i asked about laundry services and was not helped,

no laundry small room

was very loud location, the wifi was not working during our stay and kettle in the room was broken

lovely comfortable bed, good breakfast, pet friendly

breakfast was lovely and so much choice

with bikes ,and needed a hotel that we could store them ,very helpful stored them in the laundry room ,even when

the room was great, the location was fantastic, there was even a laundry on the next block

good standard of accommodation, clean and fresh laundry

wifi is terrible with poor reception or none at all

my bed, shower was fab, loved having kettle, tea, coffee in my room and wifi and tv

free wifi

no cleaning wifi not working no tea provided

ve stayed here a few times and noticed, wifi although free, which is great

poor wifi. and my double bed was 2 mattress put together.

no cleaning. wifi not working no tea provided

the wifi was very good and checking in and out was seamless

reception - clean - wifi worked well - a very average room but got what we paid for

good location and friendly staff good wifi signal extremely helpful allowing us to leave several large luggage

wifi is not very good.

needed a late check out and they were extremely helpful

clean laundry left outside room

machine straight up doesn't work, you have to collect your laundry from reception rather than have it delivered

we were in room 101 which was next to the laundry room and we had loud machinery noises and

quality breakfast we found riubbish in the bins in our room dirty laundry in corridors poor maintenance/ room

bed sheet still stained after laundry?

the laundry facilities were great

i discovered a laundry room, a swimming pool and a well stocked bar

full english breakfast, large library of naval/military volumes, pool, guest laundry, game room, bar and

also, the laundry room was convenient

guest laundry

laundry and room was tiny for the price you pay

noise in mornings when laundry was collected.hard pillows!

room service was fantastic and very helpful

know about the wifi non-connection, why just couldn't get whats app working

it s been out of order for a few months now and you couldn t get to use the pool because the kids kept having

one lift, in use by cleaners so you have to wait a long time and hope it s not full of laundry sacks so you

private, free, safe car parking available less than a minute away

sushi menu, decor, staff, breakfast - very quick to arrive

to ask at desk about wifi - they could have offered info

the car park was used as a walk-through by local kids

is nothing not to like about queens hotel although a laundry service would have been helpful

we had two swans made out of towels and petals on the bed, felt very special

outdoor garden , bar was amazing, it was like being abroad

was great, i took my dog and had no issues going into the bar etc with her, little extras for my dog was included

ceilings and a four poster bed for the adults with a secure en-suite twin for the kids was perfect

there was a problem with wifi on the second day of my stay but staff helped to find resolution

in addition, the wifi password we were given didn't work, there was no shower gel in the shower and no receptionist

the restaurant and bar was closed

the web site the pictures i believed showed the bar in the same building ,but it wasn't

all good but only a mini bar in the room would be a bonus.

hanging off of the wall, my room overlooked the courtyard where the hotel had crates of dirty laundry ready to

next to a driving range and golf course

location, great for the kids with the wacky warehouse they had a right bundle in there

i came early and they provided me with early check in for free which is extremely appreciated

no room service and no extras tiny kettle for tea and coffee

for two days a note slipped under the door to say short staffed told to go and get any clean laundry and toiletries

generator in laundry running all night caused us to have very poor nights sleep

laundry facility and lack of staff to deliver meals to room

breakfast was good, shame no fried eggs! kids loved the pancakes. location was perfect

the food available from bar wasn't nice atall and hardly any choice

pet friendly, clean and accommodating staff

good room service breakfast

pool was a big bonus as the day we stayed, it rained all day long and this kept the kids happy

m) was easy to organise

very fresh and clean rooms. ev charging for free

the staff were very helpful with our need to get laundry done quickly, helping out with the hotel laundry

laundry needs updating - sheets though clean were rather off-white

service at reception, bar and restaurant

old building with modern decor, friendly, helpful staff, nice breakfast with plenty of choice, bar and beer

old building with modern decor, friendly, helpful staff, nice breakfast with plenty of choice, bar and beer

bags of dirty laundry sitting there waiting to be collected

cracking bar & service

were great, requested early check in, no problem, bar staff, waitresses and owners all very

it was perfect for me and my kids

it was conveniently located for us as we were visiting family and for £98 for 3 (1 adult and 2 kids) was worth

furniture very tired small tv quite old difficult to get wifi laundry bags left in coridoor

didn t flush properly, room not as clean as it could be,dirty laundry lying at the bottom of

our room there was laundry sheets hanging over the banisters

to fill out form for wifi

the room was clean and comfortable, large bed, good size tv, good wifi signal

room seven had the laundry vent near our window

the wifi was difficult to connect to but once you where connected it was fine the bed is smaller then

very quiet location and parking at the back

good parking

work trip, very friendly, clean, lovely food by room service, good value

amazing facilities, shared kitchen and lounge/dining area was really good. great location.

the wifi didn't work at all.

easy check in,friendly helpful staff in the bar downstairs, great location, perfect for me for a few days

the kitchen & dining room included

no wifi available in room

the price asked for me to wash and dry a load of laundry was twice the local launderette.

locale and mostly helpful staff except for making available the listed laundry facilities

bar food is excellent the scampi is the best i ve had, very fresh and well

the only problem is the wifi

no room service

fantastic leisure facilities - for once a hotel with great gym, very hot steam room, hot sauna, lovely bubbly

the pool facilities are good, loved the sauna and hot tub

i'm not sure if they were understaffed in the kitchen for the number of guests (they were still very nice and

nice rooms good bar great location for our needs

spa didn't provide

only thing that could enhance the almost perfect stag would be access to laundry facilities

very spacious hotel, great spa facilities and extremely courteous friendly staff.

space, bathroom & view loved the pool & jacuzzi

breakfast was fantastic, sausages were delicious and the poached eggs were amazing

outdoor area with lavender sauna, friendly staff, great food, very relaxing, lovely views, good wifi connection

breakfast and dinner were outstanding

food - the breakfast was very good with a full menu and in a beautiful room

wifi was inconsistent which is probably a problem with iowgenerally

lovely welcome, wonderful restaurant and bar and great location!

beautifully designed bar which served a range of cocktails

un happy, couldn't book anything, used jam and marmalade pots at breakfast, dirty laundry not bagged all up

the pool was great

no 2 in the face the staff have been really friendly and the hotel brilliant food is good gym and pool great

and friendly welcome at reception, good size room with a sitting areas as well, bar and restaurant is done to

atmosphere is cozy and nice,rooms are nice and clean,the swimming pool and jacuzzi are the best

it would be better to have refrigerator, hot breakfast, and laundry service.

room service was available but there isn t anywhere to eat dinner in the room

tv wasn't working well couldn't stream my phone wifi was working but not on the

free restaurant room service was great addition

brand new place, shame that they hadn't paid more attention to soundproofing, kids running down the corridors

in the room it was not evident how to enter, confirmation of meal times and what to do with laundry etc

dirty towels in room. room also very noisy woken up by laundry vehicle every morning at 6.00.

relaxing pool & steam room

wifi login using facebook, twitter, google etc gives access of personal information to the hotel

for a spa break only things available was a tiny sauna and small pool jacuzzi was out of order as was the

breakfast was certainly a highlight with no food spared

did everything possible to make our stay enjoyable, including offering to dry wet clothes and golf gear for our

there is easy car parking, 1gbt wifi, an honesty bar and terrace for summer morning breakfasts

the character, position, service and breakfast are all first class

not their fault, but wifi signal was almost non existent in our room.

all the dirty laundry everywhere

it was clean not that i can say that about the corridors leading to it filthy and cluttered with laundry carriers

laundry/dry cleaning service

bins and laundry were left outside our room until 6 pm , and again early the next morning as we were in

i was in the corridor and i can hear the guy swearing from the laundry room bearing in mind i have 5 years

having the laundry done and a delicious evening meal.

property is clean, breakfast is amazing. location ideal. off road parking

wifi was very slow and weak iny room, too slow to stream tv

restaurants/bars a car ride away. wifi slow at times.

property was easy to find with parking