the beds were comfortable and the included breakfast was good

wifi barely reached my room and i couldn t connect all my devices to it there

people, superb hospitality, great location, closed parking and the breakfast was very delicious

centric, comfortable room and size, big pool, the hotel is really good.

parking is quite a hike with luggage.

helpful staff, delicious and generous buffet breakfast included, parking included , comfortable

the restaurant on site and the breakfast buffet were excellent

t the buffet) was average

good location near centre but quiet with own parking

very good wifi too

was well located just outside (but within easy walking distance) to the city center, had safe parking just

off-street parking is included

the big and convenient car parking is located just opposite the entrance to the hotel

hotel offers water, coffee, tea and laundry service

familiar spirit - business trip, breakfast starts at 7:30am, we had to left hotel at 7:00 am - most of rooms

we like the indor pool and the garden area that had a very colonial style.

then we took our toddler to the pool which is indeed very nice however ice cold

the architecture, antiques in lobby, restaurant, pool and staff.

water in the shower was cold and the swimming pool was cold water

pool was warm and clean, furniture was old from 1960's, this is somtething that is most like the

easy to find. secure parking.

and the stairs are killing you no good for people on week chairs or kids with strollers no good wifi got never

i had some trouble with the wifi.

she was waiting for us at the door and kindly guided us to the parking area, checked us

parking is on natural soil and got muddy after the rain that day

spa is bad

parking outside the hotel internet signal very unstable atention to fix problems (nobody to attend)

temperature wasn't warm enough and, other than breakfast, lunch options could have been tastier but i know i'll

breakfast was amazing as well, and i appreciated the fact that they let me do a late checkout

i used the pool, sauna, and the spa parlor

i used the pool, sauna, and the spa parlor

the view, cleanest and great service at pool and front desk

breakfast

great wifi

the breakfast was good too

good wifi and tv

the front desk staff were excellent and spoke spanish and english the breakfast was amazing i've traveled all

proximity to the airport cleanliness complimentary breakfast

space is super clean, the staff were very friendly and the complimentary breakfast was surprisingly better than

very clean, excellent service, very good breakfast,all the stuff gather you with a big smile s

parking convenience

me the breakfast was good enough, the staff very kind and about location is a nice place if you are

parking they would not be responsible for tha car during the night the car was parked in their

utensils at breakfast

good location, breakfast

breakfast tasted good, the bed was comfortable and i loved the waterfall shower

breakfast on the day we were there was only ok - although it was cooked to order.

good breakfast

very clean, good breakfast, lovely staff

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

staff from kitchen / restaurant were too kind to offer me a pill and baking soda

parking was super uncomfortable

new building, great restaurant and gym

staff from kitchen / restaurant were amazing, they remembered my preferences for my everyday breakfast and

clean , pool, service extremely friendly ,high quality hotel

the parking was sufficient

the pool doesn't look very clean or clear...

i recoment this hotel 100% breakfast included buffet amazing location next to the freeway i love this hotel

the breakfast is the most disgusting thing i have ever eaten, the raw egg, the juice was watered down

parking for my motorcycle

the pool area was not clean and overcrowded

great facilities that include a nice gym, pool, spa, restaurant, and more

liked the covered pool

pool and hydro pool are advertised as heated, but they were both very cold during our stay

parking

good parking

room service from the restaurant across the street was quick and

plus the parking, yes it large enough but it is a mess since there are not designated spaces to park and the

social hour, kitchenette, laundry facility

my older son loves the small gym and i appreciate the spacious laundry room

super comfortable! great service, great hotel. plus, it is pet friendly :)

a great value with nice rooms with kitchen.

for 65 usd we got a fabulous suit with kitchen, king size bed, living room and big balcony dinner and breakfast

3-the receptionist failed to leave an open voucher, so every food consumption, even room service had to be paid

wifi not included

comfortable hotel, clean. room service was good and staff were courteous.

hotel is not a pool hotel

free wifi

laundry was quite fast, taking my clothes in the afternoon and returning it at

regarding wifi password without having to call reception

live music from bar filters in at what seemed like full volume

the pool was also full

i missed a gym

breakfast was absolutely fantastic

breakfast price was a little too expensive

breakfast buffet had a lot of great options, comfortable and clean beds.

parking at small underground parking garage but very difficult to slide in the spot

location, restaurant, wifi signal was good and personnel.

kind staff and great local breakfast

the staff was quite helpful and breakfast was really good.

breakfast was good and plenty of choice and the coffee was available 24/7

great breakfast! friendly and helpful staff.

my biggest complaint was the included breakfast: bread and pastries were old, dry, moldy

good choice at breakfast despite being very busy

wifi wasn t great, and location is bit far out

the stay included breakfast (though it wasn't mentioned in the reservation)

very limited options for included breakfast.

someone stole our trailer trail lights that was in our truck parked inside their parking lot.

nice parking area, right outside your room

delicious breakfast, spacious room with extra bed / crib for free

the breakfast that was included was the best i ve had in mexico

very good wifi

breakfast was okay, but didn’t like that they said the 2 kids with me would cost 50 pesos extra each child

breakfast- food and service fantastic

by chance i met the owners whom in reception whom at their own will gave me great info on laundry, restaurant

the amenities in the room are good, bed comfortable, wifi, fast and reliable

wifi password didn t work

refillable water - you have to buy water bottles off them instead of refilling your own wifi wasn't great in

wifi not so good.

also parking is extra and so is breakfast, unlike other similar places

it would suddenly spit water out, it was quite frightening for the kids

location, all staff were very attentive and helpful, fantastic mexican patio within the hotel, kids loved the

/ no wifi in rooms

i also appreciated to have secure parking

the size of the room was good. the tv and the parking zone is plenty.

the parking spaces are very accessible and practical.

breakfast and the evening time to spend on bar counter

the free parking is nearby and quite big

we had an extra charge for kids breakfast

bar is another thing

great valet parking room was comfortable great free wifi internet tv so you can log in your favorite streaming

concierge, valet and breakfast staff were exceptional

but then again its not that a big of a deal as my kids loves swimming in every hotel we stayed, and compared

the bed and pillows were super comfy. the breakfast buffet was very good. good value for money.

wifi

is a great location, the restaurants and bar are good

we could do an early check in as fortunately our room was ready

great location, very friendly staff, very good wifi connection

location wifi

free wifi with good signal in the room

close to all the sites to see and they have room service that's very quick

excellent breakfast options. pool was great for my 2 year old daughter.

everything excellent. good location, great gym, large swimming pool, delicious breakfast.

small but great gym, if you know how to work out the facility will be enough to get a good workout out

everything was pretty clean, the variety of the breakfast, the pool was warm and not so dirty.

was a mr in charge at the parking, he was really nice and

great location, great breakfast and friendly service.

wifi was not working properly for most of my stay, a member of staff made me experience an

also, it is hard to keep pool area clean due to birds roosting in tree

wifi can be wonky at times and very little english is spoken at this hotel

spa services were excellent and affordable

also, there is a very noisy bar just at the corner

parking lot is located several blocks away the hotel

they don't have their parking on site

the breakfast was included, we thought it was only a continental, but it had more options

breakfast was perfect way to start the day, and the location was perfect

queen upstairs) and the cutest and most delicious waffle house as part of the hotel to have breakfast

although the hotel doesn't provide breakfast, it shares the ground with chez waffle and the food was great

the breakfast is exceptional, with the exception of the

very nice historic building, early check in possible, spacious room

the breakfast could have been improved by more variety.

we really enjoyed the simple, but delicious breakfast set for us each morning

the breakfast and the service was great too

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and comfortable

has a parking right there, elevator, very close to exit roads of the city and 15 min from downtown, very

serviceable gym

hope they add more gym equipment and improve the wifi signal soon

hope they add more gym equipment and improve the wifi signal soon

wifi dropped continously

parking lot was super close to the rooms

pet friendly

they are pet friendly but then charge fees that almost double the cost of the room), had secure parking for

we liked that they were pet friendly with no hidden charges (many hotels say they are pet friendly but then

we liked the garden and the parking lot

we didn t check out the pool, but the breakfast was delicious

beautiful hotel and grounds, relaxing rooftop pool area

the pool open a bit late

spa does not have enough equipment or shower

the rooftop pool with the view on the cholula pyramid is unmatched

particularlyif it's your first time , having to enter the wifi onto your phone

great location for our needs, nice restaurant.for dinner and breakfast safe and secure parking .

bad, disappearing signal for up to ten minutes a time, worth thinking about if need a reliable wifi

great location for our needs, nice restaurant.for dinner and breakfast safe and secure parking .

were not clear about breakfast for kids under 2 years old

bad wifi

property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby

bathroom installations were not so good. wifi almost none.

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no

noisy bar opposite

no coffee, neither wifi although they say it's available. the towels were not changed.

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no

really bad wifi

parking is a few blocks away

safe & secure parking is attached to the hacienda

pet friendly

the parking lot is small

is so noisy, i can't sleep with the sound of others rooms and hotel's laundry machines

only small fault was the bar

sleep was amazing, proper secure parking, zero complaints

the bar was closed and restaurant was only doing takeaway to room all part of what i enjoy when staying

but there was no room service