packed instead of cooked breakfast on the weekday.

breakfast was very good

entertainment in the bar with in-house pianist was a fabulous end to a great

very comfortable and spotless clean ,nice bar ,breakfast was bit confusing but lovely

from the room facilities to the restaurant and bar attached to the lounge area

we were in a room above the laundry area so was quite noisy at times.

room was a little dark and looked out over the laundry bins, was okay just as somewhere to sleep over

we had to ask for a room change initially as we overlooked the laundry but the staff were quick to act and we

room above the laundry so a noise all night.

no guest laundry facilities

we chose an apartment for laundry facilities and to cook for ourselves which we did every night except the

could have had internal laundry facilities.

housekeeping staff all sitting in corridor surrounded by bags of laundry each morning not a good look

great location, excellent staff, kitchenette and laundry facilities excellent

the spa is nice (pity there's no swimming pool, but they haven't the space for it); thee thing that

bar area was lovely and cosy,good selection of drinks and very friendly barman

signal for mobile phone so if you want to hotspot your phone to do work rather than use the wifi this may prove

the evening meal (room service) was a little disappointing.

hotel was lovely and the rooms were comfortable, the staff very accommodating and the breakfast was delicious

location was excellent. good parking, spotlessly clean, and friendly staff.

special mention to barbara for helping me with the extension and with my laundry

don t iron your clothes when you send them for laundry

room had a view at the backyard which wasn't so nice because had some stuff for laundry/kitchen

the waitress also asked us if we had the discount code from signing into the wifi to get 20% off and we didn

nothing - everything was great. even parking was easy.

early check in was offered to us

food, room, bar restaurant and the staff were so lovely thank

ev charging ports and in a good location for where i was working

pool was great, kids loved it

very nice hotel, comfy rooms, great bar and restaurants

stay very un-relaxing indeed, 20 kids bombing in and out of the pool in the calm and relaxing spa facilities

the fact that the pool and gym were included in the price, which was lovely to relax in after a long day at

a few things made this particular stay very un-relaxing indeed, 20 kids bombing in and out of the pool in the

the fact that the pool and gym were included in the price, which was lovely to relax in after a long day at

the only place to get a drink was the bar and it was a long walk

who were helpful, sadly the hotel manager just passed the issue off as a problem for the laundry company

there was a self service laundry for guests with washers and dryers on the 3rd floor, but following the

lovely bar man and other

wifi lighting in the car park

parking is free and on site

i had dirty laundry left in my room

the room was supposed to have a view but was in an annex that looked over the bins and laundry and was loud in

an executive room we were put in a room at back of hotel and when i say back i mean back -: bins, laundry and

good breakfast

wifi works, but could be better, as usual in most of accomodations

30am by staff in the laundry room, which was next to our room number 15 clattering something metal with no

i love the look of this place. it had a lot of lounging spots with working wifi.

wifi was rather limited

wifi didn't work very well in room

) wifi very unpredictable

wifi was not free.

no swimming pool, gym is lousy and the air conditioning is very very weak.

so great with the kids too, my youngest wanted to stay longer

no free wifi in the room, only available at public area as no good during covid-19 time

kids were missing swimming pool or kids conner :)

couldn t get late checkout past 12, room was quite cold, bar was extortionate

breakfast was well presented and of good quality, bar stocked good quality drinks and were served with knowledge

would be good to add some more food options for the kids, incuding fresh vegetables, cheses, cold cuts, olives

the staff was amazing and the breakfast was super tasty

the breakfast is always very good, which is self-serving with good vegan/vegetarian options, but it

it was fab for the money! free wifi, very helpful and friendly staff, bar and restaurant onsite

thats really scare my kids and me as well

wifi and breakfast included

great motorway access. pet friendly - at a price. even a doggy present bag.

great breakfast! even takeaway cups for coffee.

we liked everything about the hotel from room service to the staff who were great

wifi connection strong and very professional

we used the room service and the food was lovely and fresh and good value for money

couldn t get an answer from room service despite ringing 3 times over a 30 minute period

wifi connection could be improved.

felt we were tucked away in a room that had a view of a laundry shed unlike the other similar rooms it felt we

casual seating in the bar area, we came down for a drink before the meal and we couldn't find anywhere to sit

would also be nice if wifi was available in the room

convenient for cheltenham yet quiet and away from the parking hassle

the parking was ample

laundry room

parking was a little tight if you drive a large car

rooms were cold in house despite there being fireplaces that were-not

the hotel grounds are stunning and we particularly loved soaking up the sun by the outdoor pool and hot tub

spa facilities were good, however i don't think we realised that the pool was unheated till we got

foam pillows swapping as i can't have feather went to reception young lady went straight to laundry cupboard

plenty of parking spaces good

excellent on-site parking

very good outside space with plenty of parking

historic inn on cotswolds hill/plateau with golf course adjacent shared with free-range cows

we were told that there would be an ev charger but there wasn t one

not much parking on site.

car parking was very conveniently located and free

the bar could have benefitted from some quiet ambient music.

breakfast was delicious bar snack was delicious

laundry was good

there was also a laundry area at the top of the stairs, which was quite messy and didn't leave a great impression

the food is of a high standard and bar well stocked

parking ground construction

pet friendly and

tv and phone reception a bit dodgy but what the heck, there was free wifi.

the level of service we received in the bar and restaurant were some of the highest we have received anywhere

good wifi for those who need it, and a really helpful little booklet in the room with more information

the service at the bar and restaurant is exemplary and exceptional, great food and deserts and good selection

wifi in my room was shocking, so had to go to the main pub to join a number of work calls

our room '346' was right next to the laundry entrance

corriors littered with laundry at

woken at 8 on a sunday to reverse beeper on laundry truck, and being woken at 7am following day by artic reversing

long corridors, ways out of the building through fire doors past dirty laundry (or it was a long walk up multiple

staff were loading/unloading carts of laundry on sunday morning just next to the room, making it impossible to

ordered drinks when sitting around the pool

the reception didn t answer the phone when we were trying to get room service

the gym was too small

my massage wasn t the best and was in a noisy room by the gym

our beautiful room was above the kitchens, noisy from 5am.

was great, breakfast was plentiful and well presented

we enjoyed a swim sunday morning, albeit only a 14m pool

rooms, swimming pool facilities, happy staff

staff extremely helpful spacious room access to gym

very helpful and friendly staff. beautiful place inside and great parking

the bar was very comfortable with well kept bitter served in a lovely room with old oak tables

breakfast excellent, good choice

our stay (summer), the staff was mainly very young people, and the place felt at times like the kids were in

breakfast was exceptional - wide choice, excellent produce, excellent

wonderful location with lots if cotswolds charm with cosy fireplaces with fireside armchairs and sofas to relax