outside the exhaust vents for the laundry looked to be full of lint and in desperate need of cleaning

if i wanted to make my own bed, do my own laundry, wash my own glasses and run out to buy food and coffee, i

hotel was extremely clean, the pool area was the best

gym was bigger than normal hotels actually had weights not just treadmills

wifi had issues and regularly disconnected and/or was strangely weak.

in the room free breakfast bar plenty of towels for me

they could have a designated pet restroom area

the location. the wifi connection. the pool

location, gym and pool

gym and pool

laundry service

would have liked a gym and there was no breakfast

they say they have a gym but it isn t really a gym

hotel didn t have any modern amenities like a gym

with wifi not the greatest

great for family with kids. awesome play room and pool facility

room service menus in room, no bellmen, forever to find a valet to park the car

and pet

an in-room drinks bar would have been nice.

pool area furniture can use new cushions

could use laundry facilities & a microwave in the room

we ordered 10 different small packages on amazon so that when we arrived we had gifts for our kids

huge respect to tammy at the bar she was the best

it would be helpful if hyatt designated only certain floors as pet friendly

my kids stayed on the

maid knocked on the door three times in the evening time, asking if i needed room service

parking was convenient and wifi was good

mirror in room was not clean. pool area needs major cleaning

it has a restaurant for breakfast, and dinner, with a full bar for those who like that

holder was broken, coffee pot broken so they charged us for coffee downstairs- elevator filthy- kids at check

200$ room service for a pizza and mozarella sticks that were cold and chewy

great pool and pool bar

we ordered lunch from the lovely bar staff, and i had possibly the best caesar salad i've ever had

the facilities are immaculate, the staff from the desk to the valet to the pool are amazing, friendly and

the pool was amazing

around the pool ,it was dirty with used towels food and cups everywhere,only 2 pool serve staff that really

landscaping, music, swimming pool, golf course, breakfast, room service, in-room amenities, particularly drinking

the pool is great and spa service is also good quality, very expensive, but good

great breakfast menu, beautiful property and outstanding service

i especially appreciated, the room service calling me back on my cell phone after we got disconnected

complicated laundry facilities

laundry facilities were not sanitary

loved the guest laundry facilities. inexpensive and so convenient. also, the shuttle to airport

property was clean, modern and spacious. staff were helpful and the laundry was great.

finally, they found the room near the stairs and near the laundry

great breakfast area

great rooms and staff. nice gym and heated pool.

early check in was comfortable. bathroom clean and spacious.

clean and comfortable,small but functional gym available 24 hours

bars on property

expensive laundry ser ice and meals plan

there was not a laundry facility on property for guest to use

gym and decent pool

nice pool and fitness center

staff was great. like the location. bar and restaurant was great also.

no microwave in rooms. no laundry

no laundry done

need to put in a guest laundry and i thought i got the breakfast in my price but i didn t and it was 32

hotel had no laundry facility

the hotel did not have a laundry facility and lastly and probably the worst was that their wi-fi was not working

the laundrymat was a big plus

e toast, fruit, cereal, juice, almond milk rooms are spacious and comfy laundry facilities near to coconut groves

pool area was disappointing- the laundry facilities exausts near the pool desk

i like the guest laundry

late check out was convenient

great to have a laundry provided

old property, very dark, bit grubby. but great staff, free laundry.

gave us a key so we could do our laundry while our room was getting ready

picked it because of the laundry facilities but were told by the staff that they weren t working properly

the free airport shuttle service was good, as was the free in house laundry facilities, which were very useful

on site laundry services is cheap and a bonus

everything you need away from home: laundry, wifi, good breakfast, clean relaxing atmosphere, pool

the laundry room was useful

we also booked this specific hotel for the laundry room and only one machine was working and many people trying

well appointed rooms with plenty of facilities and onsite laundry

location is good near to beach. staff is helpful. late check out. family friendly .

very close to the airport and they have shuttle service too

and the pool was very cold, wish it were a little warmer

i hated the location/view, pool small and hot tub wasn t available to use.

it was only for 1 night but consider this if you will stay more with grown up kids

was a fire in the laundry room on my floor, the room and corridor wreaked of smoke and wet carpet for days

or the fact that there was no where to do laundry

towels and bedding had old blood stains on it and i m sure staff should know to throw away any laundry or

the lavatory ventilation. the laundry does have ventilation, so the bedroom turnover is wet.

no laundry service on sunday when we needed it and not explained when we asked saturday

guest laundry was in another building which is fine, but the staff at the front desk (courtyard) didn t

the location and free shuttle were ideal for my trip out of miami airport

location was very close to the airport & had a shuttle bus

room service food was take awsy style

a young man working there who was driving a golf cart went out of his way to help us and was very friendly

laundry room equipments

laundry rooms were out of order

has a range of amenities (gym, pool, laundry) and a decent complimentary breakfast

very close to airport for stopover staff were very accommodating with late check out

was disappointed that the whirlpool was out of service and that the swimming pool temperature was so cold my

great laundry facility which was desperately needed after 2 weeks of travel.

we were a group of 15 guest, we want to do the laundry but there was no soap

easily accessible by shuttle bus which runs frequently

had a room service dinner one night and it was superb

staff, very good breakfast and efficient airport shuttle service

there is a laundry room so i can wash my dirty laundry before departure

is too soft, pool is too small, laundry and parking is run by a 3rd party

there's a laundry which is very useful for those staying for an extended period

shot out to the laundry staff and cleaning crew

laundry room was dirty for about a day and a half, side entry door was broken, breakfast could be

you need to hide this guy in the laundry room

going to the pool feels like you re on top of the world with amazing views and great bar

the room service is ok, decent, nothing special

clean hotel with a good gym and beautiful pool on the rooftop

a big gym located in hotel, but there are gyms walking distance that you can get day passes for

also all that money and no breakfast

s worn, the pool is in need of major repairs and power washing

the restaurant wasn't serving the benedict eggs at breakfast for which ritz is famous for

room service delivery incorrect

the pool is nice and relaxing

no laundry room

service food was not good, we ran out of coffee pods which weren't refilled during servicing, the laundry room

we wanted to do laundry and there were no coins at the reception and they asked us to go independently to change

laundry only on the 6th floor.

the staff specially the pool guy

however, the room we stayed in had gas fumes coming from l believe the laundry room below us

very friendly and helpful staff, good laundry facilities, great restaurant

there was small office where we could print our documents, and also laundry room

10-15 mins), nice swimming pool with hot tub, tvs in both rooms with chromecast, kitchen in room, laundry

smell in the hall ways i was placed right in front of the laundry room the breakfast wasn't tasty at all and

the bartender was the best, so friendly and personable

s a pool and gym available

on the lobby bar should have had an extra person attending the people on the lobby bar

2 chairs and a table, clean and open lobby with a pool table, tvs, various seating options and a bar with food

was clean, the staff was awesome - the pool was great, too.

they are gone a lot apparently i was told by another guest they have to do laundry etc so the desk is unmanned

the laundry room machine are mostly out of order and do not operate efficiently

on site laundry room. kitchen with full size fridge. just everything was great.

there is a vending machine and a laundry

the laundry facilities were very dirty and out of order as well

also laundry machines were not working

had to ask for towels. sleeper sofa but no bedding. no quarters for laundry.

long and hard just to put something in his space was they did not have a change machine in the laundry room and

still charging the regular price when they pool is nasty and out of order laundry room is out of order they have

she literally yelled and had an arm flailing rage because we asked her about laundry services and if they had

hotel is very old, shattered interior decoration, the coin laundry machine was out of order

did not like that it has a poor laundry facility, 1 washer, dryer is not sufficient for all the guests that stay

was told by the front desk that they had laundry facilities on the third floor

the elevators are slow, and the laundry service falls short of expectations for a hotel with so many guests

two things that were not great were that it was about a mile away from and stores and that the laundry facilities

arrived late at night at mia and was really glad to only have a short walk to the hotel without leaving the

room large and lots of hot water, wifi excellent.

it was a long trip, 24 hours, with two kids and at the very last layover i had this

bar close by food close by good

the wifi didn't work well

had everything else you needed including a laundry down stairs

laundry machine was not working

as we were half way into our holiday i needed to do laundry and found the laundry room to be very small with

the only minor thing was their laundry room takes coins only and there was not a change machine or a way to

charging laundry machine use. short pool hours.

dropped of some dirty laundry on saturday morning and was told by the front office desk that it would be back

they do not have a kettle for hot water or a laundry service; they only have dry cleaning, which is also

there were 2 million kids

just really dislike having to pay to park my car while staying at a hotel and room service menu is quite expensive

the pool

was great especially the laundry room didn t have to take back dirty clothes that was a

the on-site laundry

the operation of the laundry machine.

and keep ,25 coins for the hotels laundry machine

have laundry services at their facility but when i asked the front desk for quarters, i was told no and

location and airport shuttle service good laundry facilities breakfast was ok but variety did not change much

liked having a kitchenette, coin operated laundry on site, a pool and best of all the free happy hour monday

airport shuttle, guest laundry, pool, and breakfast/eating areas were all excellent, as was hotel staff

laundry

overall a great hotel it had coined laundry, nice gym, pool area with bbq pits and grills

so i filled in the form, put the shirt into the appropriate laundry bag and hanged ot outside the cuboard, so

restaurant was closed no bottle opener when i tried to buy a beer i received a man's boxers in my laundry bag

service at the restaurant was bad the fact that they did not have a laundry room was also

self serv laundry facility onsite

no laundry facilities

clean, with laundry

gym and laundry available

transportation to docks and mia and laundry facilities

having a laundry room was a saver for me

complimentary diy laundry(

very friendly staff clean hotel laundry facilities close to airport

laundry facilities a handy plus

laundry was expensive and then we also had to pay for parking and ice machine ran out of ice.

the bathroom sink was cracked, the laundry facility smelled of urine

beds for me and my family, clean and comfortable beds, laundry facilities on premises was a nice bonus

i went to use the laundry room and it was disgusting

nice and roomy rooms. clean. laundry available also

guest laundry facilities 2

front desk were unable to provide adequate amounts of quarters for laundry

large suites which were perfect for relaxing in, laundry facilities were great too

bar drinks a little pricey , but a beautiful hotel, we would definitely recommend

kids all night

size of the rooms were my favorite part - large, luxurious, and quiet - even with kids staying in other units

hotel with breakfast, they charged me 4 adult fee for breakfast, but we are two adults and too kids, i talked

the heated pool was a little cold but not a big deal.

no microwave or laundry facilities

huge glass bath/toilet doors may be difficult for kids to navigate no microwave,coin laundry & noisy at pool

no laundry service either

this is a new facility but does not have any laundry services

all good except they. don't have laundry and. no free breakfast

the bathroom was clean. the room was comfy i liked the idea of the laundry room

laundry facilities

loved guest self laundry service super convenient

have laundry for guests but don't have coin exchange for guests

laundry room and gym wasn't clean at all. no restaurants near

airport and to go to the pom in case you take a cruise courtesy coffee and teas available 24/7 laundry machine

friendier night staff better parking, cleaner laundry quartee machine for laundry

local food walking distant a mcdonald's that's it a bar with latin mexican food and indian food next to that

bed was comfy, staff were friendly, shower was hot, wifi was fast.

wifi connection

booked this property multiple times between back to back cruises primarily because it has guest laundry

laundry facilities were close, convenient, and clean

there is a parking on site and laundry room as well

guest laundry available

newly renovated, easy to get to/from airport, free parking

laundry facilities.

laundry room was always messy hotel had a musty odor

there were no laundry detergent available.

the laundry room needed to be cleaned up and spruced up a bit

laundry facility was available and not too expensive

was put in a room right next to the laundry

staff ran out of quarters for laundry machines. dryer coin slots in need of repair.

i needed assistance with the laundry room, and they were very helpful with finding alternatives (the hotel

it had on-site laundry facility which was a plus for me

laundry, soda machine, vending machines, coffee machine

this hotel has several amenities which include on site laundry, a gift shop mini store, a restaurant, a gym

laundry services coffie/tea services

they have laundry facilities for me to use

there were all facilities available like a gym, laundry

has shop, coin laundry, cafe (tho no one answered when i called to order on sunday 8pm)

the laundry facility was trashed by someone who decided to poor powered soap in the washer and dryer

pool was always quiet and relaxing

the hotel was under construction and the gym was closed

clean and good wifi

lack of real dining area & bar while under construction.

room was spacious enough for a couple. refridgerator and laundry were welcomed

i didn't use it but saw there was also laundry option that i thought was a good thing

the coin laundry is ingenious; bravo

having a laundry facility on property

beds were very comfy, laundry worked perfectly

there is also a gym

room was good and nice pool area. breakfast was good, friendly staff

room and bathroom water/ice refill station and gym were good we stayed in the one in port st lucie and liked it

we used the pool it was a little chilly but that s due to the time of the year

had a wonderful stay, everything was perfect from the room, staff, breakfast (Abel is the best

it s was a very comfortable room loved the laundry option.

the one day we wanted to get in the pool it was closed for tye day.

shuttle service was a plus

the lobby was the old gym & the breakfast was served on a folding table in the office & consisted of dry pastries

staff, clean room, easy to get to jackson memorial hospital, bar and eating area nice outlet, breakfast was

laundry helped us a lot

we loved that there was breakfast and that the laundry accessible easily.

location breakfast staff guest laundry is free

laundry room wasnt very clean

location and laundry

it would have been perfect if they had coin operated laundry machines and dryers

no fast laundry service or facilities.

to brickile center restaurants and cafes and shopping center adjacent to the super hotel and laundry definitely

laundry was not done. they simply forgot to send it out!

no laundry mat and i ve slept on better bed s

we got in the room, the cleaning lady did not come on the 3 rd day she came on the 4th day, no laundry on site

no free breakfast. not enough ground coffee in room for a few days. no microwave.

bar was a nice spot to chill at also i got a chance to get an a couple of pool games i would

the pool wasn't heated was the only knock we could have had but it was january and we still went for a

also wifi didn't work from pool area

laundry facilities

was no laundry service which was suspended for whatever reasons and i was not able to find any laundromat

property offered no laundry service and expected guests to do their own laundry washing and drying on the 19th

weird that they didn't have laundry service anywhere for a hotel

didnt like that we tried to use the laundry services and we were told it was on the 19th floor but we couldnt

very nice property , i love the pool snd decor of the room and hotel .

a rooftop bar which can produce slight grooves during late weekend evenings and a train rails nearby, but my

rooftop pool and location

mutual usage of the pool system works, rooftop bar is nice but they need to priorize the hotel guests for

the location only complaint they said heated pool it wasn t

feels like home specially laundry part in building is a life saver when you are traveling long and with

i like that self service laundry room was available

the pool was amazing

the food at the bar was not very good

breakfast was top tier