fast and excellent laundry service

comfortable, baby crib, two car parkings, pool, large breakfast and long interval hours to actually make it

despite no breakfast or pool use because of covid 19 i love this place

parking spaces are very small only for small compact car !!!!!!!

location, free parking, price and breakfast

i didn't like was the laundry facility it was very small i feel that they should update to a new washer and

happy there was laundry in

location, the staff were professional and helpful, the pool, laundry facilities and the biggest bonus was the

thanks again to the person at the reception who helped me get some quarters for my laundry

one of our daughter's small plush toys was lost when she was making the beds , we asked in the laundry room

the in-room gym

everything. my kids really loved as well.

the pool and the room with a kitchen

same goes for room service

coffee bar closed in morning.

free breakfast and being able to do my laundry on the premises

that they had on site laundry facilities very nice pool area lucy was very accommodating with our usage of the

breakfast is limited and very crowded

parking was easily available

breakfast was really good and the location too

and it felt muggy in there also when i called i asked if i could change my money to quarters for laundry and

room service could be improved, requested it once for my room and only the beds were made, bathroom

we heard particular noises (you know the kind) that proved very difficult to explain to our kids

pool area is beautiful and cut very clean , very decorative

the location of the hotel, inside was very modern, it was great having a a bar in the

the pool wasn t finished

loved the pool, the location, mall shopping, excellent room, staff very friendly

one floor is a great room with cool in/outdoor bar, work and lounging spaces, and a bar list of food - we

clean , esthetically, location , restaurant and pool , stuff

everything, from the pool to the bar and the room

the laundry room was insufficient - only one washer and one dryer for the whole facility, and they were

i enjoyed these hotel amenities: marketplace, breakfast, fitness center, pool area, laundry room, sitting areas

gym was clean and spacious

it was great to have a bar and breakfast available

did not have breakfast

it has a mini kitchen in all rooms so i can cook and save money and the laundry room was complimentary, you

free 24 hr laundry facilities, gym, and mini mart

the property is mint clean, has an office with printer available and laundry room for free

that the laundry room was always booked up due to having to have an appointment because of covid

i love the size of the room, the convenience store, the internet service and the laundry room

love the cool bar area in the lobby

was in a convenient location , the hotel rooms were very clean and tidy as well as room service and staff where

other snacks and drinks besides the bar and restaurant.

pool was nice

the staff was very helpful, and the granted us a late check out request

google map location took to different location. no laundry on the property

did not have laundry facilities.

there wasn't a laundry room available

everything! great location, very nice room, good breakfast

the jacuzzi was amazing the pool was all too cold but it was great

the size of the room, the outdoor facilities like the bbq and the swimming pool, the gym, and the laundry

has laundry facility as it's great extended stay hotel

accommodations for the entire family, kitchen provided, fitness and laundry rooms.

wonderful to have kitchen with full size refrigerator

clean room, many restaurants walking distance. good breakfast and they granted a late check out.

i like they had a laundry area so i could wash my clothes

rooms are clean, and they have laundry facilities

the laundry machines are so old you can clean forever n they still look bad

the laundry dryer did not work

i loved that there was on site laundry

free wifi without password

the architectural of building perfect size of pool amazing spa and comfortable

landscaping, music, swimming pool, golf course, breakfast, room service, in-room amenities, particularly drinking

the golf bays are amazing and everyone is so helpful 100% of the time

accommodated my pet so he can stay us for the weekend and delicious breakfast in bed was my favorite part

the day after i was washing my clothes in the guest laundry room and when the clothes were finished and ready

dryer in the laundry room was not fully functional

laundry room was not working most of the time, the hotel changed my booking after check-in by 12 h

the laundry detergent and dryer sheets should be included in the package.

laundry costs are expensive

they do not have a kettle for hot water or a laundry service; they only have dry cleaning, which is also

dropped of some dirty laundry on saturday morning and was told by the front office desk that it would be back

the drinks at the bar were expensive. that is is my only complaint.

location very convenient room very big gym open 24/7 and well equipped

desinfection stations were often empty (especially in gym area)

convenient to restaurants and nice pool

clean hotel close to consulate of italy. good breakfast.

staff was polite and they gave us the room at 6am eventhough we did not ask for early check in

i really enjoyed the small bar the hotel has

pool bar not open

the laundry uses a debit/credit card for $3

whilst there was no washer/dryer in the room, we were able to wash our clothes in a laundry room on the third

even though there was no control over that but maybe some signage or additional parking

was very happy with my stay, staff was mostly friendly and the food and bar was very nice, overall a very nice

the kitchenette could have included a skillet or frying pan but it was an overall great

the facilities, that is near to the airport, the laundry option, the swimming pool

the laundry facilities were a bonus

the wash machine in laundry was broken and no body knew it until we were about to use is

had to use the laundry room once, the floor needed more attention ,there is no chairs to seat and to relax while

the facilities and the option of laundry room

plenty of amenities free valet, in room laundry, pool. comfortable bed

size was good with a kitchen, dining area, laundry machines and a room with a bathroom

large, comfortable room with in room laundry

hotel is quite large but has no vending machines or coin op laundry

location, laundry in the room

didn t have a laundry room and there is a $150 security deposit when you check in

trip to the laundry was disappointing since i couldn't used my visa international

extremely clean!!!! excellent breakfast. laundry in house.

hotel was very clean. well equipped gym for a basic workout session. good location.

loved how spacious and clean the room was, the free and convenient parking, and the awesome bar and restaurant

had everything else you needed including a laundry down stairs

charging laundry machine use. short pool hours.

the dryer was out of service,i tried to get quarters for laundry and he said that they didn t have any

as we were half way into our holiday i needed to do laundry and found the laundry room to be very small with

they also advertise a laundry but they have no change so you can use it

good breakfast and a nice swimming pool, a good laundry and a fitness center

we also enjoyed the breakfast, pool, and laundry facilities

clean hotel/inn with very good swimming pool, gym and laundry room

out of 5 washers were out of order in laundry room which they didn't fix during my 5 day stay leading to a lot

location and laundry service

hotel did not have a laundry station

is no guest laundry on property

laundry was returned in a horrible state

no microwave in room,no coin laundry

staff is great, the lobby, gym and open areas are clean and new

still charging the regular price when they pool is nasty and out of order laundry room is out of order they have

no change for laundry at front desk.

she literally yelled and had an arm flailing rage because we asked her about laundry services and if they had

long and hard just to put something in his space was they did not have a change machine in the laundry room and

we successfully washed our clothes in the laundry room

i love their rooftop pool and the lobby area with games and many lounge sofas and chairs.

i booked because the reviews but they were more than likely from a bunch of kids because that s what the

staff and location. plus the pool was great!

great ambiance close to magic city casino good gym chic contemporary staff pleasant

staff, awesome pool, and pet friendly

laundry room had garbage all over the floor, the washers are caked in old detergent and filth

housekeeper never came by to give us clean laundry or never stopped by every morning to check in to see if we

laundry rooms machine constantly fail to work causing loss of money to operate

they are gone a lot apparently i was told by another guest they have to do laundry etc so the desk is unmanned

they didn t want to let use in they were doing laundry or something we had to wait outside until he was finish

no 24 hour room service

room service closes at 11. i would think there is a late night option available

more vegan options for breakfast. the pool bar closes way too early. the valet was horrible.

i would love if they extended room service to 11pm weeks days for late-arriving travelers

room service was very good

outside the exhaust vents for the laundry looked to be full of lint and in desperate need of cleaning

if i wanted to make my own bed, do my own laundry, wash my own glasses and run out to buy food and coffee, i

did try to have a meal by the pool but the front desk did not call back, there were no menus in the room

location, value for money, pool and gym, restaurant.

some areas needed freshening up. pricy bar and food.

you need to hide this guy in the laundry room

the location the staff the pool area

there's a $5 fee each time you order room service

great restaurant bellini with excellent view and best kitchen

the room service is ok, decent, nothing special

also, we ordered room service which took a long time to arrive and when it did, the food was slightly burnt

room service menus in room, no bellmen, forever to find a valet to park the car

great for family with kids. awesome play room and pool facility

room service was poor

service. poor front desk and room service

we wanted to do laundry and there were no coins at the reception and they asked us to go independently to change

service food was not good, we ran out of coffee pods which weren't refilled during servicing, the laundry room

no laundry room

laundry only on the 6th floor.

location was really good, walkable distance to a lot of restaurants and a playground for our kids

laundry service

good bar and restaurant, if a little pricey.

possui um full bar no terreo com bom atendimento alem do restaurante zucca que e muito bom

great place great bar and restaurant and friendly

also, the gym was a room 5 feet by 5 feet w one treadmill and one peloton bike

could use laundry facilities & a microwave in the room

not ready, because they had not changed the dirty linen on the sofabed and prepared it for our kids until around

enjoyed the gym and our room was very nice - we were there for a wedding and they allowed us to come in early

food, bar and snack shop are a bit pricey.

huge respect to tammy at the bar she was the best

laundry service is handy near the gym area

the room was a good size and it had a laundry facility

i loved that there was on site laundry facilities

laundry available on site (only two and two tho)

guest laundry was convenient

laundry rooms were out of order

laundry room equipments

has a range of amenities (gym, pool, laundry) and a decent complimentary breakfast

that the whirlpool was out of service and that the swimming pool temperature was so cold my kids couldnt stand

i was travelling with my husband who is legally blind and then three kids under 6

microwave in the room, no laundry in the hotel, lost one whole day's use of the swimming pool, the bathtubs had

only thing i would have liked was my own hotel laundry room, instead of having to get my clothes laundered by

in laundry services - request for laundry service made on saturday (outside of service time mon-fri)

our room had direct access to the pool and terrace

great location and excellent staff especially manager and breakfast team would stay again.

however, the room we stayed in had gas fumes coming from l believe the laundry room below us

free parking, room was equipped with kitchen, fridge stove microwave dishwasher and the hotel had laundry

there was small office where we could print our documents, and also laundry room

very friendly and helpful staff, good laundry facilities, great restaurant

smell in the hall ways i was placed right in front of the laundry room the breakfast wasn't tasty at all and

s worn, the pool is in need of major repairs and power washing

bed, good room, excellent breakfast excellent staff and possibly the best manager of a hotel i've ever come

great room, super helpful staff especially alexi at the pool.

pool area is beatiful with good attention of staff

also all that money and no breakfast

would have been nice to have been told about the ice machine and laundry upon arrival or in the room, maybe it

the laundry room was really dirty

they have laundry located on the 6th floor, no quarter machine located on

there was not a change machine in the laundry room

clean good service reception parking fun

pool warm, full gym and a laundry room

suite and made it sound like it was an upgrade but it was not great for us because we have little kids who slept

i love their kitchen with all the appliances: dishwasher, refrigerator, stove, fan

noticed that bedspread had claw holes and we wondered then if spread was even washed after some pet stayed in

free parking on the property without any difficulties, the only point that could be better is that it is

there s no room service at the moment so you must go downstairs for towels or anything else

you could use it at the bar or do a 2 hour bike rental or join a yoga class etc

could have been located in a more sunny area overlooking the pool or atleast have a

location was good, the room was clean. i didn t try gym or pool, but it looks nice.

pool table and bikes were available as was tvs for group watching

location: very easy to access and free parking

bathroom and room wasn't clean. room service didn't clean room at times only bathroom barely.

parking is limited so when coming in late you have to utilize free on the street parking

pool and balcony are quite nice

put us in wrong room type ar first because of our pet. facilities are worn, need refresh

pool area was disappointing- the laundry facilities exausts near the pool desk

e toast, fruit, cereal, juice, almond milk rooms are spacious and comfy laundry facilities near to coconut groves

i like the guest laundry

the laundrymat was a big plus

it was a college check-in weekend, the breakfast area was crowded with lots of kids and parents and difficult

did laundry and the dryer wasn t working. check in wasn t until 4, a little late.

there is a laundry room so i can wash my dirty laundry before departure

laundry room was dirty for about a day and a half, side entry door was broken, breakfast could be

of staff were friendly, beautiful lagoon view, close to airport, had a kitchen and guest laundry

is too soft, pool is too small, laundry and parking is run by a 3rd party

pay laundry available

was told there were some changes in staffing due to covid 19 that slowed pick up of garbage and laundry

no food service because of covid. no laundry soap, had to go buy it elsewhere.

the hotel had amenities such as laundry and a nice bar area

the fact that we could do our laundry was great

a system should be put in place to monitor the use of the laundry appliances to avoid persons hogging the

laundry, breakfast, clean rooms, and helpful staff.

the staff was very attentive , great breakfast, free laundry room access & great rooms

spacious room, good breakfast free laundry options, location

laundry was most of the time busy

nice hotel free laundry

complimentary laundry is a plus

they have a laundry room with front loaders for your use and free

very nice hotel room with plenty space, the laundry room was also convenient

laundry was free and had apartments with full kitchens

the lavatory ventilation. the laundry does have ventilation, so the bedroom turnover is wet.

or the fact that there was no where to do laundry

was a fire in the laundry room on my floor, the room and corridor wreaked of smoke and wet carpet for days

towels and bedding had old blood stains on it and i m sure staff should know to throw away any laundry or

no laundry service on sunday when we needed it and not explained when we asked saturday

elevator super old, the laundry machines also very old and not enough for the guests

we try to change 1usd for laundry service employee on reception didn't try to help

laundry out of service

) included breakfast and laundry is available

the laundry washer broke but they fixed it. there was not a hot tub.

the gym, breakfast, pool and laundry.

property was clean, modern and spacious. staff were helpful and the laundry was great.

complicated laundry facilities

laundry guest room: dryer machine doesn t good

staff location big room laundry

the laundry was very useful and practical

the laundry facilities only took coins

i like the breakfast, the options for ice and laundry

laundry was operated by coins and these were not available at reception

free parking, wifi and breakfast clean great breakfast

had laundry machine but no change for coins

the laundry room and ice maker were close to the assigned room

the laundry not working receptionist said it was

comfortable hotel, with good facilities (swimming pool, laundry, hygiene kit, minibar), comfortable room with

location, room with kitchen, laundry facility with mobile app.

quiet, a laundry, snacks and pleasant staff

the laundry machines were not working

only problem i had our room was located right across the laundry room and during the night they wash and the

the dryers worked improperly leaving our laundry wet even after 2 cycles

practical amenities were also well-considered: a guest laundry room with washer and dryer is available for a

the laundry room didn t work, all the washing machines were out of order.

free drinks at the lobby the self laundry service

broken laundry facilities , no outside garden area

no laundry

only issue was the pool was

hear everything from people talking late at night, the staff vacuuming, and even someone doing laundry

ac leaking at the secondary entrances and no machines for supplies on the laundry area.

is excellent, they have laundry machines and weight scale for luggage

of the room, bath, in room bar area, bed and television - all very nice and comfortable

pet friendly

comfortable rooms super clean good breakfast loved everything

early check in

the flight pattern directly over the building while sitting by the pool

sink in bedroom not all the equipment in the gym works location was in a sketchy

breakfast was wonderful, the suite was much bigger than we expected, the outdoor courtyard /pool was great

location clean utensils clean and crisp everything laundry facility is superb

even a laundry basket

the washing machine is a washer and dryer in one, it takes a long time to wash and dry laundry

the size was great the laundry machine ant the dryer was good idea

hand sanitizer and lysol everywhere the pool was clean and big

where and why laundry wasn t did with covid-19 should have had plenty of clean towels no excuse and not

oh and there s a bar in the lobby

the complimentary shuttle to the airport was really good and the staff were all very helpful.

gym next door to the room. hydration station in key areas.

all food service stops at 9 pm, can't even get bar food at bar

there was not a laundry facility on property for guest to use

expensive laundry ser ice and meals plan

staff very friendly. gym is great.

for the airport, prompt shuttle service every 20 min, friendly and helpful staff, good beds and gym

food choice at bar and grill excellent. breakfast choices webter fresh and good

no laundry no ice/pop machines

they don t have a laundry room.

the wifi didn't work with our lap top

we were able to get an early check in after our cruise

breakfast was just as good in the morning and the staff was on point enjoyed myself

convenient laundry facilities for washing clothes

airport shuttle, staff friendly & guest laundry on site

clean spacious room , free transport to the airport. laundry on premises

cleanliness was exceptional. laundry facility was easy and clean

there was a laundry room in the hotel that i really needed , since we were just returning from a cruise

no microwave in rooms. no laundry

the hotel did not have a laundry facility and lastly and probably the worst was that their wi-fi was not working

no microwaves in room or on site laundry

need to put in a guest laundry and i thought i got the breakfast in my price but i didn t and it was 32

hotel had no laundry facility

room service is very poor after midnight

golf cart shuttle to and fro rooms was extremely slow

the day before making reservation we called to check if the indoor swimming pool is included in price and

pet friendly rooms/building area .. smell a bit

four golf courses

location, guest laundry facility , airport shuttle

issue that prevented us from using it but was listed inoperable since may and the guest laundry room only had

and close to a nice plaza with shops and restaurants included a buffet breakfast and self serve laundry facilities

free, spacious parking, free laundry, good breakfast, great gym and pool area

free parking and very good wifi

laundry room wasn't working and employees refuse to help me

3 days later telling us we can no longer have breakfast for 2 adults but instead 2 adults, 2 kids

the breakfast was good, and the guy who drives the shuttle bus knew exactly where to drop us off and gave us

the shuttle to the airport is not available

then around 2 ish our room given to some other party who just walked in while we and kids were sleeping