excellent location. nice pool area and lobby.

breakfast was great and our server was super friendly and helpful

parking garage vs closer front door type parking

is only about 14 miles from downtown, but has a shopping plaza in the parking lot with great places to eat

breakfast cost

clean guest laundry facility

need to fix the laundry, facilities, and breakfast could use some other options like some turkey sausage and

kitchen in the room was wonderful, and breakfast in the lobby was outstanding, many choices for

not enough parking spaces

the breakfast was awesome

we liked having laundry facilities too

the breakfast was excellent

likes the full service that you provided,outdoor pool, basketball/tennis court fire pit all good

great room with separate bedroom and full kitchen we enjoyed watching the kids play basketball

breakfast staff very polite and eager to help. thank you!

i love the convenience of having a kitchenette and laundry facilities

laundry facility could use more washer/dryers or even a coin machine.

parking area is a little to close to each other for parking

loved the gym, my kids loved the pool, the rooms were clean, we brought our dog and didnt get charged extra

the hotel was pet-friendly, very clean, and attentive to any needs we had during our stay

soda machine on each floor and laundry room

the room, breakfast, hospitality

that and no actual breakfast just 2 bags with a couple items and there was myself and my 3 kids

the parking lot was well lit

there was a huge group outside and in the lobby with kids throwing food all over, in the elevator and on the

it was very kind for the hotel to dry our laundry since their dryer was inop

host was very helpful and kitchen workers were friendly

the complementary breakfast had plenty of choices

i also love the breakfast in the morning

smaller gym and pool, but overall very

four floors, pool, laundry, vending, and gym

wish more choice for gym

access to any and everything you need including electric charge stations, adjoining parking lot with a mod

my door of the room and trying opening it with key and he was successful, we all wake up and my kids was screaming

wish there was hot breakfast

services and niceties such as corkscrew availability, free water and bottled water, and guest laundry were a

free laundry facilities

pool opened, breakfast to go bags with the dinning area closed and great customer

lousy wifi

clean, friendly staff. breakfast was good and had a good variety.

the fact that they are pet friendly with lots of green space is everything

too noisy. kids were running the halls too much.

always gracious, quiet and pet friendly!

everyone was really nice the room was very clean and comfortable and the pet policy is wonderful

the shuttle and the friendly staff.

great location and property. service was excellent. amenities and spa were amazing.

they greeted you before you could even see them, catered to you at the pool side and in room service just spot

very clean, tastefully decorated. excellent room service with a delicious breakfast.

the spa experience was relaxing and a must

shuttle service to the bowl was helpful

laundry room was out out of order and i needed to use facilities

the hallways smelt and the laundry smelled like something had died in it

gym was extremely hot. laundry room only had 1 washer working.

everything it was nice clean peacefully kids really enjoyed

very comfortable. good location. great breakfast. great staff at front desk.

the bistro or the bar was not open

down to the front office to pick up cream and sugar nothing is brought to your room anymore the pool is closed

hoping coffee bar can reopen after covid ud83dudc4d

breakfast buffet needs improvement

the bar wasn’t open and they only serve breakfast on the weekends

a lot of foot traffic. trash cans were full. no. breakfast

pet friendly and has all you need for prepping food.

flight to panama was canceled and they helped her with dishes, pots and pans, upgraded her wifi and much more

to check in at noon, but were told we would be charged extra for early check in

zero supplies or amenities in kitchenette

laundry room could certainly use some cleaning

it ended up getting so late that we just decided to wash them ourselves at the on site laundry since we had

they have laundry facilities, a basketball court, a gym with a peloton, reclined bike, elliptical, treadmill,

large rooms with full kitchen. everything is well maintained and clean.

pool could be bigger

the pool and nice music

they were short staffed, and we were there for 3 days with no room service

so many renovations. couldn't use gym or pool

it was a plus to have the gas station across the parking lot and the lake in the back

like that it's a clean, safe area, free parking, that food can be purchased if wanted

the only think worked was the wifi

breakfast was not a breakfast, sorry but a cup ofcoffee and choice between a couple of white bread

no breakfast

was no breakfast the only food on the property were $3 twix and snickers bars

no breakfast of any kind and it said breakfast! no coffee in room.

sherell the breakfast/laundry attendant it was truly a blessing to get a cup of coffee every morning

have a free laundry facility for the guests

customer service , suite , breakfast, laundry room

and i loved the free happy hours, big breakfasts, indoor pool, sunny courtyard, and free laundry

el hotel tiene piscina indoor y te ofrece un laundry grande y sin costo

the pool and the gym were closed.

location, safety, parking, lobby.

pool are was great

appreciate the stocked kitchen and amenities in the room

i had anything negative it would be that breakfast did not include those of us that are vegetarian or even vegan

not enough parking

clean rooms as well as pet friendly but couldn't smell or see where pets had stayed

i have never been charged a daily pet fee at any hotel

are always clean and staff is always courteous and accommodating the free breakfast is a

the wifi was really slow if it connected at all.

breakfast was excellent and i chose the hotel for the location.

had run out of to-go breakfast bags.....no fruit left.

breakfast was delicious and warm. very satisfied.

the hampton inn provides breakfast every morning

no fan in bathroom, which is a pet peeve, because everything in the bathroom gets wet with humidity

from 3am on there was rolling of laundry bins and carts, banging and bumping

very quiet building. i was right next to the laundry room and never heard a sound.

you're hotel chooses all white bed clothes, your laundry game needs to be flawless

laundry facilities were higher than expected

it s been this way a while & it doesnt appear that s changing anytime soon laundry is limited & expensive

laundry devices were excellent, available, when became necessary, and priced reasonable for use

availability of clean laundry room, little

wifi didn't work on my computer, teen was not too happy about it.

the inside pool was still too cold. need some more heat in the pool.

our room(s) were cleaned everyday and breakfasts were excellent

laundry room is conveniently operated by credit cards. location is close to many businesses.

someone took away our laundry bag while our clothes were washed

laundry $4 to wash and dry ridiculous and no special rates for one's with extended stays wow that's

you need for a short stay but they need to update the kitchenette and the bathroom ( glass door standing showers

was unable to connect to the wifi almost the entire stay

laundry, room had previous guests items that smelled rancid

wifi in room 220 doesn't work the humidity smells on the room were too strong

the worst part of the stay was the internet/wifi was terrible and didn't have work

the fitness center machines did not work . it would have been nice to have some free weights .

we didn't have breakfast

breakfast was ok,need grits on menu,and the biscuits could bake a little more

kids enjoyed the pool

if you don't have a 4th floor room you can hear people walking above you and kids running up and down the

nice indoor pool and very friendly staff

the hotel is pet friendly, which made my wife happy that she could bring her ms

the room close to the main hotel laundry

onsite laundry, convenience store, and plenty of parking

i was unable to relax because of the shady people hanging around in the parking lots at night

onsite laundry, convenience store, and plenty of parking

marks on my truck like if people were posing next to it or leaning on it while hanging out in the parking lot

also very clean, great team members, lit parking, and competitive price

was you after midnight listening to cars race in the parking lot of bjs parking lot and popping the loudest

i like the fire pit area near the pool

i did not use the gym for this short trip but i liked that the treadmills were in front of a glass wall that

great breakfast, with a variety to please all

having to pay for laundry.

the hotel was down a tree lined drive i was glad the parking lot was

also loved that they were pet friendly but the rooms do not smell like it at all

also since the hotel add said fully equipped kitchen, i was expecting pans and dishes

the only place to sit was in front facing the parking lot

i had to request clean laundry/linen and toilet paper

lovely outdoor pool, managers reception with free drinks, free parking, free hot breakfast with a mto omlet

secured wifi my mac would not let me use it someone was cooking and the whole building smelled appliances

i didn't like that it was roaches in the bathroom and kitchen sink

location was great, my kids were happy. great lighting for parking

it also has guest laundry, which we needed traveling with a toddler

wifi, friendly staff

entrance to parking lot was a little tricky.

i didn t use it, there was an indoor pool/spa

good location and ample parking. welcoming staff.

great breakfast and friendly staff!

staff at front desk was great. breakfast was good. kitchen staff was great.

room and breakfast

i did not like unless the housekeeper need to at least ask u do u want clean towels or need any room service

i liked the convenience of having a fitness center

laundry on site, breakfast options and helpful/friendly staff

the pool being down i had my child with me and it was her birthday

breakfast but should have been included in price of room

it s a good standard, wifi is quite fast

water needs to be available at breakfast

about laundry was told there was no customer laundry facility desk attendant very abrupt and

there is no laundry facility or laundry service in the hotel.

they only clean the room every three days?????? no hair dryer. no laundry bag

property didn t have a place to do laundry

laundry broken, pool out of use and staff couldn't care less

so i washed my own linen in the laundry room

we also checked in the first room we were assigned to was not cleaned and still had trash, dirty laundry, and

laundry room and hallway bathrooms across from my room which had a smell from one or both

laundry room policy is not ideal

the laundry room

stayed in room 231, aperantly there is a laundry room next to it

my room was opposite the laundry/maids room every morning loud voices disturbed my sleep

polite (forgot her name but she was tall) and she informed me that the room had no place for my kids to sleep

the hot breakfast options were a bonus

with curtain you can tell the property of nothing been renovated for years the gym was small with five instruments

the patio/pool area was spectacular and was lit up nicely at night

nice pool area and restaurant

the bar closed early.

wifi was non existent

you get the 7th floor, avoid the rooms next to or across the gym

laundry room is useful but needs a good clean

is a great hotel, from the two room suite with kitchen, breakfast, pool and deck, gym, laundry, location, upkeep

laundry was very clean and that was appreciated

almost nothing to say ! perhaps that i would like ham for breakfast

breakfast was good, location was excellent. room was quiet. hotel very pet friendly.

the laundry room

gym quite sparse and small. was too warm.

very clean, excellent breakfast and most importantly wonderful caring staff

easy access and good parking. quiet and clean

free parking and free breakfast. rooms were very clean and comfortable.

2 tv's and tables and chairs, small snack and convenience area to buy things by the front deck, laundry: 2

the pool was a good plus to finish our day in this hot weather, and it s open until 10pm

breakfast was very good. we really liked the kitchen and spaciousness of the room.

pool hours

pool: i read an earlier review of how the pool is only 4 ft deep, but she couldn't see the bottom

the gym was very nice also

trey also surprised us with room service and robes for our anniversary

was looking for a hotel in the area with room service for an early breakfast as we had to leave early for work

front desk did not provide wifi password

didnt like that they allow pets but, wouldnt let that keep me away

property good laundry facility nice pool- water is good cool

a bit in need of that same updating, and these days, it is always a good idea to put a grab bar in the

staff was very rude we asked the bar for some limes and they told us they dony have any but when i asked for

the room and common spaces were clean and well maintained, and the pool was lovely

pool was nasty couldn t let my 3 yr get in wifi didn t work

my kids didn t

parking nearby

spa was still locked due to covid.

noisy f or kids running up and down hallway

overall design, fabulous location, free parking.

omg finally a hotel with free laundry!

pleasant indoor and outdoor space, helpful and courteous staff, free morning coffee, fantastic gym

the gym would've been nice to work out in if i had stayed

felt safe, very clean, pet friendly.

clean gym with plenty of equipment for a good workout

smoke free rooms but with how the ac units are set up, a person smoking outside the smokey air is pulled into

ease of check-in, free breakfast, and up to date clean room

smell of marijuana around building. no smoking should include this.

loved that it had an outdoor pool

the woman who did the breakfast was very personable

staff has been absolutely unhelpful and uninterested in helping us track down a bag of dirty laundry that was

vending, ice and laundry on different floors, its confusing

they also didn t have change available for the laundry facilities

helpful staff laundry room for extended

several times to get extra shampo and a laundry bag

loved that you all had laundry facilities as well

we had a non-smoking room, our room still smelled like smoke

beds were comfy, breakfast was ok.

being i had a smoking room was a little surprised the bathroom had no fan.

the pool was a short walk from our room

guest laundry

i was going to use laundry room at 6:00 am , my key card was deactivated

parking was tight.

the breakfast was also good

breakfast didnt have regular sausage, they only had turkey

basic things like kleenexes,do not disturb signs,and laundry bags were missing

visitors need to create airwallet for the laundry, being able to tap ypur card or phone would be easier

very clean. modern lobby. good parking and easy access with the card key. friendly staff.

the pool was closed during my stay.

the gym was too open, and it was small

laundry facilities worked properly and efficiently

laundry machines was not working properly and had to pay twice to make it run

charged me for early check in bring i was early had no place to go until check in at 3

the little nook area by the kitchenette was a nice little surprise

kitchenette sink was not cleaned from last guests

only downsides i noticed were that the wifi could be a bit more reliable, and the pool hours went quite late

were bugs in the kitchen and bathroom

order in hallway and people with pets doesn t have control over animals especially when they are above you

the pool was down the night we was there and we was not aware that was a bummer but all was okay

nice to have free wifi, but you have to keep logging in every 10 to 15 min

i had to go buy a new suitcase, find a laundry mat to put all my belongings through a dryer and have been

our room was right beside facilities laundry & housekeeping making for very noisy days & no naps

staff first put us across from the laundry with 3 staff who we asked if it would be loud

running all day an night loud bottom floor near door that you hear open and close an any wanna do laundry you

clean for a older hotel wifi was not working breakfast was convienant and good except for eggs

accept cards for laundry rooms

the amenities despite the pandemic. the pool, breakfast and very clean

free breakfast was in a bag

the pool wasnt very clean, the services at the hotel could be explained better

also, they should have at least one security guard patrolling the premises outside in the parking lot so to

staff was horrible we waited 20 minutes before we went looking and found the guy standing in the laundry room

when i called to ask for some he told me it was too late that they can't get in the laundry room

wifi stopped working and we kept being told that nothing was wrong with the internet on their end

wifi

booked as a smoking room and there were no ashtrays at all either

laundry room

very friendly and helpful, 2 laundry there

no wifi. ants in the room.

gross no wifi

nothing it had no wifi and a ransome smell

laundry

damage to all rooms, breakfast ran out of everything , had to take my own towels to laundry too

would like bacon with breakfast

view was of the parking lot, but i didn't care for my purposes for this trip

the parking lot lights were so bright

apparently the laundry room had a leak because there were towels and sheets all over the lobby floor soaking

like weed the vending machine and laundry detergent machine took our money and they shrugged it off

it smelled like sour laundry and marijuana throughout the whole building

no change for the laundry room

have just finished doing some laundry and the sheets on my bed we're not quite dry and there are no towels in

this hotel also had the cleanest guest laundry i have ever seen

and sorry, but personally hate the same eggs, sausage, bacon, waffle breakfast set up

great room and service! after bring at carowinds for the day the bar was perfect!

it was also a bar there so it was really no need to leave the hotel

the breakfast wasn't very good and most of the food was gone when we got there.

laundry room only had 2 washers and 2 dryers

a lot of options for delivery, there's a reasonably priced laundry room and dishes/pots are provided or available

vending machines in hot laundry room

guest laundry is available and vending machines for snacks and drinks

to take their own room trash to outside dumpster and carry their own dirty towels & linens to laundry, to receive

the stairwell system is confusing making it hard to find vending machines/laundry while also being disgustingly

didn t get clean towels only certain days was laundry day

the laundry facility.

didn't like how the room attendants didn't check the wastebasket under the kitchen sink

no light in the kitchen. it was real dem in the room trying to eat at the the table

pool, fitness facilities, laundry

no guest laundry room

the gym is small

the swimming pool for the kids and the hot tube for me

he addressed us right away and even offered a late check out because we got in so late

it was nice and clean, but it was located across the hall from the laundry area

vending machines and laundry were out of order

the laundry was broken the ice was broken the majority of the vending machines were broken the pool was

the room we had, had a broken curtains and less laundry towels.

laundry facilities were ok

the dryer in the laundry room doesn't dry the clothes all the way.

the pool really didn t look clean

beds make a lot of noise and you can hear kids running or dancing above

breakfast was sausage patty and small cheese omelette - both were very bad

i can t wait until you are able to serve a hot breakfast again

we had to travel every other day to a laundry mat to do our

about this place it has everything that i need if i could change something it would be the laundry using quarters

no laundry room

the room was nice, the laundry facilities was great and the breakfast was tasty.

the room was clean and spacious. breakfast was decent. guest laundry was tidy and accessible.

the wifi says you're connected but you cannot get connected to the internet

had requested a non smoking room and the room i had stunk to high heaven of cigarettes

it was written up in the advertisement there was no breakfast served

a non-smoking room with a king size bed, checked in got to the room to fight with the door so it would

are really sensitive to cigarette smoke, my boyfriend is allergic, and even the non smoking rooms smelled like

laundry available in the

love the full sized kitchen and huge bathroom with laundry area

very good for family! kitchen and laundry very helpful! big room space!

love the full sized kitchen and huge bathroom with laundry area

parking was unavailable saturday night and we had neighbors who played loud music early in the

also, the laundry facility was not functioning and that is something i could have used to watch dirty soccer

cleanness, laundry facilities, abundant breakfast, efficient service, and friendliness.

wifi was down my entire stay.

pool was nice! staff was very friendly!

breakfast was great there were, so many choices

the only draw back was the small pool. you feel crowded if more than one family is in there.

pool was a bit small

the indoor pool and workout room are well maintained

the pool was nice and clean small but good for the children to splash around in

pool was small.

the price was good and it has a pool and laundry facilities

laundry smells like mold

the breakfast could have had better choices.

front desk workers mainly over night was very rude and disrespectful she told me on u have kids make sure y�

1 worker who was always very rude an nasty towards myself, my kids and my visitors

cool that it has laundry

location of my room was next to the laundry room

the laundry center was a little outdated and could use some extra love.

we also utilized and appreciated the pool and laundry room

my son was grateful for the 24 hour laundry facility and the availability of the fitness center

parking, free breakfast, gym and pool area, laundry on site

to the hotel tired from work at 11 and decided to do laundry then bc im not much of a morning person to wake up

the breakfast was excellent, great variety of healthy options and tasty waffles

kids loved the indoor pool

no closet, mini ironing board, kitchen was very small, only room for one person at a time.

we were on the ground floor near the laundry, gym, pool and lobby

didn't particularly like the breakfast choices

excellent wifi, perfect location off interstate

we were on the ground floor near the laundry, gym, pool and lobby

was a bunch of kids running the halls, banging on your doors all night long

room was clean and comfortable. breakfast and coffee was very good

the breakfast should have had more options and not just eggs. overall will definitely be back!

there was a really nice continental breakfast included with our room - eggs, sausage, fruit, cereal, assorted

the breakfast was good and the room was clean. airport shuttle was also convinient

quiet good breakfast fast food nearby if you really need it gas station across the street and good mex tex bar

we were traveling from ny and needed to used the laundry area they had laundry soaps and fabric

appreciated the laundry facilities

it had a nice gym and laundry inside the hotel

and clean laundry machines for $2

very nicely organized, clean and pet friendly.

they told me the washer/dryer was on the wrong floor and sent me to the staff laundry refrigerator didn

friendly helpful staff, plenty of parking and convenient to shops and activities

the wifi was awful the room lighting was bad and very limited parking

they accommodated my request for an early check in

the wifi connection

the bar wasn't open

had great stay and the staff was really nice, damon and day and the woman who worked the bar the night of my

the staff were friendly. the gym was state of art.

i appreciated the gym and cleanliness of the rooms

there is a bar in the lobby that you can order food from

comfort great breakfast laundry facilities price

service & staff were awesome; cleanliness; great space in rooms; kitchen area; complimentary breakfast & service

communication, free breakfast daily

and the parking was a bit much seeing that we had to share spaces with other hotels

the fact that the pool was not open yet.