our room was near the laundry room & you could hear the machines going all night & housekeeping entered our

good self contained laundry and kitchen with all amenities provided

dishwashing liquid, brush, kitchen towels and laundry detergent not provided

apartment studio is very spacious, bathroom is spotless, kitchen had all the necessary equipment even a dishwasher

problem we had this stay was getting through to reception to order room service

looking forward to our return visit next week ud83dude00 dinner was excellent a d girl in the bar was lovely

was a group of young kids from a football team that were running wild , staff did what they could to try get

looks great now with the new bar dining area.

wifi a bit spotty for the phone but okay for tablets (we were at far end of building)

hotel info in the room, so no idea if they did room service even though the advert says they do, didn't even

laundry was outstanding

laundry service was very expensive

access to a reasonable priced laundry. the one quoted was way over the top.

great staff and clean comfortable room . good location just out of town , great for golf courses

half a mushroom for breakfast

lovely pool and gym area

i expected better wifi with a hotel of such good standard.

room service was very efficient

i was given early check in and late check out and the staff arranged all my taxis

we can't forget young zack from the bar/kitchen

stay , staff so helpful and breakfast was amazing

breakfast and location vwery good

pad 150 it could not be 100 pounds for breakfast lol ud83dude06 and i only got breakfast for my 2 kids me and

plenty of parking space and set in attractive grounds

decor, staff friendly, food was great, parking was free, room was opulent & spacious,

an added bonus was a washer for laundry

it would be nice if there was complimentary laundry detergent, as well as cooking oil.

really worked well, laundry machine faulty, walls dirty, sink not working properly, such a shame to compromise

the laundry did not work so the staff did my laundry

slamming door outside of my room on the fire escape that the accommodation staff used to move out laundry skips

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

lost part of my laundry through their

there was no bar or restaurant

liked the lovely person at the reception, he was very friendly with my teenage kids as well and it was super

reception was excellent and friendly. bar was convenient and friendly.

my first time at an ibis. it was excellent, particularly the breakfast.

great value for the cost, very good breakfast go full fry ;) enjoyed my stay and will stay there in the future

wifi connection is quite poor. breakfast is too expensive.

good choice of breakfast

bathroom facilities good, good wifi connection

only issue..no corona in the bar ud83dude01

helped with holding our luggage, early check in, having to change rooms

the wifi signal was weak, but that is a small thing, everything else was great!

struggled to get the wifi working on the tv to watch netflix

wifi definitely needs fixing or improvement

2 breakfasts to the one room and got charged for room service for each breakfast even though they were coming

loved the spa bath and bidet

wifi was virtually non-existent

contacted the hotel prior to my arrival to ask about early check in, i received a reply almost instantly and

wifi was not great

bath towels small but got extra. no laundry bags

the staff was very friendly, able to get laundry done by the hotel and the food was amazing

of laundry facilities and no towel bars in bath, so hanging your towel necessitated hanging on shower

very comfortable beds. late check out. tea/coffee facilities in room.

easy parking in the city center of belfast, good breakfast, beds really comfortable

appreciated reasonable laundry service

they have laundry service

they also had laundry service

laundry near by

assisted us with sending off a bag of laundry to be done with no issues

instructions on laundry etc

staff at front desk need to be educated on laundry drop off process for customers

laundry service was a huge help

did laundry but very expensive

laundry services way overpriced

our bus experience was booked for us and the laundry service was fabulous

it would be good to have a laundry

00pm we still did have our room due to issues with laundry

would 100% stay here again, my kids loved it

wifi and access to desktop and printer no charge

when they did take towels for laundry they werent replaced

guy dont know his name who works in the bar section was very friendly and pleasant, dark hair with beard, he

milk and cookies at the bar for the kids

superb location, friendly staff. comfortable and clean rooms. excellent breakfast.

beds comfortable kids slept well, swimming pool fantastic, staff excellent so helpful.

breakfast was basic but nice

the games downstairs were a bonus with the kids

central, clean, amazing staff, excellent breakfast, perfect.

late check out

the games downstairs were a bonus with the kids

good location, fairly comfortable room. laundry service is good. solid hotel

laundry is sent out and returned that evening

the bar over looks the busy city with beautiful historic building in the background

very nice breakfast

aspects, we also got room service delivered by marty, a very friendly and helpful member of staff

dirty laundry found, dirty bed. tv didn t work

- one day provided a bath towel with s sticker from the laundry company in it - one day provided a random

delicious room service breakfast

location, luxurious rooms, friendly staff, fast wifi, great breakfasts, and room service

smile girls went of way next morring breakfast we wouldn't have made down they asked if i'd like late check out

laundry was not done on the day when it should have been

were difficult to use and/or empty, toilet wouldn t flush properly, advertisement mentions laundry service

cold during the night) and our young baby came home with her first cold; bathrooms very pokey; no laundry bags

their air conditioning wasn t up an running. laundry service wasn t available.

room we stayed in could hear laundry trolleys at night

of the walls in the corridors are more akin to the back of hotel services - like the kitchen/ laundry areas

hallways dirty and stained, tea/coffee/mugs not replaced daily, staff didn t know about their laundry, tv or

24hour bar for guests

breakfast a bit hotter but still good

breakfast was lovely

good location. they do laundry.

also there being no gym/pool on site is a bit of a nuisance

best pillows in the country room service at 2.30am, sure what more could you want!

friendly staff, great location and amazing room service.

staff were great, bar area was nice and well equipped, gym was small but functional

couple of times we were in loft and staff using also with laundry trolley

came back one evening to find all dirty laundry in a pile on my room floor, bed was still unmade, courtesy

attentive especially doorman and grand cafe staff room fantastic bed so comfy and toiletries and laundry first

some laundry came back damp

observatory bar on 23rd floor will immediately get you into holiday mode

did not have a washing machine which was advertised, laundry room was locked (even using the master key)

size was a bit small, also not many places to hang towels in the bathroom, let alone your little laundry items

not very helpful with laundry options

early check in with no charge

good location, great free wifi, good breakfast and lovely staff

teas); several really nice common areas w comfy sofas & books to relax in; very comfy bed; laundry & a gym w

good bar and restaurant, laundry facilities and sure friendly staff

although we didn t use it the little kitchen and laundry facilities would be great for visiting families or

we used restaurant, gym and laundry as well

had a laundry bag

we liked the laundry service plus the extremely spacious rooms - exceptional for an ibis hotel

from the pillows, not sure if a cleanliness issue or based on the detergent they use to clean the laundry

reception, noisy hallways, strange and badly maintained bathroom, laundry in front of elevators not good

5 minute walk to laundry

would prefer a bar of soap instead of hand wash. but that's just my preference.

i booked for 2 adults and 2 kids. breakfast was free for adults and not for kids.

wifi wouldn t work

very good location, good breakfast we enjoyed our stay

i booked for 2 adults and 2 kids. breakfast was free for adults and not for kids.

no water or mini bar in room - just empty fridge

there were dirty trays and bags of laundry lying scattered all over the landing on the level we were staying

only gripe is that the wifi would play up when trying to connect devices and stream however the signal is great

above and beyond to make our stay for my 30th birthday so relaxed and enjoyable with our 2 young kids

was excellent for all the bars and restaurants needed

nice rain shower, free wifi and a simple breakfast bag was good

corridors dirty with trays and laundry at

food in bar is great!!!!

our kids didn t change room cos they thought it was too much hassle

had meal i’m restaurant food was ok few things they didn have and not a great kids menu

the room service food was delicious. the bed was really comfy.

we had cocktails in the cocktail bar which we found very relaxing great atmosphere

speedy room service & nice evening turn down service

berts jazz bar is an absolute gem of a place - the service is great and the music + old school vibe is a

no pool

it was going to be too late to use it due to travel arrangements after checkout to pick up our kids

they also have laundry service, they have laundry bag prepared for the travellers in the room (not sure if it

the laundry service was unacceptable

negative was kids had to leave bar at 9

friendly and attentive staff at reception, bar and restaurant

there was no room service for food after 10:30 which was slightly disappointing.

location and staff - gym looked great as well great views on top floor

great gins in the bar and very modern rooms.

staff were very friendly and helpful - especially the bar staff working the friday night

the onsite restaurant/room service didn't have good options for our kids

the room service wasn t nice but everything else was.

laundry and dirty dishes lay in corridors all evening and through to next morning

i sent a casual linen dress for laundry expecting it to be washed and pressed but instead it was dry cleaned

room service food wasn't the best.

we didn't use room service.

breakfast was nice until kids were up without their parents and coughing into the hot plates

rather slow laundry service.

up to the waitress to ask were we forgotten and she looked at me blankly, went to check in the kitchen to discover

karolina on reception was most helpful and bar staff friendly

suite, 1 tv didn't work properly, fridge was broke, both times we used room service they forgot to bring drinks

for personal reasons we requested early check in which was adhered

having 2 armchairs and the table for room service meals was welcome

i ordered room service, and this was delivered in under 30 mins to a time i gad intimated

everything, parking, area, room size, absolutely everything

food in bar snack area very reasonable and of good quality

great breakfast

hallway outside the rooms we where greeted with plates, glasses empty bottles and bags of dirty laundry

nice evening meal. quiet location out of town. nice to have a pool and gym facilities available.

chance room sister but saff manger help out move room was geat so be all same leave and spa and pool changing

poor wifi in the room- i think it should be much better for a four star hotel

visit the rooms have been upgraded beyond believe (probably the best i have stayed for years) breakfast was

housekeeping still cleaning rooms at 5pm with laundry and trays all over the hallway

i paid for late check out but housekeeping had already stripped the bed and started cleaning

bags and was very accommodating the food was absolutely delicious spa was great fully equipped gym

i is quiet relaxing gym classes with beautiful manicured grounds

plenty parking warm welcome on arrival, easy check in, check out

staff were lovely, very helpful. handy location and found self service laundry close!

lots of choice kids loved it

friendly banter with the staff and kids, very nice

was a stressed last minute visit as we were sorting another flight, taxi s & our extra car parking charge at

to airport, plenty of parking, late check in, bar, breakfast included, big room with sofa, friendly staff

time we had a room next to the laundry room, which was a bit loud from the early morning hours

early and just as well as we got no sleep when we did we where put in room 105 right opposite the laundry room

very clean , nice bar , friendly staff.

great breakfast. there is everything to choose from

great hotel, excellent facilities, great food and breakfast.

i was attending a meeting and booked early morning room service with receptionist the night before but the next

room service for breakfast & the plates where dirty which made me not want to eat the cooked

helpful staff, lovely hot breakfast served on a warm plate, quiet and peaceful stay.

comfortable hotel, friendly staff, free wifi.

residents bar closed very early when we rang for room service for a jug of diluted juice the staff wasn t very

very clean room, lovely bed, nice bathroom, excellent location, quiet, nice bar area

small kitchen with everything what you need

lack of a kitchen meant no breakfast could be had at the hotel.

use of well stocked kitchenette a bonus

great food in restaurant and great atmosphere in the bar after

the room was very spacious, clean and nicely set out with a very large and comfortable bed

breakfast was exceptional, great selection of food and speciality coffees

can recommend a massage and the spa was so relaxing

i see some other reviewers complained about the size of the spa pool area - yes it is small but it think we

we had dinner in the bistro & bar and the entire meal was delicious