30 am possibly a laundry room restaurant menu limited for large hotel and hours of opening very short bar only

the wifi in the rooms is patchy

room service was great in the evening and i had a

the breakfast was excellent

no croissants for breakfast

check-in, check-out, help with laundry (i was late but they made it work) and changing my booking were all

wifi could be quicker

riom was clean and well equipped and breakfast was excellent, but the high point is the staff

nice room, large bathroom, comfy bed, nice breakfast, warm friendly atmosphere.

premium wifi was very poor

nice spacious room , clean and everything we needed, lovely breakfast , good location

, beautiful suite and the breakfast was fab , lots of choice something for everyone

nice room in a quiet location, plenty of parking

no room service. no towel change breakfast okay no one at reception desk

breakfast - lovely room - 10/10 staff 11/10

wifi was problematic, we may just have had bad luck and been there when the system was playing up

good parking

and was impressed with the quality of the food, the choice and the friendly and efficient bar staff and waiters

room was lovely and the spa bath was great

full meals and bar meals may be eaten in the olive lounge, although the tables are a bit low for the former

for money, not for couple but rather for families, the shower didn’t work, lots of people and kids in the spa

if you take kids the swimming times are quite restrictive.

the other thing we did find a bit strange was that even in the set time that kids can use the spa area there

the staff could not have been more professional and welcoming at both the spa and hotel

we all enjoyed the dinner and breakfast

laundry was scattered down stairs

laundry everywhere, door to laundry open, and all over the floor downstairs near reception, piles

tiny tv in room. wifi just wouldn't connect.

they don t offer elevators or wifi, so if you mind, maybe consider this point.

value for money, location was ideal near to the sea front and near lots of restaurants, cafes and bar and

from our first room as it was by some sort of ventilation system which was extremely laundry

30 we were woken by lorries either collecting empty bottles or delivering hotel laundry or supplies in trolleys

early morning noise from bins being emptied and laundry, not good on a sunday

room were above the hotel laundry and as such a constant noise from machines disrturbed sleep no fridge in the

the room seemed to be next to the laundry cupboard and so we heard the house keepers going in and out collecting

laundry was still being delivered at 3 in the afternoon, tieing up the only lift

also the lift , i lift for the whole hotel and staff doing laundry etc

also being woken at 6am by your laundry service has definitely put us off using you establishment again also

breakfast very poor room was noisy because of traffic, and laundry delivery at 04.30am

we requested for an early check in as we had been travelling from north of the country and arrived in brighton

members at front desk very helpful with advice on where to eat and location of place to do our laundry

loud laundry collection at 5am directly below my room.

laundry service was very bad

room service food and drinks efficient and freindly

room was ok for us and the 2 dogs - was lovely finding a clean, pet friendly hotel

i was unable to sleep all night as staff were doing laundry with machines on till the early hours (in an adjacent

the bar tender

spa facilities great

the staff were delightful, and the drinks downstairs at the bar were top-notch

early check in and late check were made available

didn't have breakfast but we had room service the night before-drinks and a bite to eat- we were v impressed

lots to do in brighton wifi

bar was exceptional (try the cocktails) the hideaway suite we had was stunning

the wifi was easy to get onto and worked fine

also no mention of wifi or how to get on it

were given a key fob with no key, the receptionist moved us to a room next to the laundry cupboard where the

why are the fire doors wedged open by laundry bags

location and free parking

nice clean, basic, rooms with free parking and a bus stop to town at the front door.

too small, resulting in exposed wiring being easily accessible, which, if you have curious kids staying in the

having to wait for clean ones as chambermaid said they were waiting on the laundry

the staff were able to sort out early check in for us which saved me a lot of stress from rushing around

was not included and have been charged 20 per day which is rather expensive also the swimming pool and spa

the pool and sauna to relax, i didn't have time on the sunday so used the monday, the pool has kids swimming

hot water,but may because we duse it wrong way,and@sofa bed not comfortable for adault but for kids should be

when we arrived there was dirty laundry piled up outside our room door and used crockery.

in the room i was in, i had no connection to make calls, but luckily the wifi was good.

pet friendly

wifi was poor.

breakfast is an absolute dream, everything you could want and room service is hot and tasty

there was consistently bags of laundry spread across landings and outside bedroom doors mailing it difficult

lack of safety as fire escape was full of towels and laundry

lack of safety as fire escape was full of towels and laundry

also we saw too much of the underbelly of the hotel, bags of laundry over where, open crew only rooms etc

so relaxed loved the spa and pool

then at 7am your laundry truck was right below our window - staff were wheeling bins over a corrugated ramps

room service was delicious, but the waiter walked right into the room with it where my partner was

wifi didn't work (my firewall), zero help when called reception

charged £30 for a kids bed though i thought that was already included in the price

very small complaint was the room service

the room itself was disappointing- the room was left dirty/dusty with the previous guests dirty laundry in the

hotel is frankly depressing, with wallpaper peeling off the wall and having to pass through dirty laundry

one thing that really let down our stay was that we asked to use the gym facilities after check out and were

breakfast is lovely and in such an ideal location

great customer service.clean. wifi with great tv

ridiculously thin walls. got about 2 hours sleep. think i was near a laundry room or something.

their complimentary pastries are so helpful when travelling with a family with small kids, it s very much

i was also allowed a late check out to match my train time to gatwick for my flight

was pretty great so can't fault anything asides from the wifi!

good size room. clean and tidy. bit tired. pet friendly which was great.

did you ask for a laundry bag and a price list

wasn't a fan of the restaurant or room service menu

we were too tired to deal with it that evening as i had to get the kids fed etc, my daughter who has allergies

no crisps or bar snacks available which is bit weird when the kids want some crisps or peanuts.

wifi was good and discounted parking next door

room need to have more options like iron box, cheaper options for laundry and a small fridge

iron in room and laundry service is offsite so just to have an outfit ironed would have taken 2 days

they also lost some of our clothes for the laundry and it wasn t until the last day that they could locate

would be lovely to have bags available in the room to store used/dirty laundry before returning to my travel

laundry and room service facilities are available on request

i'm not sure if it's the hotel laundry room but there was what sounded like a tumble drier next to my head that

there is a stench of damp as you walk in - realistically this is because of bags of laundry left at the foot

especially the 5am woke up call from the laundry lorry crashing around outside the window for an hour

wet and had sticky slippery floors and was quite smelly as staff use them to transport bins and laundry

leisure spa is great, food amazing

mini kitchen, laundry, pool table and amazing

a self-service laundry room

free laundry on

close to the station, laundry

spacious room, well equipped kitchenette, complementary laundry room, complementary breakfast, pantry in reception

i do think for the money they could have refreshed the tea bags on room service, but i m sure they would have

the boss was excellent staff was also as excellent location very good smack-bang in the middle bar downstairs

presented hotel , amazing breakfast, lovely bar tender who we enjoyed chatting with, would definitely return if

snacks and drinks in the room mini bar with nice glassware

poor wifi

cleaners were in the hallways hoovering, but the room had dirty laundry

the other night woke us up throwing a some kind of shipment--like a large round laundry packs--at 4 in the

room service although advertised

service from start to finish nothing was too much trouble for the staff fantastic breakfast and room

great location, pet friendly, nice and clean place. nothing more to wish for.

breakfast and dinner in the hotel restaurant were amazing

the allocated parking space was tight & our neighbours car got damaged so we moved to main car park which was

parking outside and right on the beach

the hotel staff were friendly and extremely helpful we were able to book the indoor pool for the family swim

bunk beds a bit small for adults. breakfast could have been better.