there were also roaches, refrigerator didn t close all the way and we had no wifi/cable

was no top sheet on the bed, the tv didn't work, there was no light in the parking lot, i could see light coming

parking at check-in, entry lock hard to work, trash behind the bed, hole in carpet, adjoining room

upon finally finding the parking lot the check in desk is apart of a gas station

wifi

they even have a guest laundry room which really does almost make you feel right at home while on the go

only outdoor pool

staff was very friendly and helpful. gym and pool was great. hotel was very clean.

i always travel with cleaning supplies, so i scrubbed down the bathroom and prepared for my kids and i to have

pet friendly!

oh and no bag for dirty laundry in the

swimming pool to cold. hot tub to hot.

nice big room with kitchenette. bed was very comfy

breakfast was big with many continental options

loved the in-room spa was great

laundry was very reasonable and all my clothes were dry

the laundry room for guests was terrible.

we could hear the next door when they flushed their toilet throughout the night as well as the laundry room

i was there for 5 days with no elevator the laundry room was out of service and they serve pork every day for

laundry on site

not reasonable to have no new clean laundry for a five day stay

i asked if they had self laundry amenities, staff acted like i had two heads

the pool was a great place for our kids to get their energy out after riding in the car for 7 hours then sitting

tv didn t work. people were loud in the hallway, kids running around.

the spa was great, comfortable beds! close to everything. wonderful stay!

you still have regular amenities such as access to a clean pool, laundry facilities, gym, and breakfast as well

parking was convenient

bathroom by the pool and gym area needed cleaned

to get to, large room including kitchen, great value, super nice and professional staff, dog

was surprised the rate includes daily parking charge at the location

property is a 10 but the laundry facilities didn t match that

laundry in hall, badly maintained bathroom facilities, ice maker only on 2 floors, slow elevator

restaurant connected to the hotel, kitchenette with full size refrigerator, eating area, laundry room upstairs

breakfast could have been better

the view was the parking lot of the mall

laundry room and fitness center are sort of one in the same so it was pretty warm and moist in

the room was clean,internet wifi connected with ease,the laundry facilities were appreciated and complimentary

laundry facility and fitness center were great

free use of laundry on site

free laundry for guests

the heated pool was a highlight and perfect for relaxing

parking, they were booked so i had to park quite a way to get to my care

wifi was horrible

would have been nice to have an outdoor pool

ease of parking, availability of elevators

mext to laundry room

wifi did not always work in the evening

location, cute little room with everything i needed, good restaurants in easy walking distance, pet friendly

allowed pets snack bar accommodating manager

boutique breakfast bar is outstanding

did lots of laundry and was easy with facilities and front desk provided detergent

bar was nice and the sitting environment was very comfortable

the gym was too hot and getting a hold of the staff over the phone was nearly impossible

the evening beer, wine and food bar was a nice added feature

easy to find hotel and lots of parking

clean rooms. great breakfast

no turkey products for breakfast; all pork!

no dumbells in gym

breakfast was good just needed some meat on the menu

the accessibility , pool, breakfast bar

i also appreciated that the linens smelled like fresh laundry

ice and laundry convenient

3 fast elevators laundry was good

the pool was amazing and the staff was very polite. the happy hour was nice as was breakfast.

it?s older. spring beds. $65 pet fee.

the guest laundry facilities were out of order

laundry room, water fountains were out of order, hallway rug was stained in numerous spots

piles of dirty laundry in halls

the kids were running around the halls, slamming doors, etc

the gym

allow pets, your hotel is gorgeous

the kids loved the pool

no pool

location (close to bars and restaurants), clean, comfortable rooms, decent gym, free parking

gym needed a good cleaning and the temp was set high and could no be adjusted

laundry was supposed to allow debit cards but wasn t working

laundry wasn't working on this visit

floor elevator buttons broken unable to use, laundry room excessively hot due to no ventilation and mold visible

hotel was great aside from that oh and the laundry room wasnt cleaned out the entire time of stay

the pool was clean, breakfast was amazing, very nice staff

spots small laundry facilities were not working

the kitchen was perfect, since we prefer cooking our meals

pool area and bbq needed

staff is great! they treat you like family! the breakfast staff are fantastic.

and go breakfast

no laundry area

no laundry facilities

if you had a laundry room

wifi which i need for work is terrible

the outdoor pool needs cleaned!!!

the property was very clean and the fitness center and swimming pool were amazing

had a really petty moment when i was checking in

room, pool and facilities!

the cleanliness of the rooms and the fact that it was not pet friendly (allergic to pets)

small outdated tv no breakfast or coffee poor gym

i appreciated that the hotel has a laundry room.

the items that were available when i went to breakfast was good

the pool was out of order during a weekend in late july

the pool was not yet open. breakfast was not impressive.

there were roaches crawling on the kitchen counter

did not like that the hotel charges $75 plus taxes and fees for a pet, and i only stayed 1 night

missing pool insade

gym was closed due to leak. green mountain coffee in room bitter.

everything was great and the front desk allowed me to have a late check out.

pool was not open yet

he provided service with a smile, along with detergent and dryer sheets so that we could do laundry for the

the pool area was so nice warm and water was so warm best indoor pool in winter ever for the kids

was advertised as having a pool

great staff. early check-in. yes, breakfast was good

it was very clean for a pet-friendly hotel. the breakfast was nice and i appreciated free wifi.

my kids and i enjoy staying at this hotel every year

but some people were a little loud when i was trying to get my kids to bed

the breakfast was horrible.

the pool itself and the surroundin areas was very clean

and the air vents are directing blowing on the chairs in the pool area so when you get out it becomes super

room appeared clean but i m not sure if it was the laundry detergent used or something else but my family was

hardly enough room for 2 kids to share despite the sitting area being quite large

pool area wasn

no breakfast

everything was great, pool( hot tub ) was looking horrible ....

the property didn t have a laundry accommodation.

wish they could have had a laundry facility

wished there were laundry facilities room could have been vacuumed daily

s no laundry service to wash clothes

parking is an issue, pool area needs some updating and cleaning

hallway carpets are dirty, outside has trash everywhere, laundry room was not clean

the fitness center actually had dumbbells up to 50s and the laundry was free to use

laundry room has multiple machines out of order

room smelled like an ashtray, i had two kids with me that constantly complained about the smell

the first room we were given, someone was smoking and you could smell the smoke in the hallway and our room so

the use of the laundry was a little steep.

they have a nice gym, jacuzzi and pool, and a laundry room

had a guest laundry

i was able to utilize their laundry facilities and parking was always easy to find

it was a mess, plastic hanging, drywall dust, and had to walk through the admin offic and hotel laundry room

used the laundry facilities and for the cost of washing and drying i expected my clothes to get dry in an

staff's kitchen or laundry room was sharing the same wall as my bed and woke me up in the mornings

for example laundry is on the second floor but it says it's on the first floor

guest laundry facility was great

hot tub was not hot...guest laundry was broken and bathtub looked dirty.

there 4 nights (with no laundry service as we requested) but needed extra towels and coffee for the last night

eventually walked through the laundry area to find someone to assist

entrance floor at the back of the lodging building was the basement which was next to the laundry room so was

a place for dinner with non-smoking besides the bar area.

very safe area ,spacious rooms, great pool area to relax, great customer service,beds are the most comfortable

the dryer was out of order. therefore i had to wash the clothes outside at the laundry mat.

there was noise at night. sounded like someone doing laundry.

the laundry facilities were unavailable as the machine was broken, and i was forced to find a

smoking through out microwave and refrigerator in room breakfast was good guest laundry free wifi free parking

could not wash clothes at their property due to no soap available in their laundry room

great attendants which help me with change for laundry and all

pool was locked when it was supposed to be open

the gym had two treadmills, and i could'nt get

wish they had indoor pool

loved the location and the beds and the staff and the awesome sauceum hot breakfast

the newcomer who told us that the hotel did not have laundry facilities - only washing machines that the guests

comes with the room you would pay $20 for outside the hotel and you get 2 free drinks from the bar before

the lady who checked me in, the ladies in the breakfast kitchen, the guys at the janitorial service were very

for covid to be somewhat contained so that we could used the pool and or other features of your hotel

great breakfast

coin laundry avilable on property, only one machine though. breakfest was pretty good.

i used the laundry room to wash clothes super convenient but the stairwell smells horrible they need to fix

checking got make up on white laundry to determine a deposit it crazy

closet had a checklist for laundry if we wanted to have items cleaned, but there was nothing to put the laundry

had issues with the dryer in the laundry center

i also enjoyed using the excercise room and the laundry service

a quick overnight stay, we didn't get a chance to use the kitchenette, nor did we get to the free breakfast

my grandsons enjoyed the outdoor basketball goal and outside pool table, and of course the heated indoor pool

breakfast was different daily

pool was small and cold

i went downstairs to get quarters for laundry detergent and desk clerk gave me a box

the pool. the laundry. the hvac.

i was first given room 108, upon entering the room had a odor, which was not pleasing and the laundry room was

need to pay more attention to laundry. stains on towels.

laundry that worked

cleanliness and professionalism and laundry and breakfast.

poor wifi

it s right off 95. clean comfortable and short walk from parking lot to room. good shower.

clean room, large outdoor pool

wifi sucks

the free parking is also nice

a little dirty pool and glasses in room

are some really nice touches in this hotel: starbucks on offer, fresh fruit water in the lobby, parking right

no-kids hours at the pool would have been appreciated

the property was nice, parking was a little tight but not too bad

the breakfast was great with a wide variety to choose from

price and pet cleaning fee! also it was under construction and still expensive.

clean and staff was friendly. also pet friendly with a fee.

who took care of breakfast & special food events was exceptional

pool was not working

free laundry

laundry area has missing and inoperable machines, the pantry was bare-nothing really good to grab

it was close to my work place and had free laundry

although we didn t make use of the gym or laundry room, we did pass them and they looked clean

pet-friendly! area behind the hotel and across the street for walking pups.

too noisy by our room close to the housekeepers room/ laundry , shower had low water pressure

parking is free

went to bar to get away from noise but

the bar had some amazing cocktails and everybody was amazingly friendly

pet fee excessive, no continental breakfast and they did not inform me of meal plan option

breakfast was served every morning but they had grab and go options so i was able to grab a drink

the pool wasn’t open

room service or even cleaning ever came

the front desk at night i didn t get their name was rude and we called to make sure we had a hour late check

room and gym, easy check in, good breakfast -- and a pool table and pinball in the lounge

she assisted with a much needed early check in and provided great customer service

location and indoor pool.

the gym is nice, but could stand for a few more pieces.

were put next to a family with 2 crying kids

would like to have seen more options for food and equipment in the gym but still satisfied with what was

the guest laundry room not working

door to shut properly, keys kept not working, no laundry said the machine was broken

i’m paying there’s no gym no restaurant no guest laundry the elevator doesn’t work lost power on half

gym, no room service, no daily paper, no guest laundry room, elevator works only 20% of the time ac/heat doesn

at one point i was locked out of the room doing laundry in my slippers, after calling the front desk 5 times

might be because we were close to the laundry, but it smelled strongly of cleaner

i was in was next to the laundry, so a little noisy

the laundry room was dirty

they didn t have enough rags to give us and i had to wait until their laundry stopped

pool was clean

pet friendly for our little dog

the breakfast was too ordinary.

room was not clean, the carpet was worn and frayed, and the toilet had hair on the seat

the pool was closed with old furniture in it

wish the pool was open, the children were pretty bored.

wish they had laundry machine

) then i had 'small' issues like being charged for breakfast or no wifi which was supposed to be included in my

kids running in the hallway on the 7th floor and the strong smell of marijuana also in the hallway

is a pool and kids were playing loudly at 10:30 at night

pool/ cleanness

love the coffee bar downstairs

beautiful building and a great stay! the bar and patio were lovely!

the small fridge was nice, wifi, and flat screen tv - all very nice

the bar was so so

was good but a limited room service menu during thanksgiving night was disappointing

i stayed there 3 days, and no one came in to perform room service over that time period.

the fitness center we couldn't get in to do exercise.

pool was heated - awesome! breakfast was great.

they closed the pool

breakfast was also more than what we expected and very good

inn is a lovely boutique hotel - welcoming staff, great location, lovely courtyard and bar to wind down in

the hotel is beautiful, with antique furnishings, old fireplaces in rooms, and a genteel brick and wrought iron

love the wardrobes, fireplace, just the beauty of the furnishings etc

checkout i guess i did right? restaurant showed no signs of being open. wifi was meh

wifi was sufficient for us to work remotely for the morning

no guess laundry

on premise laundry would have been nice.

no laundry

( no one to do the laundry per staff at the desk) the air conditioner in the room was leaking all over the

the wifi in my room kept cutting in and out