilities, that is near to the airport, the laundry option, the swimming pool

location and laundry service

out of 5 washers were out of order in laundry room which they didn't fix during my 5 day stay leading to a lot

we also enjoyed the breakfast, pool, and laundry facilities

clean hotel/inn with very good swimming pool, gym and laundry room

good breakfast and a nice swimming pool, a good laundry and a fitness center

hotel is quite large but has no vending machines or coin op laundry

booked this hotel because it mentioned laundry facilities

had a room with a kitchenette and a washingmachine but no dishwashing liquid and laundry detergent

size was good with a kitchen, dining area, laundry machines and a room with a bathroom

location, laundry in the room

no laundry service on sunday when we needed it and not explained when we asked saturday

towels and bedding had old blood stains on it and i m sure staff should know to throw away any laundry or

the lavatory ventilation. the laundry does have ventilation, so the bedroom turnover is wet.

was a fire in the laundry room on my floor, the room and corridor wreaked of smoke and wet carpet for days

or the fact that there was no where to do laundry

whilst there was no washer/dryer in the room, we were able to wash our clothes in a laundry room on the third

the laundry uses a debit/credit card for $3

the breakfast was excellent everymorning

the wifi was very unstable

shout out mario from the kitchen and jefferey at front desk

is no guest laundry on property

hotel did not have a laundry station

laundry was returned in a horrible state

no microwave in room,no coin laundry

staff is great, the lobby, gym and open areas are clean and new

didn t have a laundry room and there is a $150 security deposit when you check in

trip to the laundry was disappointing since i couldn't used my visa international

extremely clean!!!! excellent breakfast. laundry in house.

the pool is in the shade.

wifi kept disconnecting and each time it would require that we login again

expensive laundry ser ice and meals plan

there was not a laundry facility on property for guest to use

nothing however may be you could increase the gym equipment.

staff was great. like the location. bar and restaurant was great also.

that the pool was under construction

no microwaves in room or on site laundry

hotel had no laundry facility

no microwave in rooms. no laundry

no laundry done

the hotel did not have a laundry facility and lastly and probably the worst was that their wi-fi was not working

the laundry facility was trashed by someone who decided to poor powered soap in the washer and dryer

pool was always quiet and relaxing

we could not order an uber, as there was no wifi

stained carpets, poor tv reception, weak wifi, expensive valet parking. no blankets

the fact that wifi was free only for a week, and even that was a perk for joining the club, was awful

laundry room

old property, very dark, bit grubby. but great staff, free laundry.

the free airport shuttle service was good, as was the free in house laundry facilities, which were very useful

the laundry facilities are free, there s an atm on site in the lobby as well as a snack market

picked it because of the laundry facilities but were told by the staff that they weren t working properly