they are making beds in there smoking rooms with burnt sheets to charge customers for it

loved that it had an outdoor pool

outdoor pool available and open

they always had fresh breakfast out

the woman who did the breakfast was very personable

loved that you all had laundry facilities as well

parking lot may have been

breakfast was very good

pool wasn t open/available

breakfast is very good

the laundry room

parking lot was different but had options to enter with hotel key without having to walk around to

about this hotel was exceptional from the breakfast, staff, pool, room, just everything

pools closed and gym understandable due to the covid-19 situation but kids wasn t happy

free parking and free breakfast. rooms were very clean and comfortable.

wish they would serve some sort of breakfast. right now, none.

room was very very run down, they had free wifi, however i could not get anything to load on my computer

had wifi, a mini fridge and a microwave with a nice size room containing everything i wanted and needed

no breakfast.

were dirty, had unknown carpet stains no tissues supplied had a large dining type area but no breakfast supplied

soda machine on each floor and laundry room

the breakfast was kept full and checked frequently

the kids were seen helping with a large load of garbage the next morning

the room, breakfast, hospitality

we were there for a football event so the kids used it as a snack

services and niceties such as corkscrew availability, free water and bottled water, and guest laundry were a

free laundry facilities

staff hospitality, comfortability, free wifi, check-out time.

very poor wifi connection!

we liked having wifi access

breakfast buffet needs improvement

no complimentary breakfast

the lobby was super nice, so was the rooms and bar area.

location close to the event where i needed to ho, free parking.

hoping coffee bar can reopen after covid ud83dudc4d

no breakfast

breakfast was not a breakfast, sorry but a cup ofcoffee and choice between a couple of white bread

was no breakfast the only food on the property were $3 twix and snickers bars

the only think worked was the wifi

no breakfast of any kind and it said breakfast! no coffee in room.

we also had to take the trash out ourselves probably because we had a pet friendly room and we had a pet

to check in at noon, but were told we would be charged extra for early check in

pet friendly and has all you need for prepping food.

the wifi was not good at all and why is it have to be paid

zero supplies or amenities in kitchenette

parking! you have to park in the parking garage and walk over to the hotel

the bar man was friendly and welcoming

the gym and the pool are tiny

location was great. did not eat breakfast

the bar in the lobby, great service

clean guest laundry facility

need to fix the laundry, facilities, and breakfast could use some other options like some turkey sausage and

hotel bar open until 10pm

the breakfast was awesome

breakfast was okay.

bring back breakfast!

need more breakfast items

breakfast time, parking accessibility, location, plentiful restaruants

are always clean and staff is always courteous and accommodating the free breakfast is a

bed comfortable, room spotless lots of good restaurants within walking distance we did not have breakfast best

it s been this way a while & it doesnt appear that s changing anytime soon laundry is limited & expensive

from 3am on there was rolling of laundry bins and carts, banging and bumping

very quiet building. i was right next to the laundry room and never heard a sound.

you're hotel chooses all white bed clothes, your laundry game needs to be flawless

laundry facilities were higher than expected

the hampton inn provides breakfast every morning

no fan in bathroom, which is a pet peeve, because everything in the bathroom gets wet with humidity

caring staff pet friendly cleanliness security in parking lot

breakfast was good but not great

breakfast was excellent and i chose the hotel for the location.

laundry devices were excellent, available, when became necessary, and priced reasonable for use

availability of clean laundry room, little

breakfast starts early which is nice when you are travelling for an event

the breakast buffet was of excellent quality and exceeded my expectations for a nice hot breakfast

the elevator was out. the pool was off limits but of course it was due to the pandemic.

laundry, room had previous guests items that smelled rancid

dirty parking lot and stairs

we didn't have breakfast

it was clean, breakfast good, decent for the price, near stores

the fitness center was out of order, as with the elevator, the lights in our room, and the ice machine

were on 3rd floor, and it sounded like a bunch of kids running back and forth above us

the kids asked if we could stay at fairfield again for our next tournament ( we’ve stayed at 2 other

when i got there my kids and i were kicked out of the pool because they stated it was closed due to coronavirus

security u need camera in the parking lot vehicles were broken into it sad.

parking charges & traffic. also, it would be nice to have a buffet supper on saturday.

we liked having laundry facilities too

great room with separate bedroom and full kitchen we enjoyed watching the kids play basketball

great room with separate bedroom and full kitchen we enjoyed watching the kids play basketball

great room with separate bedroom and full kitchen we enjoyed watching the kids play basketball

had some great extras, pool, basketball court

i love the convenience of having a kitchenette and laundry facilities

laundry facility could use more washer/dryers or even a coin machine.

location ...pool...corn hole...and grills.

breakfast was very good. hospitality is excellent, friendly , and helpful.

log on to the wifi could have been clearer

four floors, pool, laundry, vending, and gym

staff was excellent, rooms very pleasant, pool was great, breakfast was good. coffee great!

very clean, friendly staff and breakfast was great!

parking is too small not enough parking to be close to the hotel

- very nice outdoor pool and gym

it was very kind for the hotel to dry our laundry since their dryer was inop

convenience of the location, the room size, the amount of parking, and staff was very friendly

very clean, nice gym. nice outdoor area.

no indoor pool

nd there is no charge for parking

the gym was great

clean and nice pool.

the bar and lobby were beautiful

kids playing in the same area as adults were in bar or eating area made it a little too loud for us

pool gym lounge area excellent

the room and the pool both were very clean. staff was friendly and helpful.

i did also go to the spa i never received my complimentary drink but my sister who accompanied me did

nothing, i just wished there was more options for room service for families and young children

the beds were great and the room service was phenomenal.

the spa experience was relaxing and a must

laundry room was out out of order and i needed to use facilities

gym was extremely hot. laundry room only had 1 washer working.

the hallways smelt and the laundry smelled like something had died in it

- the sliding bathroom doors pinched the kids' fingers between the handle and the wall

parking lot was well lit

it ended up getting so late that we just decided to wash them ourselves at the on site laundry since we had

laundry room could certainly use some cleaning

they have laundry facilities, a basketball court, a gym with a peloton, reclined bike, elliptical, treadmill,

suite is very spacious and has a great mini kitchen area

the beds were very comfortable. the breakfast was great with a lot of variety

loved everything it s clean friendly staff very relaxing upscale bar indoor pool lots of things to do right

so many renovations. couldn't use gym or pool

customer service was horrible and the room service lady was nasty and rude

the pool was a little chilly, but other than that, everything else was great!

last 2 times i stayed at this location their is something wrong with the pool a month ago they said the air

for instance our room had a laundry basket and the kitchen was fully equipped and included a pitcher, extra

beds were comfortable and breakfast and laundry facilities awesome

and i loved the free happy hours, big breakfasts, indoor pool, sunny courtyard, and free laundry

el hotel tiene piscina indoor y te ofrece un laundry grande y sin costo

sherell the breakfast/laundry attendant it was truly a blessing to get a cup of coffee every morning

laundry room is conveniently operated by credit cards. location is close to many businesses.

laundry $4 to wash and dry ridiculous and no special rates for one's with extended stays wow that's

someone took away our laundry bag while our clothes were washed

great location, large rooms, pet friendly

the breakfast

onsite laundry, convenience store, and plenty of parking

the room close to the main hotel laundry

i loved the price, bathroom, & the room kitchen

smoking room

the kitchen

my room was opposite the laundry/maids room every morning loud voices disturbed my sleep

stayed in room 231, aperantly there is a laundry room next to it

breakfast didn t meet my expectations.

the hot breakfast options were a bonus

was really nice we got one with a spa pool and it was really nice to the bathrooms is really nice had a in the

only stay at hotels with peloton bikes in the gym

everything. the staff. the rooms. the pool. love it all.

the free wifi was difficult/impossible

room, pool, bar, breakfast, location

small but nice swimming pool with plenty of seating, shade, and free towels to use

laundry room is useful but needs a good clean

laundry was very clean and that was appreciated

is a great hotel, from the two room suite with kitchen, breakfast, pool and deck, gym, laundry, location, upkeep

good included breakfast and cute pool/patio in the middle

loved the full kitchen and great desk for work space

my kids were sad the pool wasn t open yet.

with that being said, i didn't like the cold pool even with the sun shining on it all day

the pool is closed

my kids were sad the pool wasn t open yet.

super clean, great room, super comfortable bed, amazing breakfast, great staff

having to pay for laundry.

just would be nice to have a nice continental breakfast.

ppl couldn t log on to wifi

i prefer more breakfast choices.

location and pet friendly

i had to request clean laundry/linen and toilet paper

it was clean and they had hot breakfast.

the pool wasn't up

the room had a very disgusting smell and at night time there was roaches crawling in the kitchen

the pool area was rather small but it served its purpose.

omg finally a hotel with free laundry!

pet fee- most pets are cleaner than most people staying in hotels

i came to get away from my kids only to listen to someone else’s all night the whole two nights stay

with covid, restaurant and bar weren t open.

parking is also convenient

2 tv's and tables and chairs, small snack and convenience area to buy things by the front deck, laundry: 2

pool hours

loved the fireplace and the spacious rooms

breakfast was ready when it was promised and the choices were excellent

breakfast buffet was very good with a variety of choices (hot, cold, full breakfast or continental)

great location, great staff, and great hotel with a great bar ud83dudc4d

you could order coffee from room service for $$$$ & wait or get dressed, go down to lobby & get free complimentary

room service forgot key items on both orders (salt, pepper, syrup, ketchup)

room service was great. the hotel was very comfortable and the bedding was luxurious.

is a new concept of the hilton hotels, beautiful property, pet friendly and comfortable rooms

my kids didn’t

noisy f or kids running up and down hallway

noisy f or kids running up and down hallway

breakfast trough room service was poor. the eggs were well done and the muffins were dry

room service food was also good

it also has guest laundry, which we needed traveling with a toddler

longer hours for adults at the pool because during the day the pool and the jacuzzi is full of children

cleanliness of the pool area with room for improvement gym well equipped, but small

has a pool that is outdoor with a portion that goes indoor as well

liked the fact it had a small restaurant and bar on site

several times to get extra shampo and a laundry bag

helpful staff laundry room for extended

they also didn t have change available for the laundry facilities

vending, ice and laundry on different floors, its confusing

staff has been absolutely unhelpful and uninterested in helping us track down a bag of dirty laundry that was

laundry on site, breakfast options and helpful/friendly staff

pool was broken and we weren t made aware until we walked up to the front desk to check in

the bar was closed because there was no bartender

well appointed rooms, welcoming and accommodating reception staff and a great bar lady , alisa.

also on my last review i complained about the parking lot lighting

and the staff were super friendly and nice, particularly the lady who was working the kitchen area for breakfast

parking

after that, each morning i waited for room service that never came

excellent front desk staff, super clean, and attractive. fantastic breakfast! a++++

location and the early check in

there is no laundry facility or laundry service in the hotel.

laundry broken, pool out of use and staff couldn't care less

about laundry was told there was no customer laundry facility desk attendant very abrupt and

the desk attendant told my wife to follow her to the laundry room only to be told there were no large bath

the elevators were smelly, the ice machine on the 3rd floor was broken, the laundry area on the same floor was

property good laundry facility nice pool- water is good cool

not a good hotel to take the kids

as such was in a convinient location - not noisy - had a bar and light dinners were available on site - staff

kids loud in the hall outside the room

the gym was real nice

laundry room and hallway bathrooms across from my room which had a smell from one or both

the laundry room

laundry room policy is not ideal

we also checked in the first room we were assigned to was not cleaned and still had trash, dirty laundry, and

so i washed my own linen in the laundry room

staff was horrible we waited 20 minutes before we went looking and found the guy standing in the laundry room

when i called to ask for some he told me it was too late that they can't get in the laundry room

clean room, sheets, and bathroom. hardwood floors, flat screen tv, and quiet. strong wifi signal

room had cockroaches. wifi didn't work. front desk was of no help

there were burn holes in the non smoking room bedspread

guest laundry

i was going to use laundry room at 6:00 am , my key card was deactivated

parking was tight.

the breakfast was also good

breakfast didnt have regular sausage, they only had turkey

basic things like kleenexes,do not disturb signs,and laundry bags were missing

visitors need to create airwallet for the laundry, being able to tap ypur card or phone would be easier

very clean. modern lobby. good parking and easy access with the card key. friendly staff.

the pool was closed during my stay.

the gym was too open, and it was small

nothing too crazy, the free laundry is an amazing choice as wellud83dudc4fud83cudffe

it was nice and clean, but it was located across the hall from the laundry area

random laundry from guests remained scattered across one part of the hallway during the entire stay

staff was rude they act like they didn't understand english they didn't want to get the dirty laundry the phone

the laundry was broken the ice was broken the majority of the vending machines were broken the pool was

laundry facilities worked properly and efficiently

laundry machines was not working properly and had to pay twice to make it run

it also had a separate desk/work area that was convenient for my kids to hook up

we really enjoyed the room, breakfast, and the pool!

that was the date of our stay, and it made it tough with the kids

clean no problems staff where great front desk easy check in very polite laundry bed towels where clean and

i was told to go to the laundry myself to pick up the bed sheets and pillows case, and there was no hot water

vending machines in hot laundry room

guest laundry is available and vending machines for snacks and drinks

to take their own room trash to outside dumpster and carry their own dirty towels & linens to laundry, to receive

laundry room

very friendly and helpful, 2 laundry there

no smoking rooms

however, i wish hotels claimed to be pet-friendly did not require hidden fees for your pets

the wifi connection sucks.

the laundry facility.

the stairwell system is confusing making it hard to find vending machines/laundry while also being disgustingly

didn t get clean towels only certain days was laundry day

location and dog friendly. wifi, great parking, friendly staff.

working around the 3- 11 shift drinking on the job, loud and unprofessional, hanging in the parking lot with

bathroom was very dirty, the kitchen was greasy (handles, backsplash, etc

very friendly check in. described property. nice pool and facilities.

nice to have free wifi, but you have to keep logging in every 10 to 15 min

the nasty rooms. the very sketchy not well lit parking lot in a not great area.

were bugs in the kitchen and bathroom

the room was nice, the laundry facilities was great and the breakfast was tasty.

we had to travel every other day to a laundry mat to do our

the room was clean and spacious. breakfast was decent. guest laundry was tidy and accessible.

about this place it has everything that i need if i could change something it would be the laundry using quarters

no laundry room

accept cards for laundry rooms

the location, all the staff was very kind, room was very clean, breakfast.

the pool

breakfast was better than expected

disappointed that sign in lobby indicated that pool would be closing at 8

no guest laundry room

pool, fitness facilities, laundry

the staff was friendly and professional. food was delicious. plenty of parking.

had five kids with us and needed a suite with pullout sofa

the hotel was so clean, staff were great, ate a pizza from the bar (soooo good), beds were awesome and the

additionally, it would be helpful to provide a shuttle bus from the airport

breakfast wasn't that great but i found some things to eat

we felt unsafe from the time we drove into the parking lot

the breakfast should have had more options and not just eggs. overall will definitely be back!

that you guys do not have shuttle buses

the dryer in the laundry room doesn't dry the clothes all the way.

they spoke with me and my 3 kids like we were family

easy to find, parking was great. clean and tidy.

while walking our dog with my children in the pet area, we noticed a lot of garbage, food, and an adult sex

nice pool and suites had plenty of open space for kids to play.

the breakfast bar was out of a lot of products, but that was shipping issues

wifi didn't work on the 4th floor

we expected a lot of kids because we brought our son to charlotte for the savannah bananas game too

the staff were so very nice and helpful! the hotel was great and breakfast was delicious.

the staff were excellent!!!! breakfast was wonderful.

laundry smells like mold

the price was good and it has a pool and laundry facilities

the bed was cozy and the showers were hot. the kids loved the pool!

1 worker who was always very rude an nasty towards myself, my kids and my visitors

front desk workers mainly over night was very rude and disrespectful she told me on u have kids make sure y

the laundry center was a little outdated and could use some extra love.

we also utilized and appreciated the pool and laundry room

cool that it has laundry

my son was grateful for the 24 hour laundry facility and the availability of the fitness center

location of my room was next to the laundry room

to the hotel tired from work at 11 and decided to do laundry then bc im not much of a morning person to wake up

parking, free breakfast, gym and pool area, laundry on site

my friend and i enjoyed the fact that this hotel had a kitchen and appliances such as pans, so if you want to

room was spacious, clean, and included a kitchenette

it was a beautiful hotel, with comfortable beds and great shower and kitchen area

this hotel also had the cleanest guest laundry i have ever seen

it was great to be able to just walk over to carowinds instead of having to load up the kids and all our stuff

breakfast was good

the breakfast wasn't very good and most of the food was gone when we got there.

no indoor pool

love the full sized kitchen and huge bathroom with laundry area

very good for family! kitchen and laundry very helpful! big room space!

laundry available in the

nice size washer and dryer stove oven dishwasher everything u will need in a kitchen felt like a home away from

location was good, didn t expect a full kitchen which was good.

it has parking, self service laundry and fitness centre.

ideal location.used hotel shuttle to get to and from airport.

shuttle to and from airport, room size, helpfulness of staff, decent price on such short notice

booked this hotel thinking it had a bar at the bistro

the pandemic prevented us from using the pool

we used facilities like a laundry which was very useful

friendly staff laundry

staff, knew how to do their jobs, shuttle driver showed up on time, clean facility, bar/restaurant open

none of the sockets works to the lamps for me to charge my lap top an phone they are very lose an wifi in an

free shuttle to the airport

pool closed ,no laundry ,parking was expensive

there were some things being remodeled, such as the pool, and the laundry room

also the guest laundry was not

the breakfast bar needs cheese for the eggs...that s all.

wifi not working during the whole stay

no ice, no laundry, no restaurant

staff at the bar were definitely top notch

wifi cut out one night; we got it resolved with a call from it

i think they could do better with the food scene and the prices at the bar we re kinda high

indoor pool, free shuttle! great place for couples !

the front desk stated they do not do laundry before 10am and they knew they were out the night before

the indoor pool and gym were small but nice to have

i loved the cook to order breakfast!

the location was great and walking distance to food and the gym.

i liked how i went to the bar and they had non alcoholic drinks that i could drink being pregnant

no restaurant's on property. the noise from the laundry room.

did not like that there was a laundry room located above my room and i was woken up every morning by loud noises

every time someone used the laundry the noise from the machines was almost unbearable.

our room was either above or beside the housekeeping s laundry, when the washer would spin it was so loud

suggestion: needs it's own change machine for laundry facility.

everything besides the dirty laundry

all of the staff were so helpful, less than a 2 minute walk to the lightrail, laundry facilities on site, pool

good coin laundry but not laundry service and when i tried the first time, no coins available at reception

the hotel was family friendly & has a laundry

t check in when supposed to, valet left my wife and kids without access up the elevator

guest laundry should have contactless option to pay for the service (actually, coins are needed )

comfortable bed, very clean room. laundry!

was offered and recorded 1 laundry detergent when i checked in after mentioning i would utilize

laundry room provides detergent and has coin operated machines

which was very upsetting, since we traveled with kids