guest laundry facility was great

for example laundry is on the second floor but it says it's on the first floor

staff's kitchen or laundry room was sharing the same wall as my bed and woke me up in the mornings

hot tub was not hot...guest laundry was broken and bathtub looked dirty.

used the laundry facilities and for the cost of washing and drying i expected my clothes to get dry in an

great attendants which help me with change for laundry and all

great room and breakfast.

wifi was free

breakfast was amazing

wifi is slow and upgrade fees ridiculous and do not improve much

i also enjoyed using the excercise room and the laundry service

need better breakfast but still ok

big room with kitchen, great brekfast- eggs, pancake, yogurt, fruits, bread, cheese and more, best shower and

the breakfast bar was pretty good, but nothing spectacular.

is is not a dislike), since it was a quick overnight stay, we didn't get a chance to use the kitchenette, nor

the newcomer who told us that the hotel did not have laundry facilities - only washing machines that the guests

the staff at the front desk, the staff at the bar, the kitchen, and the clean are amazing

prompt room service and food is delicious

the fire alarm kept going off during our stay. they said it was in the kitchen.

place really made it to where if you didn t want to you really didn t have to leave/ the breakfast that

the pool. the laundry. the hvac.

i was first given room 108, upon entering the room had a odor, which was not pleasing and the laundry room was

we utilized the on-site exercise room and the laundry room

laundry that worked

need to pay more attention to laundry. stains on towels.

the pool, gym and dining area was not accessible

gym was closed '

couldn't get a breakfast in that tiny kitchen if you were starving

my kids love the chocolate waffles and yogurt

on ceiling was pretty bright when were trying to sleep, and the room above us must've had some kids that were

the breakfast was real nice.

extremely nice stay. loved the bed and pillows! complete continental breakfast.

gym facility made me keep my workout schedule

the wifi was very slow.

parking was a bit of a pain because of the construction next door

he provided service with a smile, along with detergent and dryer sheets so that we could do laundry for the

was good, good variety and kitchen staff went above and beyond to help anyway she could

the kitchen lady is so sweet i love her for breakfast time

the pool area was so nice warm and water was so warm best indoor pool in winter ever for the kids

was greeted when i arrived the lobby was clean the parking lot was clean breakfast was good greeted while i left

would've enjoyed a pool and free breakfast.

pool was not open.

the nice lady at the bar gave us some green tea but it wasn't very good

the property was very clean and the fitness center and swimming pool were amazing

clean and accessible. super early check in was great.

i appreciated that the hotel has a laundry room.

breakfast was great & staff was friendly

oh, let me not forget about seme (spelled wrong) the breakfast attendant that paid attention to detail and

i did like the full kitchen and that the suite had a door to the bedroom

the pool was out of order during a weekend in late july

spots small laundry facilities were not working

it smelled like mildew, mold or a pet has been in there and the room was not aired out good

kitchen functional and everything a guest should need in a hotel suite

mini kitchen that came stocked with pots, pans, plates, etc which allowed us to cook instead of having

out door pool and bbq

laundry facilities were not adequate

the use of the laundry was a little steep.

it was a mess, plastic hanging, drywall dust, and had to walk through the admin offic and hotel laundry room

we were on third floor, but it sounded like perhaps the laundry area was below us

had a guest laundry

floor elevator buttons broken unable to use, laundry room excessively hot due to no ventilation and mold visible

laundry was supposed to allow debit cards but wasn t working

laundry wasn't working on this visit

hotel was great aside from that oh and the laundry room wasnt cleaned out the entire time of stay

the pool was cold. i think it should be turned up. but inside the pool area was nice and toasty.

the dryer was out of order. therefore i had to wash the clothes outside at the laundry mat.

the laundry facilities were unavailable as the machine was broken, and i was forced to find a

smoking through out microwave and refrigerator in room breakfast was good guest laundry free wifi free parking

could not wash clothes at their property due to no soap available in their laundry room

there was noise at night. sounded like someone doing laundry.

they had no laundry soap and there was no sign in the laundry room indicating it.

i used the laundry room to wash clothes super convenient but the stairwell smells horrible they need to fix

had issues with the dryer in the laundry center

checking got make up on white laundry to determine a deposit it crazy

closet had a checklist for laundry if we wanted to have items cleaned, but there was nothing to put the laundry

the price, we expected to be offered complimentary breakfast but weren't; the pool is tiny, smaller than most

pool area was too small and i inviting

if the staff had made clear we needed to order our room service for breakfast the night before by hanging the

a little dirty pool and glasses in room

room service was so easy and breakfast was delicious

if you had a laundry room

no laundry facilities

no laundry area

parking lighting in the handicap area was questionable. maybe scrubs needed trimming???

the breakfast was excellent.. the staff was very polite, friendly and very helpful..

in, we should have been advised of the current room-cleaning policy, and the fact that the breakfast was

breakfast was fresh, gym and room were clean.

pet friendly, although the pet fee wasn t disclosed until arrival ($75)

very family friendly staff was very great and helpful very interactive with my young kids and made us feel at

no wifi and front dest was unconcerned

the guest laundry facilities were out of order

piles of dirty laundry in halls

laundry room, water fountains were out of order, hallway rug was stained in numerous spots

was some sort of kids swimming event in the hotel and each time we tried to go swimming the pool was filled with

soccer tournament kids being loud and their drunk obnoxious parents being total karens

like the apartment style room and full kitchen

i was referred to wifi set up

wifi password set up

- big room, cleanliness, awesome hot shower, breakfast, 3

the pool was dirty!!! my kids really want to use the pool but we could not!

free laundry

it was close to my work place and had free laundry

laundry area has missing and inoperable machines, the pantry was bare-nothing really good to grab

although we didn t make use of the gym or laundry room, we did pass them and they looked clean

pet friendly, great facilities

room appeared clean but i m not sure if it was the laundry detergent used or something else but my family was

room was very comfortable. lobby area was pretty. gym was great.

no breakfast

hardly enough room for 2 kids to share despite the sitting area being quite large

the only thing i had issue with was the pool hours

i liked the parking, the gym, the location, the room, the shower, the staff, the bar,

hotel was very crowded hard to find parking

free wifi with no hassle connect

pool and cleaniness

was a bunch of kids running around unsupervised because they was in town doing a field hockey tournament

cleanliness and professionalism and laundry and breakfast.

all we could smell was stale smoke, even in a non-smoking room

no smoking rooms

my stay and the outstanding breakfast next door.

having a patio door that led straight to the parking lot. easy to load and unload things.

too noisy by our room close to the housekeepers room/ laundry , shower had low water pressure

gym was tiny

gym small but i workout maybe more then most

quiet, and the courtyard was great. very pet friendly

it was heated, when we arrived the pool had no water also no drink menu with prices at the lobby bar a cheap

i also appreciated that the linens smelled like fresh laundry

3 fast elevators laundry was good

ice and laundry convenient

great food, cocktails/drinks, snacks, and a really nice indoor/ outdoor heated pool combo for the kids

breakfast and the evening spread were tasty and well-stocked

wish they could have had a laundry facility

s no laundry service to wash clothes

wished there were laundry facilities room could have been vacuumed daily

the property didn t have a laundry accommodation.

great location, great breakfast.

laundry room has multiple machines out of order

the fitness center actually had dumbbells up to 50s and the laundry was free to use

hallway carpets are dirty, outside has trash everywhere, laundry room was not clean

the parking

staff awesome , rooms very clean, and very convenient.. plenty of parking.

eventually walked through the laundry area to find someone to assist

there 4 nights (with no laundry service as we requested) but needed extra towels and coffee for the last night

entrance floor at the back of the lodging building was the basement which was next to the laundry room so was

everything! especially breakfast. the kids enjoyed the pool. the gym was nice and big.

was very nice and pleasant i would love to stay there again i just hope next time we come the pool would be open

free laundry , a wonderful workout room, a business center with free computers and a free printer

candlewood bistro and free laundry were a pleasant surprise

laundry room and fitness center are sort of one in the same so it was pretty warm and moist in

the room was clean,internet wifi connected with ease,the laundry facilities were appreciated and complimentary

free laundry for guests

mext to laundry room

location. parking. beds.

parking garage was a little difficult to figure out

i didn't partake in the bar or other amenities

to take a pet down, no easy access

the breakfast their was a full serve yourself and was great

room and gym, easy check in, good breakfast -- and a pool table and pinball in the lounge

room and gym, easy check in, good breakfast -- and a pool table and pinball in the lounge

breakfast was served every morning but they had grab and go options so i was able to grab a drink

breakfast, housekeeping, gym, and staff were wonderful

property is a 10 but the laundry facilities didn t match that

restaurant connected to the hotel, kitchenette with full size refrigerator, eating area, laundry room upstairs

laundry in hall, badly maintained bathroom facilities, ice maker only on 2 floors, slow elevator

kids loved the pool

kitchenette was nice, however dish soap was provided with nothing to wash the dishes with

clean rooms. great breakfast

the pool area was a little dated looking

the wifi

only down side was the pool was closed because of the virus

the breakfast could be better.

did lots of laundry and was easy with facilities and front desk provided detergent

the breakfast

t have breakfast there

the kids love it and we're always happy

breakfast was 8 out 10

i asked if they had self laundry amenities, staff acted like i had two heads

not reasonable to have no new clean laundry for a five day stay

i stayed two nights, for a soccer tournament, we didn’t have a chance to take the kids to the pool do to our

scheduled time for gym and pool to keep everyone safe

soccer turnement in town too many kids running around

were put next to a family with 2 crying kids

location and indoor pool.

no table, no fireplace

very clean, safe environment, the pool was great and the rooms were very modern and clea

please turn up the gym lights.

the guest laundry room not working

door to shut properly, keys kept not working, no laundry said the machine was broken

gym, no room service, no daily paper, no guest laundry room, elevator works only 20% of the time ac/heat doesn

i’m paying there’s no gym no restaurant no guest laundry the elevator doesn’t work lost power on half

at one point i was locked out of the room doing laundry in my slippers, after calling the front desk 5 times

laundry closed

there was no laundry bag or extra blanket in the closet

nice size, quiet, laundry was great.

the laundry room for guests was terrible.

i was there for 5 days with no elevator the laundry room was out of service and they serve pork every day for

you still have regular amenities such as access to a clean pool, laundry facilities, gym, and breakfast as well

the pool was smaller than we expected and it was pretty crowded

parking, location, breakfast, staff

parking was convenient

the breakfast was very good with a nice variety

they even have a guest laundry room which really does almost make you feel right at home while on the go

outdoor pool not open yet

the wifi was free and easily accessible, and there are tons of food options which the front desk

friendly staff. delicious breakfast. clean rooms. pet friendly

pet friendly!

oh and no bag for dirty laundry in the

staff, cleanliness, location, parking, value

pool was fairly clean, but the hot tub/spa was not

parking lot small had to use next door restaurant to park

the kitchen area had a microwave keurig and refrigerator

love the coffee bar downstairs

i loved the bar and restaurant was excellent

the gym needed attention and was small.

were traveling with a pet, no problem there, but it appears that a previous pet had an accident, or a person

the small fridge was nice, wifi, and flat screen tv - all very nice

the wifi signal is very weak- nonexistant on the upper floors

very elegant and comfortable rooms beautifully appointed. nice to have bar for stairs!

the room was spacious and charming with an inactive fireplace and a bay window

wifi was sufficient for us to work remotely for the morning

noisy between rooms and wifi poor

no guess laundry

( no one to do the laundry per staff at the desk) the air conditioner in the room was leaking all over the

on premise laundry would have been nice.

no laundry

huge room, nice staff, free breakfast, easy city parking

room service

were on the floor with a team of young kids

the room service staff and food were exceptional

com and i wanted to make sure that when i arrived with small kids after 10pm that i would still have my room

staff did not bring silverware with room service.

free shuttle was fantastic

was extremely disappointing for a hilton experience and the pool was closed for renovations so my kids couldn

i enjoyed the bar and the room service. the bed was comfortable to.

quiet pool and great breakfast.

room service was so fast!

dirty laundry sat in the hall way over

free shuttle was excellent. drivers were helpful. front desk staff were great. great views

we were so pleased to learn there was an ev charger

its hard to say, there was no wifi in the gym and swimming pool

room service was quick, and the food was delicious and hot

we were there for a field hockey tournament and so had dirty clothes but the laundry machines on our floor were

location, pet friendly, breakfast included, easy access to parking

of the room, spaciousness of the room all of the staff were nice, pleasant informed, and the breakfast was neat

some of the machines in the gym did not work

i ll pay the extra $20-40 next time for double the space, kitchen, separate bedroom and seating areas

i loved the lobby, the lounge area (breakfast and computer station).

9 mi) of the altria theater; free parking, free breakfast

wasn't very plentiful, and we could never get it to work in the bathroom sink, didnt use the kitchen sink

finally, i am really getting tired of the hilton wifi system

in kitchen was smelly

the laundry/ice area on the second floor smelled like urine.

laundry should definitely offer the contactless option to pay for the service (now it s coins

everything is perfect, only one question was about laundry

lack of options to purchase snacks, beverages, or room service.

breakfast offerings

bar area is large and comfortable and buffet breakfast excellent with lovely omelet station

dining and bar area

to the point where some renovations are needed--pool furniture and area; rooms - mattresses in our room ending

was almost attacked by a guest's dog on the pet floor

hotel at 10:00 pm after a long drive that i was told there is an additional charge of $150 for my pet

guest laundry services were supposed to be available

no laundry room bags for the guests

the room was immaculate and the free wifi was much appreciated for work

pet friendly is a plus

wifi is a bit slow

they didn t have enough rags to give us and i had to wait until their laundry stopped

the laundry room was dirty

i was in was next to the laundry, so a little noisy

might be because we were close to the laundry, but it smelled strongly of cleaner

the staff and location were great! breakfast and everything else was great.

lobby offers convenient breakfast and had a nice bar area

it is difficult when you travel with kids as they gets hungry at any time

to check in and out, free wifi, and stylish, comfortable, quiet room

the bar area was nice but wow, i had a sauvignon blanc - the only one they had and it was $15 for 6

richard/drove the courtesy shuttle/ was also great

good location and hotel had some outside entertainment for kids (tumble tower, form 4)

hidden valet parking cost and high pet fee.

the hotel is located next to a large bar and the music is concert-level loud

i was disappointed that wifi was not free. thankfully i was accommodated.

intrusive street noise, dim lights in kitchen, tv channels blocked out.

pet friendly for our little dog

missed free breakfast my fault

friendly staff, comfortable bed, great breakfast

breakfast was delicious

unfortunately the pool was not functional.