mattresses were a little hard. would ve liked some details on wifi.

was very clean and the room was very cozy, the people working down at the bar were nice as well and let us eat

bar tender that checked me in and showed me to my room was lovely made me feel very

was not included but this is something the landlady of the bar informed me was under consideration, so i am

staff that i met was amazing, friendly and polite, the girl behind the bar made me feel more comfortable about

spacious room, well equipped kitchenette, complementary laundry room, complementary breakfast, pantry in reception

absolutely enjoyed our stay,the room was massive,it's a bonus having a laundry room in the hotel,staff were

to station; friendly, helpful staff; good breakfast; laundry facilities; comfortable

modern & clean, cooking facilities, laundry facilities, gym.

a self-service laundry room

they also lost some of our clothes for the laundry and it wasn t until the last day that they could locate

iron in room and laundry service is offsite so just to have an outfit ironed would have taken 2 days

would be lovely to have bags available in the room to store used/dirty laundry before returning to my travel

laundry and room service facilities are available on request

room need to have more options like iron box, cheaper options for laundry and a small fridge

laundry in the corridor

stylish and clean, wifi very good, room good size, bed huge, shower excellent nice balcony, the sea view (harbour

petals and strawbs for our honeymoon

breakfast, service variable, wifi slow and no free bottled water in the room

great location with free parking only 5 mins walk

ridiculously thin walls. got about 2 hours sleep. think i was near a laundry room or something.

pet friendly is an overstatement

also the unsecured warning on the wifi

is excellent staff are brilliant rooms are spotlessly clean value for money facilities are superb bar / restaurant

our kids loved staying here

the other night woke us up throwing a some kind of shipment--like a large round laundry packs--at 4 in the

cleaners were in the hallways hoovering, but the room had dirty laundry

room service closed

on site met with owner and as i booked through trivago i booked for my two kids who are 2 and 3 and the room

warm welcome, comfy beds, excellent room service

- wifi signal cut-off quiet early in the morning of checkout

i do think for the money they could have refreshed the tea bags on room service, but i m sure they would have

got back on saturday evening just after 10 pm and the bar was closed which we thought was a little early

presented hotel , amazing breakfast, lovely bar tender who we enjoyed chatting with, would definitely return if

also the spa function did not work

why are the fire doors wedged open by laundry bags

were given a key fob with no key, the receptionist moved us to a room next to the laundry cupboard where the

the bar is now open :) location is great friendly staff great breakfast great price

bar seemed to shut earlier than advertised 10

the staff were very welcoming and lovely, the breakfast was good

wet and had sticky slippery floors and was quite smelly as staff use them to transport bins and laundry

especially the 5am woke up call from the laundry lorry crashing around outside the window for an hour

there is a stench of damp as you walk in - realistically this is because of bags of laundry left at the foot

i'm not sure if it's the hotel laundry room but there was what sounded like a tumble drier next to my head that

room service with different options for kids helped when the little one was sick and the indoor pool, little

did you ask for a laundry bag and a price list

no crisps or bar snacks available which is bit weird when the kids want some crisps or peanuts.

a long day i decided to order room service rather than going out, unfortunately after several attempts at trying

no room service - with babies it would have been helpful

welcome. friendly atmosphere. swimming pool

then at 7am your laundry truck was right below our window - staff were wheeling bins over a corrugated ramps

helpful and accommodating staff, from our arrival at reception, help with luggage, friendly bar staff and service

travelled with our dog and we appreciated a pet-friendly approach, including the dog bed in the room and a gift

bonus that it is pet friendly in most of the hotel (although not the bistro but this wasn't a problem for us)

think i was charged £542 for one night is awful the room was so noisy above the bin collection kids coming out

the room itself was disappointing- the room was left dirty/dusty with the previous guests dirty laundry in the

hotel is frankly depressing, with wallpaper peeling off the wall and having to pass through dirty laundry

the bed was very comfy, and the room had a ceiling fan, coffee and tea, a chair, table, wifi, a shower/bath,

wifi access was great and breakfast was more

liked the fact it had its own gym and was located so close to everything

there was consistently bags of laundry spread across landings and outside bedroom doors mailing it difficult

also we saw too much of the underbelly of the hotel, bags of laundry over where, open crew only rooms etc

lack of safety as fire escape was full of towels and laundry

lack of safety as fire escape was full of towels and laundry

we were surprised by the space in our room. and the spa was our favourite feature

when we arrived there was dirty laundry piled up outside our room door and used crockery.

in bathroon around bath needs to be addressed, black in some areas(pet hate) also needs another shelf in bathroom

beautiful refurbished rooms , gorgeous cocktail bar and great breakfast

there is nothing to dislike there, except the 30 charge for the pet ( 15 would be enough)

the spa facility is excellent

i was unable to sleep all night as staff were doing laundry with machines on till the early hours (in an adjacent

the bar tender

the spa room was out of this world, they laid rose petals out for me and i proposed to my girlfriend

staff very attentive and the bar room is so quirky and it s rooms are sensational i m working my way through

cocktail bar was excellent and the breakfast was delicious

having to wait for clean ones as chambermaid said they were waiting on the laundry

the pool and sauna to relax, i didn't have time on the sunday so used the monday, the pool has kids swimming

spa, sauna, steam room, swimming pool, jacuzzi, gym, bar and restaurant seafront as a bonus

breakfast was outstanding

maybe too many kids in pool

liked the option of room service for breakfast especially as we had a sea-view room and the the breakfast was

lorraine gave me a treatment in the spa and i can honestly say it was one of the best i've ever had

room service and food was excellent and the bar was lovely to hang in

spa bath sea view

elevator is sketchy there s no room service there s little to no soundproofing so neighbours slamming their

members at front desk very helpful with advice on where to eat and location of place to do our laundry

loud laundry collection at 5am directly below my room.

laundry service was very bad

only shame disappoint tv for kids programme need

only shame disappoint tv for kids programme need

also being woken at 6am by your laundry service has definitely put us off using you establishment again also

also the lift , i lift for the whole hotel and staff doing laundry etc

laundry was still being delivered at 3 in the afternoon, tieing up the only lift

breakfast very poor room was noisy because of traffic, and laundry delivery at 04.30am

friendly staff free wifi nice breakfast good lift wide stairs ginger biscuits

from our first room as it was by some sort of ventilation system which was extremely laundry

room were above the hotel laundry and as such a constant noise from machines disrturbed sleep no fridge in the

30 we were woken by lorries either collecting empty bottles or delivering hotel laundry or supplies in trolleys

the room seemed to be next to the laundry cupboard and so we heard the house keepers going in and out collecting

early morning noise from bins being emptied and laundry, not good on a sunday

laundry was scattered down stairs

laundry everywhere, door to laundry open, and all over the floor downstairs near reception, piles

there was a lounge area but no coffee or tea available - there was a bar in another room that often had groups

value for money, location was ideal near to the sea front and near lots of restaurants, cafes and bar and

clean spacious room good service hotel bar great location very cheap

full meals and bar meals may be eaten in the olive lounge, although the tables are a bit low for the former

staff were helpful and friendly. hotel was in a nice location, good parking,

carpet wasn t hoovered well from a previous stay, rose petals and hair pins on the floor but wasn

lovely setting g and friendly. free parking

best music in bar and restaurant. big parking area in front of hotel. no noise from the street

wifi and parking were good. breakfast staff were pleasant.

nice room in a quiet location, plenty of parking

easy to get to and plenty of parking

location excellent. parking super easy. breakfast was enough but could have been slightly better

room cleaning free parking great staff

woken up by laundry collection. not enough shower gel/shampoo.

laundry truck at 6am was noisy and woke us up

a lovely evening meal in the bar with good choice of menu

staff, clean room, good hot food at a reasonable price, prompt and efficient room service, convenient location

we ate in the bar and the burger was amazing

plenty of free parking and free wifi

plenty of parking but just a bit too far to walk into town

all the necessary facilities (shampoo, lovely towels, wifi, etc

breakfast was very good and always freshly cooked

was lovely staff were so helpful room was perfect and breakfast spot on will be staying there

plus you check in at 3pm, then kids hour at the pool is between 4 & 5

little more atmosphere in the bar needed and the bed was extremely soft

i want to thank the receptionist, the restaurant personnel, the spa personnel, and everybody

old and unique property. spa facilities excellent

we were offered a table in the bar but that is a small room with round pub tables so that wouldn't have worked

check-in, check-out, help with laundry (i was late but they made it work) and changing my booking were all

agreed to early check in & late check out

slightly overslept due to night travelling before and gave us breakfast just after the kitchen closed, thought

room service was excellent

agreed to early check in & late check out

30 am possibly a laundry room restaurant menu limited for large hotel and hours of opening very short bar only

i wasn t aware you could not leave a pet in your room even to go out for dinner!!

i did love the small labyrinthy hallways, the kids found them very exciting

had the best time and the breakfast was

shower and sink water so slow no breakfast only continental watered down orange juice