wifi was a bit slow

of room service after 9

easy parking

him we find this a great hotel to stay outside but close to city with advantage of onsite parking a big advantage

the walk to the breakfast room from the hotel was fine when we went due to

ev charging point handy, location is within a few miles of everything, food was cooked/ presented

vomited and the staff were so nice and helpful as i got the area cleaned up and my wife took the kids back to

have to pay a service charge for room service if you order from your room, but if you order at the bar to your

room was clean, enough space, good wifi, badhroom was nice and clean.

he worked at the bar to

food and laundry still on table etc

bottled water was not provided as should have been,and dirty laundry bag left in room on second day, otherwise

room was next to the laundry so i could not have the window open as an extractor or something that was making

ordered room service for my daughter, nice food which was delivered quickly, exactly what was needed

pool or spa given the space you have entertainment for the evening would have been a good idea kids menu could

there is also public laundry right across the road

* no laundry service

to the river hotel with cocktail bar and good vibing music staff very welcoming and

get the best value out of your money, had free coffee free parking and free wifi

parking, good size room, bathroom small but functional, excellent shower with great pressure, bar on site &

no laundry service

laundry deliveries early am

we paid 148 for one night only to find out our veiw was of the laundry and the bins at the back

location, parking facilities, restaurant, whole hotel in general

great no kids in the swimming pool after 5

unhelpful, i walk with 2 crutches and she saw me struggling but didn't attempt to move any of the laundry bags

the breakfast was excellent and the room was very clean and the facilities in the room were excellent

place was clean ud83dudc4cgood breakfast and such a good price

best staff. 24hr bar and menu which was very convenient. excellent value and super comfortable

breakfast was good my partner was very happy i would have preferred tomato instead of beans and a

no laundry service available. this was important for my trip.

room excellent the most comfortable bed, room service exceptional staff amazing.

was spacious, with a view of the golf course

only disappointment was the pool my 11 year old was so exited to use the pool but it was a spa only for over

we love the bar and restaurant downstairs and the balcony views of the cricket pitch

wifi very poor and unsecured site.

we were really happy to hear that it is a pet-friendly hotel

value, great location, plenty of parking

free parking

all members of the team lovely restaurant food very nice charlie's bar very cosy free overnight parking close

location of the room was right at the far end of the hotel again; this time overlooking the laundry collection

cleanliness, all the laundry was piled up hallways with no cleaning staff in attendance, made the place look

wifi was a bit hit and miss, but the hotel itself was great

wifi is excellent, and hotel is innovative in layout but got everythiing right

wasn't a dislike but they were working on upgrading spa facilities which was a shame

room was next to laundry so got the hum of washing machines all night

room was dirty, both the laundry and crockery

com says pets/dogs are not allowed in the hotel, they are

good wifi

perfect to stay before playing at ampfield golf club, just 1 mile away

there are always laundry racks stacked up outside

were placed in the room next to the laundry room there were times of the day it was very loud and i had to call

noice at 7am when the laundry van turns up and starts loading and talking loudly

laundry trucks outside the room woke us up loading all the line, directly next to room

cold should have been fixed since christmas i was told our room was above a heater vent by the laundry room and

there is no guest laundry.

good location to the port for a cruise. there was a laundry a few blocks away from the hotel.

in the event the room was next to a laundry room where there was a clear sound of

no car park or laundry room

free wifi

noise of the laundry woke us up occasionally

all the staff seemed to be kids and frankly clueless

very easy access and parking in front of hotel

was only here for 1 night and didn't use the bar or restaurant

when i got to my room i discovered a room service continental breakfast was on offer for earlier which would

the ibis budget across the parking lot has a laundry which we used

cousin who we were with has a medical condition and was bleeding quite a lot so asked if they did laundry and

breakfast superb staff friendly,foods hot.

it was clean and central. excellent wifi.

room clean. good facilities. free wifi. staff excellent staff. no faults. price excellent

no laundry (although many travel websites say it does)

i was happy to find laundry facilities after a two week cruise

easy location from train station, staff very helpful, laundry onsite to use. breakfast was good.

best part was that it had a laundry area to wash and dry clothes

the laundry is rather expensive to use

are no complimentary microwave oven and laundry services, which is very inconvenient for customers with long

prepared by the kitchen was average - local restaurants were better value for money; no in-house laundry service

while it indicated when we booked that laundry was available, it was only the ability to send out laundry which

room service and in-room breakfast very poor

great hotel, fab breakfast and room, staff were lovely

perhaps we were above kitchen or laundry room but it was at times rather unbearable

price, location, and getting laundry service.

food was super along with happy hour in the bar in evening

couldn t find the wifi password maybe they should right that down on the key card

the only disadvantage is the wifi, which i never managed to access from my room

willing and able in recommending laundry facilities close to hotel

good size rooms fully equipped and very clean and the green thoughts to the laundry!

for three people stay two nights the closest lift to our room was out of order there was dirty laundry in the

laundry provider lacks any kind of quality control, in turn reflects very poorly on the facility

had to chase a bit for my shirt to be returned after laundry

the door to the storage room was left open on multiple occasions, allowing you to see the dirty laundry, which

location, really helpful staff who helped us find a laundry, comfortable rooms with huge bathroom

they blamed the laundry but with only 8 rooms carry spares

there was free wifi

mini bar in the room was well stocked

early check in no prblem.great room

laundry facility in house would have made things easier

quiet nights sleep and good breakfast

apart from the unruly kids, this was a very pleasant experience with generous opening times

we required an early check in due to a funeral and they were fantastic helps to make it as easy as possible

good parking for my truck, good wifi and tv, good food and breakfast

but in a narrow corridor a pile of sheets and a laundry bag is a trip hazard

all the serving bar and restaurant staff were great, flexible and very helpful

its rare we have a night without kids, and so we both woke up feeling like new people

despite the central location and a bar on the ground floor, there was no noise at night; it s a pleasantly

breakfast was excellent - we chose the hot option although the buffet choice looked pretty good

location, good value, great breakfast included, premises attached to a quirky pub, cute little roof terrace with

bed was really comfortable and the wifi worked well

rooms, lovely staff and a great breakfast

room has everything you need, comfy bed and good wifi

the full english breakfast included was brilliant cooked to order & kept us going the entire day til the evening

it was clean not that i can say that about the corridors leading to it filthy and cluttered with laundry carriers

all the dirty laundry everywhere

i was in the corridor and i can hear the guy swearing from the laundry room bearing in mind i have 5 years

laundry/dry cleaning service

bins and laundry were left outside our room until 6 pm , and again early the next morning as we were in

room seemed to be next to the laundry room

room offered not acceptable too noisey ( loud humming from adjacent laundry) i paid for upgrade to priviege room

get me from my room to reception,i was lucky to come across a vey kind gentleman (he was taking laundry in the

laundry let them down as had t change twoels that were marked

in and were given our keys, we found our room not ready at 3:30pm with the door wide open and a laundry bag sat

property is very dated, windows not doubled glazed so it was noisy, we were next to the laundry room, staff were

some breakfast items was very over cooked make guest aware the mini bar is complementary

king lounge & bar were very good and the setting typically old very british style

location,the the bar,the the friendly happy polite staff from bbb front of house,to bar staff, catering and

peeling wall paper in bar area was also shocking visually

early check in, friendly staff.

patchy free wifi

the room was lovely and the breakfast excellent, the wifi was also fast enough to work on

wifi didn't work in our rooms

good amenities: hot water kettle & coffee bar in room, iron & ironing board, hair dryer & good wifi

it would be better to have refrigerator, hot breakfast, and laundry service.

room , the twin rooms for the kids was even better than the adults double bedroom

gr@t room good balcony good facilities for eating bar etc. wifi was very good

amazing place, close to paultons park & local beaches :) kids didn t want to leave

staff in the bar and restaurant were great.

un happy, couldn't book anything, used jam and marmalade pots at breakfast, dirty laundry not bagged all up

for room service at bar

the pool and spa were still closed due to restrictions (which was a shame and i look forward to come back and

unfortunately is a waiting list for the swimming pool and jacuzzi

location was great; car parking, big size and quiet room; good facilities; wifi

there was quite a drama as they lost my laundry and this was

i like bar and restaurant with nice wine selection and delicious food

couldn't get the wifi to work in my room

nice bar area

no drinks menu on room service.

in the room it was not evident how to enter, confirmation of meal times and what to do with laundry etc

dirty towels in room. room also very noisy woken up by laundry vehicle every morning at 6.00.

seems very pet friendly

free onsite parking also very

the area and grounds the building was amazing and spa health area was pritty awesome to

service, room service accuracy, breakfast 30 mins late on 1 day

the calm elegance of the main house, reception, reception rooms, bar and various restaurants

comfortable bar, dining room and lounge

soggy vegetable crisps at room service

plenty of parking

kitchen seemed under staffed, replenishing was slow

the room was clean and airy and the spa a very welcome visit after a long drive

it would be nice to see the up keep of the upholstery and decor in the rooms and pool

spa facilities were brilliant and again very clean

have liked some seating around the pool to relax and read a book, but it s not that type of spa pool

laundry service offered

location very handy and we were able to use their laundry facilities

free parking onsite

free parking and free wifi

great pub in a small town outside wincester. good parking on site. good food.

having the laundry done and a delicious evening meal.

property is clean, breakfast is amazing. location ideal. off road parking

with a queen size bed which was very comfortable - the room was of ample size and excellent wifi

good off road parking

spotlessly clean. very friendly. easy parking. nothing too much trouble

room seven had the laundry vent near our window

enjoyed a very tasty scampi and chips from the bar menu on the terrace which i m looking forward to having

the bar and restaurant is well priced and the food is excellent

was nice and cosy bed was comfortable clean and tidy nice location close to everything i needed breakfast was

male guest group making far too much noise in the bar treating the place like a works canteen with loud laughter

furniture very tired small tv quite old difficult to get wifi laundry bags left in coridoor

our room there was laundry sheets hanging over the banisters

didn t flush properly, room not as clean as it could be,dirty laundry lying at the bottom of

wifi although free, you needed to sign in to cloud

wifi unreliable

bags of dirty laundry sitting there waiting to be collected

breakfast was superb come again

above and beyond, very helpful and friendly , great breakfast and room service

are very friendly and rooms are a good size, loved how pet friendly they are my dog always enjoys our stays

hand gel on arrival and on the bar

staff who were cleaning the rooms in the main hotel were all sitting in the hallway sorting the laundry (some

the staff were great . especially marco who helped us with our laundry .

she hung our coats in the laundry and couldn't have been more accommodating

i was there for cycling and i had to put my bike in the laundry room, which was fine for me but a pain for the

(she hung our coats in your laundry room) we had a drink in the bar before bed on saturday night

the only experience that wasn't 100% was the breakfast

room service closed quite early.

for business guests, the wifi is very very poor.

graham was so friendly and helpful at the bar in the evening

efficient service. very clean. very good breakfast

also the new laundry arrived at 7

30pm there was dirty laundry and cups/glasses left in the hallway, also had cups missing from tea making tray,

good car parking, restaurant and bar

we ate in the bar where the food was so fresh and well cooked

dog friendly staff were excellent, the fact you can order from the restaurant & eat in the bar or the pub is

old furniture, tiny bed, no view, no slippers, no hairdryer, no laundry bags, no minibar, bottle of water from

the spa area is being refurbished, it s still useable, we will be back to see it finished

the spa facilities and the menu variety

menu not up to the standard of the rest of the hotel a sheet of paper was more akin to a bar menu

) good internet wifi

amazing facilities. pool was lovely and room was spacious with comfortable bed.

had a great time at the hotel. room service seemed so fancy :)

we were attending a wedding we requested an early check in and were very grateful that they were able to oblige

it has excellent facilities like spa, swimming pool and gym and hydrotherapy spa

good choice of drinks at the bar and very