our room there was laundry sheets hanging over the banisters

didn t flush properly, room not as clean as it could be,dirty laundry lying at the bottom of

furniture very tired small tv quite old difficult to get wifi laundry bags left in coridoor

the room was clean and comfortable, large bed, good size tv, good wifi signal

the room was lovely, both the room service and breakfast were delicious.

room seven had the laundry vent near our window

24hrs bar and staff responded fast and care for great

very quiet location and parking at the back

complimentary parking on hotel grounds

excellent position. reception staff very friendly. breakfast very appetising.

bags of dirty laundry sitting there waiting to be collected

kids play area in restaurant

wifi was unrestricted so not encrypted or password protected, it was very slow when it did work,

(wifi signal very poor and temperamental, room service at an additional charge per order,and not clear instructions

the wifi signal was poor. the lack of 13amp sockets in the room.

the health spa was also really lovely and definitely worth using

the spa was nice after 8pm it was adults only and nice and quiet

good spa with two saunas and the bubble bath

drinks at hotel are really reasonable and the reception and bar area is nice and modern and welcoming

continental and full english if you wanted, tea and coffee and selection of juices , enjoyable breakfast

un happy, couldn't book anything, used jam and marmalade pots at breakfast, dirty laundry not bagged all up

food from room service was ok. breakfast was good value for money. staff absolutely lovely.

cute kids welcome pack, little dressing gown and slippers

and that meant we had to join a waiting list to use the pool etc, not great for a family with kids who may not

bit over priced ,if staying at hotel, shouldn't have to pay for pool and spar separate

it would be better to have refrigerator, hot breakfast, and laundry service.

didn't see any options for room service

plenty of free parking, good wifi and very good onsite pub / restaurant.

large rooms, stylish, clean & comfortable. prompt room service and tasty food options

brand new place, shame that they hadn't paid more attention to soundproofing, kids running down the corridors

dirty towels in room. room also very noisy woken up by laundry vehicle every morning at 6.00.

in the room it was not evident how to enter, confirmation of meal times and what to do with laundry etc

), and would be nice to have had a few more options for room service menu - like sandwiches / smaller plates

kids liked the breakfast and swimming pool

and the risotto was amazing other than it looked like they gave me a kids portion but other than that it was

bins and laundry were left outside our room until 6 pm , and again early the next morning as we were in

all the dirty laundry everywhere

it was clean not that i can say that about the corridors leading to it filthy and cluttered with laundry carriers

laundry/dry cleaning service

i was in the corridor and i can hear the guy swearing from the laundry room bearing in mind i have 5 years

kids were upset they had to leave, they loved the pool!

lifts - spin door kids

the hotel was elegant, clean and pet friendly. the bed was comfortable and clean.

think that the 30 charge for our pet dog is is far too expensive

both my kids enjoyed it too which dosent happen too

full english breakfast, large library of naval/military volumes, pool, guest laundry, game room, bar and

the laundry facilities were great

also, the laundry room was convenient

guest laundry

i discovered a laundry room, a swimming pool and a well stocked bar

one lift, in use by cleaners so you have to wait a long time and hope it s not full of laundry sacks so you

staff were so friendly and helpful we had a brilliant stay, and the parking was an added bonus

location for early check in a portsmouth harbour condor ferries, very close to gunwarf keys staff very friendly

to ask at desk about wifi - they could have offered info

the food is also good, the staff is very friendly, parking is free

however i am sure that hotel deliveries (food, laundry) must be able to get closer that would have enabled me

clean laundry left outside room

bed sheet still stained after laundry?

machine straight up doesn't work, you have to collect your laundry from reception rather than have it delivered

quality breakfast we found riubbish in the bins in our room dirty laundry in corridors poor maintenance/ room

noise of the laundry woke us up occasionally

british manor house great grounds for a little stroll nice spa bar staff chap was great (his kids name is logan

friendly, convenient parking, very nice bar and bar staff, bedroom very comfortable, tea and coffee in rom

i had a wonderful stay here overnight for a work trip but managed to grab an hour in the pool area before it

lovely food in restaurant and bar facilities were fab a little getaway became a gem of an escape from the norm

i asked about laundry services and was not helped,

no laundry small room

the lounge area was comfortable and the wifi worked fine at a good speed

wifi was good as well

evrn had ev charge points

needed a late check out and they were extremely helpful

the wifi is also excellent

good location, quiet, comfortable bed with more than adequate bathroom ok free wifi

the wifi was very good and checking in and out was seamless

very nice staff, nice room and shower,wifi, and location good too. all was ok for me!

laundry trucks outside the room woke us up loading all the line, directly next to room

cold should have been fixed since christmas i was told our room was above a heater vent by the laundry room and

bed very comfy, outlook cages of laundry!!

laundry delivery outside our room early morning

one wee niggle our room 121 was right adjacent to the laundry cage station at 07: 15 the lorry turned up to

noise in mornings when laundry was collected.hard pillows!

laundry and room was tiny for the price you pay

the offer of wifi code, and 2 key cards instead of 1.

great staff. brilliant breakfast. good vale for money

ordered room service once and unfortunately the food quality wasn't the best

is nothing not to like about queens hotel although a laundry service would have been helpful

had meal in the bar which was great

all the staff very helpful as usual,beautiful building,free parking and good value for money.

ceilings and a four poster bed for the adults with a secure en-suite twin for the kids was perfect

bed not too noisy even though they had a wedding downstairs good wifi signal in room room a decent size for a

with bikes ,and needed a hotel that we could store them ,very helpful stored them in the laundry room ,even when

good standard of accommodation, clean and fresh laundry

the room was great, the location was fantastic, there was even a laundry on the next block

at checkin, we were not informed by staff of the wifi details

very poor wifi meant i couldn't work well in my room

wifi was almost nonexistent

poor wifi. and my double bed was 2 mattress put together.

no cleaning wifi not working no tea provided

free wifi

no cleaning. wifi not working no tea provided

no laundry service available. this was important for my trip.

drinks in bar were a little exoensive

bed is huge, great hotel gym, very clean, sky sports

we had a baby with us we used room service & found the portions slightly small for cost of

only disappointment was the pool my 11 year old was so exited to use the pool but it was a spa only for over

having the laundry done and a delicious evening meal.

plenty parking, recommend you stay here if in the area

owner, clean bright room with everything we needed, superb breakfast and great choices, easy parking

off road parking available

wifi was very slow and weak iny room, too slow to stream tv

generator in laundry running all night caused us to have very poor nights sleep

for two days a note slipped under the door to say short staffed told to go and get any clean laundry and toiletries

laundry facility and lack of staff to deliver meals to room

we had two rooms for our family of two adults and two teenage kids

wifi is great in all areas

unhelpful, i walk with 2 crutches and she saw me struggling but didn't attempt to move any of the laundry bags

free wifi

staff super friendly at reception, great wifi and room was very comfy!

wifi was great which is a big deal for my kids

great buffet breakfast

with a 15month old we decided to have room service and the food was excellent

in addition, the wifi password we were given didn't work, there was no shower gel in the shower and no receptionist

and comfortable rooms, strong wifi to be able to do work, great location to be able to see friends, family and

comfort, location and pet friendliness

all good but only a mini bar in the room would be a bonus.

hanging off of the wall, my room overlooked the courtyard where the hotel had crates of dirty laundry ready to

about the place that why i m booking in march two night and having a kids party there

friendly staff, clean and welcoming and having a hungry horse restaurant and bar is an added bonus

the choice was then to eat in a crowded restaurant was screaming kids

makes it ideal for coming with the kids

easy parking

breakfast was very good, something for everyone, good selection of cereals/granola/yogurt

the breakfast was

breakfast fantastic - we really loved our stay, the honesty bar and the views - thank you

the room was smaller than advertised, the wifi connection in that room simply didn t work- thus not as

i recommend the oat pancakes for breakfast they were delicious

lovely rooms, staff, breakfast, dinner and location.

parking was also very easy

bar efficient

parking, friendly staff, lovely period decor, beautiful bedroom and bathroom with a separate bath

guest kitchen was well equipped and clean, and would definitely use more if i was staying longer

no wifi available in room

location, lovely bright, clean bedroom, bathrooms and kitchen

amazing facilities, shared kitchen and lounge/dining area was really good. great location.

wifi dropped in the room

locale and mostly helpful staff except for making available the listed laundry facilities

the price asked for me to wash and dry a load of laundry was twice the local launderette.

but the hot buffet full english breakfast could have been much better if served fresh from the kitchen

wifi had weak signal, breakfast was quite salty

quiet in the room being so close to road, little kitchen in room.

* no laundry service

there is also public laundry right across the road

had a kitchen but no cuttlery or plates or glasses

unpleasant kitchen smell from kitchen downstair

acrid smoke coming from the kitchen at bottom of stairs

only thing that could enhance the almost perfect stag would be access to laundry facilities

also the kids enjoy the pool a great deal

outdoor area with lavender sauna, friendly staff, great food, very relaxing, lovely views, good wifi connection

only downside would be the breakfast

very clean, staff were absolutely brilliant, room service, food was excellent

location, really helpful staff who helped us find a laundry, comfortable rooms with huge bathroom

they blamed the laundry but with only 8 rooms carry spares

wifi was flakey at best. parking is poor and as an extra cost was a bit of a surprise.

early check in no prblem.great room

excellent bar and restaurant

perhaps we were above kitchen or laundry room but it was at times rather unbearable

price, location, and getting laundry service.

the wifi

the rooms were nice and clean and the bar was really nice.

24 for breakfast but only got two bowls of cereal for the kids, two coffees, some toast and 2 glasses of juice

good size rooms fully equipped and very clean and the green thoughts to the laundry!

for three people stay two nights the closest lift to our room was out of order there was dirty laundry in the

the door to the storage room was left open on multiple occasions, allowing you to see the dirty laundry, which

laundry provider lacks any kind of quality control, in turn reflects very poorly on the facility

had to chase a bit for my shirt to be returned after laundry

no car park or laundry room

good location to the port for a cruise. there was a laundry a few blocks away from the hotel.

in the event the room was next to a laundry room where there was a clear sound of

there is no guest laundry.

arrived very early plane into southampton arrives 8am

willing and able in recommending laundry facilities close to hotel