room tidied and laundry changed more regular.

wifi was very slow and intermittent

hotel dining room and bistro bar had huge windows so you could see the water, and the welsh shoreline, as part

ample parking space for those who drive

plenty of parking -nice outside seating

corridors were full of empty plates and laundry

dirty laundry from previous guest was in the draw

after the swim we went back to our room to have a shower to find that a the laundry had been taken and not

the laundry lorry arrived early, staff chatting to laundry lorry driver as if they were on dinner break

if i had to be picky the noise from the dustcart, laundry van and fresh vegetable deliveries at 8am but to be

chemical, perhaps from cleaning or laundry , caused persistent sneezing to my wife and itchy skin for me

the first room they offered me overlooked all the dirty laundry

very nice breakfast

friendly service, great gym, nice food offering, quiet room and comfy bed, spotlessly clean

especially if you aren't able to get breakfast due to flight check in timings

service & staff were excellent, room service were excellent, food was exceptional 5 star service

couldn t pay for our drinks as the card reader had been taken with waiter delivering room

particularly spprected late check out and extended breakfast

was fantastic for the airport, and having an early check in flight

excellent room service, staff helpful and smiling.

2 laundry bins by the front door, one with clean dog towels and the other for dirty dog towels,

could have better wifi

the only thing to improve the experience would be to provide wifi in the rooms.

lovely bar area

the seating in the bar could have been a little more comfortable

was awesome, so comfy and homely didn't get to use leisure facilities, but looked awesome great parking lovely

the space was very small and safety seemed to be entirely overlooked

and maybe a better selection of bar

walk to the beach, excellent staff, good breakfast included, nice pool, modern and comfortable room, garden

location, oor signal wifi, lack of food on menu to suit a muslim person breakfast wise

laundry on the landing outside our bedroom was there both days receptionis has stains down her

off lift to third floor and it had laundry placed everywhere, looked like i was in laundry room

and the corridors could do with some more consideration as it feels like you're stepping into the laundry/service

dirty laundry left in corridor all weekend

service from staff, the floors were dirty in most places, poor amenities, and their laundry service is insanely

and they had to be carried down into the garden exposed to the element was told we could get laundry done, but

one next to bathrooms used by restaurant guests, directly below a noisy bar and adjacent to the laundry/

first room we were offered was in the basement, our door was between the laundry storage room and the bar/

nice to have a garden to sit in - also quick and efficient laundry service

to detail ,also stairs to the 3rd floor , laundry bags left in the hall way for a couple of

register this until i sniffed the other towels and discovered it wasn't an unpleasant smelling laundry detergent

all day wraps weren t nice at all but kids enjoyed chocolate

ample of parking & excellent breakfast

wifi not working, affected ability to work. bed very high

only thing i would complain about is the bar menu wasn't in a very prominent position, only noticed it when we

the room laundry sheet provides options for both dry-cleaning and laundry, but when i tried to hand in

our room was opposite the laundry rooms, often with laundry piled outside which we had to stepover to and from

the stairs for the people like me who have mobility issues, and the housekeeping staff dragging laundry up so

it may have been a laundry cupboard at some point

if there were 2 of us staying there) excellent amenities, tea coffee fruit and biscuits (and room service if

the stairs were quite steep and we were woken at 6am on sunday by the laundry being delivered

at 5am the noise from a flatbed trolley being dragged around immediately outside by the hotel's laundry

into a wall, the door didn t close properly, on leaving the room for breakfast we had to move laundry bags

put sign out for room service but not done

courteous staff; tries their best to facilitate non-standard requests;; excellent, reliable wifi; courtesy

the hotel has a very comfortable lounge/ bar area and there is a pleasant garden to the side of

a nice bar too with a lounge to relax with sky tv

was a great size, location was ideal for our stay, staff were attentive and bar was open

wifi was poor in my room, but an old building, but for value for money, second to none.

great food and v good wifi.

room had laundry baskets in front of our door and a rolled up old carpet when we arrived

the corridors seemed to be full of laundry bags during the day, don't know if this was in relation to the

laundry facility was available but i did not use it

there were always laundry bags lying around in the hallways

wifi is very easy to connect to and fast

was out of service all weekend leading to congestion especially for the poor staff trying to move laundry /

the 1 remaining lift had to be shared with laundry trolleys only big enough for 3 people

i couldn t connect the wifi to my handset and ipad because it was not a secured

took 15 minutes to get a cup of coffee at the bar in the morning

unlike some 5 star hotels the bar stayed open to 2am in the morning

a portion of fries (room service) and was given an eta of an hour they also didn t send out laundry bag

including the staff our whole family and our kids loved it

it was extremely uncomfortable for me to be anywhere near the ventilators in the kitchen

the staff were lovely and accommodated and early check in for us which we were very grateful for

friendly staff, early check in, and very clean room

incorrect info on available laundry facilities.

hotel with fabulous temple spa toiletries, in central bristol with parking

perhaps more choice of coffee in the room and extended room service menu

there was free wifi, a safe, ironing board and tea and coffee facility in the room

i had enquired about having a room available for early check in so we could get changed and we were accomadated

reception area was full of crates and laundry type items on arrival which felt more like a hostel than a hotel

the room service from the bistro was fantastic, the room service from the bar was equally good

beautiful little hotel with gorgeous rooms. room service was quick and tasted good

cozy wine bar and extra friendly staff

to hotel du vin with the intention of taking advantage of the relaxing rooms, bistro dinning and room service

when we poped out later on we found there was a laundry bag with 1 toilet roll and extra coffee, teabags ect

odd, but suggests something was not right in their laundry process

were not allowed to put drinks or laundry on a tab to settle on departure: immediate payment was required for

late check out worked very good for us

wifi wasn t great

when we went out for breakfast the cleaning staff had all the dirty laundry and dirty plates from the other

multiple times at 3-6am on a bank holiday monday morning hearing very loud thuds of beer kegs and laundry (

room service later in the evening

we went away to get a break away from the kids and a good nights sleep

swimming pool and facilities were excellent

great laundry

laundry and food items left in corridors

laundry and cups etc in hallways while housekeepers were cleaning rooms in hallways

was unclean on arrival - toilet etc corridor's were still strewn with dirty laundry at 4 pm, both days we stayed

corridor up to room had three piles of used dirty laundry left on the floor , we arrived at 7:20pm and took

a small onsite laundry would be great , particularly for overseas visitors

hotel was very clean, beds comfortable, staff were great, extremely glad of the option of late check

mini gym was nice and the breakfast was awesome with lots of options

a concierge checked me in, he was super kind and let me have a late check out as i was speaking at a conference

early check in was available which was quite convenient

free wifi

ev charger had no cable. was not warned to bring own charging cable,

room service was prompt, they provided ice for prosecco at the bar

*easy check in process *room was spacious, clean and tidy *big, comfy bed *access to 24h gym *24h room service

lovely welcome, early check in which was much appreciated x

room was above the laundry and was noisy in the morning.

comfortable, functional modern rooms with walk in shower, great wifi, two large single beds in our twin room

the room was clean and the breakfast was really good with variety to choose.

comfortable bed and plenty of variety of food for breakfast

kitchen staff was exceptional and reception staff was pleasant and helpful!

i would leave that to laundry staff, except there were none

there could be a laundry room for guests to use as the hotel laundry service was very expensive.

no laundry room

the wifi was fast and reliable

bar stuff that we're working on friday the night 9th june 2023, in particular the young lady, she

guest laundry available for small fee

room could've been a smidge larger the housekeeping staff seem to leave the trash and the dirty laundry in the

handsets - two did not work and previous guest's laundry still in the drawer when i arrived - no big issue though

for hygiene evelyn & crabtree bathroom bottles but no conditioner room 305 is next to the guests laundry room

laundry on site

over getting my laundry done receptionist said today after 5 pm but due to holidays laundry was not

the stuff was really helpfull to take care of an early check in

breakfast was amazing , swimming pool as good kids enjoyed it

room service good

i liked the breakfast. also some of the stuff we're excellent. team members such were wonderful.

laundry very expensive

laundry service

central location. and pet friendly which was very important.

perfect for travel to airport with small kids

placed in a good area, near train station and city center. good wifi.

there was also a strange incident with the laundry service: the service was advertised, and the price list was

we would like to reuse our towels to avoid unnecessary laundry, but the towels were taken away anyway, despite

if laundry facilities are available, that should be excellent

the smell in the room was of laundry washed in an old washing machine with a dirty filter - especially the bed

wifi worked well

laundry service here could be a bit tricky

problem really was 2 portions of inedible room service chips

gym

the restaurant and bar was comfortable and convenient

the room was spotless, beds were comfy, and everything you would expect was there: wifi, tv, fridge,

after explaining the false alarm for us to locate the cancel button then lay down rules for the kids

helpful staff location discounted car parking at cabot circus lighting in the room was good for kids sleeping

room was fabulous and perfect to share with our kids - one room with a divider so we had some privacy

i very much enjoyed my time alone in the gym and used the free weights, running machine, cross trainer and also

pull out couch matress was uncomfortable, suitable only for kids

vicky kept us calm & helped by getting us early check in too

we stop at the hotel regularly to use the ev charger and now we will be staying overnight often too

aircon seemed to have a mind of its own no tissues in the bathroom free wifi kept dropping

friendly and helpful staff. great value for money and easy parking

very helpful, friendly staff. good facilities and nice to see it is pet friendly.

pool is closed right now however this is completely understandable given the current covid

pool area could have been a bit friendlier

good facilities, friendly and helpful staff, gym and pool were a nice bonus

breakfast good, setting out good, staff always on hand

so it wasn’t just basic tv, hubby could watch the football and little one could watch disney kids

of the hotel; construction was going on all around the hotel it would be great to have onsite laundry facilities

the breakfast was good and was kept nice and warm under the heat lamps

were lovely, staff were very pleasant and super accommodating especially when it came to our early check in and

lovely staff, easy process, nice room, will use again , late check out time was a bonus

early check in due to a migraine, as soon as i lay down to sleep the door went to change the soap

20 for car parking, room service fees, spa is very busy and full of children

swimming pool and spa - lots for kids to do

breakfast the following morning was superb a wonderful selection with something for everyone,

bar man in the cellar bar samual

staff member, delays, a little overpriced on occasions as not all reflected 5 star, intermittent wifi throughout

breakfast was great with ample food

about the invoice, systems were down and was not able to get this at the check out, very poor wifi

well a bit noisy as we were next to the gym

there was a gym

staff and facilities was above and beyond my expectations excellent value for money nice bar and restaurant to

staff in the bar and reception were very friendly and accommodating

clean, quiet, close to the golf course

a great time nice to have food in bar and a 2 min walk to room the room was clean hotel receptionist was very

couldn't connect to wifi either in room or pub.

the attached bar is pet friendly and easy to pop out from your room if you smoke

however the room was noisy (room 4127) as it sounded as if we were next to the laundry room or some sort of

swimming and activities for the kids especially the kids movies they loved the kids club

the wifi coverage is patchy in places which is important for me as i need internet access for business

spa and pool breakfast

she was great with kids and made the experience after being so helpful

extremely poor wifi signal meant that the advertised chromecast was pointless

the options for room service and travel essentials on request is exceptional

i had a weak wifi signal in my room. it was better in the restaurant.

friendly and efficient staff from reception to bar and restaurant

no phone in room, no room service

never seen cleaners and dirty laundry on other visits in the corridor not a good impression

didn t provide bath robes, laundry bags or hand cream in the rooms

coffee, mini bar, laundry etc

changing room other guests had left their used towels on the benches and chairs i didn't notice a laundry bin

the spa facilities were great shuttle bus to the grill restaurant, food was lovely but water was a little on