very nice heated pool. a very relaxing time after a busy day.

room service

room is spacious. bed is very comfortable. good tv. good wifi. breakfast was good.

the parking was good and security was great

the front desk staff were excellent and spoke spanish and english the breakfast was amazing i've traveled all

parking convenience

me the breakfast was good enough, the staff very kind and about location is a nice place if you are

easy access from highway. breakfast.

the parking lot seemed very secure

proximity to the airport cleanliness complimentary breakfast

parking they would not be responsible for tha car during the night the car was parked in their

utensils at breakfast

breakfast was amazing

good location, breakfast

were a little confused as to whether or not we were paying for a breakfast to be included with our room beforehand

very clean, good breakfast, lovely staff

good breakfast

locked parking area and enough parking

staff from kitchen / restaurant were amazing, they remembered my preferences for my everyday breakfast and

new building, great restaurant and gym

also a pet friendly hotel

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

front desk staff, the restaurant (especially the woman who makes the omelettes is always great) , room service

breakfast included buffet amazing location next to the freeway i love this hotel vip services parking i been

and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast

staff is very friendly, reasonable breakfast

breakfast is too expensive

liked the covered pool

the pool had longer hours so i could site see during the day and swim at night/early morning

gym machines to old

great facilities that include a nice gym, pool, spa, restaurant, and more

parking for my motorcycle

the staff was incredibly gracious about helping us park in a place that we would be able to get out of

the wifi cost

wifi not included

the pool was not clean. the tiles joints were dirty.

excellent room service

social hour, kitchenette, laundry facility

my older son loves the small gym and i appreciate the spacious laundry room

staff lovely rooms comfortable bed and the complementary breakfast was delicious with varied assortment of nice

breakfast could be better and more variety for kids like pan cakes or

with soft beds, great wifi, lots of plugins, hdmi for streaming to tv, good showers, and good parking

breakfast buffet had a lot of great options, comfortable and clean beds.

breakfast was absolutely fantastic

breakfast price was a little too expensive

the beds were comfortable and the included breakfast was good

wifi barely reached my room and i couldn t connect all my devices to it there

people, superb hospitality, great location, closed parking and the breakfast was very delicious

the bar with the blue velvet comfy chairs

free parking on the other side of the block

oh hotel, extremely helpful staff, good breakfast comes with room, or you can do an amazing buffet at reasonable

the restaurant on site and the breakfast buffet were excellent

included 'american' breakfast

the wifi service was great

off-street parking is included

very good wifi too

was well located just outside (but within easy walking distance) to the city center, had safe parking just

channel and we couldn't plug our laptop into the box with an hdmi so we streamed shows through wifi

the stay included breakfast (though it wasn't mentioned in the reservation)

nice parking area, right outside your room

very limited options for included breakfast.

someone stole our trailer trail lights that was in our truck parked inside their parking lot.

hotel offers water, coffee, tea and laundry service

free wifi with good signal in the room

wifi

close to all the sites to see and they have room service that's very quick

we could do an early check in as fortunately our room was ready

great location, very friendly staff, very good wifi connection

spa services were excellent and affordable

also, it is hard to keep pool area clean due to birds roosting in tree

hotel restaurant had good coffee and unlimited refills at breakfast

always travel for work and i specifically asked for good wifi to continue working, they had horrible wifi i even

outside of breakfast, food at the restaurant is so

also, there is a very noisy bar just at the corner

parking lot is located several blocks away the hotel

they don't have their parking on site

we liked the garden and the parking lot

they are pet friendly but then charge fees that almost double the cost of the room), had secure parking for

pet friendly

we liked that they were pet friendly with no hidden charges (many hotels say they are pet friendly but then

parking lot was super close to the rooms

the breakfast and the service was great too

we really enjoyed the simple, but delicious breakfast set for us each morning

the breakfast could have been improved by more variety.

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and comfortable

very nice historic building, early check in possible, spacious room

the breakfast was included, we thought it was only a continental, but it had more options

although the hotel doesn't provide breakfast, it shares the ground with chez waffle and the food was great

the breakfast is exceptional, with the exception of the

queen upstairs) and the cutest and most delicious waffle house as part of the hotel to have breakfast

waffles should be included as part of breakfast ud83eudd5e

good choice at breakfast despite being very busy

the breakfast was excellent and plenty food and drink

wifi wasn t great, and location is bit far out

my biggest complaint was the included breakfast: bread and pastries were old, dry, moldy

the breakfast service, not enough, bad quality

pool is small, it is only for staying a little bit

aware that there is no bar area, no room fridge or drinks other than a mineral water

the rooftop pool is not really for swimming.

beautiful hotel and grounds, relaxing rooftop pool area

there was one negative thing it would be that the wifi in the rooms is not the best

noisy bar opposite

very romantic except for the blaring music from the bar on the rooftop

really bad wifi

wifi worked very limited.

the bar upstairs is very loud and you can't have a good sleep, i barley slept.

pet friendly

safe & secure parking is attached to the hacienda

the parking lot is small

parking is a few blocks away

property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby

bathroom installations were not so good. wifi almost none.

bad wifi

they picked up our laundry at the laundry center down the street for us because they were going to close before

breakfast starting at 8:00am was too late for me because i often needed to depart by 8am for my

breakfast was wonderful, outside in the courtyard

the pool is too small, probably just for decoration

the heated pool was enjoyable

very poor wifi

steal your car in their property, and one of the reasons why we chose that place was for the parking on the

hotel had private parking and it was closed during the night, which was safe

familiar spirit - business trip, breakfast starts at 7:30am, we had to left hotel at 7:00 am - most of rooms

bad room service

kind staff and great local breakfast

the staff was quite helpful and breakfast was really good.

laundry service, price not quoted in advance

the staff were helpful and helped us to do laundry but this was more expensive than we expected

we enjoyed the pool and restaurant and had some good breakfasts/drinks/snacks

during our visit the hotel was very busy, the rooms overlook the pool and restaurant and so it was very noisy

the restaurant and room service

perfect service, valet-parking good breakfast very friendly staff

excellent breakfast with plenty of hot and cold choices

delicious breakfast, spacious room with extra bed / crib for free

fitness facilities should be advertised as more like a room with two machines, one of which was not

the breakfast that was included was the best i ve had in mexico

the photo was accurate , the bed was very comfortable , everything very clean, shower and wifi both excellent

very good price for 2 beds. a small kitchen. lots of dishes. lots of space. great location.

by chance i met the owners whom in reception whom at their own will gave me great info on laundry, restaurant

wifi not so good.

the amenities in the room are good, bed comfortable, wifi, fast and reliable

refillable water - you have to buy water bottles off them instead of refilling your own wifi wasn't great in

wifi password didn t work

the swimming pool is also grim, and doesn t look at all appealing in person

quiet. pool

the pool is cold

outside at the gas station because they don't allow to park your own car, they only have valet parking and i

very clean, good wifi, hot water

room service was terrible

restaurant's room service food wasn't delicious.

bar is another thing

only hits the pool area until early afternoon, plan accordingly

breakfast and the evening time to spend on bar counter

she was waiting for us at the door and kindly guided us to the parking area, checked us

easy to find. secure parking.

i had some trouble with the wifi.

and the stairs are killing you no good for people on week chairs or kids with strollers no good wifi got never

the size of the room was good. the tv and the parking zone is plenty.

the parking spaces are very accessible and practical.

then we took our toddler to the pool which is indeed very nice however ice cold

we like the indor pool and the garden area that had a very colonial style.

the architecture, antiques in lobby, restaurant, pool and staff.

water in the shower was cold and the swimming pool was cold water

the swimming pool was really small as well

room, pool, breakfast.

we had an issue with the valet parking and we reported and they listened to us and talked to the valet parking

we enjoyed the breakfast and canapes in club access

small parking lot, but everyone found space

kudos to the valet parking guys

serviceable gym

hope they add more gym equipment and improve the wifi signal soon

has a parking right there, elevator, very close to exit roads of the city and 15 min from downtown, very

wifi dropped continously

hope they add more gym equipment and improve the wifi signal soon

wifi

pool area was a little crowded

great breakfast, quiet rooms

small but great gym, if you know how to work out the facility will be enough to get a good workout out

everything excellent. good location, great gym, large swimming pool, delicious breakfast.

parking is on natural soil and got muddy after the rain that day

is so noisy, i can't sleep with the sound of others rooms and hotel's laundry machines

parking logistic , entrance is too crowded at some hours.

no pool

place was just lovely: the rooms were comfy, the staff was friendly, the parking was safe

also a spa would be nice

parking outside the hotel internet signal very unstable atention to fix problems (nobody to attend)

spa is bad