the lobby is pretty, the pool was nice, the outdoor fire pit area was nice as well.

construction going on. oven not working in bar/grill one night gym was very small

location close to the event where i needed to ho, free parking.

breakfast was not being served due to the current coronavirus pandemic.

no kitchen, unable to eat or drink anything in the restaurant/bar

was no breakfast the only food on the property were $3 twix and snickers bars

no breakfast

no breakfast of any kind and it said breakfast! no coffee in room.

breakfast was not a breakfast, sorry but a cup ofcoffee and choice between a couple of white bread

the only think worked was the wifi

breakfast was horrible

zero supplies or amenities in kitchenette

the kitchen appliances are not provided only upon request

additionally, the room was quite dim, and the kitchen's overhead lights being connected to the wall sconce at

we also had to take the trash out ourselves probably because we had a pet friendly room and we had a pet

services and niceties such as corkscrew availability, free water and bottled water, and guest laundry were a

free laundry facilities

breakfast looked amazing but we grabbed blueberry muffins for the car ride out

wish we would have brought swimsuits to enjoy the indoor pool.

weren t given wifi password, when i called back down to desk, never did get an answer

soda machine on each floor and laundry room

they rained out of apple juice for breakfast lol

the breakfast and the pool are awesome

to leave the bldg and enter down the street to wash clothes or use the gym

we were there for a football event so the kids used it as a snack

breakfast was delicious and rooms were nice and comfortable

are always clean and staff is always courteous and accommodating the free breakfast is a

also, i think $35 pet fee is high

wifi was down for entire stay. kept telling all the guests

asked for an early check in and although they were sold out they made sure our room

laundry facilities were higher than expected

from 3am on there was rolling of laundry bins and carts, banging and bumping

very quiet building. i was right next to the laundry room and never heard a sound.

it s been this way a while & it doesnt appear that s changing anytime soon laundry is limited & expensive

you're hotel chooses all white bed clothes, your laundry game needs to be flawless

pet policy and pet relief area.

breakfast was delicious and warm. very satisfied.

breakfast was excellent and i chose the hotel for the location.

breakfast was an added bonus

luckily, i could upgrade my planet fitness membership and visit their gym down the street from the hotel

availability of clean laundry room, little

laundry devices were excellent, available, when became necessary, and priced reasonable for use

the kosher options for breakfast and the ice machine availability.

the inside pool was still too cold. need some more heat in the pool.

than the fact they were working on the patio so i couldn't go outside while the kids were in the pool

laundry, room had previous guests items that smelled rancid

the fitness center was out of order, as with the elevator, the lights in our room, and the ice machine

everything including safety parking

conveniently located, lots of parking space near the entrance.

the only way out of the parking lot was up a steep hill it snowed

security u need camera in the parking lot vehicles were broken into it sad.

the warm and freindly staff, the clean room, comfy bed, big towels and delicious breakfast.

my kids loved the indoor pool

if you don't have a 4th floor room you can hear people walking above you and kids running up and down the

my kids loved the indoor pool

location was great. did not eat breakfast

fort the price , breakfast should be included

weasel clause about breakfast, 11 bucks???

wish it was pet friendly.

very nice stay, made things easy for managing my pet's needs

clean guest laundry facility

need to fix the laundry, facilities, and breakfast could use some other options like some turkey sausage and

at certain times the parking seemed inadequate, but we always managed to find a space.

loved the large windows and kitchen, even though i didn't need to use it

excellent hotel, very nice and well-equipped gym. spacious and clean rooms.

we liked having laundry facilities too

we booked the king suite with the kitchenette

the breakfast was amazing, the staff was wonderful and very helpful

breakfast was ok just continental nothing fancy rooms was clean and beds are very comfortable

having a mini kitchen and a living area was nice to have since we were there for a few days

laundry facility could use more washer/dryers or even a coin machine.

i love the convenience of having a kitchenette and laundry facilities

was such a big place clean and very nice receptionist the breakfast was good lots to choose

due to our son's tournament we were unable to enjoy the pool.

thought it was very clean, i enjoyed my room and i brought my pet for this trip and the room was so clean for

stayed in room 231, aperantly there is a laundry room next to it

my room was opposite the laundry/maids room every morning loud voices disturbed my sleep

there weren't lots of kids so enjoyed the

there is a little garden off where you eat breakfast and the pool and spa area is private and well maintained

great breakfast, especially appreciated the fresh fruit and drink options

reported bikes in the gym were not connecting to the internet

you had to ask for that towels be brought to the pool both friday and saturday.

small but nice swimming pool with plenty of seating, shade, and free towels to use

wifi was non existent

the gym looked nice although i didn't use it

laundry room is useful but needs a good clean

laundry was very clean and that was appreciated

is a great hotel, from the two room suite with kitchen, breakfast, pool and deck, gym, laundry, location, upkeep

the rooms smelled like a pet had just stayed in and wasn't cleaned.

the hotel bar was convenient

omg finally a hotel with free laundry!

i came to get away from my kids only to listen to someone else’s all night the whole two nights stay

were traveling with kids and required a room with 2 beds

would enclose pool

great that the property is pet friendly, but there was a dog was barking a lot just in the room next to ours

vending, ice and laundry on different floors, its confusing

they also didn t have change available for the laundry facilities

several times to get extra shampo and a laundry bag

helpful staff laundry room for extended

staff has been absolutely unhelpful and uninterested in helping us track down a bag of dirty laundry that was

we booked based on the indoor pool but actually never made it there after enjoying a delicious burger at the

some of the furniture were missing parts, cushions the pool and gym are terrible

spa was still locked due to covid.

my husband enjoyed the gym - especially the pelatron bikes

the pool area was clean and well maintained with fresh towels available

my husbands food didnt get cooked right twice and even after the kitchen was closed they still made sure he

desk staff were friendly enough but understaffed and didn't seem to know how room service worked or even if it

you could order coffee from room service for $$$$ & wait or get dressed, go down to lobby & get free complimentary

plus, the room service was delicious and the beds were comfy

pet friendly, clean, updated amenities

2 tv's and tables and chairs, small snack and convenience area to buy things by the front deck, laundry: 2

breakfast was very good. we really liked the kitchen and spaciousness of the room.

pets messing up elevators

the rooms and breakfast.

hotel had a lot of comforts like a heated indoor pool (no hot tub though), small gym, wireless internet service

it was very kind for the hotel to dry our laundry since their dryer was inop

the complementary breakfast had plenty of choices

lots of parking

a bit noisy. there were kids on our floor who were unruly.

very new and clean place, decently equipped gym. solid breakfast buffet, large clean rooms

property good laundry facility nice pool- water is good cool

the room and common spaces were clean and well maintained, and the pool was lovely

is often hot and humid, but thats not courtyards fault and there is a pool and ac

also, the wifi was very spotty

wifi not secure

they have laundry facilities, a basketball court, a gym with a peloton, reclined bike, elliptical, treadmill,

laundry room could certainly use some cleaning

it ended up getting so late that we just decided to wash them ourselves at the on site laundry since we had

the gym was never busy and well equipped

breakfast was alright. more hot food choices would have been better

pool table and bar in the lounge area are great features

as well as the bar located in the lobby

were excellent bed was comfortable great restaurants and bars close by with shuttle

the hotel bar was nice and all off the staff at hotel was so nice.

the pet friendliness, reasonable prices and safe location keeps us coming back time after time.

the hallways smelt and the laundry smelled like something had died in it

gym was extremely hot. laundry room only had 1 washer working.

laundry room was out out of order and i needed to use facilities

the kids would've enjoyed it, though, had it been a better experience

the president s cup golf thing was in town but that s all the more reason to show your best to everyone

i did also go to the spa i never received my complimentary drink but my sister who accompanied me did

well run, sal, gina and derrick in the galleria resturaunt and bar are over the

they greeted you before you could even see them, catered to you at the pool side and in room service just spot

wifi not really good for gaming, that's just minor tho

the spa experience was relaxing and a must

laundry $4 to wash and dry ridiculous and no special rates for one's with extended stays wow that's

someone took away our laundry bag while our clothes were washed

laundry room is conveniently operated by credit cards. location is close to many businesses.

wifi and their tech support was horrible.

i hate there isnt breakfast anymore because of the rona

like that it's a clean, safe area, free parking, that food can be purchased if wanted

last 2 times i stayed at this location their is something wrong with the pool a month ago they said the air

i like the balcony, the gym right by the pool, location and the noise proof walls.

you also had a shuttle to take you within 2miles

it was a plus to have the gas station across the parking lot and the lake in the back

the laundry room

the staff, the rooms and the breakfast was great. the location was convenient.

didn't like the fact that the pool closed so early.

friendly staff, the facility was nice as a whole, the room was clean ( i did a walk through), the gym had enough

great breakfast' friendly

onsite laundry, convenience store, and plenty of parking

the room close to the main hotel laundry

very clean .. kitchen full equipment

marks on my truck like if people were posing next to it or leaning on it while hanging out in the parking lot

the convenience to our family, nice kitchen, bed was comfy.

sherell the breakfast/laundry attendant it was truly a blessing to get a cup of coffee every morning

for instance our room had a laundry basket and the kitchen was fully equipped and included a pitcher, extra

mini kitchen with the dishwasher free laundry for guests socials done mon+wed w/ free beer wine some food the

have a free laundry facility for the guests

beds were comfortable and breakfast and laundry facilities awesome

loved that you all had laundry facilities as well

cocroach in our room, and the pool was not open

parking lot was really rough one of the grates was almost bent all the way in

noisy neighbors causing ruckus and drinking in parking lot in front of our hotel room.

was a parking spot that had a stop block in the middle of the spot and wr could not park there, and the

ease of check-in, free breakfast, and up to date clean room

also, my reservation for a non-smoking room was given away

pool was open

outdoor pool available and open

the staff at breakfast was super personable

four floors, pool, laundry, vending, and gym

access to any and everything you need including electric charge stations, adjoining parking lot with a mod

letting kids in the gym that was thrown things at the wall kept us up called front desk she took care of it

parking was full

my door of the room and trying opening it with key and he was successful, we all wake up and my kids was screaming

having to pay for laundry.

the only place to sit was in front facing the parking lot

location and pet friendly.

just would be nice to have a nice continental breakfast.

we did not need kitchen facilities but its nice that its there for those who do

i had to request clean laundry/linen and toilet paper

very friendly staff members, clean over all, great breakfast, good location!

i was hoping the pool was a little bigger but i enjoyed it anyway

free wifi with no sign in required

the pool area was rather small but it served its purpose.

was you after midnight listening to cars race in the parking lot of bjs parking lot and popping the loudest

my son was obsessed with the breakfast options & the pool

also very clean, great team members, lit parking, and competitive price

my kids were sad the pool wasn t open yet.

the outdoor area is so beautiful, with a nice pool

laundry on site, breakfast options and helpful/friendly staff

a well run establishment, good breakfast, great

don't understand why breakfast should cost anything

entire staff from the front desk to restaurant & bar were extremely professional and friendly

no yelling kids, loud neighbors or music, one of the best experiences so far, staff was friendly and attentive

laundry broken, pool out of use and staff couldn't care less

the elevators were smelly, the ice machine on the 3rd floor was broken, the laundry area on the same floor was

the desk attendant told my wife to follow her to the laundry room only to be told there were no large bath

there is no laundry facility or laundry service in the hotel.

hallways smelt like w33d -they only had two housekeeping so they were behind on laundry -the room was stocked

laundry room policy is not ideal

we also checked in the first room we were assigned to was not cleaned and still had trash, dirty laundry, and

laundry room and hallway bathrooms across from my room which had a smell from one or both

the laundry room

so i washed my own linen in the laundry room

it also has guest laundry, which we needed traveling with a toddler

entrance to parking lot was a little tricky.

hot tub. pool. breakfast. clerksawesome

parking a little funny.

easy parking,great room

location and the early check in

room and breakfast

very clean,good breakfast and awesome staff

originally, another golfer was scheduled to join me and it wouldn't have been comfortable

parking

technician after fixing should have asked room service to clean toilet

breakfast

excellent facilities, a beautiful little pool area, super clean rooms but most of all the staff

of the nicest, friendliest staff from check-in, room service, shuttle service and drivers (john and keith) and

the style of the room and the pool area. the breakfast was excellent also.

also the guest laundry was not

pool closed ,no laundry ,parking was expensive

there were some things being remodeled, such as the pool, and the laundry room

kitchenette in room

pool was cold which i myself didn’t get in my kids did and they didn’t last long

the front desk stated they do not do laundry before 10am and they knew they were out the night before

the staff from the breakfast kitchen to the security is amazing

the gym had a lot of broken machines and really no equipment

for wifi and parking is rediclous especially after charging so much for the rooms they charged us 100

pool was closed we were on second floor

no ice, no laundry, no restaurant

the restaurant and bar were closed for the entire day! the pool was also closed

i didn't have time to look at everything, couldn't check the gym, the bar, nor the restaurant.

were no amenities gym is only cardio, pool under maintenance, my room wasn t even worth the money i could

pool was closed and the kids were looking forward to swimming but there were plenty other things to do nearby

all of the staff were so helpful, less than a 2 minute walk to the lightrail, laundry facilities on site, pool

the hotel was family friendly & has a laundry

good coin laundry but not laundry service and when i tried the first time, no coins available at reception

everything besides the dirty laundry

kitchenette was superb

was offered and recorded 1 laundry detergent when i checked in after mentioning i would utilize

guest laundry should have contactless option to pay for the service (actually, coins are needed )

laundry room provides detergent and has coin operated machines

comfortable bed, very clean room. laundry!

bed for the kids was not done, there was only 2 towels and the closet missed a door

staff was rude they act like they didn't understand english they didn't want to get the dirty laundry the phone

random laundry from guests remained scattered across one part of the hallway during the entire stay

vending machines and laundry were out of order

nothing too crazy, the free laundry is an amazing choice as wellud83dudc4fud83cudffe

roaches and waterbugs spotted in the laundry area that was close to our room

kids friendly , room was very nice

kids friendly , room was very nice

room is very comfortable, free wifi working good and the structure has a parking, on payment

the gym wasn t finished and the access to the roof was blocked.

the gym was solid

equipped with kitchen facilities

the kitchenette area was absolutely adorable and convenient

friendly front desk staff tameka and chi chi, the amazing kitchen, work desk and chair,bed, downtown view, whole

gym was one of the better gyms, with weights up to 70lbs and great cardio

pool was a little small. parking garage was dark!

breakfast was great. my kids enjoyed the stay.

breakfast was great. my kids enjoyed the stay.

the bar wasn't available due to an event.

breakfast was great, the location was great. it really was an incredible stay!

the kitchen was super nice and they provided amenities for you

, were great, and kitchen and appliances were very clean

the drinks at the bar were bomb !! cleanliness of room.

those breakfast goody bags could ve been just a bit better.

great service and comfortable stay, room was very spacious. breakfast was good as well.

breakfast

location, cleanliness even the was pet-friendly i usually don't stay in a hotel like that

the breakfast options. it gave continental and added eggs and sausage.

i m disappointed in the gym as there were no wipes to clean equipment, no water, no cups, no coffee, no towels

i wouldn’t have to worry about any random person bodily fluids to be present when me and my 3 kids arrived to

positives; early check in and a very comfortable bed

it s a little outdated in the lobby outside of the bar and restaurant.

room service was prompt & food exceeded expectations

room service was excellent the food was great

from the valet to the room service

we have two small kids and this upgrade made their trip extra special

laundry out of order

i needed better connection in my room for work (the wifi is poor and their ethernet cables do not work), and

i extended my stay an additional day and the room service was clean and weren't disruptive which i could

no surprise pet fee.

they have a bar area, free pool table, bags, fireplace, comfy couches for friends to talk and relax

the staff was friendly and breakfast was pretty good.

everything was clean the breakfast was basic but good

breakfast wasn't that great but i found some things to eat

we felt unsafe from the time we drove into the parking lot

spotless!! staff was nice and ver accommodating . parking was plentiful.

better bar menu.

we ordered room service more than once and was greeted warmly upon delivery

my family for the birthday of my 19-year-old and my granddaughter her only child to swim in the pool and for me

the room service was excellent and the food

if the pool and fitness center was open

i was told to go to the laundry myself to pick up the bed sheets and pillows case, and there was no hot water

vending machines in hot laundry room

guest laundry is available and vending machines for snacks and drinks

clean no problems staff where great front desk easy check in very polite laundry bed towels where clean and

a lot of options for delivery, there's a reasonably priced laundry room and dishes/pots are provided or available

the stairwell system is confusing making it hard to find vending machines/laundry while also being disgustingly

the laundry facility.

didn t get clean towels only certain days was laundry day

the hilton was full i give it a c minus really should be a f but because it was available and pet friendly and

hallways reeked of food smells and marijuana being smoked in parking

visit was actually amazing due to room service

everyone was nice and such an amazing bar and pool

the pool bar, the coin, was fabulous

we ordered room service to get 2 sodas and when they thought they didnt have the drinks we wanted, they still

room was beautiful and the roof top bar and pool were awesome

the pool too small too many people in one little pool

the parking was appropriate for the size of the hotel

pool are was great

pool table was a big hit with our teens

newer hotel, very clean, nice rooms with a kitchen area

staff was horrible we waited 20 minutes before we went looking and found the guy standing in the laundry room

when i called to ask for some he told me it was too late that they can't get in the laundry room

tables no wifi was not working at all i informed hotel manager twice and nothing was

wifi stopped working and we kept being told that nothing was wrong with the internet on their end

requested a smoking room but none were available, no big deal, everyone was outside smoking anyways

- restaurant breakfast doesn't start until 8am, no tv guide in the room, no fitness access, no laundry, no real

no personal laundry service and no free breakfast

allowed us early check in without charge

they have a shuttle service that can take you to places close by, didn't use it this time but it was a nice

person at the desk indicated that the bar was open until 12

front dest, valet and room service were wonderful

pet friendly and responsive to covid protocols

wifi is configured wrong and doesn't work, and the staff wouldn't even restart the router

also, adding room service for breakfast would be the best

$150 a night pet fee

at the hotel from bag help to room service, breakfast foods, bar areas, lobby wifi and perfect shower

was given late check out. saved the day!

gym here is incredible

no room service. not a variety of late night snacks or sodas of any kind.

coffee shop and gym were excellent

the room was clean and spacious. breakfast was decent. guest laundry was tidy and accessible.

no laundry room

we had to travel every other day to a laundry mat to do our

about this place it has everything that i need if i could change something it would be the laundry using quarters

the room was nice, the laundry facilities was great and the breakfast was tasty.

you get a card key to access the hotel elevators, pool, laundry and your room

unaware gym under repair bathroom floor dirty poor cooling sustem

the bar, the pool and the dinner area was closed due to the virus so even though i understand, it would have

location, pool, clean, most of the staff.

didn t like u had to not for your wifi, the first room i had the pull out bed was disgusting it look like it

you need quarters to use the laundry machines, which was kinda inconvenient

wifi does not work at the exit main hotel door (which is needed when booking i

very modern looking. very clean. staff very friendly and breakfast was awesome!

cleanliness, great shower supplies, ample space and great breakfast.

breakfast was awesome!

laundry room

very friendly and helpful, 2 laundry there

no smoking rooms

poor wifi connection. i had to check out same day due to poor wifi connection. no work got done.

tv had a poor picture, wifi was weak.

it has parking, self service laundry and fitness centre.

the shuttle to the airport was really convenient

not set up for families. no room service.

they offer a free shuttle service within 3 miles of the hotel which was awesome

i was able to schedule the shuttle to the airport during check-in

we used facilities like a laundry which was very useful

friendly staff laundry

the location and the pool

the staff was so friendly, i liked that we could park there for 2 weeks with free shuttle to airport

my kids were not able to connect

the staff were awesome and made sure the breakfast bar stayed stocked

the kitchen area was great

breakfast was great each morning and the bar was life and bar tender was very entertaining

most importantly, the staff, particularly the breakfast bar attendant (mrs

staff, nice happy hour, clean, well appropriated rooms and nice and clean fitness

laundry smells like mold

the price was good and it has a pool and laundry facilities

there were no amenities available like the pool, the gym, etc

our room slept 5 people 2 adults & 3 kids

the pool was nice and clean and a lot of fun for our kids