facility for families, new, clean, staff are great, great laundry room, free barbecue for personal use

breakfast was really good and the laundry facilities were just what we needed

room = good location = good laundry facilities = good wifi = good

laundry) and a decent breakfast

even the apples were wrapped in plastic laundry is quite expensive at $3 per wash and another $3 per dry,

the pool and guest laundry were both closed which was definitely a let down

unfortunately the laundry room had a faulty dryer at the time of stay.

don't book room 210. the elevator kept us up at night and the laundry was noisy in the morning.

a larger laundry room would be awesome. pool hours were not vacation friendly.

one laundry machine for entire building were broken during our stay, wish there were at least one on

laundry facility. no change machines

this eliminated the ability t use the guest laundry on the 2nd floor

the laundry onsite they only had one washer and two dryers they need at least one more washer

sent us to marriott nextdoor laundry also broke down which we were in need of

very loud due to laundry underneath (from morning until 6pm), breakfast was lousy

great breakfast, had coin laundry!

the fact that the laundry only had one functioning washing machine.

location. laundry. large breakfast food selection.dirty

breakfast, laundry available washers and dryers

laundry is not fo free as stated in description?

laundry available

they have laundry in property that is a plus

com i had requested info about laundry service but i never received a reply, then spent an hour driving around

an extra washer and drier so that we don't have to wait until others are finished with their laundry

pool, good hot breakfast, laundry, parking for low price plus a cool mango

inquire about the laundry before using.

laundry facilities are very

too noisy outside since our room was in front of the laundry

inquire about the laundry before using.

office had no quarters for laundry

and laundry

no laundry facilities due to covid, but there are laundry mats nearby.

having a laundry room was essential and a selling point amenity for us

went to do laundry and loaded in the soap and clothes and the coin machine was jammed

the laundry facilities are removed for covid (although this information is not available anywhere)

location for access to the florida keys the staff was very helpful laundry facilities or handy

laundry machines are old

shower water was always hot, our room was clean, there was a laundry room near the vending machines, the hot

friendly and accommodating staff, breakfast was good and laundry facilities were a plus.

the ice machine and laundry facility was nice

they have pretty good gym, free and clean laundry, and nice lobby

breakfast with no fresh fruits and long lines for waffles and bagels, coin laundry has 2 washers and dryers but

we liked everything but the laundry facilities was a very nice added touch.

laundry says 75 min for drying and 59 min for washing way too long and also only one dryer worked

the laundry room became very messy throughout the evening.

coin laundry should accept bills

no guest laundry?

hotel does not have on-site laundry

wish they had a pool.

clean room, good breakfast!

i like they had a laundry area so i could wash my clothes

the laundry machines are so old you can clean forever n they still look bad

i loved that there was on site laundry

rooms are clean, and they have laundry facilities

respect for people whenever you need anything you ask to give it to you or bring it to you the laundry room is

it has a mini kitchen in all rooms so i can cook and save money and the laundry room was complimentary, you

free 24 hr laundry facilities, gym, and mini mart

that the laundry room was always booked up due to having to have an appointment because of covid

i love the size of the room, the convenience store, the internet service and the laundry room

big room , with the kitchen and laundry access

that they had on site laundry facilities very nice pool area lucy was very accommodating with our usage of the

free breakfast and being able to do my laundry on the premises

the pool area was fantastic - a large pool with both a deep and a shallow end, heated the perfect

very nice pool

parking was easily available

accommodations for the entire family, kitchen provided, fitness and laundry rooms.

has laundry facility as it's great extended stay hotel

the size of the room, the outdoor facilities like the bbq and the swimming pool, the gym, and the laundry

the breakfast was excellent and sufficient.

variety to choose from for breakfast, lots of restaurants within walking distance

fast and excellent laundry service

towels pool very small and without umbrelaa s

wifi. breakfast, less processed food.

the wifi network was very bad in our room, we couldn't use it

very clean and friendly staff! good decent breakfast also!

one of our daughter's small plush toys was lost when she was making the beds , we asked in the laundry room

being able to get coins for machines at front desk, nor was there a change machine to use the laundry facilities

i didn't like was the laundry facility it was very small i feel that they should update to a new washer and

happy there was laundry in

thanks again to the person at the reception who helped me get some quarters for my laundry

like that it had a bar and restaurant on the premises and it was clean and the staff was very

they charge everything, including parking, ev charging. staffs can be more politely.

everything. my kids really loved as well.

bar and restaurant looked beautiful

the gym was nice and had peloton bikes

and it felt muggy in there also when i called i asked if i could change my money to quarters for laundry and

beautiful and pet friendly.

the staff was great, the pool and bar was a really fun time

cable wasn t working in the room, wifi doesn t work

allow pets in all rooms and all floors

the laundry room was insufficient - only one washer and one dryer for the whole facility, and they were

i enjoyed these hotel amenities: marketplace, breakfast, fitness center, pool area, laundry room, sitting areas

the wifi wouldn t work instead of them coming up to me an fixing it

gym was clean and spacious

breakfast served and no microwave in the room the only microwave was in the front by the

the pool wasn t open and the food was good but not all to great for my liking.

nice practical gym as well

clean , esthetically, location , restaurant and pool , stuff

staff was amazing! room was comfy. hotel bar was great. great location.

the pool bar was not open in the daytime when people usually swim.

they allowed us to have a late check out

has great gym and decent pool

but the pool area and the huge gym are really nice

need shower cap and 2nd bar of soap- i don't like body wash

resort, the one thing that really stood out was the quietness although i saw guess around the pool and loby,

there wasn't a laundry room available

google map location took to different location. no laundry on the property

did not have laundry facilities.

excellent wifi and small but well equipped business center

free breakfast. free parking. central location, clean, safe, friendly staff

staff location restaurants pool bar accommodations grounds

spa and massage treatment was divine

our college kids didn t want to sit in the shade during their spring break

the gym was state of the art and the cafe on premise had everything i'd need

the golf bays are amazing and everyone is so helpful 100% of the time

clean and comfortable,small but functional gym available 24 hours

pool area and breakfast

convenient to restaurants and nice pool

the breakfast was delicious and the staff were very welcoming

friendly check in. accommodated early check in. chocolate chip cookies. fine wifi. big tv

you need to hide this guy in the laundry room

great staff, beautiful clean room with a good amount of space and incredible pool area

clean hotel with a good gym and beautiful pool on the rooftop

the pool was lovely as well - comfortable chairs, water and sunscreen available by the bar area

beautiful pool with a great view of biscayne bay

dryer in the laundry room was not fully functional

laundry costs are expensive

the day after i was washing my clothes in the guest laundry room and when the clothes were finished and ready

laundry room was not working most of the time, the hotel changed my booking after check-in by 12 h

wanted to do laundry but the desk could only give me $1.00 in change get a change machine.

we wanted to do laundry and there were no coins at the reception and they asked us to go independently to change

laundry only on the 6th floor.

service food was not good, we ran out of coffee pods which weren't refilled during servicing, the laundry room

no laundry room

location and availability of gym, pool.

the breakfast was great, but pricey.

pool service was excellent

pool is so relaxing

i liked the pool and poolside drinks

the restaurant wasn't serving the benedict eggs at breakfast for which ritz is famous for

the laundry uses a debit/credit card for $3

whilst there was no washer/dryer in the room, we were able to wash our clothes in a laundry room on the third

huge room with kitchen

pool closed to early on weekends.

in addition to that, it was a nightmare to get wifi, they just provide a password for the hotel lounge but it

in the room free breakfast bar plenty of towels for me

great ambiance close to magic city casino good gym chic contemporary staff pleasant

the hotel also does not charge extra for a pet to stay with you which is huge since most places charge a $60+

staff, awesome pool, and pet friendly

impossible to hang wet towels, gym clothes and toiletries at the same time

didn t have a laundry room and there is a $150 security deposit when you check in

extremely clean!!!! excellent breakfast. laundry in house.

trip to the laundry was disappointing since i couldn't used my visa international

pool area great- that s where we didn t just if our

happy hour and food in the flamingo bar also good value

my kids also loved their meals

great pool and pool bar

problems with wifi by the pool.

wished the pool was ground level because of heavy wind.

we went to the pool immediately

the breakfast was amazing. i enjoyed the food. the guy working the bar was super friendly.

i would have liked the bar to be open all day, it didn t open until 5 pm .

2 chairs and a table, clean and open lobby with a pool table, tvs, various seating options and a bar with food

on the lobby bar should have had an extra person attending the people on the lobby bar

and helpful staff, room with a balcony that had 2 chairs and a table, clean and open lobby with a pool table,

clean, nice lobby, good gym

great for family with kids. awesome play room and pool facility

no free wifi. breakfast was expensive for what was offered. no view from room.

view from my balcony gf enjoyed the down comforter and great bed balcony / patio off with pool right outside

it us better to go downstairs than ordering room service

the laundrymat was a big plus

i like the guest laundry

pool area was disappointing- the laundry facilities exausts near the pool desk

e toast, fruit, cereal, juice, almond milk rooms are spacious and comfy laundry facilities near to coconut groves

the gym is a bit small, but it gets the job done!

if i wanted to make my own bed, do my own laundry, wash my own glasses and run out to buy food and coffee, i

outside the exhaust vents for the laundry looked to be full of lint and in desperate need of cleaning

pool had too many leaves

wifi was quite bad we have seen in recent times

wifi was not working too well, probably given the renovation work.

they do not have a kettle for hot water or a laundry service; they only have dry cleaning, which is also

dropped of some dirty laundry on saturday morning and was told by the front office desk that it would be back

airport shuttle, rooms are clean, friendly staff at front deck.

restaurants, the staff and the pool area

the room service - one the menus provided was obsolete

laundry service

to the prices in miami generally, nice and helpfull stuff, nice italian restaurant downstairs, ok wifi

with wifi not the greatest

they say they have a gym but it isn t really a gym

extremely fast wifi

the only minor thing was their laundry room takes coins only and there was not a change machine or a way to

charging laundry machine use. short pool hours.

laundry broken

they also advertise a laundry but they have no change so you can use it

are areas of the hotel that are neglected in levels of care: laundry room needs to be updated, i was concerned

could use laundry facilities & a microwave in the room

the lobby bar area and pool

heated pool and balcony

my kids stayed on the

the facilities did not match my expectations for a 4 star hotel wifi was very weak and slow in my room the

also laundry machines were not working

had to ask for towels. sleeper sofa but no bedding. no quarters for laundry.

no change for laundry at front desk.

she literally yelled and had an arm flailing rage because we asked her about laundry services and if they had

still charging the regular price when they pool is nasty and out of order laundry room is out of order they have

they didn t want to let use in they were doing laundry or something we had to wait outside until he was finish

the laundry room machine are mostly out of order and do not operate efficiently

laundry room had garbage all over the floor, the washers are caked in old detergent and filth

laundry rooms machine constantly fail to work causing loss of money to operate

housekeeper never came by to give us clean laundry or never stopped by every morning to check in to see if we

pet friendly

wifi was great, nice size rooms

it has a restaurant for breakfast, and dinner, with a full bar for those who like that

location: very easy to access and free parking

parking lot not big enough

pool warm, full gym and a laundry room

i really enjoyed the shower and kitchenette in the room

parking free wifi free - just everything

no playground for kids

great location for the purpose of my visit. . the kitchenette was a definite plus.

has a range of amenities (gym, pool, laundry) and a decent complimentary breakfast

laundry rooms were out of order

laundry room equipments

we misses the courtesy shuttle in miami due to flight delays and waiting for the luggage

room was on the smaller side, we only stayed 1 night on a stop over via miami but def small for 2 kids and 2

the breakfast is good the oatmeal cereal is delicious. the laundry room being excessable 24 hour

guest laundry was convenient

laundry service is handy near the gym area

i loved that there was on site laundry facilities

laundry available on site (only two and two tho)

basic breakfast was ok , no shuttle airport service , coin laundry is good

laundry was poorly managed

very friendly and helpful staff, good laundry facilities, great restaurant

free parking, room was equipped with kitchen, fridge stove microwave dishwasher and the hotel had laundry

there was small office where we could print our documents, and also laundry room

had laundry machine but no change for coins

the laundry not working receptionist said it was

the laundry room and ice maker were close to the assigned room

am we were able to grab a quick bite as well as do a load of laundry from traveling which was fantastic

location, room with kitchen, laundry facility with mobile app.

shot out to the laundry staff and cleaning crew

there was a delay in me getting into the laundry room as neither my key nor that of the front desk would work

of staff were friendly, beautiful lagoon view, close to airport, had a kitchen and guest laundry

is too soft, pool is too small, laundry and parking is run by a 3rd party

there's a laundry which is very useful for those staying for an extended period

loved the guest laundry facilities. inexpensive and so convenient. also, the shuttle to airport

laundry facilities were not sanitary

laundry machines use quarters and nobody had them.

laundry guest room: dryer machine doesn t good

finally, they found the room near the stairs and near the laundry

i like the breakfast, the options for ice and laundry

the laundry facilities only took coins

the laundry was very useful and practical

laundry was operated by coins and these were not available at reception

the room was clean and well equipped, the pool was clean and there were plenty of places to sit in the sun

no laundry service on sunday when we needed it and not explained when we asked saturday

towels and bedding had old blood stains on it and i m sure staff should know to throw away any laundry or

the lavatory ventilation. the laundry does have ventilation, so the bedroom turnover is wet.

or the fact that there was no where to do laundry

was a fire in the laundry room on my floor, the room and corridor wreaked of smoke and wet carpet for days

the fact that we could do our laundry was great

down from the laundry room on the 6th floor the elevator had a weird shake that they need to get looked at

no food service because of covid. no laundry soap, had to go buy it elsewhere.

pay laundry available

was told there were some changes in staffing due to covid 19 that slowed pick up of garbage and laundry

the staff was very attentive , great breakfast, free laundry room access & great rooms

the staff was extremely friendly, the housekeepers were amazing, they had a real breakfast, free laundry room

laundry was most of the time busy

laundry was free

pool, laundry facilities, staff efficiency/professionalism/friendliness/helpfulness, cleanliness, parking

expensive laundry ser ice and meals plan

there was not a laundry facility on property for guest to use

gym and decent pool

good location, gym, pool area

for the airport, prompt shuttle service every 20 min, friendly and helpful staff, good beds and gym

no laundry done

no microwave in rooms. no laundry

the hotel did not have a laundry facility and lastly and probably the worst was that their wi-fi was not working

need to put in a guest laundry and i thought i got the breakfast in my price but i didn t and it was 32

hotel had no laundry facility