from the front of hotel staff to the beach staff the pool staff the restaurants and the cleaning staff

pool area is dated. no sushi. kids club a bit far.

clean facilities, friendly staff, great programs for kids for the 4th of july weekend

bathrooms and kitchen a bit dated

food was excellent from room service other restaurants average. expensive

the laundry facility was trashed by someone who decided to poor powered soap in the washer and dryer

swimming pool

like if someone left sweaty gym socks in the room

many kids, price was elevated, smell messy

was not really breakfast, a bar to go inside of a brown bag along with an apple

room was huge! blew my mind having two bedroom two baths and laundry.

asked for soap powder to do a quick load of laundry and received in just a few minutes

room is very nice, with good amenities, a very well equipped kitchen, laundry machine and plenty of space

the fact that we were able to do our laundry before we left was a huge bonus

would be ideal for say a week's stay since there was an adequate kitchen and laundry facilities in the rooms

the food at the edge restaurant is delicious, and their bar is super fashionable

service was good, although i do not understand the covid measures (everything, including room service, was on

the pool and spa areas.

staff kindness, comfort, attention to details, kindness to kids, made us feel like home

spa & gym are amazing

there was no gym

no blanket for 5th person, wifi was bad

loved the restaurant and bar inside

amenities and pool where beyond expectations

very complicated to find your room, gym does not have any equipment.

laundry helped us a lot

extra free dinner mon to thu and convenient laundry at the hotel

really enjoyed having the option of a gym, laundry room and pre-packed breakfast

laundry room wasnt very clean

guest laundry was very good and made available to us before our room was ready

no fast laundry service or facilities.

it would have been perfect if they had coin operated laundry machines and dryers

to brickile center restaurants and cafes and shopping center adjacent to the super hotel and laundry definitely

laundry was not done. they simply forgot to send it out!

no laundry mat and i ve slept on better bed s

only hiccup was i had left a short for laundry the same day and it them 2 days to get it back to me

breakfast was good, not many options but well balanced

the bar is understaffed

breakfast was delicious ud83dude0b the food was well prepared and the omelet was great

breakfast was delicious and wellesley our server was amazing

hard to find for uber/lyft drivers - better signage would be good no laundry - although advertised

the price of the laundry service is crazy. it's counted by piece, every t-shirt cost around $13.

the pool is a real highlight, and the terrace bar is brilliant, the perfect spot to relax

gym, no windows, super small.

central located. pool on rooftop. gym. 2 lifts. very clean. huge shower.

everything about the hotel, except a problem with the guest laundry facilities

the outdoor pool and whirlpool were wonderful and i used the laundry facilities which was greatly appreciated

a better room service and laundry service (the clean clothes were not taken to the room)

laundry needs to be open later. 9pm close is too early

it provided everything we needed; breakfast, laundry and more

the wifi was fast which was a plus

if you have kids with you, it might be a little tight

the room and the breakfast

though 2 dbl beds it's a bit cramped if you have 2 adults n 2 kids n luggage

pool closed

no room service was available ( probably because of covid)

entrance hall should be reconfigured, separating check-in from the bar and restaurant

the beds were really comfortable. beautiful pool.

no room service

s a pool and gym available

mattress was exceptionally soft. loved big balcony. spa was wonderful.

also all that money and no breakfast

pool service was excellent

only criticism i have , and i noticed this last year when i stayed, was kids running in the corridor at making

room service delivery incorrect

laundry facilities

weird that they didn't have laundry service anywhere for a hotel

property offered no laundry service and expected guests to do their own laundry washing and drying on the 19th

was no laundry service which was suspended for whatever reasons and i was not able to find any laundromat

didnt like that we tried to use the laundry services and we were told it was on the 19th floor but we couldnt

the shower pressure wasn t great. the laundry unit didn t work.

pool, room and bathroom with balcony, had laundry machine and kitchenette if needed

get early check in no storage or counter space in bathroom, no where to hang towels no laundry detergent in room

size is good the location was great and the amenities(pool and gym were good) so easy to walk everywhere around

hasn t got a bar nor a dining room

we got in the room, the cleaning lady did not come on the 3 rd day she came on the 4th day, no laundry on site

breakfast was a little skimpy

breakfast was horrible

breakfast was a lil basic

the pool wasn't heated was the only knock we could have had but it was january and we still went for a

service food was not good, we ran out of coffee pods which weren't refilled during servicing, the laundry room

no laundry room

laundry only on the 6th floor.

we wanted to do laundry and there were no coins at the reception and they asked us to go independently to change

pool was open with excellent breakfast and breathtaking view

great kitchen that is poorly outfitted and the water pressure sucks

there is some construction going on around the pool deck at the moment - it didn't affect us but if you're

extreme noise from the pool at all hours; cannot work, sleep or live

are very good - enormous gym, loved the rooftop bar which is still a very lively scene and the pool deck is fine

room was not clean, we found dirty silverware, a cockroach around the kitchen, they didnt clean the room when

the restaurant was extremely overpriced at the hotel and so was the water and laundry

laundry: it is overpriced

in room laundry facilities is a god send when you have babies

great experience, nice to have a laundry machine inside the suite. very modern and very clean

i also order room service twice and the food came quickly (less than 30 minutes)

you need to hide this guy in the laundry room

gym is quite limited.

there's a $5 fee each time you order room service

the pool bar was a little slow to open at 11 am

we also had snacks at the bar on the ground floor which were delicious (so much so we had them every day)

the pool, location, spa, gym. lots of facilities

the pool is shared with apartments which didn't

the pool.

the pool area was amazing and the view from the bar was unreal

the pool, location, spa, gym. lots of facilities

the gym is well equipped

rooms are clean and nice . pool and cabana's are great. can walk to alot of things

a rooftop bar which can produce slight grooves during late weekend evenings and a train rails nearby, but my

fact that breakfast is not included and the front desk nor the bar could cash out items from the mini store of

mutual usage of the pool system works, rooftop bar is nice but they need to priorize the hotel guests for

i like that self service laundry room was available

feels like home specially laundry part in building is a life saver when you are traveling long and with

smoking at the pool.

the pool bar closes earlier than scheduled

could be used at bar or restaurant for food and drink only; could not be used for taxes and built in service

the bathtub is very special bonus since most hotels only offer showers and having the kitchen was that extra

pool staff was attentive and accommodating

gym was closed

didn't like that the pool is right in the restaurant outdoor seating.

was told the spa and gym was 24/7 so the first and second night used the hot tub in the spa area then in third

pool looked a little old along with the cabanas and other stuff around the pool area but we assumed

room has a microwave, mini bar and fridge which i loved

the rooftop pool is open 24 hours

i absolutely love the property just wished they had a bigger pool

only recommendation is to improve the wifi

no laundry except dry cleaning available.

as example they couldn t provide detergent for the laundry and made me wait a hour then told me it s not

restaurant not sufficient only mexican food is not healthy. wifi in rooms is not for free

cozy and modern although the bar by the pool was closed because of covid-19 restrictions

cozy and modern although the bar by the pool was closed because of covid-19 restrictions

the pool

the hotel had many things to do, such as wine tasting, a club, spa ect..

was only given one bar of soap each day so had to keep moving it around

gym personnel were the least friendly.

hoped for - lovely room, excellent staff, great location very close to whole foods, really good room service

so they left a clear plastic bag full of ice in the bar sink

mini bar is not so nice in the sens that you can not see if the water is still or sparkling

facilities for the kids on the 19th floor

covid rules appear drastic... no room service

swimming pool is too small and outdoor which is very hot during the day.

for spa to get appointment long waiting

also to mention a young receptionist who checked me out said you have used mini bar items that s why yoh have

everything is grand , the pool , gym

valet, bed, and the gym

mini bar was stinking as the last guest had stuffed

first is, they needed to be clear that the clothes taken for laundry on sunday monring will not be returned

also laundry offered next day dry-cleaning on the menu, but fastest they said they could clean 1piece of

business center or computers, or laundry facilities, on site

no laundry room available.

no computer center and no cable tv or on site laundry.

delivery boxes with new refrigerators were all over the 14th floor and a laundry bin.

no laundry facility to do your own laundry available

have left my laundry behind, the service level was mediocre, considering this being a 5 star hotel

it was okay for my wife and i, but my kids never asked for refills but they kept coming

good gym facilities

i like the guest laundry

e toast, fruit, cereal, juice, almond milk rooms are spacious and comfy laundry facilities near to coconut groves

the laundrymat was a big plus

pool area was disappointing- the laundry facilities exausts near the pool desk

kids loved the waffle machine

near from the beach and on the ocean drive it has many outside places where you can work with wifi

breakfast and bar were great! location was nice!

the carpet in the room needs some changing it was a bit dirty

wifi was very slow.

the new pool and jacuzzi

was happy to be able to do my laundry at the hotel

i appreciate that there were 3 washers and dryers to do laundry

location and facilities. guest laundry with contactless payment. starbucks indoor.

flight was late afternoon and i got a late check out with no charge

room service didn't clean our room

leaking a/c....no laundry clean wash rags or towels

our room was located on the first floor next to the storage and laundry room it was noisy

but at around midnight, it was getting hot, and on top of it, they decided to do hotel laundry (industrial size

voucher for wifi use only worked for two out of the three days

parking was expensive no pool or bar as advertised

there is a $35 fee for early check in though, but when we were able to check in before 11am on our second day

pool could be bigger

staff,location,room,beds and rooftop pool

pool was disappointment for my kids with cold and shallow water

the wifi never worked. reception always empty, checkin very slow. no water provided for guests.

no laundry service

, and pool area is gorgeous and super fun ambiance

swimming pool was excellent

hotel , great location , very nice stuff , the manager is very professional and helpful , the the room service

the pool needs an update

laundry services a bit overpriced

the gym is really small and doesn't have much in it.

the wifi only worked while standing on one side of the room.

the wifi internet was very slow!

the gym was tiny and had almost no equipment. maybe add a weight rack.

location - access to the beach, restaurants, groceries, laundry store etc is very near customer experience -

there is also a very easy to use and fast coin laundry right next door if you need to do washing

there is also laundry nearby

walking and night time walking distance through to restaurants night clubs bars shopping stores laundry area

have to ask for it in the reception and then wait in front of one room which is converted into a kitchen (they

internet connection keeps dropping, no beach towels available all the time when we asked (laundry), they said

hotel lacked amenities like a gym, laundry, & pool area was a disappointment.

we were here for 10 days and the little apartment was perfect with kitchen dining and

breakfast was great...everything about this hotel was incredible!!!!

no concierge or room service

nice pool area & gym

great place, friendly staff and very clean , pool and bar area very nice.

before arriving to confirm this fact and the most i was told was - if there is a party then the kids will not

the kids were not having it, it was right when they started having fun in pool, we were told we were

pool was nice when it wasn’t a pool party which was 5 days a week but it did mean no kids/babies crying

after checking out you'd like to use the beach or pool, there's no shower available (except public showers at

access to the pool. walkable to the beach. staff very friendly.

location spot on, friendly staff, excellent rooftop pool

very nice staff and awesome digs. would've been cool if the pool bar had been open.

t fault anything , breakfast staff , bar staff and the location was fantastic would definitely stop there

also, bags of trash and laundry all over the hallway when we first arrived, most likely because the cleaning

even my kids complained about the bedding

20$ daily f/gym, coffee, one bottle of water p/person and wifi

location 5 minute walk away from bayside and popular attractions, room was very clean , wifi worked great

the location was good and in walking distance to restaurants while traveling with kids

unbelievable and no laundry machine smfh

no laundry available

decent size living room and kitchen, it was unexpected but amazing to have the extra room

it even had a nice little kitchen as well

the wifi in the room wasn't working but the staff gave us the staff wifi to help us out as we are not

they don't have laundry

also the hotel rooms state no smoking in the rooms however every single night we (with our kids) came back the

and #2 your not allowed to order drinks at the bar in the lobby and take to your room

room was quite noisy. don t expect noise insulation so better just party on. wifi was weak.

bathroom, bed, wifi, location

one of the websites stated that there was self-service laundry

they told us they had no laundry service but we discovered that they finally had one the day after (too late)

it could include breakfast for the price.

i was mad that i didnt use the gym and pool

convenient to monorail. nice to have bar & restaurant on site. friendly, helpful staff.

the option to purchase a small amount of laundry supplies and a dishwasher tablet or two would have been nice

it would have been helpful to have had some laundry cleaner and more dishwasher tablets as 1 for 4 night stay

kitchen and laundry facilities

could check-in in the morning after cruise, that was very comfortable, in apartment we made laundry which was

the kitchen made things convenient for a traveling family

the day time receptionist and the laundry attendant were lovely

classy vibe and the restaurant and bar area was staffed by some great people who made our stay most welcoming

the cocktail bar was superb as was the restaurant and menu at a fish called avalon restaurant

wifi is terrible slow !

they hardly answer the front desk phone and there were no room service

the breakfast wasn t too good, one elevator and no laundry facility.

the menu food and bar items are extremely overpriced

bathroom way too small , not comfortable at all , tv had no wifi

no pool small gym

wifi could have better a lot better. elevator needs to be updated.

the restaurant and bar in the hotel is excellent, a large selection of delicious food, the restaurant staff is

no daily room service,

bar or room service as said, also i payed for my room on line when i arrived they said i had to pay more

would have liked the bar to be operational

monica and eric also made sure that on my second night stay at the kent, the restaurant completed room service

elevator building, and access to towels, and toiletries in the laundry room

beach towels and bathroom essentials are available from the laundry room

laundry in building, room was clean& roomy.

we were told when we checked out that there was coffee in the laundry room

in the room and it advertised coffee in the room which there was no coffee but coffee was in the laundry room

perhaps a problem with equipment in the laundry

we were able to get early check in and late check out, the hotel staff was very accomodating

location service pool breakfast

wifi connection not brilliant and had to log in every time - slightly irritating - shame as it was

good free wifi

7th experience the towels smell really but really bad, i guess the storage the towel wet from the laundry and

the pool was really small but nothing major

pool is very small, and gym can't be called a fitness centre

water of ice or large fridge to put things in but gives a extra charge for wifi pool and gym when you arrive so

if you are traveling with your family and kids, don't stay at clinton hotel

the bigger problem were the bathrooms, noisy toilets when someone above was using them also wifi

shower would get extremely hot for a second or two, a bit dangerous especially if you have little kids using it

friendly and helpful starting from the reception, the restaurant, the room service and penthouse bar they all

the bar staff was great, offering expertly crafted drinks and a good conversation

staff members were super friendly and helpful starting from the reception, the restaurant, the room service and

but clearly, there was no any guest on the lobby and said the sheet is still on the laundry but she literally

next to laundry room i guess, you can hear noises and doors slamming

the room beside ours had dirty laundry sitting outside the door for two

wifi was terrible, one of the rooms had no bathroom door made things uncomfortable

distance from everything they have a bar , play good music , reasonable prices for food & drinks compared to

housekeeping only came once during our 7-day stay, and i had to request fresh towels, laundry/dishwasher tablets

great to have the laundry facilities after travelling for a few weeks

fridge was stocked with very expensive items considering it was an apartment with kitchen and laundry facilities

we used the laundry and dryer which was convenient before getting on our cruise

give me back the laundry you lost and the bottle of champagne

loud - next to laundry room, you could hear staff banging and shouting every morning

excellent cafe / bar / restaurant overlooking ocean drive

wish they still had an indoor bar but they still have the restaurant out front to grab food and drinks

our television stopped working one night. wifi was awfully slow.

there is not much to complain about, maybe only the wifi which was slow in some spots.

to hunt down staff members in the lobby to order room service or to schedule house keeping and laundry services

spa at the hotel, with amazing staff

expensive for regular drinks & food no 24 hour room service for a hotel of this caliber rooms need immediate

the pool is gorgeous, if not totally geared for families, the kids were tolerated

top room, top views, great gym, great spa,

there is no elevator and the wifi only works in the downstairs lobby

the ventilation was not working and wifi connection was weak.

poor wifi, room was not very clean (we found hair from previous visitors everywhere)

poor wifi in room, staff not helpfull at all 'mask face'

wifi occasionally stopped working