rather slow laundry service.

good onsite free parking

the food both in restaurants and room service was excellent

location with plenty of parking

like kitchen

good value for money friendly staff, ease of free parking, close to belfast centre

the basement bar fab too, dinner was nice and breakfast was lovely

stay , staff so helpful and breakfast was amazing

pad 150 it could not be 100 pounds for breakfast lol ud83dude06 and i only got breakfast for my 2 kids me and

lots of very secure, well paved car parking

our room was near the laundry room & you could hear the machines going all night & housekeeping entered our

dishwashing liquid, brush, kitchen towels and laundry detergent not provided

good self contained laundry and kitchen with all amenities provided

gym and decent breakfast

the kitchen was closed which seems to be a regular feature

looks great now with the new bar dining area.

room was great location for what i was doing was great the breakfast awsome and the evening dinner was

the service, the room, the cleanliness, the parking and the overall atmosphere was excellent

early check in and the accomodation of being able to have a bath was so helpful after a five hour

wifi was poor

laundry was outstanding

access to a reasonable priced laundry. the one quoted was way over the top.

laundry service was very expensive

7 o clock on saturday eve and the door man was quite rude to us and wouldn t let us into the bar even though

nothing lovely dinner, & breakfast piping hot and more than enough will def stay there again free parking and

staff were so excellent with the kids

kitchen service poor, staff very unconnected, didn't refill when items ran out

staff was friendly and kids enjoyed the pool

wifi slightly poor

rooms were luxurious and spaceshious with excellent wifi and a great tv

bags of laundry on landing

it was the laundry truck downstairs

an added bonus was a washer for laundry

slamming door outside of my room on the fire escape that the accommodation staff used to move out laundry skips

it would be nice if there was complimentary laundry detergent, as well as cooking oil.

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

lost part of my laundry through their

late check out cheap parking

liked the lovely person at the reception, he was very friendly with my teenage kids as well and it was super

was great bar small issue with the door of the room but staff were on the ball with it and very

i loved the excellent staff at the restaurant, but no options for kids in the breakfast menu so the staff

only issue..no corona in the bar ud83dude01

the bar is just so picturesque & great staff

the bar is phenomenal with the beautiful tree

staff, toiletries from ritual, great breakfast, nespresso coffee machine in the room, fast wifi, very decorative

the hotel has a great busy bar with a large selection of drinks, live music and good people

place has everything in the one place the disco bar is unreal and great craic staff go above and

the size of room (executive suite) the bed, the furniture, the spa bath and shower and the towel elephant

wifi was free and fast and the bar and restaurant were really nice with the food being of a very

room was amazing so were the staff so helpful and the bar and restaurant are amazing we got ready in the room

location, friendly staff and lovely breakfast

the breakfast was excellent with everything you could wish for

good choice of breakfast

easy check in and late check out

great friendly staff, bar and food

appreciated reasonable laundry service

they have laundry service

the laundry service was very efficient and reasonably priced, per bag if you preferred

assisted us with sending off a bag of laundry to be done with no issues

laundry near by

did laundry but very expensive

laundry services way overpriced

staff at front desk need to be educated on laundry drop off process for customers

laundry service was a huge help

instructions on laundry etc

our bus experience was booked for us and the laundry service was fabulous

00pm we still did have our room due to issues with laundry

it would be good to have a laundry

wifi connection was good as well and there are usb ports near the bed, which is always a useful

front desk staff went over and above by helping us to relocate to another room with improved wifi

of laundry facilities and no towel bars in bath, so hanging your towel necessitated hanging on shower

bath towels small but got extra. no laundry bags

the staff was very friendly, able to get laundry done by the hotel and the food was amazing

parking at the rear, lovely greeting by staff on check-in, room was absolutely what we needed,

staff was very helpful and the room is good for a family with 2 kids

laundry is sent out and returned that evening

good location, fairly comfortable room. laundry service is good. solid hotel

issue with wifi

aspects, we also got room service delivered by marty, a very friendly and helpful member of staff

breakfast was amazing and the staff were the most friendly welcoming people we got a

dirty laundry found, dirty bed. tv didn t work

- one day provided a bath towel with s sticker from the laundry company in it - one day provided a random

there is no spa/gym

are amazing, best wifi i had in any hotel, comfortable & clean room with a spacious bathroom and a walk-in shower

bar food was lovely and recommended cocktails excellent

at half past 7 on the sunday morning a lorry arrived and the laundry crates were being loaded

service was great (mr james), the laundry service bundle package was value for money as

their air conditioning wasn t up an running. laundry service wasn t available.

room we stayed in could hear laundry trolleys at night

were difficult to use and/or empty, toilet wouldn t flush properly, advertisement mentions laundry service

vegetarian food selection, both at dinner and breakfast.

lovely lilttle courtyard and loads of games for the kids to play with in the communal areas

breakfast was good, nice range of foods to suite everyone topped off with the complimentary

wifi would never work had to use mobile data

as i was travelling for work, it was great to have access to the working areas downstairs and bar facilities

good location. they do laundry.

early check in. rooms nice and comfy. staff friendly

the noise from the bar was really loud while trying to eat my dinner in the restaurant.

gym facilities are poor no sauna or swimming pool

very disappointing that no compensation was offered other than a late check out

when they did take towels for laundry they werent replaced

breakfast was very expensive

bar staff - man i suit whom i imagine was a manager was lovely in accommodating us a table when the

no room service for breakfasts

front desk refused a late check out saying the hotel was fully booked even though we could rebook to stay

some laundry came back damp

couple of times we were in loft and staff using also with laundry trolley

attentive especially doorman and grand cafe staff room fantastic bed so comfy and toiletries and laundry first

came back one evening to find all dirty laundry in a pile on my room floor, bed was still unmade, courtesy

ordered 2 iced coffees and 2 pints of orange squash via room service and it was 24

from the pillows, not sure if a cleanliness issue or based on the detergent they use to clean the laundry

5 minute walk to laundry

we liked the laundry service plus the extremely spacious rooms - exceptional for an ibis hotel

reception, noisy hallways, strange and badly maintained bathroom, laundry in front of elevators not good

location, convenient car parking, wifi

teas); several really nice common areas w comfy sofas & books to relax in; very comfy bed; laundry & a gym w

had a laundry bag

have improved this stay would have been a bathrobe but i understand this creates more unnecessary laundry which

lots of amenities ie laundry, gym, sitting areas and handy to the train station and all of belfast attractions

design for the kitchenette and resources (gym, laundry, bar/restaurant)

not very helpful with laundry options

did not have a washing machine which was advertised, laundry room was locked (even using the master key)

size was a bit small, also not many places to hang towels in the bathroom, let alone your little laundry items

south african receptionist (can't remember name) was wonderful in giving me a voucher for her gym for one day

have liked a gym/fitness suite, but not an essential 'didnt like' - more of a 'what else could they

hallway outside the rooms we where greeted with plates, glasses empty bottles and bags of dirty laundry

the food we ordered in the bar area was delicious

clean, warm, comfortable, parking available

reception and bar staff very helpful

gym facilities were great, pool was lovely and then we got massages too

hallways dirty and stained, tea/coffee/mugs not replaced daily, staff didn t know about their laundry, tv or

of the walls in the corridors are more akin to the back of hotel services - like the kitchen/ laundry areas

breakfast was more than tasty

rooms spotless with floor to ceiling windows. good wifi too which is free.

breakfast was excellent and so were the staff

there were dirty trays and bags of laundry lying scattered all over the landing on the level we were staying

above and beyond to make our stay for my 30th birthday so relaxed and enjoyable with our 2 young kids

excellent location and room service options.

great wifi throughout property

saturday night wouldn t be ideal for those with young kids

star service from all staff, beautiful decor, amazing cocktail bar and breakfast / dinner room

we loved the jazz bar and cocktails

our room was facing a bar so was a little noisy until 2am

the bar staff including ethan and ronan were great banter and took our drunk chat on the chin

jazz bar, cocktail bar and breakfast room were on point

corridors dirty with trays and laundry at

location, pet friendly, large comfy bed.

noisy first night, i was in bed at 10 30 sunday and a concert was behind the building - raucous kids running

we stayed in the goliath suite, which was superb, the room service was excellent.

the room service food was delicious. the bed was really comfy.

a waitress kindly brought my food back to the kitchen, where some freshly made items were swapped onto a new

gym was a little basic for the hilton

friendly staff who made extra effort with the kids

kitchen busy

didn't like that since my last stay the charge for a pet is 25

the laundry service was unacceptable

they also have laundry service, they have laundry bag prepared for the travellers in the room (not sure if it

first class breakfast with lots of choices available including gluten free section

fault of the hotel but could not get downstairs a couple of mornings as there was a tour group of kids in both

guy at reception was really friendly, happy to help organise a late check out, as were the rest of the staff in

excellent hotel, lovely staff( luke new bar staff)food and a great location.

my kids were very upset it took so long to get their ice cream

reasonably good gym hotel

no pancakes/waffles for kids

couldn t get room service after certain hours, i m not sure if this was covid related or the hotel policy

staff were lovely, very helpful. handy location and found self service laundry close!

really polite , even though it was busy they let us have an early check in

free parking good wifi quiet room

all was very good breakfast was lovely ud83dude0d

needed an early check in as in on an early flight and staff were more than helpful

laundry and dirty dishes lay in corridors all evening and through to next morning

i sent a casual linen dress for laundry expecting it to be washed and pressed but instead it was dry cleaned

in, the woman at reception did not provide information for breakfast times, check out times or wifi details etc

room service, food and drinks were of excellent quality

meals both breakfast & evening menus faultless

wifi didn t work the entire stay but there seemed to be an issue so would probably be ok at other

downside was no fridge or water in the bedroom, we brought a bottle from the bar and it was just under 6

for work on my own, dunsilly hotel was well located for my meeting and great parking

nadine at breakfast was the same

in hotel room comfortable, exelent shower in room breakfast was 5* just coffee station behind bar so waited on

plenty of free parking available

very busy with kids and drunk wedding guests

ruben the young bar man was amazing

location 10 mins from belfast city , perfect for seeing the area, parking easy large area, hotel bar and food

the breakfast was amazing