they didn t have enough rags to give us and i had to wait until their laundry stopped

i was in was next to the laundry, so a little noisy

might be because we were close to the laundry, but it smelled strongly of cleaner

the laundry room was dirty

they only have outdoor pool but have arrangements with hotel next door w/inside one

the pool was also very clean even though i did not use it

breakfast was great value was good and staff excellent

the pool was closed with old furniture in it

room smelled like a pool with soaking floors

it or not the pool was actually a little warmer than i anticipated, but it was immaculate & still fun

cleanliness and professionalism and laundry and breakfast.

no grab bar in shower

fitness centre though it was advertised with one, wifi was terrible and we were there for three night needing

rated for a smoking room, very quiet and calm for a wonderful, relaxed stay with no prejudice of what you light

i called office twice in one night for the room two doors from us was party smoking weed and alcohol some was

closet had a checklist for laundry if we wanted to have items cleaned, but there was nothing to put the laundry

i used the laundry room to wash clothes super convenient but the stairwell smells horrible they need to fix

checking got make up on white laundry to determine a deposit it crazy

they had no laundry soap and there was no sign in the laundry room indicating it.

had issues with the dryer in the laundry center

could not wash clothes at their property due to no soap available in their laundry room

smoking through out microwave and refrigerator in room breakfast was good guest laundry free wifi free parking

the dryer was out of order. therefore i had to wash the clothes outside at the laundry mat.

there was noise at night. sounded like someone doing laundry.

the laundry facilities were unavailable as the machine was broken, and i was forced to find a

there 4 nights (with no laundry service as we requested) but needed extra towels and coffee for the last night

entrance floor at the back of the lodging building was the basement which was next to the laundry room so was

eventually walked through the laundry area to find someone to assist

work and it took until 10:30pm for a response and an offer to change rooms but we have young kids so it was too

the pool and the grounds were beautiful.

gym, no room service, no daily paper, no guest laundry room, elevator works only 20% of the time ac/heat doesn

i’m paying there’s no gym no restaurant no guest laundry the elevator doesn’t work lost power on half

at one point i was locked out of the room doing laundry in my slippers, after calling the front desk 5 times

door to shut properly, keys kept not working, no laundry said the machine was broken

the guest laundry room not working

excellent breakfast

pool was closed.

hotel had a lovely breakfast buffet that included fresh juices and smoothies

the swimming pool was not heated and that is why we booked this location for the kids.

pool was clean

kitchen could have been opened for lunch and have a larger dinner menu

close to the airport airport shuttle the hotel was very nice and staff was extremely helpful

hotel room could have been mopped and pool was dirty with hair ect in it

the shuttle driver was very thoughtful

were happy with the outside appearance and ample parking

the fitness center actually had dumbbells up to 50s and the laundry was free to use

laundry room has multiple machines out of order

hallway carpets are dirty, outside has trash everywhere, laundry room was not clean

poor parking near building

the room non smoking smell like cigarettes,people have to be held accountable

also the laundry room was connected to the gym

very clean. nice laundry facilities. airport shuttle.

trees surrounding the property. free laundry. good location.

the laundry room also had some issues

also, there is a small gym area and free laundry

laundry facilities

liked the pool & hot tub

the early shuttle service

the pool and hot tub was closed

not pool or juzzic and the breakfast was the same left overs !! it was included with my stay .

s no laundry service to wash clothes

the property didn t have a laundry accommodation.

wished there were laundry facilities room could have been vacuumed daily

wish they could have had a laundry facility

breakfast was awesome

seem to want to do anything restaurant bar breakfast not available nobody could say why and pool not

had to stay at pool with my 14 yr old son

and shuttle were great

the pool was not open lol, but i understand due to covid.

indoor pool was closed for maintenance the entire stay which was a huge inconvenience

i was able to utilize their laundry facilities and parking was always easy to find

had a guest laundry

laundry facilities were not adequate

it was a mess, plastic hanging, drywall dust, and had to walk through the admin offic and hotel laundry room

we were on third floor, but it sounded like perhaps the laundry area was below us

room service

pool is tiny but ok for kids

the room service staff and food were exceptional

pool is tiny but ok for kids

the lobby was nice the bar very spacious hotel. in walking distance to different things

close to the laundry room so we saw roaches

pool closed

allowed for an early check in upon arrival once i made a call to the hotel

location was perfect and breakfast was on point

booking com reservation noted that free parking was allowed on-site

i enjoyed the bar and the room service. the bed was comfortable to.

room service was very slow, but all the people we dealt with were very polite and helpful!

the food is well above average and we love the great drinks in the cozy lobby bar where i always make a friend

and did not have room service

room service and the choice of room

hotel was really nice - swanky and modern amidst the old stature of the building - having a pet allowed was why

love that they are so pet friendly

the restaurant and bar downstairs has an upscale but casualness that i always enjoy from a small boutique hotel

bar wasn t open but it was a monday night

love the coffee bar downstairs

her so low because she was in the laundry room and a housekeeper told her i needed help and she said where is

laundry facility was out of service.

the breakfast was served well and very tasty. the location is very near to where i was going.

even the non smoking rooms smell like an old ashtray

hallways smell like a high school gym

the fireplace could be covered better

wifi had poor signal and was too slow to use

beautiful lounge could have done with a bar and we would have liked to have had breakfast

the wifi dropped constantly.

no wifi connection in my room - parking situation - no breakfast and very limited in the area, if you

everything is perfect, only one question was about laundry

the laundry/ice area on the second floor smelled like urine.

laundry should definitely offer the contactless option to pay for the service (now it s coins

everyone was so delightful. the paintings on each door were amazing! food in thr bar was good!

gym could have been a little larger

room appeared clean but i m not sure if it was the laundry detergent used or something else but my family was

no good coffee and bar and starbucks closed

pool could have been lil bit bigger try to wash clothes only one washer and one dryer and a ball

we went during covid timing and the pool wasna ? ? t opened.

also i like the fact that there was an indoor pool because i like to be around water

we enjoyed an evening by the fire pit followed by a dip in the pool which was both warm and clean

breakfast had a nice variety

we were there for a field hockey tournament and so had dirty clothes but the laundry machines on our floor were

maker had previous occupant's coffee in it, gym had empty towel shelf and empty water cooler, entry was very

i ll pay the extra $20-40 next time for double the space, kitchen, separate bedroom and seating areas

we loved the gym

wifi didn't work in the rooms.

i loved the lobby, the lounge area (breakfast and computer station).

unbelievable room size. loved the kitchen.

liked the breakfast, the quite environment, the parking was great, the area was great for its central

finally, i am really getting tired of the hilton wifi system

kitchen could have used a few more utensils.

breakfast was also understaffed for size of crowd and food and coffee ran out so didn t get

the breakfast choices were limited, but sufficient.

breakfast was good.

very comfy bed, complimentary breakfast, historical downtown, nice area around, wonderful

the bar across the street was too noisy.

gps, we also had a note that said there was free breakfast but we could only find the breakfast bar which you

hidden valet parking cost and high pet fee.

between reception and shuttle driver could have been more timely

have offered a better breakfast

pool did not seem very clean

i was also impressed with the gym - it was large and clean

i did not get to try the gym but i was able to use the business center

never used the wifi because was never given a code or no one spoke to me about it.

richard/drove the courtesy shuttle/ was also great

it is difficult when you travel with kids as they gets hungry at any time

the bar area was nice but wow, i had a sauvignon blanc - the only one they had and it was $15 for 6

lobby offers convenient breakfast and had a nice bar area

guest laundry services were supposed to be available

no laundry room bags for the guests

the room was immaculate and the free wifi was much appreciated for work

day room service (after first night stay) was lacking

the valet who also helped me with unloading my car and getting to the room with my pet was terrific

on premise laundry would have been nice.

( no one to do the laundry per staff at the desk) the air conditioner in the room was leaking all over the

no laundry

no guess laundry

great room, ac and wifi.

safe,downtown, no hassle, room service,

we had a lovely delicious dinner at the bar and an excellent breakfast the following morning

i was sad i didn t get to check out the pool but i will next time

wife and i exercise 6days a week and we decided to hit the gym on our weekend getaway

amazing pool that was clean and bright. great beds too.

was in close proximity to the hotel's laundry room

also appreciated having laundry facilities

good breakfast. was able to do laundry before leaving. very friendly staff!!!

was close to ice machine (they shared the same wall) and hotel's cleaning staff laundry room was across the hall

heard someone doing laundry in middle of night and through out night would get whiff of sewer smell which i

no laundry

was no laundry facility available for the customer to use

wanted early check in they never responded to me and they didn't had laundry area so l had to go sit at a laundry

they said they had a gym but it was a very very small room with a broken treadmill and one other piece of

excellent breakfast options and delicious waffles

everyone (from the cleaning people, front desk people to the laundry people) spoke to us and was pleasant

pool was cold

there is very very poor lighting in the parking lot. unlike the sister hotel beside it.

arrived very late, the bar being open was a welcome site, but the bartender went above and beyond to be

also the shuttle to the airport was excellent, especially as we had to leave at 3:00 am

dirty laundry sat in the hall way over

it was a small coffee bar next to the counter on the left with creamer, coffee and creamer daily until like 1

there was no info in the room or provided by staff on amenities like wifi/room service

wifi was ordinary.

room service constantly knocking after we told them when we would check out

please turn up the gym lights.

pool towels were given to us instead of bathroom towels after housekeeping did not come

would like to have seen more options for food and equipment in the gym but still satisfied with what was

location and indoor pool.

the indoor pool was ice cold

microwave in individual rooms my room was down two hallways from the front desk, next to the laundry room

laundry piled up in hallway for over twelve hours

not clean dirty laundry

pool was down , lights very dim in bathroom , no laundry facility for guests

we had couple drinks at the bar and they were very expensive!

room not ready and no late check out even when we are delayed getting into my rooom

free parking and a decent breakfast included

clean and i was given a late check out which i appreciated

we asked for a late check out and they told us that you need to ask at 8:30am

wifi worked well

too noisy by our room close to the housekeepers room/ laundry , shower had low water pressure

pet fee excessive, no continental breakfast and they did not inform me of meal plan option

parking is free

breakfast cafe is wonderful and so much better than a free continental breakfast bar which has mostly unhealthy

it was heated, when we arrived the pool had no water also no drink menu with prices at the lobby bar a cheap

it was close to my work place and had free laundry

although we didn t make use of the gym or laundry room, we did pass them and they looked clean

free laundry

laundry area has missing and inoperable machines, the pantry was bare-nothing really good to grab

have pet availability.

breakfast was great.....room did have ants crawling but staff did spray for them.

the pool was dirty!!! my kids really want to use the pool but we could not!

pool was not working

breakfast wasnt that good anymore but i understand why

rooms are clean well maintained with full kitchen

i also enjoyed using the excercise room and the laundry service

breakfast was different daily

the breakfast bar was pretty good, but nothing spectacular.

also, there was a kitchen with all utensils, plates, glasses, and bowls a coffee pot too

like the kitchenette (with the provided cookware, dishes and silverware) and layout of the room

pool wasn't heated enough. very cold.

the property was nice, parking was a little tight but not too bad

parking is included, which is excellent

food i got from room service was horrible

the gym equipment needed to be wiped down, maybe put a sign up to ask people to wipe down equipment

great attendants which help me with change for laundry and all

parking tight because redoing parking lot

location, parking availability, cleanliness, and the breakfast buffet.

parking was easy and they had ev charging stations--although you had to download a special app to use them

parking was great

one night stop during a several day trip by car: close to the 95th highway, safe place and all parking is covered

breakfast is great

clean rooms. great breakfast

food spacious rooms staff late check out

convenient check-in and parking. front desk was professional.

we utilized the on-site exercise room and the laundry room

i was first given room 108, upon entering the room had a odor, which was not pleasing and the laundry room was

i went downstairs to get quarters for laundry detergent and desk clerk gave me a box

laundry that worked

need to pay more attention to laundry. stains on towels.

did lots of laundry and was easy with facilities and front desk provided detergent

staff were super friendly and accommodating, parking was great, breakfast was delicious - overall, not a negative

only downside, breakfast didn't start until 6:30am, we had to hit the road at 6.

plus the pool is clean and not so strong with bleach it burns

pool was open, clean and had toys for kids. breakfast had hot stuff waffles and eggs

the newcomer who told us that the hotel did not have laundry facilities - only washing machines that the guests

food from room service was borderline inedible- overcooked meat, raw fries.

breakfast was delicious

kitchen and wait staff were awesome, they went above and beyond to help me

i appreciate embassy suites pet friendly policy, i was disappointed to learn they do not use a system where

used the laundry facilities and for the cost of washing and drying i expected my clothes to get dry in an

the laundry machine didn't work.

staff's kitchen or laundry room was sharing the same wall as my bed and woke me up in the mornings

hot tub was not hot...guest laundry was broken and bathtub looked dirty.

for example laundry is on the second floor but it says it's on the first floor

free laundry was definitely a plus

they also had a guest laundry room

laundry

it was closer to the highway. it had a gym and laundry area.

bonus was the free laundry with soap

breakfast was plenty, and just right, stay was great i will be going back with family

pool was great. rooms nice and clean

breakfast wasn't ready at 6:00am. like advertised.

the pool was not opening the kids where upset

i did not like that there was no notice before booking letting us know the pool was closed.

and comfortable rooms, large and very clean bathroom, gym, laundry, extremely friendly staff

24 hr fitness center, guest laundry, enjoyed the breakfast

suggestion is maybe start breakfast at 6am as most travelers want to beat the morning traffic while traveling

restaurant and bar was very convenient

not ideal to walk past with two little kids

oh and no bag for dirty laundry in the

pool/spa was closed due covid but the website still had it listed a open

bathroom could have been cleaner. room service was minimal.

indoor pool could be heated.

no kitchenette in the room but was advertised on booking.com as having kitchenette