tv didn't work on wifi

of a lift, decor tired, there was a wedding in the room next to the restaurant with people and kids running from

felt sick had to leave early, get the kids out of it

breakfast excellent and bar was cheaper than the pubs around

staff were very helpful with providing dinner room service and a phone charger!

there was quite a drama as they lost my laundry and this was

swimming pool was closed throughout our stay due to a technical issue the jugs and bowls on display could do

bath, fridge, room service

gym excellent

the hotel has very nice gym and spa facilities

property is very dated, windows not doubled glazed so it was noisy, we were next to the laundry room, staff were

the bar area and location were the best parts.

peeling wall paper in bar area was also shocking visually

bar staff young and could do with more training however they were very pleasant

location,the the bar,the the friendly happy polite staff from bbb front of house,to bar staff, catering and

room seemed to be next to the laundry room

laundry let them down as had t change twoels that were marked

get me from my room to reception,i was lucky to come across a vey kind gentleman (he was taking laundry in the

in and were given our keys, we found our room not ready at 3:30pm with the door wide open and a laundry bag sat

room offered not acceptable too noisey ( loud humming from adjacent laundry) i paid for upgrade to priviege room

location, good value, great breakfast included, premises attached to a quirky pub, cute little roof terrace with

veggie breakfast option was delicious, plus there was a selection of extras to help yourself, including

the full english breakfast included was brilliant cooked to order & kept us going the entire day til the evening

room has everything you need, comfy bed and good wifi

great breakfast. great location.

location very handy and we were able to use their laundry facilities

laundry service offered

the bar area was comfortable & welcoming with great choices of ale for my husband

further out from winchester than i thought but easy enough to book a taxi and there was free parking at the pub

we did not use the restaurant and bar but both looked very cosy and nice

from the bar were well ebelow standard

also, some of the room service food was a bit hit and miss

gymnasium not integrated into the building and quite small

lovely cocktail bar and

we particularly enjoyed the bar looking over the great lawn

location of the room was right at the far end of the hotel again; this time overlooking the laundry collection

cleanliness, all the laundry was piled up hallways with no cleaning staff in attendance, made the place look

it s set in a beautiful woodland, singing birds can be heard, big windows that open wide, the pool is open

the comfortable bed and the in room wifi

comfortable bed and great breakfast nice that's it pet friendly too

room was next to laundry so got the hum of washing machines all night

room was dirty, both the laundry and crockery

absolute stunning place. beautiful rooms, quality food and a stunning bar area.

lovely, spacious and clean room with bunkbeds for the kids

lunch service - nothing savoury at all until kitchen opened at 5pm

the pool and it s area need a deep clean

clean, new, nice pool and kids club

clean facilities. comfortable bed, good food, and lovely play area for kids.

excellent, hassle free, reliable wifi. great hot shower. easy to book. friendly staff.

the staff at the bar and restaurant were fantastic and we enjoyed our food

pet friendly, great breakfast, close to my family so very convenient, bad weather so late arrvial

excellent location, great value comfortable room, and great choice for breakfast.

room service was not available due to a function

wifi was a bit slow

nicely at reception, shown where to park as i had trailer, to which they accommodated with no issues :) room

no laundry service

we paid 148 for one night only to find out our veiw was of the laundry and the bins at the back

laundry deliveries early am

i overlooked that kids are not allowed in the pool on weekdays

were told that kids couldn't use the onsite facilities before we went

bottled water was not provided as should have been,and dirty laundry bag left in room on second day, otherwise

food and laundry still on table etc

room was next to the laundry so i could not have the window open as an extractor or something that was making

wifi was rubbish

ency) on sunday 17th in bar/lounge and polish girl from nisa on breakfast duty on monday 18th november

noice at 7am when the laundry van turns up and starts loading and talking loudly

there are always laundry racks stacked up outside

noise from laundry below my room

one wee niggle our room 121 was right adjacent to the laundry cage station at 07: 15 the lorry turned up to

laundry trucks outside the room woke us up loading all the line, directly next to room

but in a narrow corridor a pile of sheets and a laundry bag is a trip hazard

thin duvet- we asked for a second and room service bought it up no problem - shame the original was so thin

great breakfast.

location right in the middle of romsey, breakfast was very good and good choice on menu

the bar was very inviting and the bar staff were great

unhelpful, i walk with 2 crutches and she saw me struggling but didn't attempt to move any of the laundry bags

wifi was fast and the infrastructure was modern

comfy bed fast wifi hot shower

breakfast was plentiful and items were replenished whenever they started to run out

we tried out the adventure golf course in nearby hedge end, which was great fun

no laundry service available. this was important for my trip.

was spacious, with a view of the golf course

the rooms were spacious and comfortable, excellent restaurant where breakfast is served and very friendly staff

room was roomy and clean, breakfast was great, something for everyone and the kitchen even made porridge and

knowledge of the menu and bar menu was excellent and she even made a point of checking with the kitchen on one

noise of the laundry woke us up occasionally

the bar staff were also really lovely

lovely grounds, large spacious room and comfortable bed

good room, good facilities, good breakfast, lovely staff - what's not to like?

gorgeous lake and lots of room for kids to

* no laundry service

there is also public laundry right across the road

ceiling was about to fall through, the room was damp and mouldy, the oven was missing from the kitchenette and

free parking

the wifi is not working. other than that absolutely wonderful, quiet and restful

comfy bed. decent breakfast. parking.

free parking

i was charged 15 extra for the 'pet' room

good free parking

my pet hate, no easy access to shower gel when you actually have a bath

all the dirty laundry everywhere

laundry/dry cleaning service

it was clean not that i can say that about the corridors leading to it filthy and cluttered with laundry carriers

i was in the corridor and i can hear the guy swearing from the laundry room bearing in mind i have 5 years

bins and laundry were left outside our room until 6 pm , and again early the next morning as we were in

laundry facility in house would have made things easier

choice of pillows and comfy bed. breakfast was nice. wifi works really well.

ample car parking space

the staff were very helpful and friendly, room was very clean and breakfast was great

when we checked in, they gave us gift vouchers for the kids covering drinks and meal deal as they were too old

no car park or laundry room

good location to the port for a cruise. there was a laundry a few blocks away from the hotel.

in the event the room was next to a laundry room where there was a clear sound of

there is no guest laundry.

breakfast lovely & kids room movie night was a great touch

in the room it was not evident how to enter, confirmation of meal times and what to do with laundry etc

dirty towels in room. room also very noisy woken up by laundry vehicle every morning at 6.00.

for a spa break only things available was a tiny sauna and small pool jacuzzi was out of order as was the

for a spa break only things available was a tiny sauna and small pool jacuzzi was out of order as was the

pet travellers beware

the ibis budget across the parking lot has a laundry which we used

cousin who we were with has a medical condition and was bleeding quite a lot so asked if they did laundry and

i liked the idea of having a nice little bar serving alcoholic and non alcoholic beverages right next to the

staff are amazing and so helpful providing us with an early check in and late checkout

very good breakfast and strong wifi

no laundry (although many travel websites say it does)

the laundry is rather expensive to use

laundry

best part was that it had a laundry area to wash and dry clothes

it was close to cruise dock and train station. had laundry, had the basics.

while it indicated when we booked that laundry was available, it was only the ability to send out laundry which

prepared by the kitchen was average - local restaurants were better value for money; no in-house laundry service

are no complimentary microwave oven and laundry services, which is very inconvenient for customers with long

free wifi- was good

staff was great, room service was great, the restaurant where we had breakfast was pleasant, everything was

willing and able in recommending laundry facilities close to hotel

perhaps we were above kitchen or laundry room but it was at times rather unbearable

price, location, and getting laundry service.

wifi didn t really work in our top floor room but it wasn t a problem

and the cleaner who just came to the room god knows what for did not clean or do our beds and my kids would do

i liked the style and the beds were comfortable. the kids loved it.

for three people stay two nights the closest lift to our room was out of order there was dirty laundry in the

laundry provider lacks any kind of quality control, in turn reflects very poorly on the facility

had to chase a bit for my shirt to be returned after laundry

good size rooms fully equipped and very clean and the green thoughts to the laundry!

the door to the storage room was left open on multiple occasions, allowing you to see the dirty laundry, which

they blamed the laundry but with only 8 rooms carry spares

location, really helpful staff who helped us find a laundry, comfortable rooms with huge bathroom

unsecured wifi

there was free wifi

a lot of unnecessary details yet i had to wait 10 minutes for someone to address problem with wifi, and in the

it would be better to have refrigerator, hot breakfast, and laundry service.

quick which was great with the kids, hot and inexpensive

do have to have a car to get here but once settled you have the pub and adjoining solent hotel bar and restaurant

noisy neighbouring rooms with kids screaming at 7.30am on a sunday morning!

come on a bottle of water for kids

un happy, couldn't book anything, used jam and marmalade pots at breakfast, dirty laundry not bagged all up

we were very happy with the gym

the bed was comfortable and the wifi reliable

only problem we had was the phones in the room had a technical issue, we had trouble calling room service

for room service at bar

the grounds are lovely, parking is very good and the whole place is everything you want from a country hotel

no instructions of any kind in room, couldn't find out how to call reception, no idea if had room service and

beautiful area, lovely staff, fabulous room, breakfast was delicious.

wifi was weak

they were busy with the wedding and yet they accommodated my request for an early check in with only an hour

drinks at hotel are really reasonable and the reception and bar area is nice and modern and welcoming

great spa and lovely staff

spa facilities were brilliant and again very clean

lack of ev chargers

good spa with two saunas and the bubble bath

room seven had the laundry vent near our window

easy access to the motorway great breakfast very helpful staff secure parking

the staff were very helpful and gave us room service to enable us to have a drink in the quite of our room

i booked the breakfast to be room service (no charge), i was not disappointed, it was amazing

the parking was a bonus

bags of dirty laundry sitting there waiting to be collected

car parking extremely tight even for smaller vehicles.

parking a bit tight due to outside refurbishment

cracking bar & service

breakfast for a king

furniture very tired small tv quite old difficult to get wifi laundry bags left in coridoor

our room there was laundry sheets hanging over the banisters

didn t flush properly, room not as clean as it could be,dirty laundry lying at the bottom of

wifi unreliable

liked the bar and tv with england scoring 5

the laundry collection van driver was rude.

laundry service limited availability on weekends is a problem as well as limited restaurant

to room room was lovely garden view lots of lounges to escape to and read a book or a nice bar lounge for a

calm atmosphere, friendly staff, comfortable room, lovely breakfast

had room service on the first night and the food was piping hot when it arrived and very tasty

laundry left in corridors for the duration of our stay, room hadn't been aired and had a stale

everything, size of room, breakfast, cleanliness and the people.

was very comfy, soundproofing from road was very good, ample parking available and garage was convenient

when i called for room service i was told

wifi signal was poor in room.

having the laundry done and a delicious evening meal.

plenty parking, recommend you stay here if in the area

with a queen size bed which was very comfortable - the room was of ample size and excellent wifi

wifi was very slow and weak iny room, too slow to stream tv

spotlessly clean. very friendly. easy parking. nothing too much trouble

the hotel offers laundry service, but we were told no service after we arrived, sending an email to management

when i asked about launderette or laundry service, i was told we would need to find one nearby

our son said room was boaring. more look like grown ups not for kids

rooms clean and spa free on my stay

wifi coverage in room, and room decor and facilities were dated

free ev charging

kids were upset they had to leave, they loved the pool!

really good room service - lovely fresh and hot food, delivered promptly and with a smile.

the late check out at 2pm was also great

staff gave us a late check out so that we could change before travelling home