ridiculously thin walls. got about 2 hours sleep. think i was near a laundry room or something.

wifi was great

the very central location, the early check in and the breakfast.

for amenities comfortable room, breakfast was very good liked that hotel would look after our luggage the day

for families as the double bed is a very thin uncomfortable sofa pullout, which we decided the kids would have

to station; friendly, helpful staff; good breakfast; laundry facilities; comfortable

close to the station, laundry

mini kitchen, laundry, pool table and amazing

absolutely enjoyed our stay,the room was massive,it's a bonus having a laundry room in the hotel,staff were

due to the laundry service too

i'm not sure if it's the hotel laundry room but there was what sounded like a tumble drier next to my head that

especially the 5am woke up call from the laundry lorry crashing around outside the window for an hour

there is a stench of damp as you walk in - realistically this is because of bags of laundry left at the foot

wet and had sticky slippery floors and was quite smelly as staff use them to transport bins and laundry

on our arrival so it was amazing that we could have some fun time swimming in the pool with the kids

then at 7am your laundry truck was right below our window - staff were wheeling bins over a corrugated ramps

couldnt access the wifi

bar staff were unfriendly and would almost describe as rude at times would like more extensive room service menu

travelled with our dog and we appreciated a pet-friendly approach, including the dog bed in the room and a gift

room service was delicious, but the waiter walked right into the room with it where my partner was

did you ask for a laundry bag and a price list

the room service was also amazing

bar is not great, staff do not know how to pour a guinness (the barman poured the guiness in one

hotel is very well located, i went with my kids and they enjoyed the pool

you need, the room was clean and smelt amazing, breakfast was outstanding and the gym, sauna, swimming pool and

hotel is frankly depressing, with wallpaper peeling off the wall and having to pass through dirty laundry

the room itself was disappointing- the room was left dirty/dusty with the previous guests dirty laundry in the

fantastic location / friendly staff / great gym

the 105 year old lift, the space & facilities - even a pool table

breakfast was delicious

the other night woke us up throwing a some kind of shipment--like a large round laundry packs--at 4 in the

cleaners were in the hallways hoovering, but the room had dirty laundry

accommodated for our pet without any problems

to get cider in the evening and cafe latte in the morning to our room from the room service was superb

also the wifi is a bit temperamental down there

was a little warm but the main thing was wifi was playing up, but that is being very picky

the boss was excellent staff was also as excellent location very good smack-bang in the middle bar downstairs

room also had a mini bar that was reasonably priced and lots of mirrors

stay the tv in our room didn t connect to the wifi so they amazingly upgraded our room to the best room they

enjoyed the walkability, breakfast and wifi service

iron in room and laundry service is offsite so just to have an outfit ironed would have taken 2 days

they also lost some of our clothes for the laundry and it wasn t until the last day that they could locate

room need to have more options like iron box, cheaper options for laundry and a small fridge

would be lovely to have bags available in the room to store used/dirty laundry before returning to my travel

laundry and room service facilities are available on request

also we saw too much of the underbelly of the hotel, bags of laundry over where, open crew only rooms etc

lack of safety as fire escape was full of towels and laundry

lack of safety as fire escape was full of towels and laundry

there was consistently bags of laundry spread across landings and outside bedroom doors mailing it difficult

that you had to pay extra to use spa and pool

when we arrived there was dirty laundry piled up outside our room door and used crockery.

location, room, lift, welcome, room service

room service food was very tasty

ordered my son fish and chips from the kids menu which came plated on a sheet of printed newspaper telling of

nothing! other than would have liked a gym to use at the hotel.

having to wait for clean ones as chambermaid said they were waiting on the laundry

hot water,but may because we duse it wrong way,and@sofa bed not comfortable for adault but for kids should be

good room service and fantastic bar

staff were helpful and polite when the sofa bed for the kids wasn't made in the room, missing bedding etc and

the family room with pull out bed and separate space (and tv) for kids was a huge bonus

i was unable to sleep all night as staff were doing laundry with machines on till the early hours (in an adjacent

to there best room and the heating wasn t working was cold all evening and couldn t use the spa bath because

lovely cocktails from the bar too

hoping to book a spa room in october

fuss for our request, i haven't been extra charged for delay on the check out and for breakfast room service

also no mention of wifi or how to get on it

squeaky bed and sketchy wifi.

very helpful staff. great cocktail bar serving lovely snacks and the breakfast was lovely.

the wifi was good and bathroom exceptional with large modern shower and jacuzzi

i would advise to book your spa treatments ahead of your stay as it was very booked up so i was very lucky to

members at front desk very helpful with advice on where to eat and location of place to do our laundry

loud laundry collection at 5am directly below my room.

laundry service was very bad

were very spacious with excellent storage, the restaurant staff were very attractive and the breakfast as superb

we went to the hotel's restaurant for dinner and food was good, there is also playroom for kids,what was a big

laundry was still being delivered at 3 in the afternoon, tieing up the only lift

breakfast very poor room was noisy because of traffic, and laundry delivery at 04.30am

also the lift , i lift for the whole hotel and staff doing laundry etc

also being woken at 6am by your laundry service has definitely put us off using you establishment again also

was really nice and freshly made, options in cereals were just basic i dont eat them but kids wants some variation

the room seemed to be next to the laundry cupboard and so we heard the house keepers going in and out collecting

room were above the hotel laundry and as such a constant noise from machines disrturbed sleep no fridge in the

from our first room as it was by some sort of ventilation system which was extremely laundry

30 we were woken by lorries either collecting empty bottles or delivering hotel laundry or supplies in trolleys

early morning noise from bins being emptied and laundry, not good on a sunday

laundry was scattered down stairs

laundry everywhere, door to laundry open, and all over the floor downstairs near reception, piles

value for money, location was ideal near to the sea front and near lots of restaurants, cafes and bar and

room service for some reason took the toilet paper away and didn t replace with new rolls but a

bar prices, well, hotel bar prices are always a bit over the top, i think

were given a key fob with no key, the receptionist moved us to a room next to the laundry cupboard where the

why are the fire doors wedged open by laundry bags

wifi password didn t work for ages and the tv kept buffering

don't really know, as didn't make use of restaurant or bar or other facilities.

a member of staff, seemingly on his way to deliver room service, saw us approaching, walked through the door

laundry in the corridor

i liked the deal where we could trade room service for 2 free drinks at the bar each day

very relaxed hotel staff really helpful, bar & restaurant is very good had evening meal and breakfast deal well

great staff and location. good size room and decent wifi

com and two weeks prior to the stay i had arranged balloons and rose petals and a bottle of champagne to the

the room was clean and the bathroom immaculate and free wifi is always most welcome

having the wifi code in the room would have been good

i liked that there was an upstairs outside space for smokers, free wifi, water and teas and coffees and shampoo

enjoyable evening in the bar with great food

the service was amazing. the food in the bar was delicious and the room was beautiful.

full meals and bar meals may be eaten in the olive lounge, although the tables are a bit low for the former

staff were helpful and friendly. hotel was in a nice location, good parking,

carpet wasn t hoovered well from a previous stay, rose petals and hair pins on the floor but wasn

lovely setting g and friendly. free parking

best music in bar and restaurant. big parking area in front of hotel. no noise from the street

wifi and parking were good. breakfast staff were pleasant.

nice room in a quiet location, plenty of parking

easy to get to and plenty of parking

location excellent. parking super easy. breakfast was enough but could have been slightly better

room cleaning free parking great staff

check-in, check-out, help with laundry (i was late but they made it work) and changing my booking were all

i had a room service meal and it was brilliant, nicely served on a tray with two people coming to deliver

partially sighted and has a broken leg, they went above and beyond to accomadate us, we only had breakfast but

the staff were very welcoming and room service very good

biggest disappointment was the quality of the free wifi

30 am possibly a laundry room restaurant menu limited for large hotel and hours of opening very short bar only

the wifi system annoying to have to keep joining.

also you allowed dogs in the hotel which i feel is unhygienic (we have kept pet dogs for years-not anti dogs)

free wifi was not very good

wifi network was very poor, i had to use my data from my mobile to get things done

laundry truck at 6am was noisy and woke us up

woken up by laundry collection. not enough shower gel/shampoo.

pet friendly they should make it clear on arrival where the pet is welcome to go

plenty of safe parking

ate in the bar one evening and had room service the other

friendly and big thanks to issizy hope i ve got that right who showed us round and did evening bar service

a gem of a place to stay - best of all was the friendly vibe - after a long drive a pint in the bar was required

breakfast was very good and always freshly cooked

our room was clean and quiet, and the wifi was good

breakfast more than adequate. parking was readily available in the area provided..