quiet/ ambiance , large room , pub/bar ...meals , parking , bathroom

hotel rooms, bar and restaurant area

private parking for the bikes at the back the hotel

bed was so comfortable. friendly staff. loved the bar. breakfast was beautiful.

pad 150 it could not be 100 pounds for breakfast lol ud83dude06 and i only got breakfast for my 2 kids me and

rather slow laundry service.

up to the waitress to ask were we forgotten and she looked at me blankly, went to check in the kitchen to discover

the balcony bar is great as you don't have to leave the hotel to have a great night

karolina on reception was most helpful and bar staff friendly

the late night bar staff was very curt made me feel very unwelcome

time we had a room next to the laundry room, which was a bit loud from the early morning hours

early and just as well as we got no sleep when we did we where put in room 105 right opposite the laundry room

plenty of free parking

the location was good with plenty of parking

great parking

good self contained laundry and kitchen with all amenities provided

dishwashing liquid, brush, kitchen towels and laundry detergent not provided

our room was near the laundry room & you could hear the machines going all night & housekeeping entered our

kitchen cupboards and drawers were really noisy when closing

the kitchen was closed which seems to be a regular feature

i see some other reviewers complained about the size of the spa pool area - yes it is small but it think we

the bar area was very cold

found the jetted pool in the leisure area to be unusually cold but we did mention to spa reception at the time

breakfast the next morning was lovely, enjoyed the buffet style and nothing was overfilled so all

we ended up ordering room service and were charged 7 for a cheese board which constisted of a few grapes, 2

we had a lovely view also, parking was easy and we could see the car from our room

wifi code didn't work

lack of a kitchen meant no breakfast could be had at the hotel.

it shares a kitchen with the italian-themed restaurant next door, breakfast was good and served in the lobby

was very welcome but spoiled by another group of guests who took most of the food from the kitchen onto their

out of toilet roll over night with no spare in bathroom but when room service brought breakfast we got some roll

breakfast did not have many options available, especially for kids

was a group of young kids from a football team that were running wild , staff did what they could to try get

my kids loved it

and there was an unpleasant smell in the bathroom and in the bar

laundry service was very expensive

laundry was outstanding

access to a reasonable priced laundry. the one quoted was way over the top.

nothing lovely dinner, & breakfast piping hot and more than enough will def stay there again free parking and

amenities in bathroom very poor, food from room service could be a lot better, breakfast had very little options

i expected better wifi with a hotel of such good standard.

the free car parking is also a bonus

amazing spa treatment room so clean and comfortable staff friendly professional and helpful

felt safe and was about 12 pound in a taxi to get to the city really enjoyed sitting outside the bar the pool

location with easy drive in to belfast attractions and free parking

bags of laundry on landing

plumbing and laundry appears loud

it looked out over what seemed to be laundry machines and other equipment, so it was pretty noisy whenever we

it was the laundry truck downstairs

the laundry did not work so the staff did my laundry

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

lost part of my laundry through their

everything at from the bar wasn t open and no food

lack of transparency with their breakfast charges for kids and adults

breakfast wasn't included no menus in room for restaurant or room service room service forgot my order parking

automatic front doors stayed open making the reception and bar areas cold

easy check in and late check out

the room had excellent wifi very good furnature and comfortable stay

great value for the cost, very good breakfast go full fry ;) enjoyed my stay and will stay there in the future

found the wifi slow and hard to connect to

staff, toiletries from ritual, great breakfast, nespresso coffee machine in the room, fast wifi, very decorative

we were given early check in

the wifi signal was weak, but that is a small thing, everything else was great!

the bar area was stunning

a very minor issue with a junior doorman in the bar with some guests late in the evening but when i raised with

arrived very early due to our flight

location,free wifi,lift

we ordered room service on our first night, we received our mains and drinks within a reasonable time however

at reception, in the bar and restaurant were extremely friendly and could nt do enough for us

is excellent, all the staff from reception, bar staff and the girls that done the rooms couldn't be more helpful

they also had laundry service

they have laundry service

assisted us with sending off a bag of laundry to be done with no issues

laundry near by

appreciated reasonable laundry service

bath towels small but got extra. no laundry bags

the staff was very friendly, able to get laundry done by the hotel and the food was amazing

of laundry facilities and no towel bars in bath, so hanging your towel necessitated hanging on shower

excellent parking available, room quiet, breakfast excellent, staff very good.

the roomwas too small for 2 adult and 2 kids

instructions on laundry etc

did laundry but very expensive

laundry service was a huge help

staff at front desk need to be educated on laundry drop off process for customers

laundry services way overpriced

it would be good to have a laundry

our bus experience was booked for us and the laundry service was fabulous

00pm we still did have our room due to issues with laundry

location, lots is choice for breakfast, felt very clean, room nicely decorated and wifi good service

decent room with great breakfast, close to many sites that you can walk to and see!

laundry is sent out and returned that evening

good location, fairly comfortable room. laundry service is good. solid hotel

poor wifi overpriced breakfast

good wifi relatively to usual hotels i've been in

breakfast at a reasonable price, nice bar and great bar food, great location in the heart of belfast

everything was perfect. breakfast was excellent. staff were really nice and very helpful.

clean finola and the team couldn t do enough for you - the other leader at the bar on the sunday really chatty

wifi would never work had to use mobile data

the breakfast was great value for money and the welcome cocktail was a great touch

the games downstairs were a bonus with the kids

when they did take towels for laundry they werent replaced

breakfast was buffet style and went up for seconds

wifi didn t work on our floor

staff were excellent. kids received special treatment!

e the pool and gym, they were a decent size and had very

dirty laundry found, dirty bed. tv didn t work

- one day provided a bath towel with s sticker from the laundry company in it - one day provided a random

the gym was pretty basic, almost too basic.

arrived early and early check in was made available by friendly reception

gym needs improvement

at half past 7 on the sunday morning a lorry arrived and the laundry crates were being loaded

cold during the night) and our young baby came home with her first cold; bathrooms very pokey; no laundry bags

service was great (mr james), the laundry service bundle package was value for money as

traffic noise from street, 5am sounded like beer wagon arrived, then laundry trolleys being loaded all very

their air conditioning wasn t up an running. laundry service wasn t available.

good location. they do laundry.

wifi strength was really good

from 8 am to 8,20 am none stop,which i reported to reception on 2 occasions they took £20 of my late check out

late check out was great so flexible to suit you ud83dude42

early check in. rooms nice and comfy. staff friendly

some laundry came back damp

attentive especially doorman and grand cafe staff room fantastic bed so comfy and toiletries and laundry first

came back one evening to find all dirty laundry in a pile on my room floor, bed was still unmade, courtesy

couple of times we were in loft and staff using also with laundry trolley

group from john dodd on the door to stephen welsh on reception the waiting staff x the cook on breakfast, made

of the walls in the corridors are more akin to the back of hotel services - like the kitchen/ laundry areas

hallways dirty and stained, tea/coffee/mugs not replaced daily, staff didn t know about their laundry, tv or

local kids running wild outside the hotel making a lot of noise late into the

spacious room, air conditioning, tv and wifi

people (kids) not hotel guests coming into the foyer on occasion and using the hotel toilets

did not have a washing machine which was advertised, laundry room was locked (even using the master key)

not very helpful with laundry options

size was a bit small, also not many places to hang towels in the bathroom, let alone your little laundry items

i had indicated that i wanted an early check in

because there is no parking at the hotel, it cost 20 euros for overnight parking, secondly the bar staff are

design for the kitchenette and resources (gym, laundry, bar/restaurant)

although we didn t use it the little kitchen and laundry facilities would be great for visiting families or

there was a laundry onsite, the driers didn't work well

good bar and restaurant, laundry facilities and sure friendly staff

we used restaurant, gym and laundry as well

from the pillows, not sure if a cleanliness issue or based on the detergent they use to clean the laundry

we liked the laundry service plus the extremely spacious rooms - exceptional for an ibis hotel

5 minute walk to laundry

reception, noisy hallways, strange and badly maintained bathroom, laundry in front of elevators not good

friendly staff, 24 h pizza, nice bar and coffee area, lovely receptionist.

to arriving i used hilton belfast's online chat to request early check in

false advertising for free wifi when we had to pay for it

excellent. the gym is a great amenity.

location, restaurant and room service had a great selection, breakfast buffet was traditional irish fayre

kitchen staff as above only served semi skimmed milk when i asked for full fat

there were dirty trays and bags of laundry lying scattered all over the landing on the level we were staying

location and grab and go breakfast. the early check in was very helpful.

really helpful staff on reception and great sized room, and comes with decent wifi and

is dirty & dusty, bed was not properly made, when i ordered room service it came up nearly cold and my drink i

great wifi throughout property

corridors dirty with trays and laundry at

gym was very small, but cosy so not in a bad way but it was very hot resulting in a very sweaty

the location the staff the architecture the shower was nice and hot good wifi

our kids didn’t change room cos they thought it was too much hassle

the gym.

we had cocktails in the cocktail bar which we found very relaxing great atmosphere

the spa was very disappointing .

i definitely recommend getting breakfast to the room

so friendly, amazing rooms, the spa gym and jacuzzi make you feel like a king

jazz bar, cocktail bar and breakfast room were on point

they also have laundry service, they have laundry bag prepared for the travellers in the room (not sure if it

the laundry service was unacceptable

in the room as to what room service can be availed of would handy

guy at reception was really friendly, happy to help organise a late check out, as were the rest of the staff in

wifi was down.

with my son to see the w5 kids science exhibition

great staff, nice hotel, decent bar and high quality rooms.

staff were very friendly and helpful - especially the bar staff working the friday night

couldn t get room service after certain hours, i m not sure if this was covid related or the hotel policy

with kids asleep in our room we did not want to call down on phone

laundry and dirty dishes lay in corridors all evening and through to next morning

i sent a casual linen dress for laundry expecting it to be washed and pressed but instead it was dry cleaned

was often crowded and on my last night, a sunday, was filled to bursting with families where the kids were

in, the woman at reception did not provide information for breakfast times, check out times or wifi details etc

wifi poor for people on business

plenty of free parking available

there was a school leavers prom in the ballroom so all i heard until early hours was music and kids

wifi didnt work at all in our room, it was losing signal all the time

great parking despite the hotel being very busy

having 2 armchairs and the table for room service meals was welcome