great laundry facility which was desperately needed after 2 weeks of travel.

we were a group of 15 guest, we want to do the laundry but there was no soap

outside pool closed before 8:30pm on a saturday night so we didn't get to us the pool at all

everything was great! good restaurant at hote also. it had a contemporary sports bar ambiance

all... frequent and good shuttle, fast check in, bed, room, wifi...

did not like that it has a poor laundry facility, 1 washer, dryer is not sufficient for all the guests that stay

the elevators are slow, and the laundry service falls short of expectations for a hotel with so many guests

two things that were not great were that it was about a mile away from and stores and that the laundry facilities

hotel is very old, shattered interior decoration, the coin laundry machine was out of order

no laundry (only 3 washers, and 1 dryer wich wasn't working), hotel had no change, no soap no softener

restaurant was closed no bottle opener when i tried to buy a beer i received a man's boxers in my laundry bag

self serv laundry facility onsite

no laundry facilities

service at the restaurant was bad the fact that they did not have a laundry room was also

so i filled in the form, put the shirt into the appropriate laundry bag and hanged ot outside the cuboard, so

the laundry room was useful

we also booked this specific hotel for the laundry room and only one machine was working and many people trying

laundry room included

they have exercise room laundry room so we was able to use those facilities overall it was a perfect day for

well appointed rooms with plenty of facilities and onsite laundry

overall a great hotel it had coined laundry, nice gym, pool area with bbq pits and grills

airport shuttle, guest laundry, pool, and breakfast/eating areas were all excellent, as was hotel staff

laundry

location and airport shuttle service good laundry facilities breakfast was ok but variety did not change much

liked having a kitchenette, coin operated laundry on site, a pool and best of all the free happy hour monday

guest laundry was in another building which is fine, but the staff at the front desk (courtyard) didn t

gym was also great

nice clean gym

airport shuttle a big bonus

you pay for wifi this is not a normal standard in other parts of the world

old property, very dark, bit grubby. but great staff, free laundry.

gave us a key so we could do our laundry while our room was getting ready

great to have a laundry provided

the free airport shuttle service was good, as was the free in house laundry facilities, which were very useful

although the laundry is free to use, it is located on the 6th floor with only one washer and dryer

the free breakfast had choices and the coffee was good

beds were nice and clean, the place was well located, very close to the airport and the shuttle took us there

staff, a nice swimming pool and jacuzzi (although both in the shade all the time)

removing items from mini bar is chargeable 25 dollars

the room was clean, we had also kitchen

expensive laundry ser ice and meals plan

there was not a laundry facility on property for guest to use

bed very comfy, nice outdoor pool on the roof with palm trees

nothing however may be you could increase the gym equipment.

gym had too few machines, mostly just treadmills

no laundry done

no microwaves in room or on site laundry

no microwave in rooms. no laundry

hotel had no laundry facility

need to put in a guest laundry and i thought i got the breakfast in my price but i didn t and it was 32

was great especially the laundry room didn t have to take back dirty clothes that was a

the operation of the laundry machine.

laundry room, microwave, and food available in store

have laundry services at their facility but when i asked the front desk for quarters, i was told no and

soap had end in laundry room

laundry guest room: dryer machine doesn t good

staff location big room laundry

complicated laundry facilities

the guest laundry room at the top floor was also very helpful

loved the guest laundry facilities. inexpensive and so convenient. also, the shuttle to airport

complimentary diy laundry(

free laundry and breakfast

the free laundry!

the laundry room not enough washers and dryer s for a hotel so big

gym and laundry available

the bathroom sink was cracked, the laundry facility smelled of urine

beds for me and my family, clean and comfortable beds, laundry facilities on premises was a nice bonus

laundry was expensive and then we also had to pay for parking and ice machine ran out of ice.

laundry facilities a handy plus

did not like that you have to pay for laundry and that the washing machine was not working

not heated,rooms outdated, ran out of towels several times, laundry facility was dirty and water leaking on the

guest laundry facilities 2

spanish gentleman, helped me with so many things in particular detergent for laundry & coffee in lobby

laundry per load was $3

i went to use the laundry room and it was disgusting

cafe in lobby onsite laundry and restaurant upstairs

we arrived, do you have a washer and dryer, do you have an exercise room, do you have soap for laundry and

there were no laundry detergent available.

laundry facility was available and not too expensive

& that laundry room is hot

location: very easy to access and free parking

the pool closed after midnight

the location is decent, and there is parking, wifi and hot shower worked, saw no roaches, rats or corpses, and

trouble with the wifi at first but later it worked ok

the location, very kind staff, lobby was decorated with the most beautiful orchids, nice pool

great new hotel, near the aeroport and dolphin mall. great dinner and breakfast. parking

staff, complimentary drinks, room service, proximity to airport, room with a view,

friendly staff amazing rooms and allowed early check in , provide shuttle pick up and drop off @ miami international

the gym was excellent as was the pool

the pool was good for my kids

the lavatory ventilation. the laundry does have ventilation, so the bedroom turnover is wet.

or the fact that there was no where to do laundry

towels and bedding had old blood stains on it and i m sure staff should know to throw away any laundry or

no laundry service on sunday when we needed it and not explained when we asked saturday

was a fire in the laundry room on my floor, the room and corridor wreaked of smoke and wet carpet for days

no breakfast in restaurant. i think room service only.

location, nice staff, hotel restaurant wasn't open but had a nearby restaurant that doubled as room

wifi down

it was a long trip, 24 hours, with two kids and at the very last layover i had this

it was a long trip, 24 hours, with two kids and at the very last layover i had this

friendier night staff better parking, cleaner laundry quartee machine for laundry

airport and to go to the pom in case you take a cruise courtesy coffee and teas available 24/7 laundry machine

bed was comfy, staff were friendly, shower was hot, wifi was fast.

wifi connection

dirty parking lot

loved guest self laundry service super convenient

laundry facilities

have laundry for guests but don't have coin exchange for guests

easy access to rooms, laundry, and breakfast

there was a laundry room on floors 4 and 6

laundry, soda machine, vending machines, coffee machine

the laundry facilities and downstairs bathrooms were also dirty with no toilet paper or paper towels

the laundry area as well

bad sinalization for laundry, and just works with coins

i needed assistance with the laundry room, and they were very helpful with finding alternatives (the hotel

there is a laundry room so i can wash my dirty laundry before departure

there's a laundry which is very useful for those staying for an extended period

laundry room was dirty for about a day and a half, side entry door was broken, breakfast could be

of staff were friendly, beautiful lagoon view, close to airport, had a kitchen and guest laundry

there was a delay in me getting into the laundry room as neither my key nor that of the front desk would work

all good except they. don't have laundry and. no free breakfast

huge glass bath/toilet doors may be difficult for kids to navigate no microwave,coin laundry & noisy at pool

no laundry room

no laundry service either

no microwave or laundry facilities

it s was a very comfortable room loved the laundry option.

friendliness and great customer service of the staff, the breakfast and the cleanliness of the building in it

close to hospital i needed to go to. had van shuttle.

no grab bar in slightly slippery shower. loved having stall shower but grab bar is a necessity

location and the price charged for parking. the pool was disappointing as well.

laundry service

a gym

also, the gym was a room 5 feet by 5 feet w one treadmill and one peloton bike

good bar and restaurant, if a little pricey.

the worst thing about our stay there was the gym

could use laundry facilities & a microwave in the room

there were no packets of regular coffee in my room. i had to order room service for coffee.

wifi connection was great

very well located - to beaches and downtown nice crew nice gift shop good room service / food

from that, the water was not proper, there was no explanation on how to get it started, snd the spa pool urgently

if i wanted to make my own bed, do my own laundry, wash my own glasses and run out to buy food and coffee, i

outside the exhaust vents for the laundry looked to be full of lint and in desperate need of cleaning

wifi had issues and regularly disconnected and/or was strangely weak.

gym was bigger than normal hotels actually had weights not just treadmills

the bar/bistro area is nicely decorated and the bar staff are friendly, which

guest laundry available

laundry facilities were close, convenient, and clean

booked this property multiple times between back to back cruises primarily because it has guest laundry

there is a parking on site and laundry room as well

nice staff , big parking lot

laundry room equipments

laundry rooms were out of order

has a range of amenities (gym, pool, laundry) and a decent complimentary breakfast

location close to the airport and fantastic shuttle service provided

of kids with families going on cruises, making breakfast a little chaotic and messy, but the two

view from my balcony gf enjoyed the down comforter and great bed balcony / patio off with pool right outside

that covid has made life difficult for all and the hot tub next to the pool was closed because of covid

pool and fitness center

room was directly above the courtyard near the pool

no gym

they have laundry facilities for me to use

i ended up going to the laundry

has shop, coin laundry, cafe (tho no one answered when i called to order on sunday 8pm)

this hotel has several amenities which include on site laundry, a gift shop mini store, a restaurant, a gym

they have laundry facilities

laundry was poorly managed

very friendly and helpful staff, good laundry facilities, great restaurant

basic breakfast was ok , no shuttle airport service , coin laundry is good

free parking, room was equipped with kitchen, fridge stove microwave dishwasher and the hotel had laundry

smell in the hall ways i was placed right in front of the laundry room the breakfast wasn't tasty at all and

beds were very comfy, laundry worked perfectly

the coin laundry is ingenious; bravo

having a laundry facility on property

the laundry area did not have detergent to purchase or coin dispenser

we asked for quarters for laundry that didn t have any available

staff and location. plus the pool was great!

in the room free breakfast bar plenty of towels for me

bar was convenient and items for sale in refridgerators in lobby was helpful

great pool - if you don t mind feeling like you re at a kids waterpark

the gym needs some upgrades

between miami beach and the airport - brand new building with excellent beds, facilities like gym, spa and

miami beach and the airport - brand new building with excellent beds, facilities like gym, spa and swimming pool

pool was amazing

wished the pool was ground level because of heavy wind.

the rooftop pool was excellent

i would have liked a heated jacuzzi and more shade on the be pool deck but the umbrellas worked out well

the entire property felt luxurious, especially the pool area

the stafff is excelent the aparmemt was super super clean !!! the rooftop pool execlent

was very elegant and it was peaceful and the pool on the roof was fire

beautiful roof swimming pool and rest area

e toast, fruit, cereal, juice, almond milk rooms are spacious and comfy laundry facilities near to coconut groves

i like the guest laundry

the laundrymat was a big plus

pool area was disappointing- the laundry facilities exausts near the pool desk

with the kids and all had to walk down 14 flights of stairs

i would love to see a ev charger for the rental in house , but that not a deal

good gym

the wifi in the room hardly worked

good wifi

and comfortable room, nice rooftop pool, good location, good food

room was good and nice pool area. breakfast was good, friendly staff

had a wonderful stay, everything was perfect from the room, staff, breakfast (Abel is the best

the breakfast was ok. i like it.

room was good and nice pool area. breakfast was good, friendly staff

crowded breakfast area.

this was the best hotel gym i ve ever seen pool was amazing it was really fun that they had a movie theater

this was the best hotel gym i ve ever seen pool was amazing it was really fun that they had a movie theater

kitchen was nice but some basic bits would be useful - we stayed for one night but no tea or

housekeeper never came by to give us clean laundry or never stopped by every morning to check in to see if we

the laundry room machine are mostly out of order and do not operate efficiently

the laundry facilities were very dirty and out of order as well

laundry rooms machine constantly fail to work causing loss of money to operate

they didn t want to let use in they were doing laundry or something we had to wait outside until he was finish

i like that self service laundry room was available

feels like home specially laundry part in building is a life saver when you are traveling long and with

breakfast was top tier

and the internet went down on the last night of our stay which meant no free wifi for one of our night stays

with kitchen facilities in the room

fact that breakfast is not included and the front desk nor the bar could cash out items from the mini store of

great location modern clean great pool friendly staff

the view pool vouchers food overall great place

the pool bar was a huge plus perfect for grabbing a cocktail or light bite while enjoying the miami sun

rooms are clean and nice . pool and cabana's are great. can walk to alot of things

we got in the room, the cleaning lady did not come on the 3 rd day she came on the 4th day, no laundry on site

breakfast was horrible

she is not a pet or a service dog (i don't have a disability)

the bed was extremely comfortable and the free wifi was the bomb

relatively small gym

paper towels, few dishwasher tablets, laundry detergent pods) would be a nice touch to have, especially for

there was access to a private beach, restaurants, spa, gym, pool area, drinks etc

we arrived we had to wait until the next day to watch tv or call downstairs because their wifi was not working

only downside was that the pool area could get quite crowded during peak hours, making it less relaxing at times

bar staff , specifically 2 women that were working behind the bar, was very rude and does provide

didnt like that we tried to use the laundry services and we were told it was on the 19th floor but we couldnt

laundry facilities

property offered no laundry service and expected guests to do their own laundry washing and drying on the 19th

was no laundry service which was suspended for whatever reasons and i was not able to find any laundromat

weird that they didn't have laundry service anywhere for a hotel

all were point on- the barman was excellent- the tapas bar menu was excellent- and the

clean, modern, nice gym and restaurant, beautiful pool on rooftop

the room was comfortable, with a nice coffee bar and a modern bathroom

room was right across from the 24 hour gym

great breakfast area

was broken, one elevator broken, and pool bar was closed

and guy that worked in bar by pool tried to steal my credit card and we watched her then she

great services and wonderful valet.! the views from the roof top pool were exquisite.!

the gym is top, very good quality and equipments options with a fabulous view

everything was really nice from early check in. room was nice. nice view. great location

also laundry machines were not working

had to ask for towels. sleeper sofa but no bedding. no quarters for laundry.

we successfully washed our clothes in the laundry room

long and hard just to put something in his space was they did not have a change machine in the laundry room and

no change for laundry at front desk.

laundry helped us a lot

we loved that there was breakfast and that the laundry accessible easily.

laundry room wasnt very clean

extra free dinner mon to thu and convenient laundry at the hotel

location and laundry

laundry services a bit overpriced

the wifi internet was very slow!

friendly staff, got a very early check in, lovely building, great location

from the staff, smooth check in process, helpful and friendly good wifi- no fuss to get on room cleanliness and

the rooftop bar was amazing and perfect for viewing the glowing lights from all the buildings at night

biltmore bar had great drinks and food

the golf course was beautiful

location, lisure options, rooms, beds, shower, restaurants, breakfast, gym, everything perfect

the property has a great pool too, with pool side dining

rate included breakfast but they didn t get it

laundry was not done. they simply forgot to send it out!

no fast laundry service or facilities.

it would have been perfect if they had coin operated laundry machines and dryers

to brickile center restaurants and cafes and shopping center adjacent to the super hotel and laundry definitely

no laundry mat and i ve slept on better bed s

the laundry facility was trashed by someone who decided to poor powered soap in the washer and dryer

lights did not work in the room, the hot water did not work, the wifi did not work and the staff did nothing to

like if someone left sweaty gym socks in the room

was modern and very attractive - pool area was fab (evening at the fire pit) - bar was nice

lack of real dining area & bar while under construction.

no laundry service.

didn?t have a laundry room

housekeeping only every three days and no laundry service advised before check in

microwave at room, no laundry at the hotel, no cleaning for the room during the stay

no free parking or wifi.

no laundry facilities provided at the property

there are other facilities to the hotel such as the gym and pool that i did not use so i can only say they

i had to pay usd 30 per day as resort fee, but i never used the pool, the spa or any of the resort facilities

nice clean hotel , valet was nice pool was beautiful

fyi there were no towels, wash clothes, silverware or dinnerware in the kitchen

i appreciate that there were 3 washers and dryers to do laundry

was happy to be able to do my laundry at the hotel

location and facilities. guest laundry with contactless payment. starbucks indoor.

grateful for the free wifi, as well

it was a great location. walking distance to everything and a great pool and gym area

kitchen and laundry facilities

the option to purchase a small amount of laundry supplies and a dishwasher tablet or two would have been nice

it would have been helpful to have had some laundry cleaner and more dishwasher tablets as 1 for 4 night stay

could check-in in the morning after cruise, that was very comfortable, in apartment we made laundry which was

well stocked kitchen and washing machine

one of the websites stated that there was self-service laundry

they told us they had no laundry service but we discovered that they finally had one the day after (too late)

the pool and the gym

i used the pool, which is nice that it's covered but still outside

the breakfast was very good and tasty

the only backlash is no laundry room

business center or computers, or laundry facilities, on site

first is, they needed to be clear that the clothes taken for laundry on sunday monring will not be returned

also laundry offered next day dry-cleaning on the menu, but fastest they said they could clean 1piece of

there were only a couple channels on tv, no public laundry, no view outside for what was paid for